The system freezes up a lot. Its changes out dates on its own, which this allows for 2 different customers to be in the same loaner at the same time. This should not even be able to happen. You must be very careful when researching any violations. The inventory lists do not include exterior colors, so cirro added for me. They added it one one way to run the inventory report but not the other. Therefore to get a full inventory report with lic pates, dates, miles, colors, ect. you will have to run 2 separate reports and copy and paste from one list to the other for all the important information needed for inventory checks. The open agreements page is big boxes with not enough info and not being uniform in the information format. It is not helpful at all it does not show service advisors, RO numbers, odometer miles , so every time you look at open agreements you will have to click on the grid page. If you go into an agreement to edit and want to go back to the grid page when down, you have to go back to the main page and click on grid. This system takes to much time to research or do anything. If you want to look up a closed agreement with a license plate number, you cannot. First, you have to go into fleet get the unit number, then look up by unit number to see who was in it at the time of the violation. The "history feature" only works sometimes and takes forever to show history. The quick return feather never works properly. With TSD i could write up an agreement in less then a minute. In cirro it takes many more minutes, due to waiting on the death lines each time it wants to save something. From the time I click on open and print it takes almost 30 seconds to actually bring up the RA to print. It may not seem like alot of time, but it does when your entertain the customer in front of you. My customers were accustomed to a quick process and Cirro makes that impossible. The pend agreement is still slow or just don’t work when you click it you have to click it 5 times and wait and hope it works. Sometimes, when adding new customer agreements, it will not save, it will delete everything you do. Anytime you look at the open agreements list you will not get a full list, you have to scroll down, wait for the buffering lines and wait for the rest of the list to load. I spend most of my time in cirro looking a buffering line and thinking will it work this time. I do not recommend this system to anyone. It is extremely slow and inefficient in many ways as stated above. Review collected by and hosted on G2.com.