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Best Help Authoring Tools (HAT) for Small Business

Adam Crivello
AC
Researched and written by Adam Crivello

Products classified in the overall Help Authoring Tool (HAT) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Help Authoring Tool (HAT) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Help Authoring Tool (HAT) category.

In addition to qualifying for inclusion in the Help Authoring Tools (HAT) category, to qualify for inclusion in the Small Business Help Authoring Tools (HAT) category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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13 Listings in Small Business Help Authoring Tool (HAT) Available

(498)4.7 out of 5
1st Easiest To Use in Help Authoring Tool (HAT) software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you

    Users
    • Technical Writer
    • Senior Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Document360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Customer Support
    34
    Features
    33
    Helpful
    31
    Intuitive
    31
    Cons
    Editing Difficulties
    11
    Missing Features
    11
    Expensive
    10
    Editing Limitations
    9
    Formatting Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Document360 features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.1
    9.1
    Ease of Admin
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @BizTalk360
    1,932 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    322 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you

Users
  • Technical Writer
  • Senior Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
Document360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Customer Support
34
Features
33
Helpful
31
Intuitive
31
Cons
Editing Difficulties
11
Missing Features
11
Expensive
10
Editing Limitations
9
Formatting Issues
9
Document360 features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.1
9.1
Ease of Admin
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Company Website
Year Founded
2009
HQ Location
London
Twitter
@BizTalk360
1,932 Twitter followers
LinkedIn® Page
www.linkedin.com
322 employees on LinkedIn®
(63)4.8 out of 5
3rd Easiest To Use in Help Authoring Tool (HAT) software
Save to My Lists
Entry Level Price:$185.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickHelp is an AI-powered online documentation tool. Create, translate, and publish your technical documentation in a single portal! Here is how ClickHelp makes your tech writing more effective:

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickHelp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Features
    2
    Accessibility
    1
    AI Features
    1
    Cons
    Difficult Navigation
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickHelp features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.1
    9.5
    Ease of Admin
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickHelp
    Year Founded
    2010
    HQ Location
    Yerevan, Armenia
    Twitter
    @ClickHelpNews
    873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickHelp is an AI-powered online documentation tool. Create, translate, and publish your technical documentation in a single portal! Here is how ClickHelp makes your tech writing more effective:

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 32% Mid-Market
ClickHelp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Features
2
Accessibility
1
AI Features
1
Cons
Difficult Navigation
1
Missing Features
1
ClickHelp features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.1
9.5
Ease of Admin
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Seller
ClickHelp
Year Founded
2010
HQ Location
Yerevan, Armenia
Twitter
@ClickHelpNews
873 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

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(43)4.5 out of 5
7th Easiest To Use in Help Authoring Tool (HAT) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the w

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 56% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ReadMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Setup
    2
    Customization
    1
    Features
    1
    Simple
    1
    Cons
    Billing Issues
    1
    Limited Customization
    1
    Limited Reporting
    1
    Missing Features
    1
    Page Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReadMe features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.1
    9.5
    Ease of Admin
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ReadMe
    Year Founded
    2015
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the w

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 56% Small-Business
  • 40% Mid-Market
ReadMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Setup
2
Customization
1
Features
1
Simple
1
Cons
Billing Issues
1
Limited Customization
1
Limited Reporting
1
Missing Features
1
Page Management
1
ReadMe features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.1
9.5
Ease of Admin
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Seller
ReadMe
Year Founded
2015
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for

    Users
    • Technical Writer
    • Project Manager
    Industries
    • Information Technology and Services
    • Management Consulting
    Market Segment
    • 78% Small-Business
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Docsie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralization
    1
    Collaboration
    1
    Content Management
    1
    Document Management
    1
    Ease of Use
    1
    Cons
    Integration Issues
    1
    Lack of Integrations
    1
    Learning Curve
    1
    Learning Difficulty
    1
    Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Docsie features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.1
    10.0
    Ease of Admin
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Docsie
    Company Website
    Year Founded
    2022
    HQ Location
    Ontario, Canada
    Twitter
    @likalo_llc
    19,071 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for

Users
  • Technical Writer
  • Project Manager
Industries
  • Information Technology and Services
  • Management Consulting
Market Segment
  • 78% Small-Business
  • 19% Enterprise
Docsie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralization
1
Collaboration
1
Content Management
1
Document Management
1
Ease of Use
1
Cons
Integration Issues
1
Lack of Integrations
1
Learning Curve
1
Learning Difficulty
1
Limitations
1
Docsie features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.1
10.0
Ease of Admin
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Seller
Docsie
Company Website
Year Founded
2022
HQ Location
Ontario, Canada
Twitter
@likalo_llc
19,071 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
(485)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Help Authoring Tool (HAT) software
View top Consulting Services for MadCap Flare
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empowering teams to create, manage, and deliver exceptional content at scale MadCap Flare is the go-to solution for technical content teams that need to streamline workflows and deliver consistent,

    Users
    • Technical Writer
    • Senior Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MadCap Flare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    4
    Content Management
    2
    Customization
    2
    Efficiency
    2
    Cons
    Learning Curve
    3
    Difficulty
    1
    Expensive
    1
    Learning Difficulty
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MadCap Flare features and usability ratings that predict user satisfaction
    7.4
    Ease of Use
    Average: 8.1
    8.0
    Ease of Admin
    Average: 8.7
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Denver, CO
    Twitter
    @MadCapSoftware
    1,695 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empowering teams to create, manage, and deliver exceptional content at scale MadCap Flare is the go-to solution for technical content teams that need to streamline workflows and deliver consistent,

Users
  • Technical Writer
  • Senior Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 29% Enterprise
MadCap Flare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
4
Content Management
2
Customization
2
Efficiency
2
Cons
Learning Curve
3
Difficulty
1
Expensive
1
Learning Difficulty
1
Performance Issues
1
MadCap Flare features and usability ratings that predict user satisfaction
7.4
Ease of Use
Average: 8.1
8.0
Ease of Admin
Average: 8.7
8.9
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Company Website
Year Founded
2005
HQ Location
Denver, CO
Twitter
@MadCapSoftware
1,695 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
(22)4.8 out of 5
6th Easiest To Use in Help Authoring Tool (HAT) software
Save to My Lists
Entry Level Price:$1099
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Help+Manual is the most popular authoring tool for writing and publishing help and technical documentation in multiple formats. While it is as easy to use like Word, Help+Manual gives you the full p

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 86% Small-Business
    • 9% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Help & Manual features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.1
    9.5
    Ease of Admin
    Average: 8.7
    9.8
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Stockholm, Sweden
    Twitter
    @helpandmanual
    112 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Help+Manual is the most popular authoring tool for writing and publishing help and technical documentation in multiple formats. While it is as easy to use like Word, Help+Manual gives you the full p

Users
No information available
Industries
  • Computer Software
Market Segment
  • 86% Small-Business
  • 9% Enterprise
Help & Manual features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.1
9.5
Ease of Admin
Average: 8.7
9.8
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Year Founded
2000
HQ Location
Stockholm, Sweden
Twitter
@helpandmanual
112 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
(118)4.6 out of 5
2nd Easiest To Use in Help Authoring Tool (HAT) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Archbee: Your All-in-One Documentation Platform Archbee is a complete documentation platform designed to help teams and customers quickly find the information they need. Whether it's developer guid

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 91% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Archbee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Helpful
    5
    Features
    4
    Customization
    3
    Easy Setup
    3
    Cons
    Formatting Issues
    2
    Software Bugs
    2
    Layout Issues
    1
    Limited Reporting
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Archbee features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.1
    9.2
    Ease of Admin
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Archbee
    Year Founded
    2019
    HQ Location
    N/A
    Twitter
    @AiurLabs
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Archbee: Your All-in-One Documentation Platform Archbee is a complete documentation platform designed to help teams and customers quickly find the information they need. Whether it's developer guid

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 91% Small-Business
  • 8% Mid-Market
Archbee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Helpful
5
Features
4
Customization
3
Easy Setup
3
Cons
Formatting Issues
2
Software Bugs
2
Layout Issues
1
Limited Reporting
1
Missing Features
1
Archbee features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.1
9.2
Ease of Admin
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Seller
Archbee
Year Founded
2019
HQ Location
N/A
Twitter
@AiurLabs
11 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Entry Level Price:299€
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpNDoc is an easy to use yet powerful help authoring tool which can generate various documentation formats from a single source: HTML and CHM help files, PDF and Word manuals, ePub and Kindle eBooks

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 12% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HelpNDoc features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.1
    8.3
    Ease of Admin
    Average: 8.7
    8.3
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    La Colle-sur-Loup, France
    Twitter
    @IBE_Software
    21 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpNDoc is an easy to use yet powerful help authoring tool which can generate various documentation formats from a single source: HTML and CHM help files, PDF and Word manuals, ePub and Kindle eBooks

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 12% Mid-Market
HelpNDoc features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.1
8.3
Ease of Admin
Average: 8.7
8.3
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Year Founded
2003
HQ Location
La Colle-sur-Loup, France
Twitter
@IBE_Software
21 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    wpDocs helps you to create, manage and publish your knowledge base content online and mobile.

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Information Technology and Services
    Market Segment
    • 68% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • wpDocs features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.1
    9.5
    Ease of Admin
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mayvik
    Year Founded
    2014
    HQ Location
    National Harbor, MD
    Twitter
    @DocsWp
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

wpDocs helps you to create, manage and publish your knowledge base content online and mobile.

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Information Technology and Services
Market Segment
  • 68% Small-Business
  • 25% Mid-Market
wpDocs features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.1
9.5
Ease of Admin
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Seller
Mayvik
Year Founded
2014
HQ Location
National Harbor, MD
Twitter
@DocsWp
11 Twitter followers
LinkedIn® Page
www.linkedin.com
(16)4.8 out of 5
4th Easiest To Use in Help Authoring Tool (HAT) software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpSmith is a help authoring tool that you can use to create HTML Help (CHM), Web Help, Printed Manuals, Adobe PDF, MS Word, ePub eBooks, and Markdown documentation from a single source. HelpSmith in

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HelpSmith features and usability ratings that predict user satisfaction
    9.8
    Ease of Use
    Average: 8.1
    10.0
    Ease of Admin
    Average: 8.7
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Vancouver, Canada
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpSmith is a help authoring tool that you can use to create HTML Help (CHM), Web Help, Printed Manuals, Adobe PDF, MS Word, ePub eBooks, and Markdown documentation from a single source. HelpSmith in

Users
No information available
Industries
  • Computer Software
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
HelpSmith features and usability ratings that predict user satisfaction
9.8
Ease of Use
Average: 8.1
10.0
Ease of Admin
Average: 8.7
10.0
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
HQ Location
Vancouver, Canada
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(30)4.5 out of 5
5th Easiest To Use in Help Authoring Tool (HAT) software
Save to My Lists
Entry Level Price:350 USD
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats. Uniquely Dr.Explain captures application screens or web pages and

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 73% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dr. Explain features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.1
    9.3
    Ease of Admin
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    N/A
    Twitter
    @DrExplain
    67 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats. Uniquely Dr.Explain captures application screens or web pages and

Users
No information available
Industries
  • Computer Software
Market Segment
  • 73% Small-Business
  • 27% Mid-Market
Dr. Explain features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.1
9.3
Ease of Admin
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Year Founded
2004
HQ Location
N/A
Twitter
@DrExplain
67 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Doc-O-Matic is a software source code documentation and Help authoring tool. It takes source code and comments, adds conceptual topics and external input and produces documentation from it.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 65% Small-Business
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Do-O-Matic features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.1
    8.3
    Ease of Admin
    Average: 8.7
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Amersfoort, NL
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Doc-O-Matic is a software source code documentation and Help authoring tool. It takes source code and comments, adds conceptual topics and external input and produces documentation from it.

Users
No information available
Industries
No information available
Market Segment
  • 65% Small-Business
  • 24% Mid-Market
Do-O-Matic features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.1
8.3
Ease of Admin
Average: 8.7
8.9
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
Year Founded
2014
HQ Location
Amersfoort, NL
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FastHelp is a Windows Help File Generator that produces online and offline documentation. Compile to any of the following formats, all from a single source editor.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FastHelp features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.1
    8.3
    Ease of Admin
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FastHelp is a Windows Help File Generator that produces online and offline documentation. Compile to any of the following formats, all from a single source editor.

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 17% Mid-Market
FastHelp features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.1
8.3
Ease of Admin
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 8.6
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®