Applaud
Applaud is the AI-powered HR Service Delivery (HRSD) platform built to reduce HR workload for global enterprises. Trusted by brands like Estée Lauder Companies, Experian, and Smith & Nephew, Applaud is built to complete work, not just track it. While traditional systems focus on backend case workflows or just link to documents, our AI agents intercept repetitive inquiries at the source and execute routine operations directly within your existing technology stack. By meeting your workforce in Teams, Slack, or mobile, Applaud drives instant adoption and slashes inbound case volumes by up to 90%. When cases do reach your desk - like visa renewals, letter requests and employee relations - Applaud’s human-AI augmented partnership takes over. Our AI agents work with your HR team to summarize histories, surface policy insights, and orchestrate cross-system actions, empowering them to smash through their caseload with unprecedented speed. Stop just managing cases. Start resolving them.
Average Rating: 4.8/5.0
Total Reviews: 59
Who Is the Company Behind Applaud?
- Seller: Applaud
- Year Founded: 2008
- HQ Location: Worthing, GB
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LinkedIn® Page: www.linkedin.com
68 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Human Resources, Information Technology and Services
- Company Size: 83% Large, 12% Small
What Do G2 Reviewers Say About Applaud?
AI-generated summary from verified user reviews
Pros
- Users find Applaud to be easy to navigate, enhancing transparency and efficiency in daily workflows.
- Users appreciate the responsive customer support of Applaud, enhancing transparency and efficiency in HR interactions.
- Users value the transparent and efficient HR processes of Applaud, enhancing employee engagement and support.
- Users value the intuitive guidance of Applaud, enhancing clarity and efficiency in HR interactions and support.
- Users find the AI assistant incredibly helpful, providing quick responses and clear guidance for HR interactions.
Cons
- Users experience a notable learning curve with Applaud, requiring effort to fully understand and streamline usage.
- Users experience a steep learning curve with Applaud, requiring time to adapt to its functionalities effectively.
- Users find the complex setup of Applaud challenging, requiring time and effort to master the system fully.
- Users find the difficult setup process for Applaud demands considerable time and understanding to navigate effectively.
- Users face integration issues with Applaud, needing time and effort to learn system connections and configurations.
What Are Recent G2 Reviews of Applaud?
"AI That Understands Employee Intent and Streamlines HR Support"
Rating: 5.0/5.0 stars
— Moeed K.
"Applaud’s Mobile-First Experience Transformed Our Deskless Workforce"
Rating: 5.0/5.0 stars
— Sharon C.

