Top Free Business Instant Messaging Software

How Many Business Instant Messaging Software Products Does G2 Track?

Total Products under this Category: 146

Category Stats (Aug 2026)

  • Average Rating: 4.45/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: HubEngage (+0.26%) - Among all products in this category, HubEngage recorded the largest rating increase compared to last month

Last updated: August 21, 2026

How Does G2 Rank Business Instant Messaging Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 215,900+ Authentic Reviews
  • 146+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Business Instant Messaging Software

G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence

Highlighted products: Microsoft Teams, Slack, Google Workspace, Zoom Workplace, Microsoft 365, Webex Suite, ClickUp, and Connecteam.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=slack&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&focus%5B%5D=clickup&focus%5B%5D=connecteam)

Sponsored

Hive

Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence.

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Microsoft Teams

Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce.

Average Rating: 4.4/5.0

Total Reviews: 17,669

How Do G2 Users Rate Microsoft Teams?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Web Application: 8.8/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.7/10 (Category avg: 8.4/10)
  • File Sharing: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Microsoft Teams?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    231,632 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Software Engineer, Project Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 39% Large, 38% Medium

What Do G2 Reviewers Say About Microsoft Teams?

AI-generated summary from verified user reviews

Pros
  • Users find team collaboration seamless with Microsoft Teams, integrating meetings, chats, and file sharing efficiently.
  • Users find Microsoft Teams very easy to use, enhancing daily communication and collaboration across different platforms effortlessly.
  • Users find Microsoft Teams to be a superb tool for communication, enhancing collaboration through integrated features and organization.
  • Users value the easy file sharing in Microsoft Teams, enhancing collaboration and streamlining communication across teams.
  • Users value the easy communication features of Microsoft Teams, enhancing collaboration and availability awareness among team members.
Cons
  • Users often experience slow loading with Microsoft Teams, especially when using multiple applications or during video meetings.
  • Users experience performance issues with Teams, including high resource consumption and difficulties in low-bandwidth situations.
  • Users report the user interface can be overwhelming and slow, complicating their navigation and experience during usage.
  • Users often face connectivity issues with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience.
  • Users experience performance delays with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections.

What Are Recent G2 Reviews of Microsoft Teams?

What Are G2 Users Discussing About Microsoft Teams?

Slack

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

Average Rating: 4.5/5.0

Total Reviews: 37,540

How Do G2 Users Rate Slack?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Web Application: 9.2/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 9.0/10 (Category avg: 8.4/10)
  • File Sharing: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Slack?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83,223 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Project Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 41% Small, 41% Medium

What Do G2 Reviewers Say About Slack?

AI-generated summary from verified user reviews

Pros
  • Users find Slack to be extremely easy to use, facilitating seamless collaboration and integration across teams.
  • Users love the effective team collaboration in Slack, finding huddles and organized channels enhance communication and task management.
  • Users love Slack for its efficient communication, enabling quick responses and seamless team collaboration across time zones.
  • Users love the seamless integrations of Slack, enhancing collaboration and automating tasks effortlessly across the platform.
  • Users appreciate the ease of coordination and integrations in Slack, enhancing team communication and productivity.
Cons
  • Users often face notification issues in Slack, causing missed messages and overwhelming alerts from multiple channels.
  • Users find the missing features in Slack lead to confusion and difficulty in organizing channels efficiently.
  • Users are frustrated by Slack's limited message history and lack of intuitive organization for shared assets.
  • Users find the overwhelming experience of constant alerts and message volume to be stressful and distracting.
  • Users find the overwhelming number of channels and limited message history challenging for project tracking and communication.

What Are Recent G2 Reviews of Slack?

What Are G2 Users Discussing About Slack?

Google Workspace

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

Average Rating: 4.6/5.0

Total Reviews: 45,674

How Do G2 Users Rate Google Workspace?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Web Application: 9.1/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.7/10 (Category avg: 8.4/10)
  • File Sharing: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Google Workspace?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • Twitter: @google
    31,899,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    341,888 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG

Who Uses This Product?

  • Who Uses This: Student, Teacher
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 46% Small, 35% Medium

What Do G2 Reviewers Say About Google Workspace?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Google Workspace, facilitating smooth and efficient workflow management.
  • Users love the seamless team collaboration in Google Workspace, enhancing communication and boosting productivity effortlessly.
  • Users love the seamless integrations in Google Workspace, enhancing efficiency with easy access to tools and scheduling.
  • Users praise the ease of use and integration in Google Workspace, enhancing productivity and collaboration seamlessly.
  • Users enjoy the intuitive design of Google Workspace, facilitating productivity and smooth integration of essential tools.
Cons
  • Users face missing features in Google Workspace, such as limited offline capabilities and restrictions on accessing certain functionalities.
  • Users find the limited features of Google Workspace unnecessary for smaller teams, lacking essential tools for their needs.
  • Users find Google Workspace lacking features compared to other platforms, impacting effective campaign management and data handling.
  • Users find the lack of advanced features in Google Workspace limits their productivity and customization options.
  • Users find limited customization options in Google Workspace, particularly for calendars and forms, restricting flexibility and creativity.

What Are Recent G2 Reviews of Google Workspace?

What Are G2 Users Discussing About Google Workspace?

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work.

Average Rating: 4.5/5.0

Total Reviews: 53,580

How Do G2 Users Rate Zoom Workplace?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Web Application: 8.9/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.5/10 (Category avg: 8.4/10)
  • File Sharing: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Zoom Workplace?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13,494 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Small, 31% Medium

What Do G2 Reviewers Say About Zoom Workplace?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Zoom Workplace, enjoying seamless access to features with just a click.
  • Users appreciate the ease of collaboration in Zoom Workplace, especially with breakout rooms and seamless screen sharing.
  • Users value the reliability of Zoom Workplace, ensuring seamless connectivity and stability even during adverse conditions.
  • Users find the ease of use for meetings in Zoom Workplace invaluable for seamless collaboration and productivity.
  • Users enjoy the easy-to-use video conferencing features of Zoom, facilitating smooth communication and collaboration in hybrid work settings.
Cons
  • Users note the limited features of Zoom Workplace, expressing a need for improved built-in collaboration tools.
  • Users experience Zoom issues like fatigue, connectivity problems, and confusing configurations that hinder their overall meeting effectiveness.
  • Users experience Zoom fatigue, notification overload, and connectivity issues, making long meetings feel overwhelming and impersonal.
  • Users find missing features in Zoom Workplace, like improved sharing links and chat access post-calls, frustrating.
  • Users often face connection issues with Zoom Workplace, leading to a frustrating and less seamless experience.

What Are Recent G2 Reviews of Zoom Workplace?

What Are G2 Users Discussing About Zoom Workplace?

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Average Rating: 4.6/5.0

Total Reviews: 5,547

How Do G2 Users Rate Microsoft 365?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Web Application: 9.2/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.9/10 (Category avg: 8.4/10)
  • File Sharing: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind Microsoft 365?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    231,632 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Microsoft 365?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use in Microsoft 365, enjoying straightforward implementation and seamless navigation.
  • Users appreciate the seamless team collaboration in Microsoft 365, enhancing efficiency and communication across various applications.
  • Users value the easy integration with Microsoft apps, enhancing data access and collaboration across devices.
  • Users value the easy integration of Microsoft 365 with other tools, enhancing collaboration and accessibility across devices.
  • Users love the seamless integration of Microsoft 365 with other apps, enhancing accessibility and collaboration.
Cons
  • Users find Microsoft 365 too expensive for small teams, encountering frustrating limitations and issues with updates.
  • Users find the missing features frustrating, as essential tools are locked behind higher-priced plans and updates disrupt functionality.
  • Users find the learning curve daunting with Microsoft 365, often feeling overwhelmed by its complexity and features.
  • Users often face technical issues with Microsoft 365, including slow performance and frustrating app updates and configurations.
  • Users find Microsoft 365 lacking essential features, especially with frequent updates that disrupt established workflows and settings.

What Are Recent G2 Reviews of Microsoft 365?

What Are G2 Users Discussing About Microsoft 365?

Webex Suite

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.

Average Rating: 4.2/5.0

Total Reviews: 17,669

How Do G2 Users Rate Webex Suite?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Web Application: 8.8/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.7/10 (Category avg: 8.4/10)
  • File Sharing: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Webex Suite?

  • Seller: Cisco
  • Company Website:
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,545 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 50% Large, 31% Medium

What Do G2 Reviewers Say About Webex Suite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Webex Suite for its all-in-one solution for communication and collaboration.
  • Users value the high-quality video and audio of Webex Suite, enabling effective and seamless collaboration across locations.
  • Users appreciate the reliable connections provided by Webex Suite, enhancing their collaboration experience seamlessly.
  • Users value the all-in-one collaboration capabilities of Webex Suite, enhancing productivity with excellent video and audio quality.
  • Users commend the excellent video quality of Webex Suite, enhancing their meeting and collaboration experiences.
Cons
  • Users often experience slow loading issues with Webex Suite, causing frustration during calls and overall usage.
  • Users find Webex Suite not user-friendly, citing a cluttered interface and confusion with settings as major drawbacks.
  • Users report performance issues with Webex Suite, describing lag, freezes, and a cluttered interface that complicates usability.
  • Users find the lack of intuitiveness in Webex Suite's interface challenging, especially for new users navigating features.
  • Users find the user interface cluttered and less intuitive, impacting the overall experience and learning curve.

What Are Recent G2 Reviews of Webex Suite?

What Are G2 Users Discussing About Webex Suite?

ClickUp

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Average Rating: 4.6/5.0

Total Reviews: 13,158

How Do G2 Users Rate ClickUp?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Web Application: 9.2/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.8/10 (Category avg: 8.4/10)
  • File Sharing: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind ClickUp?

  • Seller: ClickUp
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Diego, California
  • Twitter: @clickup
    69,539 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,526 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Project Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 77% Small, 19% Medium

What Do G2 Reviewers Say About ClickUp?

AI-generated summary from verified user reviews

Pros
  • Users find ClickUp to be incredibly easy and simple to use, streamlining tasks and enhancing productivity effortlessly.
  • Users value the flexibility in task management, enabling customized workflows for personal, team, and project tasks.
  • Users appreciate the abundance of features in ClickUp, making task management seamless and efficient.
  • Users appreciate ClickUp for its streamlined management tasks, enabling better organization and efficiency in project handling.
  • Users appreciate ClickUp for its streamlined organization, making team management and project tracking efficient and effortless.
Cons
  • Users find the missing features in ClickUp frustrating, particularly the lack of basic tools like subfolders.
  • Users experience a learning curve with ClickUp, finding the plethora of features daunting at first.
  • Users note limited features in ClickUp, with missing basic options and a complex setup process hindering ease of use.
  • Users find ClickUp not intuitive, feeling overwhelmed by its many features and struggling with initial setup and performance.
  • Users experience slow loading times in ClickUp, which affects their productivity when managing multiple tasks and fields.

What Are Recent G2 Reviews of ClickUp?

What Are G2 Users Discussing About ClickUp?

Connecteam

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).

Average Rating: 4.6/5.0

Total Reviews: 3,491

How Do G2 Users Rate Connecteam?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Web Application: 9.0/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.0/10 (Category avg: 8.4/10)
  • File Sharing: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Connecteam?

  • Seller: Connecteam
  • Year Founded: 2015
  • HQ Location: New York, NY
  • Twitter: @ConnecteamApp
    1,235 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    530 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Construction, Retail
  • Company Size: 83% Small, 14% Medium

What Do G2 Reviewers Say About Connecteam?

AI-generated summary from verified user reviews

Pros
  • Users find Connecteam's ease of use remarkable, noting its intuitive design and straightforward setup for all staff members.
  • Users value the ease of use and comprehensive features of Connecteam, enhancing communication and efficiency within teams.
  • Users love the customizable scheduling feature of Connecteam, enhancing organization and accountability among staff greatly.
  • Users value the effortless team collaboration in Connecteam, enhancing scheduling, communication, and overall team rapport.
  • Users find Connecteam to be user-friendly, enabling easy navigation and effective communication among staff members.
Cons
  • Users find missing features in Connecteam, such as limited templates and underwhelming admin organization, frustrating.
  • Users find the limited features of Connecteam to be frustrating and wish for more customization options.
  • Users face scheduling issues with Connecteam, citing limitations in view options and difficulties in managing time effectively.
  • Users report needing improvements for clearer notifications and easier access to admin features in Connecteam.
  • Users find the interface not user-friendly, resulting in confusion and difficulty with corrections and navigation.

What Are Recent G2 Reviews of Connecteam?

What Are G2 Users Discussing About Connecteam?

RingCentral Video

Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity. Glip helps teams to connect in real-time, unifying chat, tasks, video calling, file sharing, and event scheduling. Glip simplifies teamwork with secure instant messaging designed for teams to communicate and get work done at the same time. With Glip, work can be organized around conversations because the two are aligned. Users will always know what their team is doing and what needs to be done next. Glip enables the free flow of communication in teams. With text and and video chat at Glip's core, conversation barriers between team members are removed, enabling productivity and a smoother workflow. Ideas can be debated and problems solved through swift communication with Glip, which can be used like a Knowledge Base. Email and third party integrations mean that Glip - which requires no technical knowledge - can be implemented by teams already using different applications.

Average Rating: 4.2/5.0

Total Reviews: 495

How Do G2 Users Rate RingCentral Video?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Web Application: 8.7/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.3/10 (Category avg: 8.4/10)
  • File Sharing: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind RingCentral Video?

  • Seller: RingCentral
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,726 employees on LinkedIn®
  • Ownership: NYSE:RNG

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 42% Small

What Do G2 Reviewers Say About RingCentral Video?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RingCentral Video, making connections and setups straightforward and efficient.
  • Users enjoy the great video quality of RingCentral Video, enhancing their conferencing experience significantly.
  • Users appreciate the easy screen sharing feature of RingCentral Video, enabling seamless collaboration and connectivity.
  • Users praise the accessible connectivity of RingCentral Video, making it easy for everyone to join meetings effortlessly.
  • Users commend the easy setup of RingCentral Video, enabling quick connectivity and smooth transitions for meetings.
Cons
  • Users experience connectivity issues with RingCentral Video, including delays and audio sync problems during meetings.
  • Users report slow loading times, particularly when joining large meetings, negatively impacting their overall experience.
  • Users find RingCentral Video to be expensive compared to competitors, particularly impacting smaller businesses' budgets.
  • Users find the learning curve to be challenging, requiring extra time to adjust to RingCentral Video's interface.
  • Users find missing features in RingCentral Video, particularly for interactivity and engaging tools during meetings.

What Are Recent G2 Reviews of RingCentral Video?

What Are G2 Users Discussing About RingCentral Video?

Missive

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email—eliminating chaos and ensuring everyone is aligned. Our powerful tool simplifies collaboration and boosts productivity, breaking down silos between your business's internal and external communications. We help your team work together effortlessly. Used by over 4500 businesses, including accounting firms, logistics companies, travel agencies, and start up tech companies. -- Key features • Teams Inbox: Centralize all your communication channels into shared inboxes for efficient management across your different teams. • Internal Team Chat: Facilitate real-time collaboration and discussions within your team, directly alongside your external communications. • Automated Workflows: Create customizable rules to automate repetitive tasks and use AI to get even more efficiency. Popular use cases include auto-categorization of emails, auto-follow-up emails, automatic forwarding of receipts, and out-of-office auto-responses. • Canned responses: Save time with pre-written replies to customer inquiries, sales pitches, or to include that PDF you always need to attach when signing up a new client • Integrations: Enhance your workflow with integrations to popular tools like OpenAI, ClickUp, Asana, GitHub, HubSpot, Zapier, and many more.

Average Rating: 4.7/5.0

Total Reviews: 850

How Do G2 Users Rate Missive?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.8/10)
  • Web Application: 9.1/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.3/10 (Category avg: 8.4/10)
  • File Sharing: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Missive?

  • Seller: Missive
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Quebec, QC
  • Twitter: @missiveapp
    2,667 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Accounting, Marketing and Advertising
  • Company Size: 87% Small, 12% Medium

What Do G2 Reviewers Say About Missive?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless team collaboration in Missive, enhancing productivity through integrated chat and task assignment.
  • Users appreciate the team collaboration features of Missive, which streamline workflow and enhance productivity significantly.
  • Users find Missive's intuitive interface and seamless collaboration features make email management effortless and efficient.
  • Users appreciate the collaborative features of Missive that enhance team productivity and streamline email management.
  • Users highlight the communication ease with Missive, praising its collaborative email drafting and seamless integration features.
Cons
  • Users note the missing features in Missive, such as offline support and an improved search and labeling system.
  • Users find the learning curve challenging initially, requiring time to become familiar with advanced features and setups.
  • Users find the search functionality lacking, especially for specific and older messages, despite some improvements over time.
  • Users find the search difficulty frustrating, particularly with older messages, though improvements are underway.
  • Users find the steep learning curve of Missive challenging initially, making setup and feature integration feel daunting.

What Are Recent G2 Reviews of Missive?

What Are G2 Users Discussing About Missive?

Lark

Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value.

Average Rating: 4.6/5.0

Total Reviews: 175

How Do G2 Users Rate Lark?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Web Application: 8.9/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.4/10 (Category avg: 8.4/10)
  • File Sharing: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Lark?

  • Seller: Lark Technologies
  • Year Founded: 2003
  • HQ Location: Singapore, Singapore
  • Twitter: @lark
    471 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    210 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 49% Small, 31% Medium

What Do G2 Reviewers Say About Lark?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Lark, enjoying seamless collaboration and efficient navigation across its features.
  • Users love Lark for its user-friendly features, including real-time collaboration, integrated tools, and easy navigation.
  • Users value the seamless team collaboration offered by Lark, integrating communication, tasks, and documents in one platform.
  • Users admire Lark's innovative communication tools, enhancing collaboration with real-time features and seamless integration.
  • Users love Lark for its user-friendly collaboration, seamlessly integrating meetings, chat, and document sharing in one app.
Cons
  • Users face a notable learning curve with Lark, as navigating features can be confusing at first.
  • Users face integration issues that interrupt workflows and complicate the use of Lark with other platforms.
  • Users report slow loading issues with Lark, causing frustration and inefficiencies during their work experience.
  • Users express frustration over limited customization, affecting ease of use and overall experience with Lark.
  • Users report login issues with Lark, including confusion during setup and occasional bugs affecting accessibility.

What Are Recent G2 Reviews of Lark?

What Are G2 Users Discussing About Lark?

Clinked

Clinked is a secure, cloud-based client portal and virtual data room that gives teams, clients, and external stakeholders one place to work together without relying on endless email chains, scattered file-sharing links, or disconnected tools. Instead of hunting through inboxes for the latest document, approval, or update, everyone works from the same branded workspace with access to the information relevant to them. Used by organisations across professional services, legal, finance, healthcare, government organisations and other high-trust industries, Clinked helps businesses manage sensitive documents, client communication, projects, and approvals in a secure environment. Whether you're onboarding clients, managing ongoing projects, coordinating due diligence, or sharing confidential information, Clinked brings files, conversations, tasks, and updates together in a single location. Organisations can choose from a range of solutions, including a branded client portal, a fully customised portal experience, or a virtual data room designed for confidential transactions and document-heavy projects. This flexibility allows teams to create an experience that matches both their workflow and their clients' expectations. One of Clinked's defining features is its extensive white-label capability. Businesses can customise portals with their own logos, colours, domains, email templates, and branding elements, creating an experience that feels like a natural extension of their company. Clients interact with your brand, not a third-party platform. Branded mobile apps for iOS and Android further extend that experience beyond the desktop. Clinked is built around reducing the friction that often comes with client work. Instead of sharing files through email, discussing them in separate chat tools, and tracking progress elsewhere, teams can manage documents, conversations, tasks, approvals, events, and project activity in one place. Activity feeds and dashboards provide visibility into what has changed, while task management tools help teams assign responsibilities, track progress, and keep projects moving forward. Document management is a core strength of the platform. Teams can organize files with granular permission controls, version tracking, audit trails, approvals, and secure sharing. Users can quickly find information through intelligent search tools and structured workspaces, while document previews, annotations, and comments make collaboration easier without requiring downloads or lengthy email exchanges. Security remains central to everything Clinked offers. The platform is ISO 27001 certified and protects data through bank-grade encryption, detailed permission controls, two-factor authentication, audit logs, and secure infrastructure. These safeguards make it well suited for organizations handling confidential information, regulated data, or client records where visibility and accountability matter. Clinked also connects with widely used business tools including Zapier, Google Workspace, Microsoft 365, DocuSign, Jotform, and many other third-party applications. Through integrations, APIs, and automation capabilities, organizations can connect Clinked to existing workflows while keeping client-facing collaboration in a secure, branded environment. For organizations looking to reduce email dependency, improve visibility across projects, and provide a more professional experience for clients, Clinked offers a practical alternative to juggling multiple systems. It combines secure document management, communication, project coordination, and branding flexibility in a single platform designed around how modern client work actually happens.

Average Rating: 4.8/5.0

Total Reviews: 143

How Do G2 Users Rate Clinked?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.8/10)
  • Web Application: 9.6/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 9.4/10 (Category avg: 8.4/10)
  • File Sharing: 9.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Clinked?

  • Seller: Clinked
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Cambridge, UK
  • Twitter: @clinked
    1,295 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 66% Small, 25% Medium

What Do G2 Reviewers Say About Clinked?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Clinked, finding it quick and simple for document sharing with clients.
  • Users value the easy collaboration features of Clinked, enhancing organization and streamlining communication across projects.
  • Users value the seamless team collaboration in Clinked, enhancing communication and project management efficiency.
  • Users value the ease of document sharing in Clinked, finding it quick and efficient for client interactions.
  • Users value the all-in-one functionality of Clinked, streamlining project management and enhancing client communication effectively.
Cons
  • Users find the limited customization options in Clinked restrict their ability to personalize their workspaces effectively.
  • Users find the learning curve steep, requiring extra time and support to become comfortable with Clinked's functionalities.
  • Users find the missing features in Clinked, such as enhanced chat and email syncing, limit its all-in-one potential.
  • Users face integration issues with Clinked, though prompt customer support helps mitigate some challenges.
  • Users identify limited features in Clinked's mobile app compared to the desktop version, impacting task management on the go.

What Are Recent G2 Reviews of Clinked?

What Are G2 Users Discussing About Clinked?

morningmate

Your team’s new flow starts with Morningmate — the single workspace where work moves seamlessly from morning to done. Not as many integrations as Slack. Not as automated as Asana. But just enough of the right features to manage tasks, communicate in real time, and collaborate with clients — all without per-seat pricing. Stop switching between disconnected tools for chat, tasks, and calendars. Morningmate brings it all together with feed-style collaboration, built-in chat, and customizable workflows that adapt to any team. More than 550,000 teams rely on Morningmate to stay organized and connected. From your first login, our onboarding experts provide tailored, friendly support — for as long as you need it. With a familiar, social-style interface and hands-on help every step of the way, your team will be up and running in minutes — not months.

Average Rating: 4.8/5.0

Total Reviews: 265

How Do G2 Users Rate morningmate?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind morningmate?

  • Seller: morningmate
  • Company Website:
  • HQ Location: N/A
  • Twitter: @morningmateGL
    18 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Assistant Manager, Developer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 40% Small

What Do G2 Reviewers Say About morningmate?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the user-friendly interface of Morningmate, facilitating seamless collaboration and efficient project management.
  • Users value the effective team collaboration features of Morningmate, facilitating seamless communication and task management.
  • Users appreciate the efficient task management of Morningmate, enabling seamless collaboration and clear communication on projects.
  • Users value the clear and organized communication that Morningmate provides for seamless collaboration across remote teams.
  • Users value the effective organization of project materials and seamless collaboration offered by Morningmate.
Cons
  • Users find the missing features in Morningmate, like language support and emotional options, hinder their overall experience.
  • Users report notification issues with morningmate, citing overwhelming alerts during busy project periods affecting workflow.
  • Users note a steep learning curve, as new team members can feel overwhelmed by the interface and features initially.
  • Users experience an overwhelming notification system during busy times, complicating project management and team communication.
  • Users experience slow loading times, particularly when searching for older files or switching between sections.

What Are Recent G2 Reviews of morningmate?

Hive

Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence.

Average Rating: 4.6/5.0

Total Reviews: 650

How Do G2 Users Rate Hive?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Web Application: 9.3/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.9/10 (Category avg: 8.4/10)
  • File Sharing: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Hive?

  • Seller: Hive
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York
  • Twitter: @hive
    3,353 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Graphic Designer
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 62% Small, 29% Medium

What Do G2 Reviewers Say About Hive?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the versatile project tracking capabilities of Hive, enhancing organization and timely documentation across projects.
  • Users appreciate the ease of use of Hive, enabling quick project setup and valuable features right away.
  • Users value the strong team collaboration features of Hive, enhancing interaction and streamlining workflows effectively.
  • Users appreciate the collaborative and efficient features of Hive, enhancing project management and workflow execution.
  • Users appreciate the effective organization of projects and timelines, enhancing overall workflow and documentation.
Cons
  • Users find the missing features in Hive frustrating, such as limited calendar views and inadequate text formatting options.
  • Users note a challenging learning curve initially, but supportive resources help ease navigation through Hive.
  • Users find Hive's limited features a drawback, wishing for more customization and bulk actions to enhance usability.
  • Users find Hive's interface not intuitive, feeling overwhelmed with project organization and mobile app usability issues.
  • Users experience a learning curve with Hive due to its complexity and differences from other project management tools.

What Are Recent G2 Reviews of Hive?

Blink

Blink is a leading employee experience platform designed to connect users to the tools, information, and actions necessary for effective work performance. Specifically tailored for frontline and deskless organizations, as well as complex and distributed workforces, Blink addresses the digital divide between desk-based and non-desk employees. This platform ensures that every worker, regardless of their work environment, has access to the resources they need to excel in their roles. The target audience for Blink includes industries where a significant portion of the workforce operates without a traditional desk, such as healthcare, transportation, logistics, manufacturing, hospitality, and retail. By providing a mobile-first digital front door, Blink unifies communications, knowledge, and workflows into a cohesive platform. This integration promotes higher adoption rates, increased productivity, and enhanced employee engagement across organizations. Unlike traditional intranet solutions or standalone communication tools, Blink facilitates actionable insights, allowing employees to not only receive information but also to engage with it effectively. Key features of Blink include a comprehensive employee communications system that offers a social-style news feed, priority posts, push notifications, newsletters, and two-way messaging. This ensures that all employees receive real-time updates and can communicate seamlessly. Additionally, Blink serves as an employee intranet, providing a centralized hub for easy access to documents, policies, HR tools, workflows, and third-party applications. This streamlined access is particularly beneficial for organizations with a diverse workforce, as it eliminates the need for a company email address or fixed workstation, allowing for quick onboarding through single sign-on (SSO) authentication and an intuitive mobile interface. Moreover, Blink enhances employee engagement through features such as peer recognition, surveys, onboarding flows, and shift scheduling. Its built-in AI capabilities improve search functionality, content creation, and analytics, enabling employees to find answers quickly and communicate more effectively. The platform has demonstrated significant impact, with customers reporting an average of seven app opens per day per user and a reduction in frontline attrition of up to 25%. Blink’s high employee activation rate of 95% and its endorsement by global organizations like McDonald's, Domino's, and Nokia underscore its effectiveness in fostering a connected and engaged workforce. Recognized as a leader in employee engagement software, Blink continues to set the standard for employee experience platforms in today's dynamic work environments.

Average Rating: 4.6/5.0

Total Reviews: 400

How Do G2 Users Rate Blink?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Web Application: 9.2/10 (Category avg: 9.0/10)
  • Third-Party Integrations: 8.5/10 (Category avg: 8.4/10)
  • File Sharing: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Blink?

  • Seller: Blink
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Boston, MA
  • Twitter: @joinBlink
    2,743 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    343 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations Manager, Assistant Operations Manager
  • Top Industries: Transportation/Trucking/Railroad, Hospital & Health Care
  • Company Size: 46% Large, 42% Medium

What Do G2 Reviewers Say About Blink?

AI-generated summary from verified user reviews

Pros
  • Users praise Blink for its ease of use, making engagement and daily tasks simple and efficient.
  • Users enjoy the ease of communication provided by Blink, enhancing teamwork and information sharing across staff.
  • Users appreciate the transformative internal communications Blink offers, fostering connection and collaboration in a user-friendly manner.
  • Users commend Blink for its transformative internal communication, enhancing connections and information access for front-line workers.
  • Users value the engaging social experience of Blink, fostering connection and pride across the organization.
Cons
  • Users express disappointment over missing features like Blink Forms and lack of message search functionality.
  • Users experience file sharing issues due to sync problems and lack of notifications, leading to missed updates on important content.
  • Users express frustration with the lack of features, limiting their ability to utilize Blink's full potential.
  • Users find Blink's limited functionality frustrating, missing key features like Blink Forms and shared notepad capabilities.
  • Users express frustration over the lack of email notifications, impacting timely communication and updates on Blink.

What Are Recent G2 Reviews of Blink?