SuccessCOACHING Pricing Overview

Customer Success Foundations

$595.00

1 User Per Year

he methodology that teaches you how to be a Value Realization expert—systematically delivering, proving, and expanding customer value.

Customer Success Complete

$1,195.00

1 User Per Year

Pairing the foundational practices of Value Realization with the capability to leverage outcome-driven growth to deliver value-driven expansion revenue.

Identifying & Communicating Value

$99.00

1 User Per Year

Gain the knowledge needed to define, communicate and sell the value.

USF Executive Certificate Programs

$1,695.00

1 User With One-Time Purchase

The 12-Week Executive Certificate in Customer Success programs are our Certified Customer Success Manager programs taught out of the University of San Francisco's School of Business.

Value-Based Selling Program

$795.00

1 User Per Year

Ground every customer interaction in business outcomes the customer cares about rather than features, pitches, or internal quotas.

Customer Success is (and always will be) about the people and their knowledge, skills and abilities. With that in mind, we've created the most comprehensive Customer Success Training and Enablement program. Designed from the ground-up to develop the exact skills that Customer Success Managers need thrive and drive measurable business results in the ever-changing world of Customer Success.

SuccessCOACHING has 5 pricing editions, from $99 to $1,695. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for SuccessCOACHING is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SuccessCOACHING must be conducted with the seller.

All subscription-based training offerings require an annual commitment.

Pricing information was last updated on February 25, 2026

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SuccessCOACHING Pricing Reviews

(2)

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

8/15/2025

"Clear, Practical, and Confidence-Building Training"

5/5

What do you like best about SuccessCOACHING?

I really like the SuccessPlan Canvas. It’s a simple yet powerful tool. Having a visual, easy-to-follow plan makes it much easier to track progress and ensure we’re delivering real value. Review collected by and hosted on G2.com.

What do you dislike about SuccessCOACHING?

The course is highly valuable, but I wish there were more interactive elements. Review collected by and hosted on G2.com.

Recommendations to others considering SuccessCOACHING:

If you’re looking to build a strong foundation in customer success, SuccessCOACHING is an excellent choice. The Level 1 course is clear, practical, and packed with actionable insights you can use right away. Be prepared to take notes and apply the frameworks as you go. Doing so will help you get the most out of the course. Review collected by and hosted on G2.com.

What problems is SuccessCOACHING solving and how is that benefiting you?

SuccessCOACHING’s CSM Level 1 course gave me a structured, practical framework for customer success that I could immediately apply in my role. It broke down complex concepts into manageable steps, helped me understand best practices, and provided real-world examples that made the learning relevant. The course has improved my confidence in engaging with customers, measuring success, and driving adoption, which ultimately benefits both my clients and my company. Review collected by and hosted on G2.com.

Response from Andrew Marks of SuccessCOACHING

edit

Thanks for the feedback. In our new second edition content, which we'll be rolling out here publicly shortly, we've added a lot more interactive elements, including more exercises, case studies, and personal challenges.

Nicholas B.

Enterprise (> 1000 emp.)

2/20/2025

"SuccessCOACHING is a decent foundation for Customer Success professionals"

3.5/5

What do you like best about SuccessCOACHING?

I liked that the overall course was spread into hour-long lessons. I liked that each lesson had an agenda, and that each lesson had workbooks and overviews that we could download and takeaway. Review collected by and hosted on G2.com.

What do you dislike about SuccessCOACHING?

SuccessCOACHING's modules are not very exciting. Some of the lessons are a little outdated, and better suited for an in-person office environment which isn't as typical now in a post-COVID world. Similarly, the content itself is basically a narrated slide deck, which is not the most engaging. Review collected by and hosted on G2.com.

Recommendations to others considering SuccessCOACHING:

I'd recommend supplementing the SuccessCOACHING lessons with team discussions. Sometimes I got more value from the conversations after the lesson, because the lesson was a good conversation-starter to something more relevant and timely to my business specifically. Review collected by and hosted on G2.com.

What problems is SuccessCOACHING solving and how is that benefiting you?

We used SuccessCOACHING's online trainings to upskill our younger customer success team. My team, me included, have served our clients for years but without any formal model to operate under. The modules from SuccessCOACHING helped us reinforce or formalize certains things we were already doing, while also introducing new concepts that help us have better discipline as a business. We're hoping that this added discipline leads to more renewals and higher customer satisfaction. Review collected by and hosted on G2.com.