--- title: ruttl Reviews meta\_title: 'ruttl Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 21 reviews by the users' company size, role or industry to find out how ruttl works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 21 scale: '5' date\_modified: '2026-08-07' parent\_category: name: DevOps url: https://www.g2.com/categories/devops --- ### ruttl Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Ruttl's platform to be **simple and easy to use** , streamlining collaboration and feedback collection effortlessly. [(10 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2036724&qs=pros-and-cons#reviews) Users value Ruttl for its **effective team collaboration** , simplifying communication and feedback directly on live websites. [(3 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2036712&qs=pros-and-cons#reviews) Users value the **time-saving features** of Ruttl, streamlining communication and enhancing workflow efficiency for agencies and clients. [(3 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2118883&qs=pros-and-cons#reviews) Users commend the **fast and helpful customer service** of Ruttl, facilitating efficient website feedback collection. [(2 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2305517&qs=pros-and-cons#reviews) Users appreciate Ruttl's **effortless navigation and collaboration features** , enhancing client interactions and streamlining feedback collection. [(2 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2036723&qs=pros-and-cons#reviews) Users are frustrated by the **lack of tools** , especially for automatic member additions in new projects. [(2 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2036725&qs=pros-and-cons#reviews) Users find Ruttl's **pricing inflexibility** challenging, wishing for more tailored options for solo professionals. [(2 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=1052671&qs=pros-and-cons#reviews) Users report that the product is **sometimes glitchy** , impacting its reliability and user experience. [(1 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2389786&qs=pros-and-cons#reviews) Users find the **difficult setup** of Ruttl challenging, especially when working with specific website themes like Divi. [(1 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2431713&qs=pros-and-cons#reviews) Users report **error issues** with members not being added automatically when new projects are created in ruttl. [(1 mentions)](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2350604&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ruttl ##### 1. Ease of Use Users find Ruttl's platform to be **simple and easy to use** , streamlining collaboration and feedback collection effortlessly. [ See 10 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2036724&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Quarterly Website Updates" What do you like about ruttl? This software has made it effortless for my company to navigate our quarterly website changes across multiple departments. The feature to navigate as ![Marisa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa L.") ML Marisa L. Small-Business (50 or fewer emp.) 4.0/5 "A Game-Changer for Client Feedback and Website Requests" What do you like about ruttl? Ruttl makes my life easier, as well as my clients'. It's simple to use for people who are non-technical because all you need to do is click where you' ##### 2. Team Collaboration Users value Ruttl for its **effective team collaboration** , simplifying communication and feedback directly on live websites. [ See 3 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2036712&qs=pros-and-cons#reviews) See Related User Reviews ![Danielle V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle V.") DV Danielle V. 4.0/5 "Effortless Annotations and Team Collaboration" What do you like about ruttl? I like ruttl for its ease of use, making it straightforward to navigate and implement changes. It's a great collaborative tool for team communication ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Streamline client collaboration and efficiency with Ruttl" What do you like about ruttl? Ruttl has become an indispensable tool in my web design projects, fundamentally changing the way I interact with clients and simplifying the process o ##### 3. Time Saving Users value the **time-saving features** of Ruttl, streamlining communication and enhancing workflow efficiency for agencies and clients. [ See 3 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2118883&qs=pros-and-cons#reviews) See Related User Reviews ![Marisa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa L.") ML Marisa L. Small-Business (50 or fewer emp.) 4.0/5 "A Game-Changer for Client Feedback and Website Requests" What do you like about ruttl? Ruttl makes my life easier, as well as my clients'. It's simple to use for people who are non-technical because all you need to do is click where you' ![Paul G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul G.") PG Paul G. Small-Business (50 or fewer emp.) 5.0/5 "Saves Time and So Easy to Use" What do you like about ruttl? This software saves our agency and clients so much time going back-and-forth and is easy to use ##### 4. Customer Service Users commend the **fast and helpful customer service** of Ruttl, facilitating efficient website feedback collection. [ See 2 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2305517&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent everything!" What do you like about ruttl? Customer support is fast and very helpful and understanding. Easy to collect comments directly on all our websites, instead of per ticket basis. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.0/5 "Terrible customer service" What do you like about ruttl? Had high hopes for Ruttl. The platform is simple and easy to use, however they recently changed their free plan to only be accessible via Desktop (the ##### 5. Features Users appreciate Ruttl's **effortless navigation and collaboration features** , enhancing client interactions and streamlining feedback collection. [ See 2 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2036723&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Quarterly Website Updates" What do you like about ruttl? This software has made it effortless for my company to navigate our quarterly website changes across multiple departments. The feature to navigate as ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Streamline client collaboration and efficiency with Ruttl" What do you like about ruttl? Ruttl has become an indispensable tool in my web design projects, fundamentally changing the way I interact with clients and simplifying the process o ### 5 Cons or Disadvantages of ruttl ##### 1. Lack of Tools Users are frustrated by the **lack of tools** , especially for automatic member additions in new projects. [ See 2 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2036725&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent everything!" What do you dislike about ruttl? Just that members are not being added automatically when adding new projects. ![Rithvik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rithvik P.") RP Rithvik P. Small-Business (50 or fewer emp.) 5.0/5 "Stop receiving feedback on emails use Ruttl" What do you dislike about ruttl? I use ClickUp for my Project management, but there is a scope for adding more tools. ##### 2. Pricing Issues Users find Ruttl's **pricing inflexibility** challenging, wishing for more tailored options for solo professionals. [ See 2 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=1052671&qs=pros-and-cons#reviews) See Related User Reviews ![Marisa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa L.") ML Marisa L. Small-Business (50 or fewer emp.) 4.0/5 "A Game-Changer for Client Feedback and Website Requests" What do you dislike about ruttl? As a solopreneur with multiple clients, I wish that Ruttl's plans were a bit more flexible. Their Pro plan defaults to 2 users, when I would only need ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "A great tool that truly helps web designers" What do you dislike about ruttl? As a solo user, I found the pricing a bit challenging due to currency differences. It would be great to see more flexible options for individual profe ##### 3. Bugs Users report that the product is **sometimes glitchy** , impacting its reliability and user experience. [ See 1 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2389786&qs=pros-and-cons#reviews) See Related User Reviews ![Danielle V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle V.") DV Danielle V. 4.0/5 "Effortless Annotations and Team Collaboration" What do you dislike about ruttl? sometimes glitchy ##### 4. Difficult Setup Users find the **difficult setup** of Ruttl challenging, especially when working with specific website themes like Divi. [ See 1 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2431713&qs=pros-and-cons#reviews) See Related User Reviews ![Marisa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa L.") ML Marisa L. Small-Business (50 or fewer emp.) 4.0/5 "A Game-Changer for Client Feedback and Website Requests" What do you dislike about ruttl? As a solopreneur with multiple clients, I wish that Ruttl's plans were a bit more flexible. Their Pro plan defaults to 2 users, when I would only need ##### 5. Error Issues Users report **error issues** with members not being added automatically when new projects are created in ruttl. [ See 1 mentions ](https://www.g2.com/products/ruttl/reviews?filters%5Bsentiment_snippet%5D=2350604&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent everything!" What do you dislike about ruttl? Just that members are not being added automatically when adding new projects. ## Top-Rated Alternatives [ ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp") ClickUp 4.6/5(13,674) ](https://www.g2.com/products/clickup/reviews) [ ![Jira](https://images.g2crowd.com/uploads/product/hd_favicon/33ea9716a927c77d0e0c7cfe1a01035d/jira.svg "Jira") Jira 4.3/5(7,931) ](https://www.g2.com/products/jira/reviews) [ ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike") Wrike 4.2/5(4,539) ](https://www.g2.com/products/wrike/reviews) [ View All Alternatives ](https://www.g2.com/products/ruttl/competitors/alternatives) ![Marisa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa L.") ML Marisa L. Website Designer, CEO Small-Business (50 or fewer emp.) 1/22/2026 "A Game-Changer for Client Feedback and Website Requests" 4/5 What do you like best about ruttl? Ruttl makes my life easier, as well as my clients'. It's simple to use for people who are non-technical because all you need to do is click where you'd like leave a comment. Since I have multiple website retainer clients, it helps a ton with keeping track of requests and I love the email alerts it sends when I receive new comments. Ruttl is a game changer for my business. Review collected by and hosted on G2.com. What do you dislike about ruttl? As a solopreneur with multiple clients, I wish that Ruttl's plans were a bit more flexible. Their Pro plan defaults to 2 users, when I would only need 1. In addition, I had trouble setting up a few of my websites that are using Divi. After some troubleshooting, I was able to figure out how to successfully add them and I have not had any issues since. Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? Managing multiple website retainer clients' requests by keeping them in one place, and limiting phone calls & emails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/25/2025 "A great tool that truly helps web designers" 5/5 What do you like best about ruttl? Ruttl has made my communication with clients so much easier! I love being able to leave and receive comments right on the website. It’s intuitive, saves a lot of time, and brings more clarity to the entire process. It's now an essential part of my workflow! It was also very easy to implement — no complicated setup at all. Plus, it integrates perfectly with the way I work, making everything smoother from start to finish. Review collected by and hosted on G2.com. What do you dislike about ruttl? As a solo user, I found the pricing a bit challenging due to currency differences. It would be great to see more flexible options for individual professionals. That said, the support team was incredibly kind and human — it's rare to feel so well-treated by a tech company. Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? Ruttl solves the problem of unclear client feedback during website development. Instead of long email threads or screenshots, I can receive comments directly on the page. This makes the process faster, reduces misunderstandings, and helps me deliver better results in less time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul G.") PG Paul G. Sr Project Manager Small-Business (50 or fewer emp.) 11/17/2025 "Saves Time and So Easy to Use" 5/5 What do you like best about ruttl? This software saves our agency and clients so much time going back-and-forth and is easy to use Review collected by and hosted on G2.com. What do you dislike about ruttl? The only improvement so far I would recommend is making it more clear to the clients and development team that they have to be on the comment. Tab to actually be able to see the comments. Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? It is reducing emails and time by allowing our customers to provide feedback and our development teams to be able to see that feedback and make the changes which reduces a lot of back-and-forth in Slack channels and emails Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") UD Verified User in Design Small-Business (50 or fewer emp.) 10/20/2025 "Terrible customer service" 2/5 What do you like best about ruttl? Had high hopes for Ruttl. The platform is simple and easy to use, however they recently changed their free plan to only be accessible via Desktop (therefore removing mobile previews - which ALL website designers will gather feedback from their clients for? Mobile is SO important) and they also limited comments to 10 max, for an ENITRE website (again, what web design client is going to have no more than 10 comments to leave on an entire 8-10 page website?). I reached out to Ruttl about upgrading to their Pro Plan and advised that I only needed 1 seat as I am a solopreneur, they were willing to offer me a part discount for upgrading with just 1 seat as long as I gave them good reviews on multiple websites. I was happy to do this (speaking honestly in reviews of course) and then I never heard back from them with details to upgrade. I have followed up 3 times now, had issues with the timeframe of a client's project because of it, and it's been almost 2 weeks and I've not heard from them. Since then I've switched to another platform with much better customer service who I'll be sticking with. Disappointed. Review collected by and hosted on G2.com. What do you dislike about ruttl? They need to improve their customer service and have better turnaround times for replies. I should not be waiting over a week just for a reply to one email (let alone 3 follow up emails!) Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? I'm a web designer, it helps me get on screen feedback from my clients. Review collected by and hosted on G2.com. Show More 10/28/2025 Validated ReviewerSource: G2 invite ![Yarden H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yarden H.") YH Yarden H. Website Developer Small-Business (50 or fewer emp.) 3/26/2026 "Excellent UI and Rich Commenting Features" 5/5 What do you like best about ruttl? Very good UI and rich features for commenting Review collected by and hosted on G2.com. What do you dislike about ruttl? More options should be available for different roles and different types of commenting Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? Commenting and communicating with clients Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 1/23/2026 "Effortless Quarterly Website Updates" 5/5 What do you like best about ruttl? This software has made it effortless for my company to navigate our quarterly website changes across multiple departments. The feature to navigate as many pages as you need in one link is especially awesome. Review collected by and hosted on G2.com. What do you dislike about ruttl? Nothing so far it is simple and easy to use! Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? This software has made it effortless for my company to navigate our quarterly website changes across multiple departments. I switched over from marker and think this product is a much improved experience for everyone. Been using about a year and always recommending it! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Danielle V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle V.") DV Danielle V. 12/10/2025 "Effortless Annotations and Team Collaboration" 4/5 What do you like best about ruttl? I like ruttl for its ease of use, making it straightforward to navigate and implement changes. It's a great collaborative tool for team communication regarding website improvements. I find the annotation tool particularly valuable. The initial setup was very easy, which made getting started a breeze. Review collected by and hosted on G2.com. What do you dislike about ruttl? sometimes glitchy Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? Ruttl improves team communication for website improvements, making it easy to annotate and collaborate effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") AD Verified User in Design Small-Business (50 or fewer emp.) 11/4/2025 "Excellent everything!" 5/5 What do you like best about ruttl? Customer support is fast and very helpful and understanding. Easy to collect comments directly on all our websites, instead of per ticket basis. Have different devices view to check our websites from (other website reviewers dont have, that's why we chose Ruttl). Review collected by and hosted on G2.com. What do you dislike about ruttl? Just that members are not being added automatically when adding new projects. Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? Customer support is fast and very helpful and understanding. Easy to collect comments directly on all our websites, instead of per ticket basis. Have different devices view to check our websites from (other website reviewers dont have, that's why we chose Ruttl). Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KG Kelly G. Web Designer Mid-Market (51-1000 emp.) 3/21/2025 "Affordable tool for collecting team-wide feedback" 5/5 What do you like best about ruttl? I really like the easy of use, our team finds it accessible and easy to navigate Review collected by and hosted on G2.com. What do you dislike about ruttl? I do wish that the file upload allowed multiple files to be combined (i.e. a series of jpgs as one project) without converting to a PDF. Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? Ruttl allows my team to quickly and easily share feedback on visual content which is needed regularly for proof revisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Evan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan K.") EK Evan K. CEO & Investor Small-Business (50 or fewer emp.) 5/31/2024 "Okay support, charged my card more than authorized." 2.5/5 What do you like best about ruttl? Inital pricing was apealing. Was sorely disapointed with the product. Review collected by and hosted on G2.com. What do you dislike about ruttl? The customer support was terrible to start but evetnually came around. They then proceeded to charge my card more than the pricing I signed up for. Run the other direction. It's not worth your time. The customer support reps clearly didn't care enough to put the effort in inittaly. Review collected by and hosted on G2.com. What problems is ruttl solving and how is that benefiting you? It's not working Review collected by and hosted on G2.com. 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