[ CX Genie Reviews ](https://www.g2.com/products/cx-genie/reviews) [ CX Genie Reviews ](https://www.g2.com/products/cx-genie/reviews) # CX Genie Pricing Overview [Editedit](https://my.g2.com/cx-genie/pricings) Free Trial ## CX Genie Pricing Key Insights Last updated on Apr 09, 2026 * * * CX Genie offers **4 pricing editions** , starting at **$0**. CX Genie pricing tiers are designed to support different usage levels and team sizes. CX Genie also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the CX Genie pricing table below to figure out the best fit for your needs. * * * Basic — $0 / 1 Workspace Premium — $14.99 / 1 Workspace Pro — $24.99 / 1 Workspace Enterprise — Contact Us Rated 4.3 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Basic Free 1 Workspace Always Free - 1.000 conversations/month. - Max 1 team member - Max 1 chatbot - 20 documents for AI Knowledge (Files / FAQs / Articles / URLs) - Install chatbot on website - Hybrid chat mode for agent with AI recommendation Show More Premium $14.99 1 Workspace For businesses with ~ 30 customer support requests/day - Everything from basic - 5.000 conversations/month - Max 5 team members - Unlimited chatbots - 100 documents for AI Knowledge (Files / FAQs / Articles / URLs) - Install chatbot on mobile app Show More Pro $24.99 1 Workspace For businesses with ~ 200 customer support requests/day with advanced features & API access - Everything from premium - 30.000 conversations/month. - Max 30 team members - Unlimited AI knowledge updates - Usage reports - API access - Live Chat technical support Show More Enterprise Contact Us Let's talk For business of 10+ customers supports with AI training and 24/7 live support - Everything from pro - \> 30,000 conversations/month. - \> 30 team members - Custom AI Training Model - Custom AI Training Model - SAML SSO - Audit logs - 24/7 Ticket Support Show More Plans that fit your needs Get started with the free plan and upgrade as you scale. No credit card required. Pricing information for CX Genie is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase CX Genie must be conducted with the seller. Pricing information was last updated on October 23, 2024 Show More ## Top-Rated Alternatives [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,359) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,035) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/cx-genie/competitors/alternatives) ## CX Genie Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | Product | Price | Features | | --- | --- | --- | | ![Tidio](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png)[Tidio](https://www.g2.com/products/tidio/reviews) Free | FreePer Month | For solo entrepreneurs. Free forever. No credit card requried. 50 Handled Conversations Live Chat Help Desk Social media integrations 50 Lyro AI conversations (one-time) 100 Flows visitors reached | | ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg)[Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) Starter Suite | Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce. Case Management Knowledge Management Salesforce Mobile App Customizable Reports and Dashboards Task Management, Activity Feed Lightning App Builder AppExchange App Integration | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) Support Only (Team) | $19.001 user per month billed annually | Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history | Various alternatives pricing & plans Free Trial Pricing information for the above various CX Genie alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. 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