I appreciate that Ybug offers every critical feature necessary compared to all other alternatives and maintains an excellent price point. This makes it an invaluable tool for our software development agency. The ease of integrating a feedback widget for bug reporting and new feature requests across simultaneously developed projects is a game-changer. The integration capabilities, including a comprehensive dashboard and multiple channels for routing feedback, ensure that everything is seamlessly reported and addressed. Additionally, the team's responsiveness to feedback and requests is outstanding, consistently implementing suggestions and changes, even for users not on the highest pricing plans. This flexibility makes it feel like Ybug satisfies all our needs straight out of the box, and if additional features are required, they are likely to be implemented quickly. The ability to annotate on websites, submit video recordings, and add custom fields for prioritizing different types of bug or feature requests adds significant value. The platform's integration with tools like Slack, email, webhooks, Zapier, and APIs further enriches our workflow, promoting efficiency and cohesiveness. Review collected by and hosted on G2.com.
Nothing really. A small nice-to-have feature would be guests mode, but Ybug sends all reports to our PM tool anyway where all the guests are already in. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
