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Best Help Desk Software - Page 20

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

What is Help Desk Software?

Help desk software is used to organize, manage, and respond to service-related requests from internal and external sources, helping customer service teams streamline support processes and analyze engagement across communication channels.

Core Capabilities of Help Desk Software

To qualify for inclusion in the Help Desk category, a product must:

  • Organize external customer inquiries into tickets for support agents
  • Aggregate inquiries from emails and a customer portal
  • Assign tickets to support agents for prompt service

Common Use Cases for Help Desk Software

Help desk software is commonly used to:

  • Manage incoming customer inquiries across email, phone, social media, and portals
  • Track ticket status and prioritize issues for support teams
  • Provide customers with self-service options through knowledge bases or portals
  • Monitor agent performance and customer service metrics
  • Centralize multi-channel communication for faster resolution

How Help Desk Software Differs from Other Tools

Help desk software focuses on handling customer inquiries and service requests across multiple communication channels, often integrating customer self-service, social customer service, and live chat tools to boost efficiency and support quality.

Insights from G2 Reviews on Help Desk Software

According to G2 review data, users highlight streamlined ticket management, unified communication channels, and analytics that help teams better understand customer needs and improve service performance.

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Best Help Desk Software At A Glance

Highest Performer:
Easiest to Use:
Best Free Software:
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Easiest to Use:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
478 Listings in Help Desk Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerWise is a comprehensive customer support and business process management solution that is ideal for the unique requirements of B2B technology companies.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CustomerWise features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Workflow
    Average: 8.7
    0.0
    No information available
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TechExcel
    Year Founded
    1995
    HQ Location
    Lafayette, CA
    Twitter
    @TechExcel
    176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerWise is a comprehensive customer support and business process management solution that is ideal for the unique requirements of B2B technology companies.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
CustomerWise features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Workflow
Average: 8.7
0.0
No information available
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
TechExcel
Year Founded
1995
HQ Location
Lafayette, CA
Twitter
@TechExcel
176 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CX Genie is an all-in-one customer support platform integrated with AI, designed to help businesses of all sizes – from solopreneurs and startups to scaling companies – deliver exceptional customer ex

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CX Genie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Integrations
    3
    Features
    3
    Integrations
    3
    Customer Support
    2
    Cons
    Learning Curve
    2
    Steep Learning Curve
    2
    Chatbot Issues
    1
    Chat Functionality Issues
    1
    Chat Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CX Genie features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow
    Average: 8.7
    8.3
    Customization
    Average: 8.4
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CX Genie
    Year Founded
    2023
    HQ Location
    Midview City, SG
    Twitter
    @genie_cx
    82 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CX Genie is an all-in-one customer support platform integrated with AI, designed to help businesses of all sizes – from solopreneurs and startups to scaling companies – deliver exceptional customer ex

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
CX Genie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Integrations
3
Features
3
Integrations
3
Customer Support
2
Cons
Learning Curve
2
Steep Learning Curve
2
Chatbot Issues
1
Chat Functionality Issues
1
Chat Issues
1
CX Genie features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow
Average: 8.7
8.3
Customization
Average: 8.4
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
CX Genie
Year Founded
2023
HQ Location
Midview City, SG
Twitter
@genie_cx
82 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DataKnowl Contact easily connects your business with your customers on all channels

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DataKnowl features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Burlingame, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DataKnowl Contact easily connects your business with your customers on all channels

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
DataKnowl features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Burlingame, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimi

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Deepser features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Schio, IT
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimi

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Deepser features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Schio, IT
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Deskhero features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Workflow
    Average: 8.7
    8.3
    Customization
    Average: 8.4
    10.0
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Deskhero features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Workflow
Average: 8.7
8.3
Customization
Average: 8.4
10.0
Customer Portal
Average: 8.6
Seller Details
Year Founded
2021
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Entry Level Price:0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Key Features of DiamanteDesk - open-source allows full control over the system and its code base, easy customizations, extra development and integrations as well as building strong community around

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DiamanteDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Workflow
    Average: 8.7
    0.0
    No information available
    6.7
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eltrino
    HQ Location
    Amsterdam, NL
    Twitter
    @diamantedesk
    60 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Key Features of DiamanteDesk - open-source allows full control over the system and its code base, easy customizations, extra development and integrations as well as building strong community around

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
DiamanteDesk features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Workflow
Average: 8.7
0.0
No information available
6.7
Customer Portal
Average: 8.6
Seller Details
Seller
Eltrino
HQ Location
Amsterdam, NL
Twitter
@diamantedesk
60 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Doerchat combines all essential support tools with the ability to directly interact with your own system, simplifying customer service. With Doerchat you can directly integrate with your own system to

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Doerchat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Customer Support
    1
    Easy Integrations
    1
    Integrations
    1
    Cons
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Doerchat features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    10.0
    Customization
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Doerchat
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Doerchat combines all essential support tools with the ability to directly interact with your own system, simplifying customer service. With Doerchat you can directly integrate with your own system to

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Doerchat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Customer Support
1
Easy Integrations
1
Integrations
1
Cons
Limited Features
1
Doerchat features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
10.0
Customization
Average: 8.4
0.0
No information available
Seller Details
Seller
Doerchat
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dossier by Onboardify is an app for organizing all customer conversations, no matter where it happens.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dossier Inbox features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Workflow
    Average: 8.7
    0.0
    No information available
    10.0
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Gamle Oslo, Oslo, Norway
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dossier by Onboardify is an app for organizing all customer conversations, no matter where it happens.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Dossier Inbox features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Workflow
Average: 8.7
0.0
No information available
10.0
Customer Portal
Average: 8.6
Seller Details
Year Founded
2000
HQ Location
Gamle Oslo, Oslo, Norway
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Essembi is the software innovation hub that helps software companies accelerate their innovation cycle to become a leader in their market. In today’s fast-paced software world, the pressure to build

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Essembi features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Workflow
    Average: 8.7
    8.3
    Customization
    Average: 8.4
    8.3
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Essembi
    Year Founded
    2023
    HQ Location
    Philadelphia, US
    Twitter
    @essembi
    101 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Essembi is the software innovation hub that helps software companies accelerate their innovation cycle to become a leader in their market. In today’s fast-paced software world, the pressure to build

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Essembi features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Workflow
Average: 8.7
8.3
Customization
Average: 8.4
8.3
Customer Portal
Average: 8.6
Seller Details
Seller
Essembi
Year Founded
2023
HQ Location
Philadelphia, US
Twitter
@essembi
101 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Faveo Servicedesk is a powerful IT service management (ITSM) and helpdesk solution that streamlines support with AI-driven ticketing, automation, and customizable workflows. Available in both cloud an

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Faveo Service Desk features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Bangalore, Karnataka
    Twitter
    @faveohelpdesk
    1,057 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Faveo Servicedesk is a powerful IT service management (ITSM) and helpdesk solution that streamlines support with AI-driven ticketing, automation, and customizable workflows. Available in both cloud an

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Faveo Service Desk features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
Bangalore, Karnataka
Twitter
@faveohelpdesk
1,057 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FeedbackUp from 500apps is customer feedback software designed to collect the feedback from your new and existing customers. It has different features like widget and public forms. we can configur

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FeedbackUp by 500apps features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Workflow
    Average: 8.7
    10.0
    Customization
    Average: 8.4
    10.0
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    500apps
    Year Founded
    2019
    HQ Location
    New York, California
    Twitter
    @SitePing500apps
    34 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

FeedbackUp from 500apps is customer feedback software designed to collect the feedback from your new and existing customers. It has different features like widget and public forms. we can configur

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
FeedbackUp by 500apps features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Workflow
Average: 8.7
10.0
Customization
Average: 8.4
10.0
Customer Portal
Average: 8.6
Seller Details
Seller
500apps
Year Founded
2019
HQ Location
New York, California
Twitter
@SitePing500apps
34 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The application is installed in a shared mailbox or public folder, where you see rows of open tickets. If you want to work with one of them, just click it and a ticket form will open. The ticket form

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Folder HelpDesk features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Indore, IN
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The application is installed in a shared mailbox or public folder, where you see rows of open tickets. If you want to work with one of them, just click it and a ticket form will open. The ticket form

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Folder HelpDesk features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Indore, IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support Your District with an Integrated Help Desk System Managing the use, availability, and health of your district’s assets is a growing responsibility. That’s why we created GetHelp, a web-based h

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GetHelp features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Workflow
    Average: 8.7
    10.0
    Customization
    Average: 8.4
    10.0
    Customer Portal
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1990
    HQ Location
    Austin, TX
    Twitter
    @HayesSoftware
    214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Support Your District with an Integrated Help Desk System Managing the use, availability, and health of your district’s assets is a growing responsibility. That’s why we created GetHelp, a web-based h

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
GetHelp features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Workflow
Average: 8.7
10.0
Customization
Average: 8.4
10.0
Customer Portal
Average: 8.6
Seller Details
Year Founded
1990
HQ Location
Austin, TX
Twitter
@HayesSoftware
214 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We have nothing to do with the buses. We make software that helps many people to work more efficiently and communicate faster.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GREYHOUND CRM features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GREYHOUND
    Year Founded
    2001
    HQ Location
    Melle, DE
    Twitter
    @Team_GREYHOUND
    172 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We have nothing to do with the buses. We make software that helps many people to work more efficiently and communicate faster.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
GREYHOUND CRM features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
GREYHOUND
Year Founded
2001
HQ Location
Melle, DE
Twitter
@Team_GREYHOUND
172 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gridlex’s Ultra Customizable AI CRM offers businesses a powerful, industry-focused platform designed to streamline customer management and service. With built-in AI CRM and customer service capabiliti

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gridlex Ultra Customizable AI CRM for Your Industry Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation Efficiency
    1
    Automation Features
    1
    Automation Focus
    1
    Customization Options
    1
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gridlex Ultra Customizable AI CRM for Your Industry features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gridlex
    Year Founded
    2011
    HQ Location
    Orlando, US
    Twitter
    @Gridlex3
    14 Twitter followers
    LinkedIn® Page
    in.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gridlex’s Ultra Customizable AI CRM offers businesses a powerful, industry-focused platform designed to streamline customer management and service. With built-in AI CRM and customer service capabiliti

Users
No information available
Industries
No information available
Market Segment
  • 75% Mid-Market
  • 25% Small-Business
Gridlex Ultra Customizable AI CRM for Your Industry Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation Efficiency
1
Automation Features
1
Automation Focus
1
Customization Options
1
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
Gridlex Ultra Customizable AI CRM for Your Industry features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Gridlex
Year Founded
2011
HQ Location
Orlando, US
Twitter
@Gridlex3
14 Twitter followers
LinkedIn® Page
in.linkedin.com
107 employees on LinkedIn®