Best Conversation Intelligence Software - Page 11
Conversation intelligence (CI) software records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights. CI software can be used by businesses to take notes on key conversations with potential buyers, identify risky or noncompliant topics of conversation, coach new sales representatives on best practices, and any other use cases that can be used from the analysis and transcription of sales calls.
Sales coaching software is a related software that generally offers conversation intelligence capabilities but focuses less on analyzing the transcription and text of a call and more on the language, cadence, and technique of the sales representative. Additionally, sales coaching software provides separate features for sales representatives to easily view and organize sales deals that are in the pipeline.
To qualify for inclusion in the Conversation Intelligence (CI) category, a product must:
Featured Conversation Intelligence Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Empower is the conversational AI solution dedicated to empowering businesses to refine their sales pitch and enhance the experience for their customers. It allows you to effortlessly explore and lever
- 100% Mid-Market
864 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Exotel Conversational AI Platform offers a suite of AI communication tools, designed to augment customer interactions across multiple digital touchpoints. This suite encompasses an AI Chatbot, a GenAI
- 100% Mid-Market
2,934 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more
- 50% Small-Business
- 43% Mid-Market
104 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Flockjay is the leading enablement platform that empowers teams to streamline their learning, content, and coaching processes. Designed to foster collaboration and growth, Flockjay provides tools for
- 67% Mid-Market
- 33% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology t
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Gridspace makes conversational care readily available by providing superior machine talent to patients, customers, and businesses.
- 100% Small-Business
- 100% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Uncover Which Ads & Keywords Make Your Phone Ring Call Tracking + Conversation AI For Businesses, Marketers & Agencies. In today's economic climate, every dollar counts. That's why we've
- Marketing and Advertising
- 53% Small-Business
- 33% Mid-Market
734 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Mosaicx leverages conversational AI and ML to streamline service for internal and external customers. Intelligent Virtual Agents (IVA) understand natural language and automate more tasks using industr
- 100% Enterprise
1,773 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Netcore Unbxd is an AI-powered product discovery platform consistently recognized as a leader by independent analysts. Named a Leader in Gartner’s 2025 Magic Quadrant™ for Commerce Search and Product
- Retail
- Apparel & Fashion
- 57% Mid-Market
- 25% Small-Business
811 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Nova Echo is the #1 platform for building, managing, deploying, scaling, and monitoring conversational voice AI employees. AI Receptionists: Nova Echo provides fully automated AI receptionists t
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time s
- 50% Enterprise
- 50% Mid-Market
1,951 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Ringly.io is an AI phone agent that automates customer support for e-commerce stores. With the power of AI, Ringly.io handles all of your phone calls, making sure no call goes unanswered. Settin
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Build AI Voice Agents For Every Use Case. Conversational AI made simple. No code required. Collect leads, automate customer support, and enable natural interactions with our AI voice bots.
- 100% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Alivo is a software company dedicated to helping home service and improvement businesses grow using AI. We streamline sales processes with custom-trained automation tools designed to save time and boo
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Analytics 365 Call Recording with Conversation Analytics leverages advanced cloud based call recording and artificial intelligence to analyze every conversation in real time. With built-in sentiment
