Top Free Help Authoring Tool (HAT) Software

Designed for advanced topic-based authoring, single-source publishing and content management (CMS), MadCap Flare is more than a help authoring tool. Create self-service support and online Help sites, documentation portals, learning centers, training guides, knowledge bases, policy & procedure manuals, and more – all while maximizing content reuse and leveraging multi-channel publishing capabilities.

JW

My Favorite Things: Starter templates that get you going from the moment you begin a new project The execution of reusable elements such as... Read review

IC

The versatility of the tool is great. You can publish the same content in multiple ways without having to do much work if you set it up correctly. Read review

Document360 is a SaaS platform that helps you to build a great self-service knowledge base for your customers and internal users (public or private knowledge bases). Here’s what Document360 offers in terms of functionality: Markdown text editor You don't have to be a developer to pick up the basics. Simple Markdown editor allows you to style a text document using typical formatting techniques including headings, emphasis, lists, images, and links. Category Manager You can create a well-struc

UH

We have been using Document360 to build FAQ for few of our services which ultimately results in fewer contacts to customer service team. The... Read review

AR

Another great enterprise product from Kovai.co. Document360 works well as a knowledge base for employee support as well as being a good resource... Read review

Documentation tool for high performing teams. Archbee is the place to centralize your company's information. Unify knowledge in product, engineering, support, marketing, sales. Usecases: • Manage team knowledge • Developer & API docs • Documentation sites • Document internal processes • Collaborate on documents • Onboard & train teammates • Create documentation for your customers • Bring your own domain Integrations: Slack, Airtable, Loom, Trello, Lucidchart, Typeform, Mindmeister, Pr

RC

Archbee allows for easy organisation of data and then public & internal sharing of specific sections of that data. Read review

OG

Archbee is simple to use, and has been a lifesaver for my company. I have used it with my small team to create our coding standards, and explain... Read review

Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats. Uniquely Dr.Explain captures application screens or web pages and documents them automatically! Dr.Explain is based on a unique interface analysis and screen capture system. Thanks to this system, Dr.Explain can automatically analyze an application’s user interface, take screenshots of all controls and elements, and then add explanatory callouts to all images in

TH

Very easy to use even for non-English writers. I like the "built-in screenshot capturing tool" best. It's a time saving feature when building up a... Read review

RM

We had a CHM file from an obsolete system, and Dr Explain was the best app we could find to import that and turn it into an editable format.... Read review

ClickHelp is a modern browser-based documentation tool used by software companies all over the world to create online user manuals, knowledge bases, help files, FAQs, tutorials and publish them instantly in their portal. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. This makes it easy to author your documentation from any place in the world. This documentation tool has all the powerful features you may

AI

The product ease of use and customer support are both fantastic. Read review

EL

Amount of functionality and customizability is fantastic. Read review

HelpSmith is a help authoring tool that you can use to create HTML Help (CHM), Web Help, Printed Manuals, Adobe PDF, MS Word documents, and ePub eBooks from a single source. HelpSmith includes a rich feature set combined with an easy-to-use user interface with a slight learning curve. Among the advanced features available in HelpSmith is the built-in Image Tool that significantly simplifies the way of writing documentation for user interfaces. For example, you can easily capture screenshots, cr

ProProfs Knowledge Base Software is a powerful tool used to create a private and public knowledge base for employees and customers, respectively. It helps in reducing customer tickets, improving internal team collaboration, streamlining business processes, and improving customer service. By providing centralized access to information across multiple devices and browsers, ProProfs ensures that information-gathering gets simple and seamless for both employees and customers. The software supports 7

NH

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface... Read review

MB

Clean, fast and easy to use, ProProfs is my #1 choice as we evaluate possible Knowledgebase software. Read review

snazzyDocs is a web based application for writing and hosting documentation or help docs. You don't have to configure servers, repositories or websites (if you don't want to).

Software for creating, organizing, and publishing technical documentation. Doxter aims to make creating & publishing documentation faster and convenient. Work comfortably on your own, collaborate with your teammates, and perform your work for outer readers.