Mattermost Pricing Overview

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Mattermost Pricing Key Insights

Last updated on Apr 09, 2026

Mattermost offers 3 pricing editions, starting at $0. Mattermost pricing tiers are designed to support different usage levels and team sizes. Mattermost also offers a free trial. Compare the Mattermost pricing table below to figure out the best fit for your needs. Some plans may require you to contact Mattermost for custom pricing.

Starter — $0

Professional — $10 / 1 Users Per Month

Enterprise — Contact Us / 1 Users Per Month

Rated 4.3 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Starter

$0.00

Increased productivity for small teams

Professional

$10.00

1 Users Per Month

Scalable solutions for growing teams

Enterprise

1 Users Per Month

Advanced performance, security, and compliance

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Mattermost Pricing FAQs

Generated using AI

Mattermost's pricing is best suited for technically proficient teams that prioritize data sovereignty and security. G2 reviewers across small business, mid-market, and enterprise segments consistently highlight self-hosting and compliance control as top reasons for adoption, particularly in IT, computer software, financial services, and healthcare industries. The free Starter tier appeals to small development teams and nonprofits seeking a cost-effective Slack alternative. Mattermost's Professional tier suits growing mid-market teams needing SSO and advanced permissions. The Enterprise tier targets large organizations in regulated industries requiring automated compliance and custom administrative controls. G2 reviews suggest Mattermost is less ideal for non-technical teams seeking a polished, low-maintenance setup.

Mattermost's free Starter tier offers unlimited messaging, channels, users, and continuous message archiving, making it a capable entry point for small teams. However, G2 reviewers note that the free version lacks enterprise authentication features like AD/LDAP sync, SAML SSO, and MFA enforcement, which are only available in Mattermost's Professional tier at $10/month. Professional also adds guest accounts, advanced permissions, unlimited playbooks, and business hours support. Mattermost's Enterprise tier, priced via custom quote, adds automated compliance exports, custom admin roles, and 24x7 support. G2 users frequently cite SSO and compliance requirements as the primary drivers for upgrading from the free tier.

Mattermost is widely regarded as strong value, particularly for security-conscious and technically capable teams. G2 reviewers frequently highlight the free self-hosted tier as a compelling alternative to paid tools like Slack, with several users explicitly noting cost savings as a primary reason for switching. One G2 reviewer stated they avoided paying large amounts for other tools by using Mattermost's free open-source version. The $10/month Professional tier is described by G2 users as reasonably priced given its SSO, LDAP, and compliance features. Some small business reviewers find Mattermost's pricing slightly high, and a few note that advanced features require costlier licenses.

Top-Rated Alternatives

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Mattermost Alternatives Pricing

The following is a quick overview of editions offered by other Business Instant Messaging Software

Slack Free	$0.00	For teams wanting to try out Slack for an unlimited period of time Searchable message archives, up to 10k of your team’s most recent messages 10 apps or service integrations Native apps for iOS, Android, Mac & Windows Desktop Two-person voice and video calls 5GB total file storage for the team Two Factor Authorization Show More
Microsoft Teams Teams Essentials	$4.801 User Per Month	Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud. Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients. Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration. Standalone meetings and calling: Deliver a full Teams experience without deploying the full Microsoft 365 suite and enable new targeted motions for Teams Phone System and Calling Plans. Boost communications for frontline workforce: Promote the right scenarios at the right price point for your existing SMB customers to expand their coverage to all Frontline Workers. Simplify storage and collaboration: Give users access to Office in Teams, or on the Web to create and share documents, chat in meetings, and store files in the cloud. Show More
Rocket.Chat Starter	FreePer Year	Ideal for technical evaluation or small businesses Up to 50 users Self-managed only CORE CAPABILITIES, INCLUDING: One workspace per organization Channels, groups, direct messages and threaded discussions Unlimited push notifications Unlimited chat and file history Video conferencing integration E2E encryption 2FA authentication Content moderation and monitoring Role-based access control Data loss prevention Granular data retention policy Show More

Various alternatives pricing & plans

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Pricing information for the above various Mattermost alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Mattermost Pricing Reviews

(2)

Abir S.

SEO Consultant

Small-Business (50 or fewer emp.)

2/2/2026

"Fast, Secure Team Messaging with Full Control and DevOps-Friendly Integrations"

4/5

What do you like best about Mattermost?

What I like best about Mattermost is the control it gives you without sacrificing collaboration. It delivers fast, reliable team messaging while letting organizations self-host, customize, and meet strict security or compliance needs. Channels keep conversations focused, integrations plug neatly into DevOps workflows, and everything feels purpose-built for teams that value transparency, ownership, and serious work over noisy chat. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

What I dislike about Mattermost is that it can feel less polished out of the box compared to some mainstream chat tools. Initial setup and administration require technical effort, and advanced features often need configuration or plugins to shine. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost solves the problem of insecure, uncontrolled team communication by giving organizations full ownership of their collaboration environment. It replaces fragmented chats, shadow IT tools, and compliance risks with a secure, centralized messaging platform that integrates deeply with workflows. The benefit is trust and focus—teams communicate in real time, keep sensitive data in-house, and collaborate efficiently without compromising security or operational control. Review collected by and hosted on G2.com.

Victor S.

CEO

Small-Business (50 or fewer emp.)

4/30/2026

"Flexible Self-Hosted Control, But UI and Plugin Ecosystem Feel Behind"

3/5

What do you like best about Mattermost?

What I appreciate most about Mattermost is the level of control and flexibility it gives me. Because I run it self-hosted, I can keep everything within my own infrastructure, so performance, privacy, and compliance stay in my hands instead of being tied to a third-party SaaS environment. For engineering teams, that kind of autonomy is a genuine advantage.

I also value the developer-friendly workflow. Channels and threads remain easy to follow even when conversations get busy, and integrations tend to behave predictably. With webhooks, slash commands, and custom bots, it’s straightforward to tailor Mattermost to internal workflows rather than forcing the team to fit a rigid tool. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The biggest downside for me is that parts of the platform still feel a bit dated compared with newer collaboration tools. The UI is functional and reliable, but it isn’t as polished or modern as some alternatives, which can make the overall experience feel a little utilitarian.

Self-hosting is definitely a strength, but it also comes with extra overhead. Upgrades, backups, and plugin management require ongoing maintenance, and even small configuration issues can take time to troubleshoot. If you don’t have a solid DevOps setup in place, that operational burden can add up quickly.

The plugin ecosystem also feels more limited than Slack or Teams. While the core integrations work well, there are times when I wish there were more out-of-the-box options, rather than having to build custom bots or scripts to fill the gaps. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost gives me a secure, self‑hosted hub for engineering communication. It centralizes alerts, discussions, and automation in one place, cutting down on context switching and keeping sensitive data inside my own infrastructure. It’s fast, reliable, and easy to integrate into DevOps workflows. Review collected by and hosted on G2.com.