# Best Digital Process Automation (DPA) Software *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Digital process automation (DPA) software is an emerging market of tools containing features found in many technologies, including a number of [process automation](https://www.g2.com/categories/process-automation) and [rapid application development software](https://www.g2.com/categories/rapid-application-development-rad) technologies. These tools help companies develop completely automated, end-to-end case and process solutions. DPA platforms provide the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. The underlying technology in DPA software is similar to that of low-code development and business process management tools. A key differentiator between DPA and other rapid application development tools is the role of the citizen developer. Users can often, but not always, build workflows and simple business applications using DPA platforms without any coding experience, while developers and designers can fine-tune functionality and appearance. But DPA tools are used as more of a digital transformation tool rather than a workplace innovation solution. DPA tools provide unified cross-channel experiences for both internal and external purposes by coupling workflow automation and operational intelligence to improve efficiency across the board. Intelligent automation and case management technologies are combined to optimize orchestration and standardize user experience. To qualify for inclusion in the Digital Process Automation (DPA) category, a product must: - Provide robotic and digital process automation capabilities - Facilitate end-to-end case management features - Incorporate some level of intelligent automation - Provide low-code application and workflow development capabilities ## How Many Digital Process Automation (DPA) Software Products Does G2 Track? **Total Products under this Category:** 122 ## How Does G2 Rank Digital Process Automation (DPA) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,400+ Authentic Reviews - 122+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Digital Process Automation (DPA) Software Is Best for Your Use Case? - **Leader:** [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - **Highest Performer:** [Cflow](https://www.g2.com/products/cflow/reviews) - **Easiest to Use:** [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) - **Top Trending:** [UI Bakery](https://www.g2.com/products/ui-bakery/reviews) - **Best Free Software:** [Nintex](https://www.g2.com/products/nintex-nintex/reviews) --- **Sponsored** ### altaFlow altaFlow generates custom docs with a click, integrates eSignatures, creates webforms, and more without coding. It’s the ultimate tool to simplify, automate, and elevate your workflows. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1614&secure%5Bdisplayable_resource_id%5D=1614&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1614&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116146&secure%5Bresource_id%5D=1614&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-process-automation-dpa%2Fsmall-business&secure%5Btoken%5D=18f3ee6c077a25bf1ea9fb494b26ce99653e350f43d40c93ff899f88efb6a5f5&secure%5Burl%5D=https%3A%2F%2Faltaflow.com%2Fg2-demo%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dg2clicks&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Digital Process Automation (DPA) Software Products in 2026? ### 1. [Laserfiche](https://www.g2.com/products/laserfiche/reviews) Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise. ✓ Organize Your Content with AI-Powered Document Management Optimize your operations and increase team productivity with AI-powered document management. Centralize your content, improve collaboration and maintain audit trails to support compliance needs. ✓ Boost Your Productivity with Intelligent Automation Increase efficiency by automating tasks with low-code process automation and prebuilt solution templates. Work smarter and shift your team’s focus to higher priority strategic goals. ✓ Unify Your Systems with Powerful Integrations Laserfiche is the backbone connecting hundreds of mission-critical applications. Users can access relevant documents from a single location, eliminating the need to search across multiple platforms. ✓ Elevate Your Work with Laserfiche AI Laserfiche AI enables organizations to simplify their work, take control of processes and supercharge productivity — all without losing sight of critical data privacy and security standards. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,204 **How Do G2 Users Rate Laserfiche?** - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 8.8/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.1/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind Laserfiche?** - **Seller:** [Laserfiche](https://www.g2.com/sellers/laserfiche) - **Company Website:** https://www.laserfiche.com/ - **Year Founded:** 1976 - **HQ Location:** Long Beach, California - **Twitter:** @laserfiche (4,776 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/19414/ (413 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Deputy City Clerk, Business Systems Analyst - **Top Industries:** Government Administration, Education Management - **Company Size:** 60% Mid-Market, 25% Enterprise #### What Are Laserfiche's Pros and Cons? **Pros:** - Ease of Use (118 reviews) - Process Automation (88 reviews) - Automation (83 reviews) - Workflow Management (69 reviews) - Document Management (65 reviews) **Cons:** - Learning Curve (39 reviews) - Learning Difficulty (33 reviews) - Missing Features (28 reviews) - Update Issues (23 reviews) - Performance Issues (22 reviews) ### 2. [Bizagi](https://www.g2.com/products/bizagi/reviews) Bizagi is a low-code process automation platform. It enables organizations to orchestrate processes and create modern apps. The most important use case is often for complex long running processes and areas where compliance and auditability is crucial. Importantly, as an Azure-native PaaS, Bizagi has taken full advantage of Microsoft and OpenAI's market-leading AI capabilities, and quickly embedded advanced AI functionality right at the heart of its platform. This means customers can easily activate AI Agents and AI Workers inside business processes and unlock new levels of efficiency and business insight - all while maintaining the data security and governance that's needed in complex enterprise processes. The platform streamlines operations by connecting people, applications, robots, and information. This approach empowers businesses to automate workflows and enhance collaboration between IT and business teams, ultimately driving efficiency and productivity across various departments. Targeted towards enterprises of all sizes, Bizagi is particularly beneficial for organizations looking to improve their process management capabilities without the need for extensive coding knowledge. The platform is ideal for business analysts, process owners, and IT professionals who seek to create, manage, and optimize workflows quickly and effectively. With its user-friendly interface, Bizagi facilitates the rapid development of applications that can adapt to changing business needs, making it a valuable tool for organizations in dynamic industries. Key features of Bizagi include its cloud-native architecture, which ensures scalability and accessibility from anywhere, and its robust integration capabilities that allow seamless connections with existing systems and applications. The platform also offers a visual process modeling tool that simplifies the design of workflows, enabling users to map out processes intuitively. Additionally, Bizagi supports collaboration through real-time feedback and communication tools, fostering a culture of teamwork and innovation. Bizagi's pricing model sets it apart from others in the market. Its consumption-based pricing enables customers to start small at a lower initial investment, and then scale over time as needed. This makes transformation programs more accessible and reduces risk. Additionally, this model creates a better correlation between cost and the value delivered. Bizagi is fully driven to help you deliver platform adoption and maximum business value. Importantly, there are no limits on the number of users or apps within any subscription and with the ability to include suppliers and partners at no additional cost, customers are free to experiment, creating new apps and automations without incurring any immediate cost. The benefits of using Bizagi extend beyond just process automation. By enabling faster adoption of new technologies and methodologies, organizations can achieve quicker time-to-market for their products and services. The platform's flexibility allows businesses to adapt their processes in response to market changes, ensuring they remain competitive. Furthermore, with a community of millions of users and a proven track record with over 400 enterprises, including major brands like Adidas, Unilever, and DHL, Bizagi stands out as a reliable choice for organizations seeking to enhance their operational efficiency and drive digital transformation. **Average Rating:** 4.6/5.0 **Total Reviews:** 293 **How Do G2 Users Rate Bizagi?** - **Workflow Automation:** 9.0/10 (Category avg: 9.0/10) - **Data Mapping:** 9.0/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.0/10 (Category avg: 9.0/10) - **Ease of Use:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Bizagi?** - **Seller:** [Bizagi](https://www.g2.com/sellers/bizagi) - **Company Website:** https://www.bizagi.com - **Year Founded:** 1989 - **HQ Location:** 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102 - **Twitter:** @bizagi (5,746 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2652230/ (437 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Business Analyst - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 45% Mid-Market, 30% Enterprise #### What Are Bizagi's Pros and Cons? **Pros:** - Ease of Use (110 reviews) - Efficiency (45 reviews) - Automation (44 reviews) - Intuitive (44 reviews) - Process Automation (43 reviews) **Cons:** - Missing Features (29 reviews) - Performance Issues (26 reviews) - Learning Curve (25 reviews) - Slow Performance (22 reviews) - Complexity (21 reviews) ### 3. [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) AuraQuantic is an enterprise No-Code Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to help organizations design, automate, and orchestrate end-to-end business processes without complex coding. As a powerful Business Orchestration and Automation Platform, AuraQuantic connects people, data, and enterprise systems to streamline operations across the entire organization. Built for both business and IT teams, AuraQuantic enables rapid creation of workflow-driven applications through visual modeling and centralized governance. Organizations use the platform to standardize operations, eliminate manual tasks, and gain real-time visibility with full traceability—making it ideal for scalable Business Process Automation (BPA) and enterprise digital transformation. Key capabilities include: - Visual workflow design and rule-based automation - Real-time dashboards and performance monitoring - Seamless integration with ERP, CRM, SharePoint, legacy systems, databases, and APIs - Centralized data orchestration across departments - Enterprise-grade security, scalability, and governance controls A key differentiator is AuraQuantic’s embedded Artificial Intelligence (AI) and AI agents, which enhance automation through: - AI-powered document processing and intelligent data extraction - Predictive analytics and automated decision rules - Smart task routing and contextual recommendations - Dynamic workflow optimization By combining no-code application development, advanced BPM functionality, AI-driven automation, and enterprise orchestration, AuraQuantic enables organizations to reduce costs, increase productivity, strengthen compliance, and enhance customer-facing processes across industries such as finance, healthcare, education, manufacturing, and public administration. **Average Rating:** 4.9/5.0 **Total Reviews:** 61 **How Do G2 Users Rate AuraQuantic?** - **Workflow Automation:** 10.0/10 (Category avg: 9.0/10) - **Data Mapping:** 10.0/10 (Category avg: 8.7/10) - **Workflow Mapping:** 10.0/10 (Category avg: 9.0/10) - **Ease of Use:** 9.9/10 (Category avg: 8.9/10) **Who Is the Company Behind AuraQuantic?** - **Seller:** [AuraQuantic](https://www.g2.com/sellers/auraquantic) - **Company Website:** https://www.auraquantic.com - **Year Founded:** 2002 - **HQ Location:** Miami, FL - **LinkedIn® Page:** https://www.linkedin.com/company/auraquantic (120 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 44% Enterprise #### What Are AuraQuantic's Pros and Cons? **Pros:** - Automation Efficiency (1 reviews) - Automation Excellence (1 reviews) - Customer Satisfaction (1 reviews) - Customization Options (1 reviews) - Ease of Use (1 reviews) **Cons:** - Complexity (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Steep Learning Curve (1 reviews) ### 4. [Appian](https://www.g2.com/products/appian/reviews) Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else.For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to once again be named a Leader by Gartner for Enterprise Low-Code Application Platforms. Access report via: https://ap.pn/3d8RYQJ Appian, A Clear Leader in Nucleus Research’s 2020 Value Matrix for Low-Code Application Platforms. View report via: https://ap.pn/3jH7OmY **Average Rating:** 4.5/5.0 **Total Reviews:** 420 **How Do G2 Users Rate Appian?** - **Workflow Automation:** 8.8/10 (Category avg: 9.0/10) - **Data Mapping:** 8.5/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.8/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) **Who Is the Company Behind Appian?** - **Seller:** [Appian](https://www.g2.com/sellers/appian) - **Company Website:** https://www.appian.com - **Year Founded:** 1999 - **HQ Location:** McLean, Virginia - **Twitter:** @Appian (16,316 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/8088/ (2,444 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager, Consultant - **Top Industries:** Financial Services, Banking - **Company Size:** 58% Enterprise, 28% Mid-Market #### What Are Appian's Pros and Cons? **Pros:** - Ease of Use (38 reviews) - Automation (29 reviews) - Low Code (26 reviews) - AI Technology (24 reviews) - Artificial Intelligence (23 reviews) **Cons:** - Limited Features (15 reviews) - Expensive (13 reviews) - Limited Flexibility (12 reviews) - Complexity (11 reviews) - Limited Customization (11 reviews) ### 5. [Pega Platform](https://www.g2.com/products/pega-platform/reviews) Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour **Average Rating:** 4.2/5.0 **Total Reviews:** 199 **How Do G2 Users Rate Pega Platform?** - **Workflow Automation:** 8.9/10 (Category avg: 9.0/10) - **Data Mapping:** 7.8/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.8/10 (Category avg: 9.0/10) - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Pega Platform?** - **Seller:** [Pegasystems](https://www.g2.com/sellers/pegasystems) - **Year Founded:** 1983 - **HQ Location:** Cambridge, MA - **Twitter:** @pega (45,111 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pegasystems (5,522 employees on LinkedIn®) - **Ownership:** NASDAQ:PEGA **Who Uses This Product?** - **Who Uses This:** Senior Software Engineer, Consultant - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 68% Enterprise, 20% Mid-Market #### What Are Pega Platform's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Data Management (3 reviews) - Ease of Use (3 reviews) - Features (3 reviews) - Integrations (3 reviews) **Cons:** - Limitations (2 reviews) - Limited Features (2 reviews) - Outdated Interface (2 reviews) - Poor Interface Design (2 reviews) - Poor UI (2 reviews) ### 6. [Retool](https://www.g2.com/products/retool/reviews) Build internal software better with AI. Create apps, agents, and workflows with any LLM, datasource, or API to deploy AI across your business. Retool is the leading enterprise AppGen platform, powering how the world's most innovative companies build the tools that run their business. Over 10,000 organizations including Amazon, Stripe, Doordash, Roblox, Netflix, Apple, OpenAI, Coinbase, Plaid, Adobe, Brex, and Orangetheory Fitness use the platform to safely harness AI and their enterprise data to create governed, production-ready apps. Builders turn complex operational challenges into instantly usable, deeply integrated solutions—accelerating everything from onboarding flows to financial dashboards. Founded in 2017, Retool is redefining how enterprises ship software in the AI era. To learn more and start building for free today, visit https://retool.com **Average Rating:** 4.6/5.0 **Total Reviews:** 346 **How Do G2 Users Rate Retool?** - **Workflow Automation:** 8.9/10 (Category avg: 9.0/10) - **Data Mapping:** 8.3/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.8/10 (Category avg: 9.0/10) - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) **Who Is the Company Behind Retool?** - **Seller:** [Retool](https://www.g2.com/sellers/retool) - **Company Website:** https://retool.com/ - **Year Founded:** 2017 - **HQ Location:** San Francisco, California, United States - **Twitter:** @retool (18,047 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tryretool/ (455 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Financial Services - **Company Size:** 54% Small-Business, 39% Mid-Market #### What Are Retool's Pros and Cons? **Pros:** - Ease of Use (85 reviews) - Features (46 reviews) - Easy Creation (38 reviews) - Fast Development (38 reviews) - Functionality (38 reviews) **Cons:** - Missing Features (26 reviews) - Limited Customization (20 reviews) - Learning Curve (19 reviews) - Learning Difficulty (13 reviews) - Limited Features (13 reviews) ### 7. [Quixy](https://www.g2.com/products/quixy/reviews) Quixy is a cloud-based, user-friendly platform that empowers users without coding skills to create enterprise-grade applications ten times faster using a simple drag-and-drop design. Built for today’s dynamic business environment, Quixy allows businesses to build and manage enterprise applications quickly and effortlessly, enhancing efficiency, transparency, and productivity across operations. With a wide range of pre-built solutions for various use cases such as CRM, Project Management, HRMS, and more. Quixy simplifies application development and helps organizations stay agile while meeting their unique needs. The platform also integrates a seamless cloud database, enterprise-grade security, regulatory compliance, and a scalable infrastructure to support global business operations. Schedule a Demo at https://quixy.com/get-demo/ **Average Rating:** 5.0/5.0 **Total Reviews:** 129 **How Do G2 Users Rate Quixy?** - **Workflow Automation:** 10.0/10 (Category avg: 9.0/10) - **Data Mapping:** 9.8/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.9/10 (Category avg: 9.0/10) - **Ease of Use:** 9.9/10 (Category avg: 8.9/10) **Who Is the Company Behind Quixy?** - **Seller:** [Quixy](https://www.g2.com/sellers/quixy) - **Year Founded:** 2019 - **HQ Location:** Hyderabad, Telangana - **LinkedIn® Page:** https://www.linkedin.com/company/14492640/ (248 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Software Engineer, Associate Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Mid-Market, 23% Small-Business #### What Are Quixy's Pros and Cons? **Pros:** - Automation (2 reviews) - Automation Excellence (2 reviews) - Ease of Use (2 reviews) - Efficiency (2 reviews) - Efficiency Improvement (2 reviews) **Cons:** - Performance Issues (2 reviews) - Refresh (2 reviews) - Slow Loading (2 reviews) - Slow Performance (2 reviews) - Bugs (1 reviews) ### 8. [Kissflow](https://www.g2.com/products/kissflow/reviews) Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. **Average Rating:** 4.3/5.0 **Total Reviews:** 560 **How Do G2 Users Rate Kissflow?** - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 8.8/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.9/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind Kissflow?** - **Seller:** [KissFlow](https://www.g2.com/sellers/kissflow-aa004628-df19-42e1-bf5d-750b1c144168) - **Year Founded:** 2012 - **HQ Location:** Delaware, USA - **Twitter:** @kissflow (6,940 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kissflow/ (531 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Business Analyst - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 55% Mid-Market, 24% Small-Business #### What Are Kissflow's Pros and Cons? **Pros:** - Ease of Use (38 reviews) - Workflow Management (21 reviews) - Automation (20 reviews) - Flexibility (19 reviews) - Customization (17 reviews) **Cons:** - Limited Features (16 reviews) - Missing Features (14 reviews) - Limited Customization (11 reviews) - Integration Issues (9 reviews) - Access Control (6 reviews) ### 9. [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews) MuleSoft Automation is an enterprise-grade agentic automation platform that enables organizations to build, orchestrate, and govern autonomous workflows. MuleSoft Automation is designed for enterprises that need to move beyond simple task automation to a state of agentic efficiency. By providing native, low-code tools like MuleSoft for Flow, MuleSoft IDP, Flow Builder, and Flow Orchestration, the platform allows organizations to operationalize AI agents that can read documents, connect non-Salesforce systems, synchronize data across common SaaS applications, and reason through complex cross-platform processes. Key capabilities and components include: MuleSoft for Flow: Integration, which provides 200+ native, low-code connectors (including NetSuite, Quickbooks, Jira, Asana, and more) and pre-built templates and actions directly inside the Salesforce Flow Builder UI. MuleSoft for Flow: IDP provides agentic document processing capabilities natively in Salesforce Flow Builder, allowing teams to automatically extract, understand, and act on unstructured data from documents within end-to-end workflows. MuleSoft Intelligent Document Processing (IDP), an AI-native engine that uses LLM to extract and structure data from unstructured sources like PDFs, images, and handwritten forms without requiring rigid templates. MuleSoft for Agentforce Actions, which allows any MuleSoft-integrated system or IDP extraction model to be instantly exposed as an invocable action for Agentforce, giving agents "hands" to act in external systems. Hybrid automation orchestration, which combines deterministic Salesforce Flows with generative AI reasoning to handle complex business logic while maintaining enterprise guardrails. Overall, MuleSoft Automation is a unified agentic platform for organizations seeking to power end-to-end operational actions at scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 35 **How Do G2 Users Rate MuleSoft Automation?** - **Ease of Use:** 8.2/10 (Category avg: 8.9/10) **Who Is the Company Behind MuleSoft Automation?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (581,426 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Consulting - **Company Size:** 44% Enterprise, 29% Small-Business #### What Are MuleSoft Automation's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - Easy Setup (2 reviews) - Automation Efficiency (1 reviews) - Automation Excellence (1 reviews) **Cons:** - Expensive (2 reviews) - Automation Issues (1 reviews) - Complexity (1 reviews) - Cost Issues (1 reviews) - Customization Difficulty (1 reviews) ### 10. [Nintex](https://www.g2.com/products/nintex-nintex/reviews) Nintex helps companies unlock the power of endless possibilities with agentic business orchestration. Today, more than 7,000 public and private sector organizations across 100+ countries turn to the Nintex platform to automate how work gets done, remove friction from business processes, and unlock the full potential of their people. Nintex CE allows organizations to govern how people, systems, and AI work together: combining the speed and innovation of easy, low-code application development, with the flexibility of workflow orchestration, and the intelligence of AI agents to build solutions that solve their unique business challenges. Nintex K2 allows organizations to get advanced orchestration, control, and scalability, while keeping data securely on-premises to meet the exacting standards of highly regulated entities or those with strict data sovereignty requirements. Harness powerful on-prem automation, rich application development, and complex case management with full control. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,272 **How Do G2 Users Rate Nintex?** - **Workflow Automation:** 8.8/10 (Category avg: 9.0/10) - **Data Mapping:** 7.7/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 8.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Nintex?** - **Seller:** [Nintex](https://www.g2.com/sellers/nintex) - **Company Website:** https://www.nintex.com - **Year Founded:** 2006 - **HQ Location:** Bellevue, WA - **LinkedIn® Page:** https://www.linkedin.com/company/258303/ (1,200 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Business Analyst, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Enterprise, 40% Mid-Market #### What Are Nintex's Pros and Cons? **Pros:** - Ease of Use (37 reviews) - Workflow Management (19 reviews) - Automation (18 reviews) - Easy Setup (17 reviews) - Versatility (16 reviews) **Cons:** - Limited Features (17 reviews) - Learning Curve (13 reviews) - Complexity (9 reviews) - Expensive (9 reviews) - Limited Customization (9 reviews) ### 11. [Twixor](https://www.g2.com/products/twixor/reviews) Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Designed for businesses seeking to enhance their customer interactions, Twixor integrates Digital Assistants with Intelligent Process Automation, enabling personalized and goal-oriented engagements. This innovative platform transcends traditional scripted responses, offering empathetic and tailored recommendations that significantly improve customer satisfaction in marketing, business transactions, and support operations. Targeted at a diverse range of industries, Twixor is particularly beneficial for organizations looking to streamline their customer engagement processes. Its low-code/no-code approach makes it accessible for businesses of all sizes, from startups to Fortune 500 companies. With over 400 clients globally and managing more than one billion interactions each quarter, Twixor has established itself as a trusted solution in the market. The platform is recognized for its ability to enhance brand engagement, reduce operational costs, and improve conversation rates, making it a valuable asset for businesses aiming to optimize their customer experience. Key features of Twixor include a user-friendly drag-and-drop Journey Builder Studio, an AI and NLP-powered conversational engine, and the ability to deploy both Live and Virtual Agents. Additionally, the platform supports Smart Campaign Management and offers omnichannel capabilities in 120 languages, ensuring that businesses can connect with their customers in a way that suits their preferences. The AI-driven Analytical Dashboard provides valuable insights into customer interactions, allowing businesses to refine their strategies and improve overall engagement. Twixor's transformative benefits are evident in its proven success metrics, including a conversation rate increase of over 25%, a reduction in operating costs by 15-25%, and an impressive 80% boost in brand engagement. Recognized as the Best Customer Experience Platform in Retail and Ecommerce in India, Twixor has also gained traction as an emerging Conversational AI Vendor in the MEA region. Its partnerships with major banking platforms and CPaaS players further underscore its credibility and effectiveness in delivering white-labeled solutions. By empowering businesses to craft dynamic customer journeys, Twixor stands out in the competitive landscape of customer experience platforms. Its focus on personalized interactions and intelligent automation positions it as a leader in enhancing customer engagement, making it an essential tool for organizations looking to elevate their customer experience strategy. **Average Rating:** 4.8/5.0 **Total Reviews:** 78 **How Do G2 Users Rate Twixor?** - **Workflow Automation:** 9.9/10 (Category avg: 9.0/10) - **Data Mapping:** 9.6/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.9/10 (Category avg: 9.0/10) - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) **Who Is the Company Behind Twixor?** - **Seller:** [Twixor](https://www.g2.com/sellers/twixor) - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/twixor/ (106 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Conference Producer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 47% Small-Business, 41% Mid-Market #### What Are Twixor's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Features (43 reviews) - Automation (36 reviews) - Efficiency (32 reviews) - Artificial Intelligence (31 reviews) **Cons:** - Learning Curve (27 reviews) - Steep Learning Curve (16 reviews) - Limited Customization (15 reviews) - Difficult Learning (14 reviews) - Complexity (11 reviews) ### 12. [Creatio](https://www.g2.com/products/creatio/reviews) Creatio is a global vendor of an agentic CRM and workflow platform with no-code and AI at its core, designed to help users streamline their business processes and enhance customer interactions through no-code solutions and artificial intelligence (AI). This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners. The platform is particularly beneficial for businesses seeking to enhance their operational efficiency without requiring extensive technical expertise. Its target audience includes small to large enterprises across various industries, particularly those looking to leverage technology to improve customer engagement and internal processes. Creatio's offerings cater to a wide range of use cases, from marketing automation and sales management to customer service optimization, making it a versatile solution for businesses aiming to adapt to the evolving market landscape. Key features of Creatio include the Creatio Studio, a no-code platform that allows users to build custom applications and AI agents using intuitive visual designers and natural language processing. This empowers users to create tailored solutions that meet their specific business needs without relying on traditional coding methods. Additionally, the CRM suite integrates embedded AI agents across Creatio Marketing, Sales, and Service, enhancing user experience and providing actionable insights to drive decision-making. Creatio also offers a specialized Financial Services CRM platform and industry-specific workflows across 19 verticals, ensuring that businesses can find solutions that resonate with their unique operational requirements. The availability of a marketplace with various add-ons further extends the platform's capabilities, allowing organizations to customize their experience and enhance functionality as needed. Recognized as a Leader and Strong Performer in prestigious Gartner and Forrester reports, Creatio stands out in its category by combining user-friendly design with powerful automation and AI-driven insights, making it an attractive option for businesses aiming to elevate their customer relationship management efforts. With its headquarters in Boston, MA, and a global presence of 850 employees across ten offices in 25 countries, Creatio has established long-lasting relationships with thousands of customers and over 500 partners worldwide. This extensive network underscores the platform's reliability and commitment to delivering value to its users, positioning Creatio as a trusted partner in the realm of AI agents, CRM, and workflow automation. **Average Rating:** 4.6/5.0 **Total Reviews:** 271 **How Do G2 Users Rate Creatio?** - **Workflow Automation:** 9.4/10 (Category avg: 9.0/10) - **Data Mapping:** 9.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.4/10 (Category avg: 9.0/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind Creatio?** - **Seller:** [Creatio](https://www.g2.com/sellers/creatio) - **Company Website:** https://www.creatio.com - **Year Founded:** 2014 - **HQ Location:** Boston, Massachusetts - **Twitter:** @Creatio_Global (3,984 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/creatioglobal/ (1,104 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Small-Business, 40% Mid-Market #### What Are Creatio's Pros and Cons? **Pros:** - Ease of Use (32 reviews) - Efficiency (21 reviews) - Customizability (19 reviews) - Customization (19 reviews) - Customization Options (17 reviews) **Cons:** - Learning Curve (10 reviews) - Missing Features (10 reviews) - Limited Features (8 reviews) - Limited Customization (6 reviews) - Limited Options (5 reviews) ### 13. [Cflow](https://www.g2.com/products/cflow/reviews) Cflow is an AI-powered, no-code workflow automation platform designed to simplify and optimize business processes for companies of any size. It automates approvals for tasks like Capex Requests, Check Payments, Invoices, and Purchase Orders, reducing manual work and boosting efficiency through an intuitive Visual Workflow Builder. With Cflow, businesses can shift from managing processes via emails and spreadsheets to a streamlined, automated system, significantly improving productivity while lowering operational costs. **Average Rating:** 4.7/5.0 **Total Reviews:** 177 **How Do G2 Users Rate Cflow?** - **Workflow Automation:** 9.8/10 (Category avg: 9.0/10) - **Data Mapping:** 9.4/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.5/10 (Category avg: 9.0/10) - **Ease of Use:** 9.6/10 (Category avg: 8.9/10) **Who Is the Company Behind Cflow?** - **Seller:** [Cavintek Inc](https://www.g2.com/sellers/cavintek-inc) - **Company Website:** https://www.cavintek.com - **Year Founded:** 2011 - **HQ Location:** 4140 Via Candidiz UNIT 158, San Diego, CA 92130, United States - **Twitter:** @cflowapps (830 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cflowapps/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 47% Mid-Market, 41% Small-Business #### What Are Cflow's Pros and Cons? **Pros:** - Ease of Use (83 reviews) - Automation (56 reviews) - Workflow Management (53 reviews) - Automation Efficiency (48 reviews) - Process Automation (47 reviews) **Cons:** - Performance Issues (32 reviews) - Slow Performance (28 reviews) - Learning Curve (25 reviews) - Limited Features (13 reviews) - Slow Loading (12 reviews) ### 14. [NewgenONE Digital Transformation Platform](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) Transform your business with NewgenONE, an intelligent enterprise orchestration platform, featuring a suite of cutting-edge technologies—from task automation to mission-critical, content-rich applications and advanced workflow orchestration. Effortlessly integrate your existing systems and devices into a seamless ecosystem that ensures personalized, efficient experiences across the board. Build powerful applications at lightning speed with NewgenONE, a completely native low-code platform. Enjoy seamless scalability, robust security, and built-in governance and compliance, all while accelerating automation across your enterprise. Automate thousands of enterprise-wide processes and stay ahead of the competition with rapid, innovative solutions. **Average Rating:** 4.5/5.0 **Total Reviews:** 89 **How Do G2 Users Rate NewgenONE Digital Transformation Platform?** - **Workflow Automation:** 9.5/10 (Category avg: 9.0/10) - **Data Mapping:** 9.0/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.3/10 (Category avg: 9.0/10) - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) **Who Is the Company Behind NewgenONE Digital Transformation Platform?** - **Seller:** [Newgen](https://www.g2.com/sellers/newgen) - **Year Founded:** 1992 - **HQ Location:** Mclean, VA - **Twitter:** @newgensoftware (3,362 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/newgen (5,283 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Banking, Financial Services - **Company Size:** 59% Enterprise, 22% Mid-Market #### What Are NewgenONE Digital Transformation Platform's Pros and Cons? **Pros:** - Automation (1 reviews) - Automation Efficiency (1 reviews) - Automation Features (1 reviews) - Automation Focus (1 reviews) - Cloud Services (1 reviews) **Cons:** - Bug Issues (1 reviews) - Bugs (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Difficult Configuration (1 reviews) ### 15. [Kuali Build](https://www.g2.com/products/kuali-build/reviews) Kuali Build is accelerating digital transformation in higher education. In today's digital era, colleges and universities are in dire need of seamless, integrated, and user-friendly platforms. Kuali Build addresses these needs head-on. Here's how: Mobile-Friendly Forms: No more PDFs or paper forms. With Kuali Build, you can create branded online forms that not only look authentic to your institution but are also mobile-responsive. This ensures that students, staff, and faculty have a consistent experience regardless of the device they use. Advanced Workflow Automations: The tool supports sophisticated workflow automations, complete with branching logic. This ensures smooth operations, reduces administrative burdens, and enhances user experiences. Distributed Management & Citizen Developers: One of Kuali Build's standout features is its capability for distributed management. Departments across a campus can take the reins, creating their own forms and workflows. Empowering these "citizen developers" not only fosters innovation within departments but also unburdens Central IT, letting them focus on broader strategic initiatives. Integration & Data Governance: Say goodbye to data silos! The robust API ensures that Kuali Build melds effortlessly with existing systems. The direct consequence? A streamlined flow of data and reinforced data governance. Preventing "Rogue" Moves: We understand the impulse departments might have to implement their own solutions when faced with challenges. Kuali Build offers them the control they crave, ensuring they remain within the bounds of vetted, secure solutions rather than resorting to potentially insecure third-party systems. Superior Security: Since Kuali Build is the singular, vetted platform used across departments, it offers unmatched security compared to a motley of different third-party applications. Clean & User-Friendly UX: One of its greatest assets is its intuitive user experience. The platform is designed to be approachable, allowing even those without extensive tech backgrounds to craft advanced forms and workflow automations without needing perennial support from IT. For higher education IT leaders aiming for a unified, efficient, and forward-thinking digital strategy, Kuali Build is the ultimate choice. **Average Rating:** 4.9/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Kuali Build?** - **Workflow Automation:** 9.7/10 (Category avg: 9.0/10) - **Data Mapping:** 9.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Kuali Build?** - **Seller:** [Kuali](https://www.g2.com/sellers/kuali-8ea24d67-a94c-49dd-82e1-d9409e42bb05) - **Year Founded:** 2014 - **HQ Location:** Lehi, UT - **Twitter:** @Kuali (1,308 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4606528/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education - **Company Size:** 40% Enterprise, 40% Mid-Market #### What Are Kuali Build's Pros and Cons? **Pros:** - Automation (1 reviews) - Capabilities (1 reviews) - Collaboration (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) **Cons:** - Integration Issues (1 reviews) - Limited Reporting (1 reviews) - Missing Features (1 reviews) ### 16. [IBM Process Automation Manager Open Edition](https://www.g2.com/products/ibm-process-automation-manager-open-edition/reviews) Today's business environment is changing more rapidly than ever. To succeed, your business has to be agile. It must respond quickly as markets, customer needs, and regulations change. But the path to agile operations is fraught with challenges: How do you incorporate the right policy, procedure, process, and application changes in time to stay ahead of the competition and grow the business? Business process management (BPM) and business rules management (BRM) systems help business and IT users collaborate to manage business logic and quickly modify procedures and policies as needed. Red Hat® JBoss® BPM Suite is leading the way. Red Hat JBoss BPM Suite for OpenShift extends the capabilities to our Platform-as-a-Service (PaaS) solution, Red Hat OpenShift, for process services in the cloud. **Average Rating:** 4.4/5.0 **Total Reviews:** 17 **How Do G2 Users Rate IBM Process Automation Manager Open Edition?** - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 7.9/10 (Category avg: 8.7/10) - **Workflow Mapping:** 7.5/10 (Category avg: 9.0/10) - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind IBM Process Automation Manager Open Edition?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, NY - **Twitter:** @IBM (709,298 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®) - **Ownership:** SWX:IBM **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 50% Enterprise, 30% Mid-Market ### 17. [AppMaster.io](https://www.g2.com/products/appmaster-io/reviews) AppMaster.io is a no-code platform designed to help businesses create production-level applications with code generation: backend, web, and native mobile apps. With AppMaster.io, you can grow from an MVP to an enterprise solution with millions of requests per minute, while having total control over where you deploy your application, and remaining independent from the platform with source code exports. Key features: - Design relational databases in PostgreSQL-compatible format with total flexibility in a visual designer - Manage complex business logic with hundreds of functions and an intuitive drag & drop interface - Create and manage access to your API and configure your endpoints with middleware, automatically generate API documentation - Build web dashboards in minutes with auto-generated pages and prebuilt components - Design native mobile applications for iOS & Android, and publish them to Google Play & App Store - Deploy your application in clusters to the AppMaster.io cloud, AWS, Azure, Google Cloud, or a local server, and export the binaries & source code at any moment - Power up your app and connect it with your favorite tools with modules (authorization, email, SMS, Stripe, Telegram, AWS, Slack, Zoom, and dozens of others) **Average Rating:** 4.9/5.0 **Total Reviews:** 113 **How Do G2 Users Rate AppMaster.io?** - **Workflow Automation:** 9.5/10 (Category avg: 9.0/10) - **Data Mapping:** 9.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.7/10 (Category avg: 9.0/10) - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) **Who Is the Company Behind AppMaster.io?** - **Seller:** [AppMaster.io](https://www.g2.com/sellers/appmaster-io) - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **Twitter:** @appmaster_io (279 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/appmasterio/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Chief Executive Officer - **Top Industries:** Computer Software, Financial Services - **Company Size:** 80% Small-Business, 12% Mid-Market #### What Are AppMaster.io's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - No Coding (14 reviews) - Low Code (12 reviews) - No-Code Development (11 reviews) - App Development (8 reviews) **Cons:** - Cost Issues (6 reviews) - Pricing Issues (5 reviews) - Expensive (4 reviews) - User Interface (4 reviews) - Difficult Learning (3 reviews) ### 18. [FlowForma Process Automation](https://www.g2.com/products/flowforma-process-automation/reviews) FlowForma is a type of process automation solution designed to help users digitize, automate, and optimize business processes across various complexities. This enterprise-grade platform leverages AI technology to provide a no-code environment, allowing users, regardless of their technical expertise, to create and manage automated workflows efficiently. By integrating intelligent automation into everyday operations, FlowForma addresses the growing need for organizations to enhance productivity and streamline processes. The target audience for FlowForma includes business leaders, IT professionals, and organizations of all sizes seeking to improve their operational efficiency. With its user-friendly interface, FlowForma caters to both small businesses and large enterprises, making it an adaptable solution for diverse industries. Specific use cases range from automating simple tasks, such as data entry and approvals, to managing complex workflows that require intricate decision-making and collaboration among multiple stakeholders. Key features of FlowForma include its agentic AI capabilities, which allow users to design and optimize processes with the assistance of AI as an active collaborator. This functionality not only enhances the automation experience but also enables users to evolve their processes intelligently over time. The platform is built to be scalable and secure, ensuring that organizations can grow and adapt their automation strategies without compromising data integrity or system performance. FlowForma stands out in the process automation category by making automation accessible and affordable. With over 300,000 users worldwide, the platform has proven its effectiveness in delivering measurable results. Users benefit from the ability to streamline operations, reduce manual errors, and enhance overall productivity. The no-code aspect of FlowForma empowers individuals to take control of their automation needs without relying heavily on IT resources, fostering a culture of innovation and agility within organizations. In addition to its robust features, FlowForma offers a free trial, allowing potential users to experience the platform's capabilities firsthand. This trial period provides an opportunity for organizations to evaluate how FlowForma can transform their processes and drive efficiency, ultimately leading to improved business outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 96 **How Do G2 Users Rate FlowForma Process Automation?** - **Workflow Automation:** 9.3/10 (Category avg: 9.0/10) - **Data Mapping:** 8.5/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.2/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) **Who Is the Company Behind FlowForma Process Automation?** - **Seller:** [FlowForma](https://www.g2.com/sellers/flowforma) - **Company Website:** https://www.flowforma.com - **Year Founded:** 2012 - **HQ Location:** Dublin - **Twitter:** @FlowForma (495 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10197246/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction, Information Technology and Services - **Company Size:** 63% Mid-Market, 26% Small-Business #### What Are FlowForma Process Automation's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Automation (16 reviews) - Efficiency (16 reviews) - Automation Efficiency (10 reviews) - Productivity Improvement (10 reviews) **Cons:** - Learning Curve (8 reviews) - Difficult Learning (5 reviews) - Missing Features (5 reviews) - Learning Difficulty (4 reviews) - Complexity (3 reviews) ### 19. [UI Bakery](https://www.g2.com/products/ui-bakery/reviews) UI Bakery is a low-code application development platform that helps teams build internal tools, backoffice applications, and customer-facing portals using AI-assisted generation combined with visual configuration. UI Bakery belongs to the low-code and AI application builder software category. It is designed for product teams, engineers, data teams, operations, and business users who need to create custom applications on top of existing data sources without building everything from scratch. The platform focuses primarily on AI-driven app creation, where users describe what they want to build and the system generates working applications, logic, and UI, with drag-and-drop configuration available as a complementary approach. UI Bakery is commonly used to build internal dashboards, admin panels, CRUD applications, approval workflows, data management tools, and lightweight customer portals. It supports both technical and non-technical users by allowing collaboration between people who prompt and configure apps and developers who extend or fine-tune them when needed. Key capabilities and characteristics include: - AI-powered app generation that creates UI, data bindings, and logic from natural language prompts - Visual builder with drag-and-drop components for layout, forms, tables, and workflows - Integration with databases and APIs such as REST, GraphQL, PostgreSQL, MySQL, MongoDB, and third-party services - Support for authentication and authorization, including role-based access control, single sign-on, and audit logs for internal applications UI Bakery can be deployed as a cloud-hosted service or self-hosted, which makes it suitable for organizations with security, compliance, or data residency requirements. It is used across industries where software development is not the core business but custom internal tooling is required, including finance, healthcare, logistics, manufacturing, and professional services. Additional platform features include: - Environment management for development, staging, and production - Version control and collaboration for teams working on the same application - Custom JavaScript support for extending logic beyond visual configuration - Reusable templates and components to standardize internal tooling UI Bakery is typically adopted by teams that want to reduce the time and effort required to build and maintain internal applications while keeping control over data, security, and customization. It is positioned for organizations that want to combine AI-assisted development with structured low-code tooling rather than relying on fully manual coding or static app generators. **Average Rating:** 4.6/5.0 **Total Reviews:** 128 **How Do G2 Users Rate UI Bakery?** - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 9.1/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.9/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) **Who Is the Company Behind UI Bakery?** - **Seller:** [UI Bakery](https://www.g2.com/sellers/ui-bakery) - **Company Website:** https://uibakery.io/ - **Year Founded:** 2018 - **HQ Location:** Lakewood, Colorado - **Twitter:** @UiBakery (885 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/26258965/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, CTO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 76% Small-Business, 19% Mid-Market #### What Are UI Bakery's Pros and Cons? **Pros:** - Ease of Use (58 reviews) - User Interface (36 reviews) - Intuitive (29 reviews) - Easy Creation (28 reviews) - Fast Development (27 reviews) **Cons:** - Performance Issues (18 reviews) - Software Bugs (14 reviews) - Limited Features (13 reviews) - User Interface (13 reviews) - Missing Features (11 reviews) ### 20. [Flowingly](https://www.g2.com/products/flowingly/reviews) Flowingly is a no-code process and automation platform built for councils and public sector organisations in New Zealand and Australia. It helps teams capture SOPs with AI, map and automate workflows, and improve processes - faster, cheaper, and more clearly than ever before. Trusted by 40% of New Zealand councils, with 100% local support and data hosting. **Average Rating:** 4.5/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Flowingly?** - **Workflow Automation:** 9.0/10 (Category avg: 9.0/10) - **Data Mapping:** 8.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.3/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind Flowingly?** - **Seller:** [Flowingly Limited](https://www.g2.com/sellers/flowingly-limited) - **Year Founded:** 2016 - **HQ Location:** Auckland, NZ - **LinkedIn® Page:** https://www.linkedin.com/company/18046451/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration, Information Technology and Services - **Company Size:** 60% Mid-Market, 34% Small-Business #### What Are Flowingly's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Automation (7 reviews) - Customer Support (5 reviews) - Features (4 reviews) - Process Automation (4 reviews) **Cons:** - Complexity (2 reviews) - Cost Issues (1 reviews) - Data Management (1 reviews) - Document Management (1 reviews) - Expensive (1 reviews) ### 21. [AgilePoint NX](https://www.g2.com/products/agilepoint-nx/reviews) • AgilePoint is the industry’s first general-purpose, enterprise application platform with a layered low-code/no-code architecture. • AgilePoint uniquely combines low-code/no-code technology with enterprise process automation to deliver automation at scale. Why AgilePoint is both low-code and no-code? How does it work? • The AgilePoint no-code layer empowers citizen developers to create process and business applications via drag-and-drop, visual configuration of 700+ no-code activities, 65+ e-Form controls, 15+ dynamic process automation patterns, and 70+ connectors for the most popular enterprise systems and cloud services. • The AgilePoint low-code layer empowers professional developers to extend the library of no-code functions and maintain complete governance over the solutions. What types of applications can you create with AgilePoint? • Departmental and collaborative workflows • Enterprise, mission-critical, and end-to-end BPM automation applications • Hybrid digital process automation with RPA integration • Form-based, multi-channel, digital experience applications without workflow • General business applications for mobile, forms, spreadsheet, portal, apps, etc Download e-Book - https://bit.ly/3vEzlwE Why Most Low-Code/No-Code Solutions Are Not Enterprise-Ready, and learn the Top Ten Characteristics of Enterprise Low-Code/No-Code Industry-leading innovation and proven enterprise track records: • AgilePoint pioneered low-code/no-code innovation in combination with process automation starting in 2003, but not until around 2016 when analysts started advocating for low-code technology. • AgilePoint has been recognized across multiple industry analyst reports since 2008: o Gartner iBPMS Magic Quadrant Report o Gartner Low-Code Application Platform Magic Quadrant Report o Gartner High-Productivity Application PaaS Magic Quadrant Report o Forrester Digital Process Automation for Wide Deployment Wave Report o Forrester Low-Code Platform for AD& Wave Report • AgilePoint has enabled its enterprise customers to deliver low-code/no-code success since 2005. See Elbit Systems case study. • AgilePoint has more than 1000 global customers, including multiple Fortune 100s whose global operations rely on hundreds to thousands of digital processes and business applications built with AgilePoint. Why AgilePoint? The powerful combination of enterprise low-code/no-code, robust process automation, and a scalable layered architecture means that AgilePoint is purpose-built to enable both citizen and professional developers in a single platform. This has proven to transform people and processes and has enabled the world's largest enterprises to finally realize all of the benefits of low-code/no-code technology, and the organizational agility to be continuously transformative moving into the future. Request a demo and get started with AgilePoint today to leapfrog your competitions! **Average Rating:** 4.5/5.0 **Total Reviews:** 34 **How Do G2 Users Rate AgilePoint NX?** - **Workflow Automation:** 9.6/10 (Category avg: 9.0/10) - **Data Mapping:** 9.8/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.5/10 (Category avg: 9.0/10) - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) **Who Is the Company Behind AgilePoint NX?** - **Seller:** [AgilePoint](https://www.g2.com/sellers/agilepoint) - **Year Founded:** 2003 - **HQ Location:** Mountain View, CA - **Twitter:** @AgilePoint (12,871 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/140226/ (184 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 44% Enterprise, 38% Mid-Market ### 22. [BIC Platform](https://www.g2.com/products/gbtec-software-bic-platform/reviews) BIC is an AI-powered all-in-one solution for digital transformation that unites process design, automation, and enterprise architecture in a single, intuitive platform — helping organizations work smarter, faster, and more efficiently. - BIC Process Design – intuitive process modeling, documentation, & analysis - BIC Enterprise Architecture Management (EAM) – strategic alignment of business and IT - BIC Process Execution – process automation and workflow execution With BIC Process Design, organizations accelerate transformation by intelligently automating manual modeling tasks, generating process variants, and continuously improving efficiency and performance. Through BIC EAM, they visualize, analyze, and strategically steer their IT landscape, ensuring every technology investment aligns with business goals. With BIC Process Execution, they bring processes to life — automating workflows, integrating systems, and driving real-time collaboration and compliance across the business. BIC empowers organizations to manage and optimize their processes, quality, performance, and enterprise architecture within a single, integrated environment. **Average Rating:** 4.6/5.0 **Total Reviews:** 65 **How Do G2 Users Rate BIC Platform?** - **Workflow Automation:** 7.6/10 (Category avg: 9.0/10) - **Data Mapping:** 7.5/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.2/10 (Category avg: 9.0/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind BIC Platform?** - **Seller:** [GBTEC Software](https://www.g2.com/sellers/gbtec-software) - **Company Website:** https://www.gbtec.com/ - **Year Founded:** 2005 - **HQ Location:** Bochum, North Rhine-Westphalia, Germany - **Twitter:** @GBTEC (460 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2907514 (250 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Insurance, Financial Services - **Company Size:** 45% Enterprise, 38% Mid-Market #### What Are BIC Platform's Pros and Cons? **Pros:** - Ease of Use (16 reviews) - Features (7 reviews) - Process Management (7 reviews) - Workflow Management (7 reviews) - Automation (6 reviews) **Cons:** - Limited Features (6 reviews) - Missing Features (5 reviews) - Complexity (3 reviews) - Document Management (3 reviews) - Expensive (3 reviews) ### 23. [Tungsten TotalAgility](https://www.g2.com/products/tungsten-totalagility/reviews) The Industry’s Only Low‑Code, Integrated, End‑to‑End Intelligent Automation Solution Tungsten TotalAgility is a powerful all-in-one solution that combines document and process intelligence using the industry's leading capture, OCR, and process orchestration technology. Harness the Tungsten Intelligent Automation Platform, Tungsten TotalAgility, to go beyond AI-powered RPA by unlocking document intelligence, connecting disparate systems, and orchestrating human and digital workers to execute and automate workflows across your high-value business processes. • Document Intelligence: Apply cognitive capture and artificial intelligence to unstructured data to  automate and extract information and unlock data insights. • Process Orchestration: Orchestrate digital workflows in collaboration with users, systems , and data. • Connected Systems: Bring together your critical business systems— enterprise applications, legacy systems, mobile, chatbots, and more—across internal and external business processes. :: Successful Organizations Rely on TotalAgility :: Tungsten TotalAgility® streamlines building and deploying intelligent process automation so you can expand human and digital workforce capacity. Receive, execute, route, and report on workflow tasks from a single platform. Why customers choose TotalAgility? • Industry-leading document intelligence: Our intelligent document processing technology processes documents and data with the highest accuracy and speed. • Low-code automation: Powerful tools to build, deploy and accelerate enterprise automation. • End-to-end business process handling: A central intelligent automation platform to handle dynamic tasks, trigger automated rules and deploy on-demand workforce capacity. • Mobile engagement: Deliver enhanced customer experiences across any channel and any device. **Average Rating:** 4.3/5.0 **Total Reviews:** 42 **How Do G2 Users Rate Tungsten TotalAgility?** - **Workflow Automation:** 8.9/10 (Category avg: 9.0/10) - **Data Mapping:** 8.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.5/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind Tungsten TotalAgility?** - **Seller:** [Tungsten Automation](https://www.g2.com/sellers/tungsten-automation) - **Year Founded:** 1985 - **HQ Location:** Irvine, US - **Twitter:** @TungstenAI (6,447 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tungstenautomation/ (1,513 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Banking, Information Technology and Services - **Company Size:** 53% Enterprise, 31% Mid-Market ### 24. [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. **Average Rating:** 4.5/5.0 **Total Reviews:** 347 **How Do G2 Users Rate SS&C Blue Prism Intelligent Automation Platform?** - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 8.6/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.0/10 (Category avg: 9.0/10) - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) **Who Is the Company Behind SS&C Blue Prism Intelligent Automation Platform?** - **Seller:** [SS&C Blue Prism](https://www.g2.com/sellers/ss-c-blue-prism) - **Year Founded:** 2001 - **HQ Location:** Windsor, CT - **Twitter:** @SSCTechnologies (4,803 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blue-prism-limited/ (1,020 employees on LinkedIn®) - **Ownership:** NASDAQ: SSNC **Who Uses This Product?** - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 55% Enterprise, 27% Mid-Market #### What Are SS&C Blue Prism Intelligent Automation Platform's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Automation (36 reviews) - Automation Ease (21 reviews) - Efficiency (20 reviews) - Features (20 reviews) **Cons:** - Learning Curve (15 reviews) - Missing Features (14 reviews) - Complexity (12 reviews) - Expensive (11 reviews) - Integration Issues (11 reviews) ### 25. [PagerDuty Process Automation](https://www.g2.com/products/pagerduty-process-automation/reviews) Your company isn’t as efficient as it could be because your unique systems and processes don’t fit the way you work. As a result, people end up doing a lot of manual work outside, in between, and within those systems, causing poor employee and customer experiences, potential errors and unnecessary steps. That’s where Catalytic comes in. We’re a no-code cloud platform that enables business users to create smart workflows for the way your work should be, not how it has to be. This creates a leaner, more digitized business, enabling greater efficiencies and visibility within your operations, and a sharper competitive edge. Essentially, you can achieve far more with less effort, cost and risk. Stop drowning in disorganization and overcome the years-long obstacles to help you innovate. Just ask our customers, like Bosch, Dentsu Aegis Network, Edwards Elmhurst Hospital, Mayo Clinic, TalentWave, Spikeball, and UL. To learn more, visit: https://catalytic.com Catalytic successfully completes SOC 2 Type 2 and HIPAA examinations https://www.prweb.com/releases/catalytic\_successfully\_completes\_soc\_2\_and\_hipaa\_examinations/prweb17323085.htm **Average Rating:** 4.7/5.0 **Total Reviews:** 23 **How Do G2 Users Rate PagerDuty Process Automation?** - **Workflow Automation:** 9.4/10 (Category avg: 9.0/10) - **Data Mapping:** 9.4/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.9/10 (Category avg: 9.0/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind PagerDuty Process Automation?** - **Seller:** [Catalytic](https://www.g2.com/sellers/catalytic) - **Year Founded:** 2015 - **HQ Location:** Chicago, IL - **Twitter:** @catalytic (628 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10192676/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 56% Enterprise, 28% Mid-Market ## What Is Digital Process Automation (DPA) Software? [Process Automation Software](https://www.g2.com/categories/process-automation) ## What Software Categories Are Similar to Digital Process Automation (DPA) Software? - [Business Process Management Software](https://www.g2.com/categories/business-process-management) - [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) - [Workflow Management Software](https://www.g2.com/categories/workflow-management) --- ## How Do You Choose the Right Digital Process Automation (DPA) Software? ### What You Should Know About Digital Process Automation (DPA) Software ### What is Digital Process Automation (DPA) Software? Digital process automation (DPA) software is a relative newcomer in the [process automation](https://www.g2.com/categories/process-automation) space. In some regards, it is a continuation of, and improvement to, traditional [business process management software](https://www.g2.com/categories/business-process-management), as it also helps define, automate, and report on processes that are intended to help optimize businesses to deliver on company goals. A key difference is that DPA involves an aspect of intelligence, or artificial intelligence, inasmuch as it is focused on providing an end-to-end solution to improve workflows and processes. As opposed to [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), which focuses on the automation of particular tasks, DPA provides a platform that is used to transform an entire business, providing an end-to-end approach to automation. These tools include the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. While these types of automation technologies are often perceived as fundamentally back-office solutions, successful companies are leveraging it for managing all aspects of workflow automation, including customer service, recruitment, leave management, and much more. Key Benefits of DPA Software - Increase productivity, to allow workers to focus on higher-level, human-centric tasks - Boost efficiency by giving humans the automation tools they need to succeed - Improve accuracy through tried-and-tested automation that removes the possibility of human error ### Why Use Digital Process Automation (DPA) Software? Businesses often cite automation being too difficult and complicated to implement as a key concern. Therefore, many tremble in fear and do not even begin on their journey toward automation. However, the landscape provides easy-to-use, drag-and-drop friendly tools such as DPA software, which will quickly help business users get up and running with little to no IT support needed. By leveraging powerful and easy-to-use workflow automation software, one can look at business processes with a bird’s-eye view and streamline the processes that make up the core of a business. Instead of working on automating individual tasks, smart businesses are looking at revamping and transforming processes to change the way they are running their business as a whole. **Revamp business processes —** Organizations can get set in their ways, becoming entrenched in how they do things. With DPA, they can intelligently think about and execute their processes in an automated fashion. **Give power to the citizen developer —** DPA software allows the citizen developer the ability to iterate and create new business applications with an easy-to-use low-code or no-code interface. **Reduce costs —** With this software, businesses can streamline their processes and increase efficiency, thus delivering desired outcomes with speed and precision. This increase in efficiency will often result in the reduction of costs, whether that be labor costs or software expenditure. ### Who Uses Digital Process Automation (DPA) Software? As a software category which is aimed at improving a company’s workflow as a whole, it cuts across organizations and impacts the jobs of a large swath of business professionals, with benefits both internal as well external to the business. **Human resources —** HR, or employee success, can use the technology to do everything from employee onboarding to facilitating document retrieval. **Customer service —** Customer service agents or representatives can benefit from DPA with its capabilities to provide automated responses to customer queries. **Finance and procurement —** Finance and procurement teams can improve their processes with automated invoicing, smarter procurement, payroll, and more. **Sales and marketing —** Sales and marketing teams can build dynamic flows to help them with everything from pricing to personalized advertising, and everything in between. ### Kinds of Digital Process Automation (DPA) Software DPA software is easy to use by definition. However, the solutions can differ in terms of the extent to which coding is necessary, or even possible, to use or improve the product. **Low-code digital process automation (DPA) —** Allow business users to automate workflows quickly with minimal coding, reducing the need for extensive coding experience. **No-code digital process automation (DPA) —** Provide drag-and-drop tools that enable businesses to develop software quickly without coding. ### Digital Process Automation (DPA) Software Features DPA software not only allows citizen developers with minimal to no coding experience to streamline business processes. It also gives the user, or the company as a whole, visibility into the automation at work. **Dashboards and Analytics—** Gives the organization the data visualization and analytical capabilities they need to be able to better understand the effectiveness of the solution. Users can also drill down into the effectiveness of particular processes within a broader workflow. **Drag-and-drop interface —** Empowers users to build simple or complex workflows with a simple user-friendly interface **Collaboration —** Allows individuals or teams to work together to create workflows. [**Workflows**](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-automation) **—** Users can build simple or complex workflows, depending on their desired outcome as well as their skill level. Those looking to build more advanced workflows can typically use coding. Other features of digital process automation software: [Workflow Mapping](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-mapping), [Document Management](https://www.g2.com/categories/digital-process-automation-dpa/f/document-management), [Logic & Conditions](https://www.g2.com/categories/digital-process-automation-dpa/f/logic-and-conditions), [Mobile Friendly Forms](https://www.g2.com/categories/digital-process-automation-dpa/f/mobile-friendly-forms), [Robotic Process Automation](https://www.g2.com/categories/digital-process-automation-dpa/f/robotic-process-automation). ### Trends Related to Digital Process Automation (DPA) Software DPA software is the next step in the journey toward automation and digital transformation. For decades, companies have realized that business success frequently involves some aspect of digital transformation; businesses adopt technology and adapt their business processes to leverage digital tools and all they have to offer. In that spirit, businesses are turning to automation, increasingly AI-powered or smart automation, to boost or accelerate their digital transformation. **Smart automation —** Companies have been turning toward automation for decades (perhaps centuries if one includes inventions like sewing and knitting machines). However, the 21st century has ushered in an era of intelligent automation in which artificial intelligence and other advanced technologies are making automation smarter by automatically optimizing workflows, suggesting improvements to processes, and more. **Processes to workflows —** Businesses can easily get siloed, with particular departments getting hyper-focused on their particular processes and tasks. This has been a historical problem and remains a perennial one. However, there is a shift toward bringing businesses back together as a unified whole, and making sure there is a coherent workflow in place which joins the previously disparate parts of the whole. DPA and similar technologies are at the forefront of this trend and are helping to make this a reality. ### Potential Issues with Digital Process Automation (DPA) Software **Job displacement —** With any automation tool, there is a risk and concern of the automation leading to job loss. Businesses must be aware of this challenge and have a duty to properly communicate the impact on employees. **Integration —** Although by its very nature DPA integrates with a business’ existing systems, not all DPA software solutions can integrate with every other business software on the market, especially legacy ones. **Internal buy-in struggles —** As with many forms of technological innovation, it can sometimes be a challenge to convince colleagues that it is necessary to implement a particular solution and that there must be a change to processes as they stand. ### Software and Services Related to Digital Process Automation (DPA) Software DPA stands at the intersection between [process automation software](https://www.g2.com/categories/process-automation) and [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad), as it provides a no-code or low-code platform that facilitates process automation. **Automation —** On the automation front, DPA shares many features with [business process management (BPM)](https://www.g2.com/categories/business-process-management)software and [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), inasmuch as they all allow businesses to reach organizational goals by automating business processes. A business in the early stages of automation might look toward [process mining software](https://www.g2.com/categories/process-mining) to better understand their current processes. **Rapid application development (RAD) software —** Businesses looking for broader-purpose tools which allow citizen developers to rapidly build applications should look at RAD software. These tools provide base-level code, scripts, and integrations so companies can prototype, build, or scale applications without developing complex infrastructures. Both developers and non-developers can use these tools to practice rapid application development with customized workflows and functionality.