--- title: CityMall Reviews meta_title: 'CityMall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how CityMall works for a business like yours. aggregate_rating: rating_value: 3.2 review_count: 12 scale: '5' date_modified: '2026-09-22' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

CityMall Reviews & Product Details

User Insights

Average based on 12 real user reviews.

CityMall Reviews (12)

Reviews

CityMall Reviews (12)

3.2
12 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the wide variety of products available on CityMall, making it a convenient option for grocery shopping. The affordable prices and regular discounts enhance the shopping experience, allowing users to save money while purchasing essentials. However, many reviews mention that delivery times can be slow, which detracts from the overall convenience.
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Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Very Bad Consumer Site: Late Orders and Wrong Delivery Contact"
0.5/5
What do you like best about CityMall?

It's a very bad consumer site, order never delivered on time. Wrong delivery person number shared Review collected by and hosted on G2.com.

What do you dislike about CityMall?

All the things, very bad site, never order Review collected by and hosted on G2.com.

Ashish D.
AD
Ashish D.
founder
Enterprise (> 1000 emp.)
"Everything from food to fashion under one roof"
3.5/5
What do you like best about CityMall?

CityMall has a wide variety of shops, from clothing to electronics, so I can find almost everything in one place Review collected by and hosted on G2.com.

What do you dislike about CityMall?

The parking area is often crowded and not very well managed. Review collected by and hosted on G2.com.

aviral k.
AK
aviral k.
Subject Matter Expert
Small-Business (50 or fewer emp.)
"Best app for online grocery shopping"
4/5
What do you like best about CityMall?

1. City Mall Application is the perfect application for grocery shopping. In this, you get the product's price is low from the offline store. And product quality is outstanding.

2. After login, it redirects you to the direct offers section where you will find today's sales, best-selling products, best sellers, top offers, todu offers.

3. In shop by category, you will find all types of products categories like atta and besan, oil, ghee, beauty products, dal, detergent powder, noodles, namkeen, and chips, cold drinks, hair care, cleaning, pooja items, mother and baby, makeup. You will get all these items

4. The process of buying the product is straightforward. In this, you will get different payment options and cash delivery. After that, you will get many options for online payment like Gpay, Amazon Pay, Net Banking, and many types of wallets like Free Recharge Wallet, Phone Pay, Ola money, Mobikwik, and Payzapp. So that you will not have any problem with the payment. Review collected by and hosted on G2.com.

What do you dislike about CityMall?

City Mall is available in a few city. City Mall sends you tons of notifications of deals and offers which can't be nice Review collected by and hosted on G2.com.

TM
Tingting M.
Sr. Applications Engineer
Semiconductors
Small-Business (50 or fewer emp.)
"An convenient tool for grocery shopping"
5/5
What do you like best about CityMall?

CityMall provides deals and notifications on a range of products. They have a presence, in cities, which makes it convenient. Their service and product selection are truly impressive. Review collected by and hosted on G2.com.

What do you dislike about CityMall?

Their focus, on selling products sometimes seems to overshadow solving customer concerns or resolving issues. Review collected by and hosted on G2.com.

Sanjay U.
SU
Sanjay U.
Tech Support Consultant - Critical Incident Manager
Small-Business (50 or fewer emp.)
"DO NOT USE CITYMALL APP OR BUY THEIR PRODUCT. EXTREMLY UNPROFESSIONAL PEOPLE"
0/5
What do you like best about CityMall?

There is absolutely nothing good about this company. Review collected by and hosted on G2.com.

What do you dislike about CityMall?

They do not have any customer support. They only know to swindle away with their customer's money and do not refund money for unprocessed/undelivered order. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Make Grocery Budget friendly"
3.5/5
What do you like best about CityMall?

The overall experience with the CityMall application has been quite positive. It works well, the things are very inexpensive in price compared to the same product in the market and packaging is very nice and they also deliver the product on time. They also provide many discount coupons. Review collected by and hosted on G2.com.

What do you dislike about CityMall?

The thing I dislike about CityMall is that I discovered that the application has very few features that can be enhanced and sometimes it takes a long buffer to launch the application. They do not allow customer to rate their product what they have purchased. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Buy your daily grocery"
3.5/5
What do you like best about CityMall?

The thing I best like about CityMall is that it is an online commerce application from which I can shop for myself and even shop for other people and get commission on the product sold. The prices of products in CityMall are also competitive with other daily grocery companies. Review collected by and hosted on G2.com.

What do you dislike about CityMall?

The first thing I dislike about this platform is that there is no option to change the application language. The default language of the application is Hindi and we cannot change it to English or even to any other language. Secondly, the application has some bugs. While I was trying to log in to my account, I faced problems as the application was not accepting the OTP. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Grocery shopping made easy"
3.5/5
What do you like best about CityMall?

- The budget-friendly price of products.

- It provides many high discounts sales.

- I can earn from buying products from the citymall for another person.

- More than 500 plus companie's products are listed in the citymall. so do not have to buy products from anywhere else. Review collected by and hosted on G2.com.

What do you dislike about CityMall?

One thing I don't like about the citymall is that they cancel your orders without any notification. and I had faced this problem 2-3 times and also I had a bad experience with their customer support. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Grocery delivery app"
3.5/5
What do you like best about CityMall?

- Regular discounts on daily use products

- Variety of products from different d=brands in a single application

-Budget shopping

- We can even earn money using the city mall Review collected by and hosted on G2.com.

What do you dislike about CityMall?

-In recent years many companies have come to the grocery delivery space which offers 10-20 min delivery. But still city mall is taking 2-3 days to deliver the products which is not that great Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Buy daily use products"
4/5
What do you like best about CityMall?

-Citymall has many ongoing offers as discounts and payment offers

-I can earn by buying products from City Mall to my friends and earning commission

-city mall has many products catagory to buy from Review collected by and hosted on G2.com.

What do you dislike about CityMall?

-The application some time crashes and sometimes take time to even load the mobile application.

-Also citymall does not deliver in all the places which is annoying. Review collected by and hosted on G2.com.

Questions about CityMall? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity about 1 year ago

What is CityMall used for?

0 Upvotes
1
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Pricing

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