# Customer Support Services Reviews **Vendor:** Plaxonic Technologies **Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service) **Average Rating:** 4.6/5.0 **Total Reviews:** 6 ## About Customer Support Services Plaxonic offers call center services to companies operating in all industries. ## Customer Support Services Reviews ### 1. Best Customer Support Services ever ! **Rating:** 4.0/5.0 stars **Reviewed by:** Kavinkiran K. | Senior Business Development Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Customer Support Services?** their support is one of the best support they have given **What do you dislike about Customer Support Services?** Pricing is one of the factors to be of concern **What problems is Customer Support Services solving and how is that benefiting you?** The Customer Support Services solves my clients queries. using this app I can them very seamlessly. ### 2. AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** sheila m. | RECOVERY SPEACIALIST, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Customer Support Services?** very easy to understand and hands on would highly recommend **What do you dislike about Customer Support Services?** so far so good no problems customer service is great. **What problems is Customer Support Services solving and how is that benefiting you?** HOW TO MAKE SURE WE HANLDES CALL RIGHT ### 3. 10+ years working Customer Support Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Customer Support Services?** Interaction with customers. Love being able to help customers with their needs on a daily basis. **What do you dislike about Customer Support Services?** Sometimes can be stressful. Its not always easy to please everyone you interact with. **What problems is Customer Support Services solving and how is that benefiting you?** technical problem solving, product feedback. Expanding my knowledge. ### 4. Customer Support Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2021 **What do you like best about Customer Support Services?** What I like best is that I can easily cordinate with any individual in case of any query. **What do you dislike about Customer Support Services?** Sometimes I found language barrier between me and customer support individual. **Recommendations to others considering Customer Support Services:** Highly recommended beacusr of best service. **What problems is Customer Support Services solving and how is that benefiting you?** I can easily solve clients problem by customer support services. ### 5. Customer Support Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Customer Support Services?** Good Customer Services skils is helpful when assisting clients. **What do you dislike about Customer Support Services?** Customer Service can be a hectic position if you are not knowledgeable about your organization and the software being used. **Recommendations to others considering Customer Support Services:** Good for the use of organizing client files. **What problems is Customer Support Services solving and how is that benefiting you?** Problems solved is giving clients correct information. Benefits of it is that a client's problem can be solved at first point of contact. ### 6. When in doubt reach out to Customer Support Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2018 **What do you like best about Customer Support Services?** What I like best about customer support services is that I can speak or email an individual any issues or questions that I may have with a product and/or services. Furthermore, I feel more comfortable ordering items via phone through Customer Support Services than I do online. **What do you dislike about Customer Support Services?** What I dislike is that sometimes there is a language barrier between the customer services representative and myself. Also, there are occasions when you deal with customer service support and the representative is having a "bad day". **Recommendations to others considering Customer Support Services:** No recommendations other than to be patience and professional when dealing with Customer Support Services representative who has a heavy accent and/or unable to understand. Always follow-up if you do not get the appropriate or timely response to any issue you have to deal with using Customer Support Services. **What problems is Customer Support Services solving and how is that benefiting you?** The benefit and business problem I solve is that I can call and order items that I need for the business by phone with Customer Support Services and not worry about the business credit card information getting stolen. ## Customer Support Services Discussions - [What software does customer service use?](https://www.g2.com/discussions/what-software-does-customer-service-use) - [What does customer service software do?](https://www.g2.com/discussions/what-does-customer-service-software-do) - [What are the key features of customer support?](https://www.g2.com/discussions/what-are-the-key-features-of-customer-support) - [View Customer Support Services pricing details and edition comparison](https://www.g2.com/products/customer-support-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+21%3A11%3A52+-0500&secure%5Bsession_id%5D=af93bbb3-eceb-4bf2-9bb7-18059421dcc1&secure%5Btoken%5D=f6b00440ffc2edb789d68afd4bf52bab5eda9d66a2e8b7b2a8401b1e5c8bcbcf&format=llm_user) ## Top Customer Support Services Alternatives - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (326 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (84 reviews) - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.6/5.0 (32 reviews)