# The Top 9 Easiest To Use Help Authoring Tools (HAT)

See the top Help Authoring Tools (HAT) products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Help+Authoring+Tools+%28HAT%29+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Help+Authoring+Tools+%28HAT%29+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Help+Authoring+Tools+%28HAT%29+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Help+Authoring+Tools+%28HAT%29+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use%0aSee+the+top+Help+Authoring+Tools+%28HAT%29+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Help+Authoring+Tools+%28HAT%29+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use%0aSee+the+top+Help+Authoring+Tools+%28HAT%29+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

The Top 9 Easiest To Use Help Authoring Tools (HAT)

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Help+Authoring+Tools+%28HAT%29+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Help+Authoring+Tools+%28HAT%29+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Help+Authoring+Tools+%28HAT%29+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Help+Authoring+Tools+%28HAT%29+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use%0aSee+the+top+Help+Authoring+Tools+%28HAT%29+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Help+Authoring+Tools+%28HAT%29+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhelp-authoring-tool-hat%3Ftab%3Deasiest_to_use%0aSee+the+top+Help+Authoring+Tools+%28HAT%29+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

[Collapse AllExpand All](#)

Usability Score

Compare

[Expand/Collapse Document360](#)

#1

[![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg "Document360")](/products/document360/reviews)

[Document360](/products/document360/reviews)

8.8

[Expand/Collapse Document360](#)

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

40%

Mid Market

47%

Enterprise

12%

[Expand/Collapse Archbee](#)

#2

[![Archbee](https://images.g2crowd.com/uploads/product/hd_favicon/2336769f64fce6989415949a5b9d36b1/archbee.svg "Archbee")](/products/archbee/reviews)

[Archbee](/products/archbee/reviews)

8.6

[Expand/Collapse Archbee](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.6

Ease of Use

Average: 8.9

9.9

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

91%

Mid Market

8%

Enterprise

1%

[Expand/Collapse HelpSmith](#)

#3

[![HelpSmith](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0423ab7a60188f452c7ad0da7aba915c/helpsmith.png "HelpSmith")](/products/helpsmith/reviews)

[HelpSmith](/products/helpsmith/reviews)

8.5

[Expand/Collapse HelpSmith](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

10.0

Ease of Use

Average: 8.9

9.4

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

75%

Mid Market

25%

[Expand/Collapse Dr. Explain](#)

#4

[![Dr. Explain](https://images.g2crowd.com/uploads/product/hd_favicon/56ec87de83f27d6757a4e3fe18afad24/dr-explain.svg "Dr. Explain")](/products/dr-explain/reviews)

[Dr. Explain](/products/dr-explain/reviews)

8.4

[Expand/Collapse Dr. Explain](#)

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.6

Ease of Use

Average: 8.9

9.7

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

73%

Mid Market

27%

[Expand/Collapse ReadMe](#)

#5

[![ReadMe](https://images.g2crowd.com/uploads/product/hd_favicon/99aa0645c77b77085f011df2b9772222/readme.svg "ReadMe")](/products/readme/reviews)

[ReadMe](/products/readme/reviews)

8.2

[Expand/Collapse ReadMe](#)

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.5

Ease of Use

Average: 8.9

9.4

Meets Requirements

Average: 9.2

8.4

Customer Segment Breakdown

Small Business

58%

Mid Market

40%

Enterprise

2%

[Expand/Collapse Help & Manual](#)

#6

[![Help & Manual](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9e0d062bd011d7b4bfe6a4982c0ba823/help-manual.png "Help & Manual")](/products/help-manual/reviews)

[Help & Manual](/products/help-manual/reviews)

8.2

[Expand/Collapse Help & Manual](#)

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.5

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

86%

Mid Market

5%

Enterprise

9%

[Expand/Collapse ClickHelp](#)

#7

[![ClickHelp](https://images.g2crowd.com/uploads/product/hd_favicon/92fb6189a3e66eeea865f5b66c0ae8d2/clickhelp.svg "ClickHelp")](/products/clickhelp/reviews)

[ClickHelp](/products/clickhelp/reviews)

7.9

[Expand/Collapse ClickHelp](#)

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.4

Ease of Use

Average: 8.9

8.8

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

60%

Mid Market

32%

Enterprise

8%

[Expand/Collapse MadCap Flare](#)

#8

[![MadCap Flare](https://images.g2crowd.com/uploads/product/hd_favicon/1487565945/madcap-flare.svg "MadCap Flare")](/products/madcap-flare/reviews)

[MadCap Flare](/products/madcap-flare/reviews)

7.8

[Expand/Collapse MadCap Flare](#)

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.9

Ease of Use

Average: 8.9

7.8

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

18%

Mid Market

52%

Enterprise

30%

[Expand/Collapse Author-It](#)

#9

[![Author-It](https://images.g2crowd.com/uploads/product/hd_favicon/a0b825b72279322795760fc6c3da7b89/author-it.svg "Author-It")](/products/author-it/reviews)

[Author-It](/products/author-it/reviews)

7.4

[Expand/Collapse Author-It](#)

Overall Usability Score

7.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.8

Ease of Use

Average: 8.9

6.7

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

24%

Mid Market

50%

Enterprise

26%