What I like most about Doerchat is the seamless integration with our Shopify connector app. It’s amazing how it pulls in customer data directly into the chat! This has been a game changer for our support team. We can see a customer’s Shopify store details sync status without having to switch between multiple tabs. The markdown in the Helpdesk is also awesome. The custom automations are brilliant! We have set it up to route technical questions to our dev team and general questions to our support team which has really streamlined our operations.