Consio
Consio is a Shopify-native AI phone platform for ecommerce teams. For support teams, Consio’s AI Voice Agent answers inbound calls 24/7 with full Shopify context, resolves order status questions, returns, FAQs, product inquiries, and after-hours requests, sends SMS updates with tracking or product links, and uses AI IVR to qualify and route high-value calls to the right human agent. For sales teams, Consio’s Ecom Power Dialer helps brands run outbound phone campaigns for abandoned cart recovery, checkout follow-up, VIP customers, repeat buyers, churn-risk customers, and high-intent Shopify or Klaviyo segments. Teams can automate voicemail drops, follow up by SMS, and measure exactly which calls, voicemails, SMS messages, agents, and campaigns drive Shopify revenue. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform. Consio works with Shopify, Klaviyo, Gorgias, Zendesk, Kustomer, Richpanel, Edesk and other ecommerce support tools.
Average Rating: 5.0/5.0
Total Reviews: 31
How Do G2 Users Rate Consio?
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
- Ease of Admin: 10.0/10 (Category avg: 8.8/10)
- Ease of Use: 10.0/10 (Category avg: 8.8/10)
- Ease of Setup: 10.0/10 (Category avg: 8.8/10)
Who Is the Company Behind Consio?
- Seller: Consio
- Year Founded: 2024
- HQ Location: Toronto, CA
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LinkedIn® Page: www.linkedin.com
29 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Computer Software
- Company Size: 71% Small, 26% Medium
What Are Recent G2 Reviews of Consio?
"Phone calls are now a revenue channel, not just a support cost"
Rating: 5.0/5.0 stars
— Carlos M.
"Consio Makes Customer Follow-Ups Simple, Fast, and Natural"
Rating: 5.0/5.0 stars
— Steph D.

