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Best Bug Tracking Software for Small Business - Page 2

Adam Crivello
AC
Researched and written by Adam Crivello

Products classified in the overall Bug Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Bug Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Bug Tracking category.

In addition to qualifying for inclusion in the Bug Tracking Software category, to qualify for inclusion in the Small Business Bug Tracking Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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53 Listings in Small Business Bug Tracking Available

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    G2 Score
Usersnap
(94)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-cen

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Usersnap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integrations
    5
    Ease of Use
    4
    Easy Integrations
    3
    Features
    2
    Opportunities
    2
    Cons
    Expensive
    3
    Custom Fields Issues
    1
    Difficult Setup
    1
    Feature Limitations
    1
    Insufficient Information
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Usersnap features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.6
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Usersnap
    Company Website
    Year Founded
    2013
    HQ Location
    Perg, Austria
    Twitter
    @usersnap
    2,831 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-cen

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 30% Mid-Market
Usersnap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integrations
5
Ease of Use
4
Easy Integrations
3
Features
2
Opportunities
2
Cons
Expensive
3
Custom Fields Issues
1
Difficult Setup
1
Feature Limitations
1
Insufficient Information
1
View All Pros and Cons
Usersnap features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.6
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
Usersnap
Company Website
Year Founded
2013
HQ Location
Perg, Austria
Twitter
@usersnap
2,831 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
ruttl
(18)4.6 out of 5
6th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feed

    Users
    No information available
    Industries
    • Design
    • Marketing and Advertising
    Market Segment
    • 83% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ruttl Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Service
    2
    Integrations
    2
    Project Management
    2
    Team Collaboration
    2
    Cons
    Lack of Tools
    2
    Error Issues
    1
    Poor Support
    1
    Pricing Issues
    1
    View Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ruttl features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    9.8
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brucira Online Softwares
    Year Founded
    2022
    HQ Location
    Mumbai, IN
    Twitter
    @RuttlApp
    178 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feed

Users
No information available
Industries
  • Design
  • Marketing and Advertising
Market Segment
  • 83% Small-Business
  • 6% Mid-Market
ruttl Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Service
2
Integrations
2
Project Management
2
Team Collaboration
2
Cons
Lack of Tools
2
Error Issues
1
Poor Support
1
Pricing Issues
1
View Issues
1
View All Pros and Cons
ruttl features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
9.8
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Brucira Online Softwares
Year Founded
2022
HQ Location
Mumbai, IN
Twitter
@RuttlApp
178 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

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Rollbar
(172)4.5 out of 5
Save to My Lists
DealsSpecial offer!
25% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Go beyond crash reporting, error tracking, logging and error monitoring. Get instant and accurate alerts — plus a real-time feed — of all errors, including unhandled exceptions. Our automation-grade g

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rollbar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    2
    Simple
    2
    Cost Efficiency
    1
    Ease of Use
    1
    Easy Integrations
    1
    Cons
    Error Handling
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rollbar features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    9.0
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rollbar
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @rollbar
    3,947 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Go beyond crash reporting, error tracking, logging and error monitoring. Get instant and accurate alerts — plus a real-time feed — of all errors, including unhandled exceptions. Our automation-grade g

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 26% Mid-Market
Rollbar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
2
Simple
2
Cost Efficiency
1
Ease of Use
1
Easy Integrations
1
Cons
Error Handling
1
View All Pros and Cons
Rollbar features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.2
Quality of Support
Average: 8.7
9.0
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Rollbar
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@rollbar
3,947 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
Zipy
(51)4.9 out of 5
12th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zipy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    17
    Ease of Use
    16
    Session Replay
    16
    Issue Detection
    12
    Helpful
    10
    Cons
    Missing Features
    6
    Filtering Issues
    5
    Session Management
    5
    Difficult Filtering
    4
    Inadequate Logging
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zipy features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    9.5
    Ease of Admin
    Average: 8.6
    9.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zipy
    Year Founded
    2020
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 22% Mid-Market
Zipy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
17
Ease of Use
16
Session Replay
16
Issue Detection
12
Helpful
10
Cons
Missing Features
6
Filtering Issues
5
Session Management
5
Difficult Filtering
4
Inadequate Logging
4
View All Pros and Cons
Zipy features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.9
9.4
Quality of Support
Average: 8.7
9.5
Ease of Admin
Average: 8.6
9.7
Ease of Use
Average: 8.8
Seller Details
Seller
Zipy
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Tether
(23)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tether is a widget that makes website feedback and bug reporting easy. Our native screenshot and screen recording tools make it easy to report contextual feedback in 1 step, directly from your websit

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 83% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tether Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Visibility
    2
    Ease of Use
    1
    Navigation Ease
    1
    Cons
    Software Bugs
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tether features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.9
    Quality of Support
    Average: 8.7
    9.8
    Ease of Admin
    Average: 8.6
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tether
    Year Founded
    2014
    HQ Location
    N/A
    Twitter
    @Tether_to
    553,517 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    244 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tether is a widget that makes website feedback and bug reporting easy. Our native screenshot and screen recording tools make it easy to report contextual feedback in 1 step, directly from your websit

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 83% Small-Business
  • 9% Mid-Market
Tether Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Visibility
2
Ease of Use
1
Navigation Ease
1
Cons
Software Bugs
1
View All Pros and Cons
Tether features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.9
Quality of Support
Average: 8.7
9.8
Ease of Admin
Average: 8.6
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Tether
Year Founded
2014
HQ Location
N/A
Twitter
@Tether_to
553,517 Twitter followers
LinkedIn® Page
www.linkedin.com
244 employees on LinkedIn®
Zoho BugTracker
(40)4.4 out of 5
Save to My Lists
Entry Level Price:$8 /month /user if bil...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by more than 35 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closu

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho BugTracker features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    8.3
    Ease of Admin
    Average: 8.6
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,388 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by more than 35 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closu

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Small-Business
  • 25% Mid-Market
Zoho BugTracker features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.4
Quality of Support
Average: 8.7
8.3
Ease of Admin
Average: 8.6
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,388 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
Ybug
(29)4.8 out of 5
8th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:0 EUR
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback alo

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ybug Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Customer Support
    4
    Flexibility
    4
    Integrations
    4
    Features
    3
    Cons
    Missing Features
    1
    Overwhelming Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ybug features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.6
    9.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ybug
    HQ Location
    N/A
    Twitter
    @ybug
    5 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback alo

Users
No information available
Industries
  • Computer Software
Market Segment
  • 79% Small-Business
  • 14% Mid-Market
Ybug Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Customer Support
4
Flexibility
4
Integrations
4
Features
3
Cons
Missing Features
1
Overwhelming Features
1
View All Pros and Cons
Ybug features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.6
9.9
Ease of Use
Average: 8.8
Seller Details
Seller
Ybug
HQ Location
N/A
Twitter
@ybug
5 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
DoneDone
(85)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $5.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    If you're looking for the most essential features in a task tracker and shared inbox, look no further than DoneDone. We work hard to make our product simple and easy to use, so you can focus on gettin

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DoneDone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Setup
    2
    Efficiency
    2
    Features
    2
    Project Management
    2
    Cons
    Filtering Issues
    2
    Inadequate Filtering
    1
    Lack of Tools
    1
    Not Intuitive
    1
    Subtask Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DoneDone features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.7
    9.5
    Ease of Admin
    Average: 8.6
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DoneDone
    Year Founded
    2007
    HQ Location
    Austin, US
    Twitter
    @GetDoneDone
    628 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

If you're looking for the most essential features in a task tracker and shared inbox, look no further than DoneDone. We work hard to make our product simple and easy to use, so you can focus on gettin

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
DoneDone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Setup
2
Efficiency
2
Features
2
Project Management
2
Cons
Filtering Issues
2
Inadequate Filtering
1
Lack of Tools
1
Not Intuitive
1
Subtask Issues
1
View All Pros and Cons
DoneDone features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.7
9.5
Ease of Admin
Average: 8.6
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
DoneDone
Year Founded
2007
HQ Location
Austin, US
Twitter
@GetDoneDone
628 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Jam.dev
(34)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jam.dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Team Collaboration
    5
    Efficiency
    4
    Reporting
    4
    Task Management
    3
    Cons
    Bug Management
    2
    Lack of Tools
    2
    Connectivity Issues
    1
    Expensive
    1
    Slow Loading
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jam.dev features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.6
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jam
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @jamdotdev
    3,775 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

Users
No information available
Industries
  • Computer Software
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
Jam.dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Team Collaboration
5
Efficiency
4
Reporting
4
Task Management
3
Cons
Bug Management
2
Lack of Tools
2
Connectivity Issues
1
Expensive
1
Slow Loading
1
View All Pros and Cons
Jam.dev features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.6
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Jam
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@jamdotdev
3,775 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Atatus
(90)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atatus is a full-stack observability platform developed for optimizing the performance and reliability of software applications. Our platform seamlessly integrates monitoring, security, and analytics,

    Users
    • CTO
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atatus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    6
    Ease of Use
    5
    User Interface
    4
    Setup Ease
    3
    Analytics
    2
    Cons
    Lack of Information
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atatus features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.7
    9.4
    Ease of Admin
    Average: 8.6
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atatus
    Year Founded
    2014
    HQ Location
    Chennai, TamilNadu
    Twitter
    @atatusapp
    96 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atatus is a full-stack observability platform developed for optimizing the performance and reliability of software applications. Our platform seamlessly integrates monitoring, security, and analytics,

Users
  • CTO
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Small-Business
  • 20% Mid-Market
Atatus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
6
Ease of Use
5
User Interface
4
Setup Ease
3
Analytics
2
Cons
Lack of Information
1
View All Pros and Cons
Atatus features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.7
9.4
Ease of Admin
Average: 8.6
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Atatus
Year Founded
2014
HQ Location
Chennai, TamilNadu
Twitter
@atatusapp
96 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Bugsee
(18)4.9 out of 5
Save to My Lists
Entry Level Price:$99 Up to 100 devices
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bugsee is a bug and crash reporting tool for iOS and Android apps. Like a black box on an airplane, Bugsee locally records everything that the app is doing. Whenever a bug occurs, everything that led

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 83% Small-Business
    • 11% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bugsee features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.6
    9.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bugsee
    Year Founded
    2016
    HQ Location
    San Jose, CA
    Twitter
    @BugseeHQ
    4,319 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bugsee is a bug and crash reporting tool for iOS and Android apps. Like a black box on an airplane, Bugsee locally records everything that the app is doing. Whenever a bug occurs, everything that led

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 83% Small-Business
  • 11% Mid-Market
Bugsee features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
10.0
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.6
9.7
Ease of Use
Average: 8.8
Seller Details
Seller
Bugsee
Year Founded
2016
HQ Location
San Jose, CA
Twitter
@BugseeHQ
4,319 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
FusionReactor APM
(179)4.8 out of 5
13th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Introducing FusionReactor Observability with OpsPilot GenAI and OpenTelemetry Integration – the ultimate solution for comprehensive application monitoring and analysis. With this powerful combination

    Users
    • Developer
    • CTO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FusionReactor APM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    24
    Real-time Monitoring
    22
    Ease of Use
    17
    Performance
    15
    Troubleshooting
    14
    Cons
    Learning Curve
    8
    Expensive
    6
    Learning Difficulty
    6
    UX Improvement
    6
    Difficult Learning
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FusionReactor APM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    9.0
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intergral
    Company Website
    Year Founded
    1998
    HQ Location
    Boeblingen, DE
    Twitter
    @Fusion_Reactor
    9,407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Introducing FusionReactor Observability with OpsPilot GenAI and OpenTelemetry Integration – the ultimate solution for comprehensive application monitoring and analysis. With this powerful combination

Users
  • Developer
  • CTO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Small-Business
  • 29% Mid-Market
FusionReactor APM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
24
Real-time Monitoring
22
Ease of Use
17
Performance
15
Troubleshooting
14
Cons
Learning Curve
8
Expensive
6
Learning Difficulty
6
UX Improvement
6
Difficult Learning
5
View All Pros and Cons
FusionReactor APM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
9.0
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
Intergral
Company Website
Year Founded
1998
HQ Location
Boeblingen, DE
Twitter
@Fusion_Reactor
9,407 Twitter followers
LinkedIn® Page
www.linkedin.com
Luciq
(237)4.4 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luciq is the Agentic Observability Platform for Mobile, purpose-built to help enterprise teams deliver flawless app experiences at scale. Powered by autonomous AI agents, Luciq detects anomalies, prio

    Users
    • Software Engineer
    • Android Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Luciq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Bug Detection
    2
    Error Identification
    2
    Feedback
    2
    Feedback Management
    2
    Cons
    Missing Features
    3
    Expensive
    2
    Lack of Tools
    2
    Bug Management
    1
    Delays
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Luciq features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.2
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Luciq
    Company Website
    Year Founded
    2014
    HQ Location
    California, USA
    LinkedIn® Page
    www.linkedin.com
    283 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luciq is the Agentic Observability Platform for Mobile, purpose-built to help enterprise teams deliver flawless app experiences at scale. Powered by autonomous AI agents, Luciq detects anomalies, prio

Users
  • Software Engineer
  • Android Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 27% Mid-Market
Luciq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Bug Detection
2
Error Identification
2
Feedback
2
Feedback Management
2
Cons
Missing Features
3
Expensive
2
Lack of Tools
2
Bug Management
1
Delays
1
View All Pros and Cons
Luciq features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.2
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Luciq
Company Website
Year Founded
2014
HQ Location
California, USA
LinkedIn® Page
www.linkedin.com
283 employees on LinkedIn®
Wrike
(4,472)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wrike is a comprehensive work management platform designed to help teams and organizations streamline their collaboration, project planning, and task execution. By centralizing all work-related activi

    Users
    • Project Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wrike is a project management platform that helps organizations collaborate, manage tasks, and meet deadlines.
    • Users like Wrike's AI and automation features, its integration with other systems, and its user-friendly interface that makes task management efficient and convenient.
    • Users reported that the UI and UX could be improved, the mobile app has limitations compared to the desktop version, and the platform can be overwhelming for first-time users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Wrike Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Project Management
    508
    Team Collaboration
    498
    Task Management
    480
    Organization
    383
    Ease of Use
    335
    Cons
    Learning Curve
    328
    Not Intuitive
    243
    Missing Features
    218
    Limited Features
    189
    Complex Usability
    173
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wrike features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.3
    Ease of Admin
    Average: 8.6
    7.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wrike, Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    San Diego, CA
    Twitter
    @wrike
    13,653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,291 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wrike is a comprehensive work management platform designed to help teams and organizations streamline their collaboration, project planning, and task execution. By centralizing all work-related activi

Users
  • Project Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wrike is a project management platform that helps organizations collaborate, manage tasks, and meet deadlines.
  • Users like Wrike's AI and automation features, its integration with other systems, and its user-friendly interface that makes task management efficient and convenient.
  • Users reported that the UI and UX could be improved, the mobile app has limitations compared to the desktop version, and the platform can be overwhelming for first-time users.
Wrike Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Project Management
508
Team Collaboration
498
Task Management
480
Organization
383
Ease of Use
335
Cons
Learning Curve
328
Not Intuitive
243
Missing Features
218
Limited Features
189
Complex Usability
173
View All Pros and Cons
Wrike features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.3
Ease of Admin
Average: 8.6
7.9
Ease of Use
Average: 8.8
Seller Details
Seller
Wrike, Inc.
Company Website
Year Founded
2006
HQ Location
San Diego, CA
Twitter
@wrike
13,653 Twitter followers
LinkedIn® Page
www.linkedin.com
1,291 employees on LinkedIn®
Honeybadger
(17)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Honeybadger is a full-stack, all-in-one application monitoring tool that helps software development teams quickly identify and resolve issues in production environments. Honeybadger combines error tra

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 65% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Honeybadger Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    User Interface
    5
    Customer Support
    4
    Easy Integrations
    2
    Error Tracking
    2
    Cons
    Expensive
    2
    Lack of Tools
    2
    Connectivity Issues
    1
    Dashboard Issues
    1
    Data Inaccuracy
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Honeybadger features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    10.0
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Honeybadger
    Year Founded
    2012
    HQ Location
    Kirkland, WA
    Twitter
    @honeybadgerapp
    1,691 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Honeybadger is a full-stack, all-in-one application monitoring tool that helps software development teams quickly identify and resolve issues in production environments. Honeybadger combines error tra

Users
No information available
Industries
  • Computer Software
Market Segment
  • 65% Small-Business
  • 24% Mid-Market
Honeybadger Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
User Interface
5
Customer Support
4
Easy Integrations
2
Error Tracking
2
Cons
Expensive
2
Lack of Tools
2
Connectivity Issues
1
Dashboard Issues
1
Data Inaccuracy
1
View All Pros and Cons
Honeybadger features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.4
Quality of Support
Average: 8.7
10.0
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Honeybadger
Year Founded
2012
HQ Location
Kirkland, WA
Twitter
@honeybadgerapp
1,691 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
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