# The Top 20 Business Instant Messaging Software

Check out this list of the top Business Instant Messaging Software products based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Business+Instant+Messaging+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Business+Instant+Messaging+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Business+Instant+Messaging+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Business+Instant+Messaging+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

Filters

The next elements are filters and will change the displayed results once they are selected.
All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ

The Top 20 Business Instant Messaging Software

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Business+Instant+Messaging+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Business+Instant+Messaging+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Business+Instant+Messaging+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Business+Instant+Messaging+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ

[Collapse AllExpand All](#)

G2 Satisfaction Score
Information

Compare

[Expand/Collapse Slack](#)

#1

[![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg)](/products/slack/reviews)

[Slack](/products/slack/reviews "Slack")

100

[Expand/Collapse Slack](#)

Overall Satisfaction Score

100

Top Industries of Reviewers:

Computer Software

37%

Information Technology and Services

31%

Marketing and Advertising

21%

Internet

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.0

9.4

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 9.3

9.2

[Expand/Collapse Microsoft Teams](#)

#2

[![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg)](/products/microsoft-teams/reviews)

[Microsoft Teams](/products/microsoft-teams/reviews "Microsoft Teams")

100

[Expand/Collapse Microsoft Teams](#)

Overall Satisfaction Score

100

Top Industries of Reviewers:

Information Technology and Services

51%

Computer Software

28%

Financial Services

11%

Marketing and Advertising

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.0

9.4

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 9.3

9.2

[Expand/Collapse Zoom Workplace](#)

#3

[![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg)](/products/zoom-workplace/reviews)

[Zoom Workplace](/products/zoom-workplace/reviews "Zoom Workplace")

93

[Expand/Collapse Zoom Workplace](#)

Overall Satisfaction Score

93

Top Industries of Reviewers:

Information Technology and Services

33%

Computer Software

28%

Marketing and Advertising

20%

Higher Education

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.0

9.4

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 9.3

9.3

[Expand/Collapse Google Workspace](#)

#4

[![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg)](/products/google-workspace/reviews)

[Google Workspace](/products/google-workspace/reviews "Google Workspace")

91

[Expand/Collapse Google Workspace](#)

Overall Satisfaction Score

91

Top Industries of Reviewers:

Information Technology and Services

41%

Computer Software

24%

Marketing and Advertising

19%

Education Management

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.0

9.4

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 9.3

9.3

[Expand/Collapse Clinked](#)

#5

[![Clinked](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9c5b10aa012f0e0d8a57d91b4ebefa9e/clinked.png)](/products/clinked/reviews)

[Clinked](/products/clinked/reviews "Clinked")

83

[Expand/Collapse Clinked](#)

Overall Satisfaction Score

83

Top Industries of Reviewers:

Marketing and Advertising

35%

Information Technology and Services

24%

Computer Software

24%

Higher Education

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.5

10.0

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.0

10.0

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 9.3

10.0

[Expand/Collapse Superworks](#)

#6

[![Superworks](https://images.g2crowd.com/uploads/product/hd_favicon/1fee095bc1408dc3a4f202945a305df2/superworks.svg)](/products/superworks/reviews)

[Superworks](/products/superworks/reviews "Superworks")

81

[Expand/Collapse Superworks](#)

Overall Satisfaction Score

81

Top Industries of Reviewers:

Information Technology and Services

55%

Computer Software

35%

Human Resources

5%

Information Services

5%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

10.0

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.0

10.0

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 9.3

10.0

[Expand/Collapse Connecteam](#)

#7

[![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg)](/products/connecteam/reviews)

[Connecteam](/products/connecteam/reviews "Connecteam")

81

[Expand/Collapse Connecteam](#)

Overall Satisfaction Score

81

Top Industries of Reviewers:

Construction

40%

Retail

20%

Hospitality

20%

Consumer Services

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.0

9.1

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 9.3

9.1

[Expand/Collapse morningmate](#)

#8

[![morningmate](https://images.g2crowd.com/uploads/product/hd_favicon/de5d5077b8ae0fdf99455f5d8707a334/morningmate.svg)](/products/morningmate/reviews)

[morningmate](/products/morningmate/reviews "morningmate")

79

[Expand/Collapse morningmate](#)

Overall Satisfaction Score

79

Top Industries of Reviewers:

Computer Software

71%

Information Technology and Services

15%

Computer & Network Security

7%

Accounting

7%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.0

9.7

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.3

9.6

[Expand/Collapse Jostle](#)

#9

[![Jostle](https://images.g2crowd.com/uploads/product/hd_favicon/191474708eb13c0f1a8c07eac375b6bf/jostle.svg)](/products/jostle/reviews)

[Jostle](/products/jostle/reviews "Jostle")

76

[Expand/Collapse Jostle](#)

Overall Satisfaction Score

76

Top Industries of Reviewers:

Medical Devices

33%

Insurance

22%

Automotive

22%

Hospital & Health Care

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.0

9.6

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.3

9.6

[Expand/Collapse Microsoft 365](#)

#10

[![Microsoft 365](https://images.g2crowd.com/uploads/product/hd_favicon/b00f1e973c18316a75f00ffdf40ae927/microsoft365.svg)](/products/microsoft365/reviews)

[Microsoft 365](/products/microsoft365/reviews "Microsoft 365")

75

[Expand/Collapse Microsoft 365](#)

Overall Satisfaction Score

75

Top Industries of Reviewers:

Information Technology and Services

60%

Telecommunications

18%

Computer Software

14%

Computer & Network Security

8%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.0

9.3

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 9.3

8.9

[Expand/Collapse DemandHub](#)

#11

[![DemandHub](https://images.g2crowd.com/uploads/product/hd_favicon/29ac37d2136f229f1739f08c0413b61a/demandhub.svg)](/products/demandhub/reviews)

[DemandHub](/products/demandhub/reviews "DemandHub")

75

[Expand/Collapse DemandHub](#)

Overall Satisfaction Score

75

Top Industries of Reviewers:

Automotive

29%

Hospital & Health Care

29%

Accounting

21%

Health, Wellness and Fitness

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.0

0.0

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 9.3

9.4

[Expand/Collapse ClickUp](#)

#12

[![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg)](/products/clickup/reviews)

[ClickUp](/products/clickup/reviews "ClickUp")

75

[Expand/Collapse ClickUp](#)

Overall Satisfaction Score

75

Top Industries of Reviewers:

Marketing and Advertising

48%

Information Technology and Services

22%

Computer Software

20%

Management Consulting

9%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.7

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.0

8.5

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 9.3

8.8

[Expand/Collapse Troop Messenger](#)

#13

[![Troop Messenger](https://images.g2crowd.com/uploads/product/hd_favicon/bc0ee06aa994e88d959572837f507598/troop-messenger.svg)](/products/troop-messenger/reviews)

[Troop Messenger](/products/troop-messenger/reviews "Troop Messenger")

74

[Expand/Collapse Troop Messenger](#)

Overall Satisfaction Score

74

Top Industries of Reviewers:

Information Technology and Services

45%

Computer Software

31%

Marketing and Advertising

16%

Computer & Network Security

8%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.0

9.8

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 9.3

9.3

[Expand/Collapse Missive](#)

#14

[![Missive](https://images.g2crowd.com/uploads/product/hd_favicon/7a4f901d50e8d0824a8699df35276baa/missive.svg)](/products/missive/reviews)

[Missive](/products/missive/reviews "Missive")

74

[Expand/Collapse Missive](#)

Overall Satisfaction Score

74

Top Industries of Reviewers:

Accounting

45%

Construction

19%

Leisure, Travel & Tourism

18%

Marketing and Advertising

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.0

9.1

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.3

9.0

[Expand/Collapse Hive](#)

#15

[![Hive](https://images.g2crowd.com/uploads/product/hd_favicon/45bac350bcb0b3e1b70ab85d890c4e5b/hive-hive-hive.svg)](/products/hive-hive-hive/reviews)

[Hive](/products/hive-hive-hive/reviews "Hive")

73

[Expand/Collapse Hive](#)

Overall Satisfaction Score

73

Top Industries of Reviewers:

Marketing and Advertising

53%

Non-Profit Organization Management

19%

Information Technology and Services

17%

Higher Education

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.0

9.8

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.3

9.4

[Expand/Collapse ProofHub](#)

#16

[![ProofHub](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_67717aabda802998c39c3ce6381f4bd8/proofhub.png)](/products/proofhub/reviews)

[ProofHub](/products/proofhub/reviews "ProofHub")

72

[Expand/Collapse ProofHub](#)

Overall Satisfaction Score

72

Top Industries of Reviewers:

Marketing and Advertising

44%

Computer Software

38%

Consumer Services

13%

Education Management

6%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.0

9.8

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.3

9.1

[Expand/Collapse Chanty](#)

#17

[![Chanty](https://images.g2crowd.com/uploads/product/hd_favicon/324a80fd8c1b49a2af638b9980dfeda9/chanty.svg)](/products/chanty/reviews)

[Chanty](/products/chanty/reviews "Chanty")

72

[Expand/Collapse Chanty](#)

Overall Satisfaction Score

72

Top Industries of Reviewers:

Information Technology and Services

43%

Computer Software

33%

Education Management

14%

Financial Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.0

9.7

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.3

9.9

[Expand/Collapse Webex Suite](#)

#18

[![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg)](/products/cisco-webex-suite/reviews)

[Webex Suite](/products/cisco-webex-suite/reviews "Webex Suite")

72

[Expand/Collapse Webex Suite](#)

Overall Satisfaction Score

72

Top Industries of Reviewers:

Information Technology and Services

49%

Computer Software

25%

Hospital & Health Care

14%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.2

Ease of Setup

Average: 9.0

9.3

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 9.3

9.2

[Expand/Collapse Text Request](#)

#19

[![Text Request](https://images.g2crowd.com/uploads/product/hd_favicon/f5727ede8b565bf80b602c0f2f4d69cb/text-request.svg)](/products/text-request/reviews)

[Text Request](/products/text-request/reviews "Text Request")

69

[Expand/Collapse Text Request](#)

Overall Satisfaction Score

69

Top Industries of Reviewers:

Hospital & Health Care

33%

Medical Practice

28%

Insurance

24%

Staffing and Recruiting

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.0

9.5

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 9.3

9.3

[Expand/Collapse TrueConf Server](#)

#20

[![TrueConf Server](https://images.g2crowd.com/uploads/product/hd_favicon/25e760746b556c3f058c502dd88b27bd/trueconf-server.svg)](/products/trueconf-server/reviews)

[TrueConf Server](/products/trueconf-server/reviews "TrueConf Server")

69

[Expand/Collapse TrueConf Server](#)

Overall Satisfaction Score

69

Top Industries of Reviewers:

Information Technology and Services

40%

E-Learning

20%

Farming

20%

Machinery

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.0

8.7

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 9.3

8.6