DoneDone offers no permanent free tier, but a free trial is available for teams evaluating DoneDone's pricing tiers before committing. The entry-level Collaborate plan starts at $5.00/month and includes unlimited projects, Kanban boards, custom workflows, and API access. DoneDone's Outreach tier at $12.00/month adds the full mailbox suite, including unlimited mailboxes, saved replies, auto-responses, and office hours configuration. G2 reviewers consistently highlight the mailbox and shared inbox capabilities as the primary driver for upgrading to Outreach, with users in retail, consumer services, and marketing citing centralized email support management as the decisive feature separating the two paid tiers.