This product hasn't been reviewed yet! Be the first to share your experience.
Leave a Review

Score AI Reviews & Product Details

Profile Status

This profile is currently managed by Score AI but has limited features.

Are you part of the Score AI team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Score AI Media

Score AI Demo - Daily AI Summaries
No more waiting for a feedback session to improve performance
Score AI Demo - Custom built AI forms
Customize AI scorecards as per your business requirements in minutes
Score AI Demo - Business Analytics
Skip scanning through data and jump to what matters most
Score AI Demo - Voice of Customer Analytics
Know what your customers talk and feel with auto-categorized topics & issues
Score AI Demo - Knowledge Base
Train the AI on your knowledge base and LMS so that it audits just like a human!
Score AI Demo - Integrations
Fit any part of your tech stack into Score AI with our popular integrations
Product Avatar Image

Have you used Score AI before?

Answer a few questions to help the Score AI community

Score AI Reviews (0)

G2 reviews are authentic and verified.

There are not enough reviews of Score AI for G2 to provide buying insight. Below are some alternatives with more reviews:

1
JustCall Logo
JustCall
4.3
(2,376)
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
2
Balto Logo
Balto
4.8
(575)
Balto connects contact center agents with AI to enable better conversations that deliver results.
3
Genesys Cloud CX Logo
Genesys Cloud CX
4.4
(1,526)
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
4
Invoca Logo
Invoca
4.5
(963)
Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies
5
Sprinklr Service Logo
Sprinklr Service
4.3
(725)
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
6
Five9 Intelligent Cloud Contact Center Platform Logo
Five9 Intelligent Cloud Contact Center Platform
4.1
(598)
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
7
Convin.ai Logo
Convin.ai
4.7
(548)
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.
8
evaluagent Logo
evaluagent
4.5
(425)
The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.
9
HubSpot Sales Hub Logo
HubSpot Sales Hub
4.4
(13,567)
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
10
Talkdesk Logo
Talkdesk
4.4
(2,502)
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Show More

No Discussions for This Product Yet

Be the first to ask a question and get answers from real users and experts.

Start a discussion
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.