Overall Satisfaction Score
100
The Top 20 Business Instant Messaging Software
Check out this list of the top Business Instant Messaging Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 Business Instant Messaging Software
Top Industries of Reviewers:
Computer Software
37%
Information Technology and Services
31%
Marketing and Advertising
20%
Internet
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
9.4
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
99
Top Industries of Reviewers:
Information Technology and Services
51%
Computer Software
28%
Financial Services
11%
Marketing and Advertising
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
9.4
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
88
Top Industries of Reviewers:
Information Technology and Services
33%
Computer Software
28%
Marketing and Advertising
20%
Higher Education
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
9.4
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
87
Top Industries of Reviewers:
Information Technology and Services
42%
Computer Software
24%
Marketing and Advertising
19%
Education Management
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
80
Top Industries of Reviewers:
Marketing and Advertising
35%
Information Technology and Services
24%
Computer Software
24%
Higher Education
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.5
10.0
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.0
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
78
Top Industries of Reviewers:
Information Technology and Services
55%
Computer Software
35%
Human Resources
5%
Information Services
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
10.0
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.0
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
77
Top Industries of Reviewers:
Medical Devices
33%
Insurance
22%
Automotive
22%
Hospital & Health Care
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.0
9.8
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.8
Overall Satisfaction Score
76
Top Industries of Reviewers:
Marketing and Advertising
49%
Information Technology and Services
22%
Computer Software
20%
Management Consulting
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.6
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.2
Ease of Setup
Average: 9.0
8.5
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 9.4
8.8
Overall Satisfaction Score
76
Top Industries of Reviewers:
Computer Software
71%
Information Technology and Services
15%
Computer & Network Security
7%
Accounting
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.0
9.7
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
75
Top Industries of Reviewers:
Information Technology and Services
46%
Computer Software
30%
Marketing and Advertising
17%
Computer & Network Security
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.0
9.8
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
72
Top Industries of Reviewers:
Construction
40%
Hospitality
20%
Retail
20%
Consumer Services
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.0
9.0
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.4
9.1
Overall Satisfaction Score
72
Top Industries of Reviewers:
Information Technology and Services
61%
Telecommunications
17%
Computer Software
14%
Computer & Network Security
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.0
9.3
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.4
8.9
Overall Satisfaction Score
72
Top Industries of Reviewers:
Automotive
29%
Hospital & Health Care
29%
Accounting
21%
Health, Wellness and Fitness
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.0
0.0
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
71
Top Industries of Reviewers:
Accounting
46%
Construction
19%
Leisure, Travel & Tourism
18%
Marketing and Advertising
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.0
9.1
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.4
9.0
Overall Satisfaction Score
71
Top Industries of Reviewers:
Marketing and Advertising
53%
Non-Profit Organization Management
19%
Information Technology and Services
17%
Higher Education
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.0
9.8
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
70
Top Industries of Reviewers:
Information Technology and Services
50%
Education Management
17%
E-Learning
17%
Computer Hardware
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
8.6
Overall Satisfaction Score
69
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
33%
Education Management
14%
Financial Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.0
9.7
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.9
Overall Satisfaction Score
69
Top Industries of Reviewers:
Information Technology and Services
49%
Computer Software
24%
Hospital & Health Care
14%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.6
9.2
Ease of Setup
Average: 9.0
9.2
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
42%
Computer Software
28%
Marketing and Advertising
18%
Internet
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.0
9.3
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
68
Top Industries of Reviewers:
Insurance
38%
Financial Services
29%
Marketing and Advertising
19%
Hospital & Health Care
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.6
9.1
Ease of Setup
Average: 9.0
9.8
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.4