Recommendations to others considering Dr. Explain:
If you're starting from scratch it's a no-brainer, Dr Explain will work well.
If you're converting from another vendor you just need to check out what import/export options are available between the two systems to get your project across. But the trial version should be enough to know how that's going to work. Review collected by and hosted on G2.com.
What problems is Dr. Explain solving and how is that benefiting you?
We have a database system used by just a few dozen people but scattered across multiple countries and languages. We need a cost-effective way to provide those users with a range of information about the app: what's new, reference material, how-to guides, and technical information. It needs to be really easy to read, simple to find stuff, and interesting to look at and read. All aimed at people with a wide range of computer proficiency.
Dr Explain makes it very easy to pull all this different stuff together, make it look nice and consistent, structure it in a meaningful way, and add lots of screenshots and cross links. It's also really beneficial to be able to output the content in both CHM and PDF. Review collected by and hosted on G2.com.