# CloudCC Reviews **Vendor:** CloudCC **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About CloudCC CloudCC offers the complete CRM platform with highly competitive pricing, features business apps covering marketing automation, sales force automation, service management, extensible platform and industry CRM solutions and more. CloudCC provides SaaS and PaaS so that you can find out a CRM solution we can do for you. ## CloudCC Reviews ### 1. It generates leads and build the pipeline of managing operation. **Rating:** 5.0/5.0 stars **Reviewed by:** Amenda J. | Digital Marketing Executive, Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about CloudCC?** CloudCC is an amazing application in making leads to small and big enterprises to serve the consumers with their needs. So, we have this application to control the workload and make sections to divide the work according to your requirements. This application is easy to use and gives the prospects of marketing in full swing. So, our business can rule in the market by following the strategies made by this application. There is nothing good as this application making communication with your clients and they can get your idea without any trouble. **What do you dislike about CloudCC?** This application may be pricy for some buyers as this tool is the best for big-scale businesses and people with small industries can’t find this application helpful so far. The internet must be good in operating this tool if there is interruption then it can lead to slowing down your system. **What problems is CloudCC solving and how is that benefiting you?** CloudCC application is a good communicator in making strong relations with clients and we can feel the difference as this tool is helping us in so many matters including the marketing ideas and tools to make a successful promotion. The project launching is handled by this application to make the super plans for product promotion in the market and our company feels never less than any seller in holding the all information and prices from the market. So, this tool is excellent in making the projects with good relationship management. ## CloudCC Discussions - [What is CloudCC used for?](https://www.g2.com/discussions/what-is-cloudcc-used-for) - [View CloudCC pricing details and edition comparison](https://www.g2.com/products/cloudcc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+02%3A31%3A02+-0500&secure%5Bsession_id%5D=96ad4d9f-ad4e-4c1d-99d2-3a8a6cadc613&secure%5Btoken%5D=a4c12e749c3c6e640978e2952f56b84e49a741bbfcf2f87281d4a2ad2e2ad003&format=llm_user) ## CloudCC Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Generative AI** - AI Text Summarization - AI Image-to-Text **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Before the Job** - Calendar - Dispatch - Roles - Booking **Generative AI** - AI Text Generation - AI Text Summarization **Reporting & Analytics** - Reporting - Dashboards - Forecasting **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top CloudCC Alternatives - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,612 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) - 4.8/5.0 (4,082 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,487 reviews)