--- title: FeedbackUp by 500apps Reviews meta_title: 'FeedbackUp by 500apps Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how FeedbackUp by 500apps works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-02-24' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # FeedbackUp by 500apps Reviews **Vendor:** 500apps **Category:** [Help Desk Software](https://www.g2.com/categories/help-desk) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About FeedbackUp by 500apps FeedbackUp from 500apps is customer feedback software designed to collect the feedback from your new and existing customers. It has different features like widget and public forms. we can configure feedback widget so that the customer get the relevant recommendations when they actually looking for the product. It has following features 1. Multi-Channel Support : Single bot for all your social media platforms 2. Unlimited Department : Create different department to manage 3. UI Theming:Customize your text, colors, themes, and designs 4. Agent Dashboard: Manage your agent status, information, and set up 5. App Integration: Automate your CRM process, reduce issues, manage tasks 6. Conversation History: Keep track of all the customer chat details 7. Advance Reports: Monitor your support agents' performance and export detailed chat reports 8.Video Conferencing:Create custom video conference interactions with built-in features 9. Chatbot Software:Manage customer support, improve marketing efforts instantly. All-in-One Business Suite by 500apps support your business with advance apps that delivers great value and grow your business like Fortune 500. It offer 50 apps for Flat $14.99 with up time guarantee of 99.5 % and 24/5 support. Our Business operation are spread across 6 countries and 12 Languages 500apps comprising functional Suites like Sales, Marketing, HR & Ops, Developers (Engineering), Support, Collaboration and Productivity. Our Sales Suite helps businesses along the sales life cycle starting from lead Generation, Qualification and Conversion of leads into paying customers. Marketing suite from 500apps helps businesses generate more leads across primary channels which are web, email, social and outreach activities. Our HR & Ops suite helps HR professionals along the entire employee life cycle - Recruit, train, manage employees (leaves, onboarding, discussion boards), and set goals to improve company's performance. Our Developers suite applications enable the visualization of an idea, develop, deploy, adopt and maintain - which in simple terms is the SDLC. Our Support suite helps organizations improve customer experience with gathering intent of the new user, onboarding , resolving issues, and collecting feedback. Collaboration suite from 500apps breaks down silos in organizations and enables active collaboration within and outside the company - using capabilities like PBXPlus, 500conferencing, emails and Team chat. Our Productivity suite has - Form builder, Workflow automation, RPA bot software, project management app, Electronic signature and document storage, appointment Scheduling Software and much more. We’ve helped more than 30,000 businesses grow like the Fortune 500 and yours can be the next. Come, Join the 500apps now. Thank you for your time! ## FeedbackUp by 500apps Reviews ### 1. A simple and effective way to collect customer requests. **Rating:** 5.0/5.0 stars **Reviewed by:** Hella S. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about FeedbackUp by 500apps?** I use FeedbackUp to collect feedback from my subscribers and customers. I love the activity link and the timeline feature, but I especially like the email notifications. As I am a busy person, I need to know if there are any changes in my inbox, and the email notifications alert me when someone has submitted their feedback. It also sends me an email with the reviews, which saves my team a lot of time. **What do you dislike about FeedbackUp by 500apps?** Is it possible to keep the post on the public page even after marking it as Completed from the portal? It would be great if you add this feature. **What problems is FeedbackUp by 500apps solving and how is that benefiting you?** FeedbackUp has been an incredible tool for managing our customer feedback process. It allows us to create unlimited projects, send email notifications to users to receive feedback, review customer feedback timelines, and more. - [View FeedbackUp by 500apps pricing details and edition comparison](https://www.g2.com/products/feedbackup-by-500apps/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+16%3A14%3A02+-0500&secure%5Bsession_id%5D=a87bf1c5-2508-40ee-9855-ee9871748479&secure%5Btoken%5D=f791760a2dad4df98da27796b8f0a4095ed1c0168ea3a8bebfcf528c641a6be3&format=llm_user) ## FeedbackUp by 500apps Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top FeedbackUp by 500apps Alternatives - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,451 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,965 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,628 reviews)