Best E-Commerce Personalization Software for Small Business

How Many E-Commerce Personalization Software Products Does G2 Track?

Total Products under this Category: 355

Category Stats (Nov 2026)

  • Average Rating: 4.59/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Fast Simon (+3.15%) - Among all products in this category, Fast Simon recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank E-Commerce Personalization Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 38,700+ Authentic Reviews
  • 355+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for E-Commerce Personalization Software

G2 Grid® for E-Commerce Personalization Software plotting products by satisfaction and market presence

Highlighted products: Insider One, ActiveCampaign, Brevo, ContactPigeon, Epsilon Accelerate, Bloomreach, Luigi's Box, and D·engage.

Underlying data: [Grid® JSON](https://www.g2.com/categories/e-commerce-personalization/grids.json?focus%5B%5D=insider-one&focus%5B%5D=activecampaign&focus%5B%5D=brevo-brevo&focus%5B%5D=contactpigeon&focus%5B%5D=epsilon-accelerate&focus%5B%5D=bloomreach-bloomreach&focus%5B%5D=luigi-s-box&focus%5B%5D=d-engage&segment=small-business)

Insider One

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 2025 Leader in the Gartner Magic Quadrant for Personalization Engines #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. The company is woman-founded and predominantly women-owned, with 70% of senior executive roles, including the CEO, CMO, CHRO, and CFO, held by women. Through initiatives such as 100 Cities, 100 Projects, Young Engineers Club, SheCodes, and SheLeads, Insider One continues to expand its positive impact across global communities, driving opportunities, inclusion, education, and equity for this and future generations."

Average Rating: 4.7/5.0

Total Reviews: 1,419

How Do G2 Users Rate Insider One?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • User Data: 9.5/10 (Category avg: 8.7/10)
  • Targeting: 9.6/10 (Category avg: 8.6/10)
  • Content: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Insider One?

  • Seller: Insider One
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Global
  • LinkedIn® Page: www.linkedin.com
    1,881 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Specialist, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Insider One?

AI-generated summary from verified user reviews

Pros
  • Users value responsive, helpful support and knowledgeable customer success teams that assist them with initiatives and resolve issues.
  • Users appreciate the intuitive, easy-to-navigate interface, which helps them find features and handle everyday tasks smoothly.
  • Users value individualized messaging and experiences tailored to customer preferences and behavior, helping them deliver more relevant communications across channels.
  • Users like how campaigns and platform features improve conversions and drive measurable sales and revenue growth.
  • Users value clear analytics that track campaign performance and reveal customer behavior, helping them measure results and make data-driven decisions.
Cons
  • Users say the platform takes time and training to learn, especially its advanced features and journey-building tools.
  • Users say initial setup and onboarding take substantial time and can require extra guidance.
  • Users find the platform and messaging expensive, with unclear pricing and restrictive costs as usage grows.
  • Users find the interface and some features unintuitive, clunky, and difficult to navigate.
  • Users find reporting complex and inflexible, with dashboards and reports difficult to navigate, customize, and analyze.

What Are Recent G2 Reviews of Insider One?

What Are G2 Users Discussing About Insider One?

ActiveCampaign

ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day. - Autonomous marketing Built on the foundation of marketing automation, fuel your marketing strategy and customer journeys with AI-driven execution, optimization, and insight at every step. - AI agents Run entire marketing campaigns through simple prompts, backed by Active Intelligence. - Cross-channel marketing Reach prospects and customers wherever they are, with email, SMS, WhatsApp, and more. - On-brand, personalized content Creative tools that deliver professional, conversion-ready designs for email and landing pages. - CRM Track, manage, and automate your sales process. - 1000+ apps & integrations Connect ActiveCampaign to your favorite tools.

Average Rating: 4.4/5.0

Total Reviews: 14,336

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How Do G2 Users Rate ActiveCampaign?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • User Data: 7.9/10 (Category avg: 8.7/10)
  • Targeting: 7.9/10 (Category avg: 8.6/10)
  • Content: 7.6/10 (Category avg: 8.8/10)

Who Is the Company Behind ActiveCampaign?

  • Seller: ActiveCampaign
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    854 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About ActiveCampaign?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ActiveCampaign, highlighting its straightforward interface and intuitive features.
  • Users find the automation capabilities of ActiveCampaign user-friendly and essential for efficient client management and outreach.
  • Users praise ActiveCampaign's user-friendly automation features that streamline engagement and enhance client communication effectively.
  • Users praise the powerful and easy automation features of ActiveCampaign, enhancing their workflow efficiency and organization.
  • Users value ActiveCampaign for its all-in-one platform, offering effective segmentation and personalized email marketing capabilities.
Cons
  • Users find the learning curve steep, with limited resources making it tough to master all functionalities efficiently.
  • Users find the pricing to be high, making it challenging for small businesses to sustain their subscription.
  • Users often find the image library lacking and struggle with text formatting and trigger customization in ActiveCampaign.
  • Users find ActiveCampaign has limited features, such as frustrating formatting issues and lack of flexible form options.
  • Users find the interface not intuitive, struggling with navigation and learning curves for advanced features.

What Are Recent G2 Reviews of ActiveCampaign?

What Are G2 Users Discussing About ActiveCampaign?

Brevo

Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software. You start free with up to 300 emails a day, build newsletters and automations with drag and drop, and bring in Aura AI for copy, segments and send times as you grow. Brevo reports 99% email deliverability, backed by an in-house deliverability team. Support is available in six languages on every plan, including the free one. Brevo was formerly known as Sendinblue. What you can do with Brevo: - Run campaigns across email, SMS, WhatsApp, web and mobile push, and Mobile Wallet with the Brevo Marketing Platform - Send order confirmations, password resets and alerts by email, SMS or WhatsApp with Brevo Transactional Email, over SMTP or API with official SDKs in 7 programming languages - Merge data from your store, CRM and offline sources into one customer profile with the Brevo Customer Data Platform - Answer live chat, chatbot, WhatsApp, Instagram and Facebook messages from one inbox, and take calls, with Brevo Conversations - Manage pipelines, deals, meetings and call recordings with the Brevo Sales Platform - Reward repeat customers with points, tiers and digital loyalty cards with Brevo Loyalty Start for free: https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/enterprise/contact-us/

Average Rating: 4.5/5.0

Total Reviews: 2,612

How Do G2 Users Rate Brevo?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • User Data: 8.7/10 (Category avg: 8.7/10)
  • Targeting: 8.5/10 (Category avg: 8.6/10)
  • Content: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Brevo?

  • Seller: Brevo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Paris
  • LinkedIn® Page: www.linkedin.com
    880 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Brevo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Brevo, benefiting from its simple interface and integrated marketing tools.
  • Users appreciate the integration of CRM, email marketing, and automation in Brevo, simplifying customer management and campaign building.
  • Users appreciate Brevo for its flexibility in automation and reliable email delivery, enhancing their marketing efforts effectively.
  • Users appreciate the easy setup of Brevo, facilitating streamlined management of marketing campaigns and client communications.
  • Users appreciate the flexibility in automation and customer journeys that Brevo offers, simplifying campaign management effectively.
Cons
  • Users find Brevo's missing reporting features limiting, hindering the effectiveness of their marketing strategies.
  • Users find Brevo's limited features hinder its effectiveness, particularly in reporting, automation, and customization options.
  • Users are frustrated by Brevo's limited customization options in templates, restricting creative design capabilities significantly.
  • Users experience a steep learning curve with Brevo, particularly due to confusing tutorials and navigation challenges.
  • Users find Brevo's pricing to be expensive, leading many to prefer the free account over costly plans.

What Are Recent G2 Reviews of Brevo?

What Are G2 Users Discussing About Brevo?

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ContactPigeon

ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups

Average Rating: 4.9/5.0

Total Reviews: 298

How Do G2 Users Rate ContactPigeon?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • User Data: 10.0/10 (Category avg: 8.7/10)
  • Targeting: 9.9/10 (Category avg: 8.6/10)
  • Content: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind ContactPigeon?

  • Seller: ContactPigeon
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Athens, Greece
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 62% Small, 33% Medium

What Do G2 Reviewers Say About ContactPigeon?

AI-generated summary from verified user reviews

Pros
  • Users value the automation efficiency of ContactPigeon, appreciating seamless management and optimization of marketing campaigns.
  • Users appreciate automation capabilities in ContactPigeon, efficiently managing diverse marketing activities and enhancing customer engagement.
  • Users value the customer engagement capabilities of ContactPigeon, simplifying marketing through a unified platform for various activities.
  • Users appreciate the centralized email marketing capabilities of ContactPigeon, enhancing organization and efficiency in campaign management.
  • Users value the diverse features of ContactPigeon, streamlining campaign management and enhancing audience engagement from one platform.
Cons
  • Users face a steep learning curve with ContactPigeon, especially in grasping advanced functionalities and automations.
  • Users note some slow performance at times, particularly when handling larger campaigns or updating lists.
  • Users notice occasional slow loading times, particularly with larger campaigns and reports, but consider it manageable.
  • Users struggle with the high complexity of setting up automations, finding the process tricky and requiring support.
  • Users find the steep learning curve of ContactPigeon challenging, complicating their ability to use the platform effectively.

What Are Recent G2 Reviews of ContactPigeon?

What Are G2 Users Discussing About ContactPigeon?

Epsilon Accelerate

Yieldify is a fully managed end-to-end personalization platform that helps ecommerce businesses generate more revenue by engaging their customers with personalized experiences. In the last 4 years, more than 1000 ecommerce brands in North America, Europe and Asia-Pacific have generated over $2.5 billion in extra revenue with Yieldify’s full-service team and platform. With Yieldify, you can give every visitor the right website experience, at the right time, no matter where they are in your funnel.

Average Rating: 4.7/5.0

Total Reviews: 143

How Do G2 Users Rate Epsilon Accelerate?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • User Data: 8.7/10 (Category avg: 8.7/10)
  • Targeting: 8.9/10 (Category avg: 8.6/10)
  • Content: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Epsilon Accelerate?

  • Seller: Epsilon
  • Year Founded: 1969
  • HQ Location: Irving, TX
  • LinkedIn® Page: www.linkedin.com
    10,345 employees on LinkedIn®
  • Ownership: NYSE:ADS
  • Phone: 1-800-309-0505

Who Uses This Product?

  • Who Uses This: Marketing Manager, Ecommerce Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 47% Medium, 43% Small

What Are Recent G2 Reviews of Epsilon Accelerate?

What Are G2 Users Discussing About Epsilon Accelerate?

Bloomreach

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

Average Rating: 4.6/5.0

Total Reviews: 836

How Do G2 Users Rate Bloomreach?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • User Data: 8.8/10 (Category avg: 8.7/10)
  • Targeting: 8.9/10 (Category avg: 8.6/10)
  • Content: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Bloomreach?

  • Seller: Bloomreach
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Mountain View, CA
  • LinkedIn® Page: www.linkedin.com
    1,165 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 49% Medium, 27% Small

What Do G2 Reviewers Say About Bloomreach?

AI-generated summary from verified user reviews

Pros
  • Users value Bloomreach's easy-to-use interface, which streamlines workflows and enhances customer targeting efficiency.
  • Users love Bloomreach's advanced marketing automation features, which enhance customer targeting and improve conversion rates significantly.
  • Users value Bloomreach's user-friendly interface and responsive support that enhance workflow and customer engagement effectively.
  • Users commend Bloomreach for its excellent customer support, noting prompt assistance that enhances their daily operations.
  • Users praise Bloomreach for its advanced customer engagement capabilities, enhancing personalized marketing and improving conversion rates effectively.
Cons
  • Users find the learning curve steep due to a complex UI and challenging integration process with outdated features.
  • Users find Bloomreach has a learning difficulty, with a complicated UI and lengthy integration process hindering usability.
  • Users often encounter missing features, leading to complicated implementations and challenges in receiving timely notifications.
  • Users find the limited features of Bloomreach complicate simple tasks, making implementation and management more difficult.
  • Users find Bloomreach to have difficult learning curves, with complex solutions needed for basic tasks and integration challenges.

What Are Recent G2 Reviews of Bloomreach?

What Are G2 Users Discussing About Bloomreach?

Luigi's Box

Luigi's Box is an AI search and discovery platform for both people and AI agents. It helps e-commerce businesses and other companies with customer-facing product catalogs turn shopper queries, full sentences and AI-agent prompts into relevant, personalized results. E-commerce, digital and marketing teams at retailers and brands use it, and it works with any e-commerce platform. The platform combines Search, Recommender, Product Listing, Conversational Agent and Shopping Assistant on one engine with a single quality standard, so search, recommendations, listing pages and conversational discovery share the same understanding of shopper intent. Analytics dashboards show how search and navigation elements perform, and let teams track customer interactions and product popularity. - Personalization: personalizes search results, recommendations and listing pages to each shopper, using behavior across the journey, including what happens before the search, listing behavior, product pages and purchases, and in-store transactions where shoppers have given consent. - Natural-language understanding: interprets typed queries, full sentences and AI-agent prompts, and is trained on European languages rather than translated into them. - Multi-market setup: runs multiple domains, countries, languages and currencies from one place, with merchandising rules and experiments applied everywhere or to a defined group of markets. - Self-maintaining relevance: needs no synonym lists, relevance tuning or warm-up period, and runs its own A/B tests. Merchants keep merchandising, promotional rules, campaigns and experiments, and can override any result. - Flexible integration: connects through a JavaScript snippet, API or product feed, and works with Shopify, Shopware, commercetools, Magento and custom storefronts. Luigi's Box fits any use case where a customer finds and chooses a product, whether running shoes, a mobile tariff or a mortgage. Its customers include Notino, Under Armour, GAP and Škoda, as well as banks, telecoms and insurers. It offers EU data residency.

Average Rating: 4.8/5.0

Total Reviews: 433

How Do G2 Users Rate Luigi's Box?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • User Data: 9.2/10 (Category avg: 8.7/10)
  • Targeting: 9.3/10 (Category avg: 8.6/10)
  • Content: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Luigi's Box?

  • Seller: Luigi's Box
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Bratislava
  • LinkedIn® Page: www.linkedin.com
    128 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, CMO
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 59% Small, 36% Medium

What Do G2 Reviewers Say About Luigi's Box?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the advanced search functionality of Luigi's Box, enhancing e-commerce success with AI-powered features.
  • Users highlight the improved search efficiency of Luigi's Box, appreciating its user-friendly design and excellent support.
  • Users value the ease of use of Luigi's Box, appreciating its intuitive interface and minimal learning curve.
  • Users commend the excellent customer support from Luigi's Box, noting their quick response and helpfulness.
  • Users value the smart search feature of Luigi's Box, enhancing customer experience with efficient and insightful search results.
Cons
  • Users find the price of Luigi's Box to be high, especially for small shops, impacting overall satisfaction.
  • Users found the setup difficulty of Luigi's Box challenging, causing frustrations during integration and onboarding.
  • Users find thedifficult implementation a barrier, especially with a complex setup and non-intuitive features for less technical users.
  • Users find the learning curve steep, requiring time to understand the system and its features effectively.
  • Users find the complex setup process challenging, requiring significant time and technical expertise for proper integration.

What Are Recent G2 Reviews of Luigi's Box?

What Are G2 Users Discussing About Luigi's Box?

D·engage

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. > Activate data instantly with zero-effort integration, no replication. > Build real-time 360° profiles across all data sources. > Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. > Run in cloud or on-premise with full security. > Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. > Omnichannel automation that connects every channel in one flow. > Journey orchestration to design and automate personalized customer paths. > Advanced analytics with unified dashboards and actionable insights. > Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com

Average Rating: 4.6/5.0

Total Reviews: 149

How Do G2 Users Rate D·engage?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • User Data: 9.2/10 (Category avg: 8.7/10)
  • Targeting: 9.2/10 (Category avg: 8.6/10)
  • Content: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind D·engage?

  • Seller: D·engage
  • Company Website:
  • Year Founded: 2018
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    144 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 42% Small, 39% Medium

What Do G2 Reviewers Say About D·engage?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of D·engage, enabling quick campaign launches and timely results across channels.
  • Users value the responsive customer support of D·engage, ensuring quick resolutions and seamless experiences throughout their journey.
  • Users find the in-app feature of D·engage invaluable for boosting conversion rates and timely responses.
  • Users praise the customer engagement capabilities of D·engage, citing improved conversion rates and effective communication.
  • Users appreciate the automation capabilities of D·engage, which streamline customer journeys and enhance marketing efficiency.
Cons
  • Users find the learning curve steep, with a complex interface and a need for more training resources.
  • Users feel there are limited features for dynamic content, indicating a need for more options and improvements.
  • Users point out the missing features in D·engage, highlighting hidden functionalities and limited templates impacting usability.
  • Users find the reporting options inadequate, lacking customization and effective filters for better CRM management.
  • Users face poor customer support, experiencing slow responses and difficulty in getting timely assistance for issues.

What Are Recent G2 Reviews of D·engage?

What Are G2 Users Discussing About D·engage?

GetResponse

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

Average Rating: 4.3/5.0

Total Reviews: 1,123

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How Do G2 Users Rate GetResponse?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • User Data: 8.7/10 (Category avg: 8.7/10)
  • Targeting: 8.5/10 (Category avg: 8.6/10)
  • Content: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind GetResponse?

  • Seller: GetResponse
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Poland
  • LinkedIn® Page: www.linkedin.com
    426 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About GetResponse?

AI-generated summary from verified user reviews

Pros
  • Users find GetResponse to be an easy-to-use platform that simplifies email marketing and campaign management effectively.
  • Users value the excellent 24/7 live customer support of GetResponse, making complex tasks much easier to handle.
  • Users value the all-in-one marketing platform of GetResponse, streamlining their workflow and enhancing campaign management.
  • Users value the user-friendly interface of GetResponse, enabling swift creation of professional email campaigns and effective automation.
  • Users highlight the user-friendly interface of GetResponse, making email building fast and efficient with drag-and-drop features.
Cons
  • Users find the learning curve for advanced features steep, making it challenging to utilize the full potential of GetResponse.
  • Users find GetResponse to be quite expensive, especially as costs rise with more contacts and advanced features.
  • Users note missing features like outdated templates, limited automation, and a less intuitive reporting dashboard.
  • Users find the limited features of GetResponse restrictive, especially for larger organizations needing advanced options.
  • Users find the pricing issues of GetResponse high compared to competitors, especially for additional automation features.

What Are Recent G2 Reviews of GetResponse?

What Are G2 Users Discussing About GetResponse?

ConvertCart

ConvertCart helps online businesses deliver outstanding experiences to customers throughout their journey—build lasting relations with them—and drive more revenue. 500+ brands across 35 countries, including Everlast, USA Hockey, American Heart Association use ConvertCart to boost traffic-to-sales conversion rate—without having to break the bank. Why business owners and marketers love us: Custom-made for you: Unlike regular SaaS, we don’t deliver a one-size-for-all product. We talk to you and customize our software to suit “your” needs. Say goodbye to software handouts! Driving real outcomes: We actively consult businesses and ensure that they see “real” results: higher conversion rates, improved customer retention, and lower cost of acquisition. Keeping it simple: We combine 16 tools that address the entire shopper journey—into a single ecosystem. You no longer have to handle multiple apps and dashboards to run the show. Top capabilities: Product recommendations, Reviews, Intelligent search, Personalized emails, Social proof, AB/Testing, deep analytics, and more. Integrates with platforms you’re on: ConvertCart smoothly integrates with every major eCommerce platform and ESP, including Shopify, Shopify Plus, BigCommerce, Magento, and more.

Average Rating: 4.8/5.0

Total Reviews: 36

How Do G2 Users Rate ConvertCart?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • User Data: 8.3/10 (Category avg: 8.7/10)
  • Targeting: 8.8/10 (Category avg: 8.6/10)
  • Content: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind ConvertCart?

Who Uses This Product?

  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 87% Small, 13% Medium

What Do G2 Reviewers Say About ConvertCart?

AI-generated summary from verified user reviews

Pros
  • Users commend ConvertCart for its exceptional conversion optimization, resulting in significant boosts in sales and customer engagement.
  • Users praise ConvertCart for their impressive boost in conversion rates and exceptional support from dedicated account managers.
  • Users commend the exceptional customer support from ConvertCart, highlighting responsiveness and partnership that drive tangible results.
  • Users commend ConvertCart for their expert recommendations and dedicated account managers that drive significant business improvements.
  • Users praise the exceptional support and expertise from ConvertCart, leading to significant improvements in eCommerce performance.
Cons
  • Users suggest that ConvertCart has limited templates, craving fresher and more modern email design options.
  • Users experience slow loading times on ConvertCart, particularly with complex reports and advanced features.
  • Users experience occasional slow performance, especially with complex reports, which hinders overall efficiency.
  • Users find the complex features of ConvertCart to be challenging, noting slow report loading and a steep learning curve.
  • Users find the difficult learning curve for advanced features challenging, impacting their overall experience with ConvertCart.

What Are Recent G2 Reviews of ConvertCart?

What Are G2 Users Discussing About ConvertCart?

Moosend

Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates, automation recipes, and AI Writer, users can set up their campaigns right away. And they can rest assured emails will reach the inbox as Moosend scores a 98% deliverability rate. They can also use advanced features like Audience Discovery to get smart segments based on customer behavior, transactional emails to send important updates at the right time, and custom reports to track the numbers they need. Users can pick a pricing plan that works for them. Or, create a custom plan with add-ons of their choice. No matter their plan, they can reach the support team through email or chat and get advice on how to optimize their campaigns. Finally, Moosend is GDPR and ISO-27001 compliant and follows all the latest security standards to guarantee customer data remains safe. Try Moosend's core features for free: https://moosend.com/register/ Get a Custom Quote: https://moosend.com/contact-us/sales/

Average Rating: 4.6/5.0

Total Reviews: 724

How Do G2 Users Rate Moosend?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • User Data: 8.9/10 (Category avg: 8.7/10)
  • Targeting: 8.8/10 (Category avg: 8.6/10)
  • Content: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Moosend?

  • Seller: Constant Contact
  • Company Website:
  • Year Founded: 1995
  • HQ Location: Waltham, US
  • LinkedIn® Page: www.linkedin.com
    1,156 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 82% Small, 14% Medium

What Do G2 Reviewers Say About Moosend?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Moosend, making email marketing simple and enjoyable through its intuitive features.
  • Users value the exceedingly prompt and helpful customer support of Moosend, enhancing their overall experience significantly.
  • Users value the easy creation of campaigns with Moosend, finding the drag-and-drop editor intuitively efficient and enjoyable.
  • Users love the user-friendly interface of Moosend, making email marketing feel easy and enjoyable.
  • Users value the user-friendly email templates of Moosend, finding it easy to create professional campaigns effortlessly.
Cons
  • Users experience poor customer support, finding help documentation unclear and delays in response time frustrating.
  • Users note a steep learning curve initially, requiring time to master advanced features and setup processes.
  • Users notice limited features in Moosend, particularly in reporting, segmentation, and template variety compared to competitors.
  • Users find the limited templates in Moosend to be outdated and lacking in variety and customizability.
  • Users find Moosend lacks customizability and essential features, hindering their overall experience and workflow efficiency.

What Are Recent G2 Reviews of Moosend?

What Are G2 Users Discussing About Moosend?

Nvecta

Nvecta is an AI-powered marketing automation and CDP solution. It provides an omnichannel experience that helps you reach your desired audience through email, SMS, push notifications, pop-ups, and much more. With Nvecta, you can send automated campaigns to target your audience at the right time. Moreover, it allows you to send personalized campaigns to connect with your audience on a more personal level. Its easy-to-use interface, along with a drag-and-drop editor, makes it easier to customize your campaigns and journeys. Its in-depth campaign analytics help you measure campaign performance and adjust your campaigns accordingly. Key Features Real-time Data & Personalization Segmentation & Targeting Omnichannel Communication A/B Testing Analytics & Reporting Exit-Intent Targeting Drip Campaigns Dynamic Content Injection Seamless Third-Party App Integration

Average Rating: 4.8/5.0

Total Reviews: 335

How Do G2 Users Rate Nvecta?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • User Data: 9.4/10 (Category avg: 8.7/10)
  • Targeting: 9.4/10 (Category avg: 8.6/10)
  • Content: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Nvecta?

  • Seller: Nvecta
  • Year Founded: 2011
  • HQ Location: Delhi, IN
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Search Engine Optimization Executive, Search Engine Optimization Specialist
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 69% Small, 28% Medium

What Do G2 Reviewers Say About Nvecta?

AI-generated summary from verified user reviews

Pros
  • Users find Nvecta's ease of use impressive, thanks to its intuitive dashboard and user-friendly tools for campaign creation.
  • Users find NotifyVisitors helpful for its ease of use and integration of multiple customer engagement tools.
  • Users find automation speed and delivery accuracy of Nvecta to significantly enhance their marketing efforts.
  • Users appreciate the efficient customer engagement tools in NotifyVisitors, simplifying automation and boosting engagement across channels.
  • Users praise the fast and helpful customer support of NotifyVisitors, enhancing overall user experience and satisfaction.
Cons
  • Users find the learning curve for advanced features steep, requiring time to acclimate and seek guidance.
  • Users note the missing advanced features in Nvecta, including insufficient documentation and limited analytics options.
  • Users find Nvecta's pricing to be expensive, especially for advanced features available only in higher plans.
  • Users find limited customization in Nvecta's templates restrictive, hindering their ability to tailor campaigns effectively.
  • Users feel the limited features of Nvecta hinder their customization and overall campaign setup experience.

What Are Recent G2 Reviews of Nvecta?

What Are G2 Users Discussing About Nvecta?

edrone

edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store operations, engage customers, and significantly boost sales. With edrone, you gain access to a comprehensive suite of tools, regardless of your contact list size: 20+ Marketing Automation Scenarios - Recover Abandoned Cart - After Sale - Viewed products - Personalized Recommendations - Cross-Selling Customer Base Expansion Tools - Pop-ups - Banners - Web Layers On-site Solutions - Social Proof Widgets - Smart Recommendations Advanced Segmentation - Create custom automation scenarios - 360° Customer Profiles and CRM Section - Multichannel Inbox – consolidate messages from various platforms - Product Analytics ...and many other features crafted with e-commerce in mind. Use edrone for free Curious to see edrone in action? Sign up for a free account and send up to 200 messages per month, including 100 free SMS messages. The Freemium version grants you access to essential features without time limits, fees, or the need to provide credit card details. It's the perfect way to kickstart your marketing automation journey and gain deeper insights into your customers.

Average Rating: 4.8/5.0

Total Reviews: 237

How Do G2 Users Rate edrone?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • User Data: 9.2/10 (Category avg: 8.7/10)
  • Targeting: 9.3/10 (Category avg: 8.6/10)
  • Content: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind edrone?

  • Seller: edrone
  • Year Founded: 2016
  • HQ Location: Krakow, Małopolska
  • LinkedIn® Page: www.linkedin.com
    213 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 73% Small, 26% Medium

What Do G2 Reviewers Say About edrone?

AI-generated summary from verified user reviews

Pros
  • Users commend edrone's excellent customer support, highlighting responsiveness and clarity in assistance and training.
  • Users find edrone to be incredibly intuitive and user-friendly, enhancing their e-commerce experience with seamless automation.
  • Users appreciate the intuitive interface and powerful automation of edrone, enhancing e-commerce efficiency and customer engagement.
  • Users value the intuitive design of edrone, enhancing ease of use and effective e-commerce management.
  • Users appreciate the strong automation capabilities of edrone, significantly enhancing email marketing and customer engagement.
Cons
  • Users find the learning curve steep initially, as mastering advanced features and workflows requires time and effort.
  • Users find the learning difficulty of edrone challenging, especially with complex interfaces and advanced workflows.
  • Users find the missing features in edrone can complicate setup and limit the flexibility of reporting.
  • Users find the complex setup of edrone challenging initially, requiring time and effort to master advanced features.
  • Users find the difficult setup of edrone requires time and learning to fully utilize its features.

What Are Recent G2 Reviews of edrone?

What Are G2 Users Discussing About edrone?

Netcore Customer Engagement Platform

Netcore is a comprehensive agentic marketing platform designed to assist businesses in achieving profitable growth through data-driven customer connections. This innovative solution is tailored for a diverse range of industries, including eCommerce, retail, banking, financial services and insurance (BFSI), enterprises, and direct-to-consumer (D2C) brands. By co-owning marketing outcomes with its users, Netcore establishes a partnership that empowers organizations to enhance their customer engagement strategies effectively. The platform's unified stack integrates several critical components, including Customer Engagement, Product Discovery, Personalization, Customer Data Platform (CDP), Email Marketing, and Communication Platform as a Service (CPaaS) channels. This integration allows businesses to create a cohesive view of their customers and their journeys, ensuring that marketing efforts are both targeted and relevant. The Netcore Context Layer and Governance Layer work in tandem to provide insights that drive informed decision-making, making it easier for marketing teams to understand customer behavior and preferences. Netcore's standout feature is its seven AI agents, which leverage a unified view of every customer across multiple channels and signals. These agents autonomously plan, execute, analyze, and optimize hyper-personalized marketing campaigns, allowing businesses to deliver tailored messages that resonate with their audience. This level of automation not only saves time but also enhances the effectiveness of marketing initiatives, ensuring that each interaction is meaningful and impactful. On a global scale, Netcore demonstrates its capabilities by powering over 50 billion emails, 5 billion push notifications, 200 million WhatsApp messages, and 1 million AI-driven interactions each month. This extensive reach underscores the platform's ability to deliver the right message on the right channel at the right time, ultimately driving customer engagement and loyalty. By utilizing Netcore, organizations can expect to enhance their marketing strategies, improve customer relationships, and achieve measurable results in their growth objectives.

Average Rating: 4.5/5.0

Total Reviews: 1,252

How Do G2 Users Rate Netcore Customer Engagement Platform?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • User Data: 9.0/10 (Category avg: 8.7/10)
  • Targeting: 8.8/10 (Category avg: 8.6/10)
  • Content: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Netcore Customer Engagement Platform?

Who Uses This Product?

  • Who Uses This: Marketing Manager, Product Manager
  • Top Industries: Financial Services, Retail
  • Company Size: 41% Medium, 37% Small

What Do G2 Reviewers Say About Netcore Customer Engagement Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Netcore's platform, enhanced by AI features and supportive CSM assistance.
  • Users appreciate the great customer support from Netcore, enhancing their overall experience and engagement with the platform.
  • Users value the quick onboarding and effective features of Netcore, enhancing their customer engagement and campaign management.
  • Users appreciate the innovative AI features and efficient tools of Netcore, enhancing their engagement and campaign management.
  • Users value the effective customer engagement tools of Netcore, boosting client interaction and conversion significantly.
Cons
  • Users find the missing features in reporting and authentication limiting, complicating their overall experience with the platform.
  • Users report slow performance with data uploads and system responsiveness, affecting overall usability of the platform.
  • Users experience slow loading times, especially with large data uploads, impacting overall performance and usability.
  • Users face a steep learning curve, hindering quick navigation of advanced analytics and journey building features.
  • Users find the limited features of Netcore Customer Engagement Platform restrict its usability and effectiveness.

What Are Recent G2 Reviews of Netcore Customer Engagement Platform?

What Are G2 Users Discussing About Netcore Customer Engagement Platform?

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Average Rating: 4.2/5.0

Total Reviews: 639

How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)
  • User Data: 8.5/10 (Category avg: 8.7/10)
  • Targeting: 8.8/10 (Category avg: 8.6/10)
  • Content: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®
  • Ownership: NYSE:SAP

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager, CRM Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 49% Medium, 22% Small

What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)?

AI-generated summary from verified user reviews

Pros
  • Users value the user-friendly interface of SAP Engagement Cloud, appreciating its ease of setup and navigation.
  • Users value the automation capabilities of SAP Engagement Cloud, enhancing campaign efficiency and audience targeting for better results.
  • Users value the user-friendly interface of SAP Engagement Cloud, enjoying seamless campaign creation and advanced analytics.
  • Users appreciate the ease of use of SAP Engagement Cloud, enhancing campaign setup and analytics capabilities.
  • Users appreciate the powerful personalization features of SAP Engagement Cloud, enhancing targeted campaigns and efficiency.
Cons
  • Users note the missing features in SAP Engagement Cloud, highlighting the need for improved segmentation and functionality.
  • Users find the learning curve steep, with complex setups and advanced features requiring significant time and knowledge.
  • Users find the platform has a difficult learning curve, particularly for new users navigating complex features and templates.
  • Users find the limited features of SAP Engagement Cloud frustrating, especially regarding segmentation and analytics functionality.
  • Users find the interface not intuitive, leading to a frustrating experience with complex navigation and obscure features.

What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)?

What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated