# Top Free Business Instant Messaging Software Check out our list of free Business Instant Messaging Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) to ensure you get the right product. ## View Free Business Instant Messaging Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **57** Business Instant Messaging Products Available View all [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) View all [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) [ ### Slack ](https://www.g2.com/products/slack/reviews) [By Salesforce](https://www.g2.com/sellers/salesforce) [ (39,088)4.5 out of 5 ](https://www.g2.com/products/slack/reviews#reviews "Read Slack Reviews") Product Description Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat **Users:** Software Engineer, Project Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 41% Small-Business, 41% Mid-Market User SentimentHow are these determined? Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing. Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload. Slack features and usability ratings that predict user satisfaction 9.1 Has the product been a good partner in doing business? Average: 8.8 9.2 Web Application Average: 9.0 9.0 Integrations Average: 8.4 9.1 File Sharing Average: 8.8 Year Founded 1999 HQ Location San Francisco, CA Company Website https://www.salesforce.com/ Twitter @salesforce LinkedIn® Page https://www.linkedin.com/company/3185/ Ownership NYSE:CRM Phone +1 (800) 667-6389 [ ### Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews) [By Microsoft](https://www.g2.com/sellers/microsoft) [ (19,072)4.4 out of 5 ](https://www.g2.com/products/microsoft-teams/reviews#reviews "Read Microsoft Teams Reviews") Product Description Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file s **Users:** Software Engineer, Project Manager · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 39% Enterprise, 38% Mid-Market Microsoft Teams features and usability ratings that predict user satisfaction 8.9 Has the product been a good partner in doing business? Average: 8.8 8.8 Web Application Average: 9.0 8.7 Integrations Average: 8.4 8.9 File Sharing Average: 8.8 ![Shubham V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham V.") SV Overall, it’s a great application in the Microsoft environment that helps keep all team members in one place, connected, and aware of what’s going...[Read review](https://www.g2.com/products/microsoft-teams/reviews/microsoft-teams-review-12864510) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH It's integrated into outlook and calendar. So that's nice. I guess it is "free" because it is bundled, so that's good as well, although I don't pay.[Read review](https://www.g2.com/products/microsoft-teams/reviews/microsoft-teams-review-12867883) Year Founded 1975 HQ Location Redmond, Washington Company Website https://www.microsoft.com/ Twitter @microsoft LinkedIn® Page https://www.linkedin.com/company/microsoft/ Ownership MSFT Phone +1 (877) 276-2464 [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ### Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) [By Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) [ (56,418)4.5 out of 5 ](https://www.g2.com/products/zoom-workplace/reviews#reviews "Read Zoom Workplace Reviews") Product Description Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui **Users:** Owner, Software Engineer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 51% Small-Business, 31% Mid-Market User SentimentHow are these determined? Users like the ease of use, the ability to explain ideas and plans without switching tools, the time-saving Scheduler, and the AI features that capture notes in real time. Reviewers mentioned issues such as the free plan limit forcing meetings to end earlier than planned, a crowded interface due to newer features, occasional connectivity issues, and a high bandwidth consumption. Zoom Workplace features and usability ratings that predict user satisfaction 9.1 Has the product been a good partner in doing business? Average: 8.8 8.9 Web Application Average: 9.0 8.5 Integrations Average: 8.4 8.6 File Sharing Average: 8.8 Year Founded 2011 HQ Location San Jose, CA Company Website https://www.zoom.com Twitter @zoom LinkedIn® Page https://www.linkedin.com/company/2532259/ [ ### Webex Suite ](https://www.g2.com/products/cisco-webex-suite/reviews) [By Cisco](https://www.g2.com/sellers/cisco) [ (18,898)4.2 out of 5 ](https://www.g2.com/products/cisco-webex-suite/reviews#reviews "Read Webex Suite Reviews") Product Description Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca **Users:** Software Engineer, Senior Software Engineer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 50% Enterprise, 31% Mid-Market Webex Suite features and usability ratings that predict user satisfaction 8.7 Has the product been a good partner in doing business? Average: 8.8 8.8 Web Application Average: 9.0 8.7 Integrations Average: 8.4 8.6 File Sharing Average: 8.8 ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") CC The ability to have online meetings from any place[Read review](https://www.g2.com/products/cisco-webex-suite/reviews/webex-suite-review-12718104) ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC The main advantages of Webex Suite come down to: Consolidation (everything in one platform) Cost efficiency (fewer tools to pay...[Read review](https://www.g2.com/products/cisco-webex-suite/reviews/webex-suite-review-12722120) Year Founded 1984 HQ Location San Jose, CA Company Website https://www.cisco.com Twitter @Cisco LinkedIn® Page https://www.linkedin.com/company/cisco/ Ownership NASDAQ:CSCO Phone 847-678-6600 [ ### Google Workspace ](https://www.g2.com/products/google-workspace/reviews) [By Google](https://www.g2.com/sellers/google) [ (48,058)4.6 out of 5 ](https://www.g2.com/products/google-workspace/reviews#reviews "Read Google Workspace Reviews") Product Description Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and **Users:** Student, Teacher · **Industries:** Information Technology and Services, Education Management · **Market Segment:** 46% Small-Business, 35% Mid-Market User SentimentHow are these determined? Reviewers frequently mention the seamless integration of apps, real-time collaboration features, and the convenience of having all tools in one place as major benefits of Google Workspace. Reviewers experienced issues with storage management, limitations in offline functionality, and some advanced features requiring higher-tier paid plans. Google Workspace features and usability ratings that predict user satisfaction 9.0 Has the product been a good partner in doing business? Average: 8.8 9.1 Web Application Average: 9.0 8.7 Integrations Average: 8.4 8.8 File Sharing Average: 8.8 Year Founded 1998 HQ Location Mountain View, CA Company Website https://cloud.google.com/ Twitter @google LinkedIn® Page https://www.linkedin.com/company/1441/ Ownership NASDAQ:GOOG Phone +1 (650) 253-0000 [ ### ClickUp ](https://www.g2.com/products/clickup/reviews) [By ClickUp](https://www.g2.com/sellers/clickup) [ (12,531)4.6 out of 5 ](https://www.g2.com/products/clickup/reviews#reviews "Read ClickUp Reviews") Product Description ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu **Users:** CEO, Project Manager · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 77% Small-Business, 19% Mid-Market User SentimentHow are these determined? Users like the tool's flexibility and customizability, appreciating features like dashboards for a holistic view of workspace, task sub-division for detailed planning, and AI integration for advanced insights. Users mentioned issues with the initial setup being overwhelming due to the multitude of features, slow loading times for larger projects, and limitations in app integrations and collaboration features. ClickUp features and usability ratings that predict user satisfaction 9.0 Has the product been a good partner in doing business? Average: 8.8 9.2 Web Application Average: 9.0 8.8 Integrations Average: 8.4 9.0 File Sharing Average: 8.8 Year Founded 2017 HQ Location San Diego, California Company Website https://ClickUp.com Twitter @clickup LinkedIn® Page https://www.linkedin.com/company/12949663/ [ ### Connecteam ](https://www.g2.com/products/connecteam/reviews) [By Connecteam](https://www.g2.com/sellers/connecteam) [ (3,505)4.6 out of 5 ](https://www.g2.com/products/connecteam/reviews#reviews "Read Connecteam Reviews") Product Description Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi **Users:** Owner, Manager · **Industries:** Construction, Retail · **Market Segment:** 83% Small-Business, 14% Mid-Market User SentimentHow are these determined? Reviewers frequently mention the ease of use, the ability to manage teams across different locations, and the convenience of having all services in one platform. Reviewers mentioned issues with the pricing structure, limited customization options, and occasional technical glitches. Connecteam features and usability ratings that predict user satisfaction 9.2 Has the product been a good partner in doing business? Average: 8.8 9.0 Web Application Average: 9.0 8.0 Integrations Average: 8.4 8.8 File Sharing Average: 8.8 Year Founded 2015 HQ Location New York, NY Company Website https://connecteam.com Twitter @ConnecteamApp LinkedIn® Page https://www.linkedin.com/company/10591384/ [ ### RingCentral Video ](https://www.g2.com/products/ringcentral-video/reviews) [By RingCentral](https://www.g2.com/sellers/ringcentral) [ (503)4.2 out of 5 ](https://www.g2.com/products/ringcentral-video/reviews#reviews "Read RingCentral Video Reviews") Product Description Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative tas **Users:** Owner · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 48% Mid-Market, 42% Small-Business RingCentral Video features and usability ratings that predict user satisfaction 8.7 Has the product been a good partner in doing business? Average: 8.8 8.7 Web Application Average: 9.0 8.3 Integrations Average: 8.4 8.6 File Sharing Average: 8.8 DE Rincentral Video has been a very reliable tool for my work meetings, I like that it doesn't lag even when multiple people join the meeting. Easy to...[Read review](https://www.g2.com/products/ringcentral-video/reviews/ringcentral-video-review-12069033) ![Richard R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard R.") RR It connects right away, hassle-free, with no lag.[Read review](https://www.g2.com/products/ringcentral-video/reviews/ringcentral-video-review-12347370) Year Founded 1999 HQ Location Belmont, CA Company Website https://www.ringcentral.com Twitter @RingCentral LinkedIn® Page https://www.linkedin.com/company/60868/ Ownership NYSE:RNG [ ### Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews) [By Microsoft](https://www.g2.com/sellers/microsoft) [ (5,830)4.6 out of 5 ](https://www.g2.com/products/microsoft365/reviews#reviews "Read Microsoft 365 Reviews") Product Description Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t **Users:** Owner, Manager · **Industries:** Information Technology and Services, Education Management · **Market Segment:** 37% Mid-Market, 35% Small-Business User SentimentHow are these determined? Reviewers like the seamless integration of Microsoft 365's various applications, its cloud-based approach for accessibility from anywhere, and the real-time collaboration feature that enhances work efficiency. Reviewers mentioned issues with occasional sync inconsistencies between apps, performance inconsistencies with large files, and a steep learning curve due to the multitude of features. Microsoft 365 features and usability ratings that predict user satisfaction 8.8 Has the product been a good partner in doing business? Average: 8.8 9.2 Web Application Average: 9.0 8.9 Integrations Average: 8.4 9.4 File Sharing Average: 8.8 Year Founded 1975 HQ Location Redmond, Washington Company Website https://www.microsoft.com/ Twitter @microsoft LinkedIn® Page https://www.linkedin.com/company/microsoft/ Ownership MSFT Phone +1 (877) 276-2464 [ ### Mattermost ](https://www.g2.com/products/mattermost/reviews) [By Mattermost](https://www.g2.com/sellers/mattermost) [ (368)4.3 out of 5 ](https://www.g2.com/products/mattermost/reviews#reviews "Read Mattermost Reviews") Product Description Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their **Users:** Senior Software Engineer, Software Engineer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 37% Mid-Market, 33% Enterprise Mattermost features and usability ratings that predict user satisfaction 9.0 Has the product been a good partner in doing business? Average: 8.8 8.9 Web Application Average: 9.0 8.3 Integrations Average: 8.4 8.7 File Sharing Average: 8.8 WL I like how it keeps privacy at top priority. Easy integration with sign in tools. Also I like how it syncs messages quickly even if we run it in...[Read review](https://www.g2.com/products/mattermost/reviews/mattermost-review-6479412) ![Allan Francisco J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allan Francisco J.") AJ Free version works like a charm. It has all the necessary features. It is very similar to Slack.[Read review](https://www.g2.com/products/mattermost/reviews/mattermost-review-10656773) Year Founded 2016 HQ Location Palo Alto, CA Company Website https://mattermost.com/ Twitter @mattermosthq LinkedIn® Page https://www.linkedin.com/company/27670348/ [ ### Missive ](https://www.g2.com/products/missive/reviews) [By Missive](https://www.g2.com/sellers/missive) [ (839)4.7 out of 5 ](https://www.g2.com/products/missive/reviews#reviews "Read Missive Reviews") Product Description Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? What if your business could manage all your email accounts, including its shared inboxes l **Users:** CEO, Owner · **Industries:** Accounting, Marketing and Advertising · **Market Segment:** 88% Small-Business, 12% Mid-Market Missive features and usability ratings that predict user satisfaction 9.6 Has the product been a good partner in doing business? Average: 8.8 9.1 Web Application Average: 9.0 8.3 Integrations Average: 8.4 8.7 File Sharing Average: 8.8 ![Vinay Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay Y.") VY Cost accounting involves constant communication with operations, purchasing, and engineering about material costs, labor rates, and overhead...[Read review](https://www.g2.com/products/missive/reviews/missive-review-12845179) ![Parul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parul M.") PM Cost accounting means constantly chatting with operations, purchasing, and engineering about material costs, labor rates, and overhead splits....[Read review](https://www.g2.com/products/missive/reviews/missive-review-12870084) Year Founded 2015 HQ Location Quebec, QC Company Website https://missiveapp.com Twitter @missiveapp LinkedIn® Page https://www.linkedin.com/company/missive-app/ [ ### Rocket.Chat ](https://www.g2.com/products/rocket-chat/reviews) [By Rocket.Chat Technologies](https://www.g2.com/sellers/rocket-chat-technologies) [ (374)4.2 out of 5 ](https://www.g2.com/products/rocket-chat/reviews#reviews "Read Rocket.Chat Reviews") Product Description Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficie **Users:** Software Engineer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 49% Mid-Market, 36% Small-Business Rocket.Chat features and usability ratings that predict user satisfaction 8.2 Has the product been a good partner in doing business? Average: 8.8 9.0 Web Application Average: 9.0 8.5 Integrations Average: 8.4 8.6 File Sharing Average: 8.8 KY Open-source and self-hosted—full data control and easy customization.[Read review](https://www.g2.com/products/rocket-chat/reviews/rocket-chat-review-11748423) ![Sanal A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanal A.") SA I find Rocket.Chat very helpful for internal chats, especially when it's difficult to discuss team problems via calls. I like that we can mention...[Read review](https://www.g2.com/products/rocket-chat/reviews/rocket-chat-review-12084016) Year Founded 2015 HQ Location Wilmington, Delaware Company Website https://rocket.chat/ Twitter @RocketChat LinkedIn® Page https://www.linkedin.com/company/9487844/ [ ### Flock ](https://www.g2.com/products/flock/reviews) [By Flock](https://www.g2.com/sellers/flock-ca1bb983-9bc8-4461-a550-f0cca1f5e0d7) [ (301)4.4 out of 5 ](https://www.g2.com/products/flock/reviews#reviews "Read Flock Reviews") Product Description Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-do **Users:** Inside sales specialist, Software Engineer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 47% Small-Business, 39% Mid-Market Flock features and usability ratings that predict user satisfaction 9.1 Has the product been a good partner in doing business? Average: 8.8 9.0 Web Application Average: 9.0 8.4 Integrations Average: 8.4 9.1 File Sharing Average: 8.8 DM Its helps in comuunication with internal resources they can chat and share files through flock Its a communication tool[Read review](https://www.g2.com/products/flock/reviews/flock-review-8820755) ![Mukhtar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukhtar A.") MA FreeConferenceCall.com has helped me a lot in holding the team discussions and also while working with clients. Features include screen-sharing...[Read review](https://www.g2.com/products/flock/reviews/flock-review-10463575) Year Founded 2005 HQ Location Menlo Park, US Company Website https://flock.com Twitter @Flock LinkedIn® Page https://www.linkedin.com/company/flock/ [ ### Swit ](https://www.g2.com/products/swit/reviews) [By Swit](https://www.g2.com/sellers/swit) [ (361)4.7 out of 5 ](https://www.g2.com/products/swit/reviews#reviews "Read Swit Reviews") Product Description Swit is every team's work hub that consolidates collaboration essentials in one place - task, chat, goals, approvals, and integrations with Google Workspace and Microsoft 365. It's purpose-built to dr **Users:** CEO, Deputy General Manager · **Industries:** Airlines/Aviation, Computer Software · **Market Segment:** 50% Small-Business, 42% Mid-Market Swit features and usability ratings that predict user satisfaction 8.9 Has the product been a good partner in doing business? Average: 8.8 9.1 Web Application Average: 9.0 9.0 Integrations Average: 8.4 9.0 File Sharing Average: 8.8 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Integration with google drive makes setting tasks very easy and free! [Read review](https://www.g2.com/products/swit/reviews/swit-review-4924909) ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") UC I LOVE that you can assign tasks to specific individuals so you know who to go to for what and that you can attach all the different platforms...[Read review](https://www.g2.com/products/swit/reviews/swit-review-5116116) Year Founded 2018 HQ Location San Francisco, California Company Website https://swit.io/ Twitter @GetSwit LinkedIn® Page https://www.linkedin.com/company/18707183/ [ ### Hive ](https://www.g2.com/products/hive-hive-hive/reviews) [By Hive](https://www.g2.com/sellers/hive-a8fc1992-3c13-4b7c-bff1-ccef60fc94b6) [ (666)4.6 out of 5 ](https://www.g2.com/products/hive-hive-hive/reviews#reviews "Read Hive Reviews") Product Description Hive is a type of project management software solution designed to help teams streamline their workflows and enhance collaboration. This platform provides a comprehensive suite of tools that cater to **Users:** Project Manager, Graphic Designer · **Industries:** Marketing and Advertising, Information Technology and Services · **Market Segment:** 63% Small-Business, 29% Mid-Market User SentimentHow are these determined? Users frequently mention the software's flexibility, user-friendly interface, and its ability to adapt to different team workflows, with features like automation, time tracking, and collaboration making it a powerful all-in-one solution. Reviewers noted that the software is not very user-friendly for beginners, with a steep learning curve and a lack of tutorial videos, and some users also reported issues with the mobile and PC applications, such as difficulty in reading and performing urgent tasks, and high RAM consumption. Hive features and usability ratings that predict user satisfaction 9.4 Has the product been a good partner in doing business? Average: 8.8 9.3 Web Application Average: 9.0 8.9 Integrations Average: 8.4 9.1 File Sharing Average: 8.8 Year Founded 2016 HQ Location New York, New York Company Website https://hive.com/ Twitter @hive LinkedIn® Page https://www.linkedin.com/company/6473048/ - ‹ Prev‹ Prev - 1 - [2](/categories/business-instant-messaging/free?order=g2_score&page=2#product-list) - [3](/categories/business-instant-messaging/free?order=g2_score&page=3#product-list) - [4](/categories/business-instant-messaging/free?order=g2_score&page=4#product-list) - [Next ›Next ›](/categories/business-instant-messaging/free?order=g2_score&page=2#product-list)