Ybug Reviews & Product Details

I appreciate that Ybug offers every critical feature necessary compared to all other alternatives and maintains an excellent price point. This makes it an invaluable tool for our software development agency. The ease of integrating a feedback widget for bug reporting and new feature requests across simultaneously developed projects is a game-changer. The integration capabilities, including a comprehensive dashboard and multiple channels for routing feedback, ensure that everything is seamlessly reported and addressed. Additionally, the team's responsiveness to feedback and requests is outstanding, consistently implementing suggestions and changes, even for users not on the highest pricing plans. This flexibility makes it feel like Ybug satisfies all our needs straight out of the box, and if additional features are required, they are likely to be implemented quickly. The ability to annotate on websites, submit video recordings, and add custom fields for prioritizing different types of bug or feature requests adds significant value. The platform's integration with tools like Slack, email, webhooks, Zapier, and APIs further enriches our workflow, promoting efficiency and cohesiveness. Review collected by and hosted on G2.com.

Nothing really. A small nice-to-have feature would be guests mode, but Ybug sends all reports to our PM tool anyway where all the guests are already in. Review collected by and hosted on G2.com.

Ybug makes collecting feedback and bugs extremely smooth, even for non-technical users. Annotated screenshots, automatic environment information (browser, console, URL, screen size), and integrations with our project management tools save considerable time during testing and support phases. Installation is quick, the interface is clear, and the team behind the product is responsive and attentive. Review collected by and hosted on G2.com.

Nothing to report, the experience is overall very satisfactory. Review collected by and hosted on G2.com.

YBug makes it incredibly easy for our End Users, QAs, and POs, to report bugs and feedback directly from the application, with all the context we need (screenshots, browser info, console logs).

It has streamlined our QA and Development process, saving us time and reducing misunderstandings considerably.

Is very easy to integrate in DEV/QA/PRD environments.

The customer support is extremely fast, less than 1 business day.

We use Ybug in every project to get testing feedback asap. Review collected by and hosted on G2.com.

While YBug is great for capturing feedback, the reporting features feel limited. Review collected by and hosted on G2.com.

Provides perfect screen-shotting capabilities as well as additional features like console logging, all for a very reasonable price-point. Also integrated with the tools we already use. Review collected by and hosted on G2.com.

I have had a near-perfect experience with the tool, and when that hasn't been perfect, their support team has stepped in to make it right by providing product fixes and enhancements. I'm very happy with Ybug! Review collected by and hosted on G2.com.

Ybug's user-friendly interface simplifies the bug reporting process, making it accessible even to those without technical expertise. Its visual feedback capabilities, including annotated screenshots and video recordings, allow users to effectively communicate issues, enhancing clarity and efficiency in problem-solving. The tool's flexibility is evident through its extensive integrations with over 2,000 third-party applications, such as Slack, Trello, and Freshdesk, enabling seamless incorporation into existing workflows. Additionally, Ybug's automatic inclusion of environment details—like site URL, browser information, operating system, and display size—provides developers with comprehensive context, facilitating quicker and more accurate bug resolution. The platform's commitment to data security and performance, demonstrated by its GDPR compliance and minimal impact on website speed, further underscores its reliability and user-centric design.

For educators and administrators managing Moodle sites, Ybug proves invaluable. Its intuitive feedback system allows educators to report issues or suggest improvements effortlessly, ensuring that the learning environment remains effective and user-friendly. The ability to integrate Ybug with various project management and communication tools streamlines the support process, making it easier to address and resolve concerns promptly. This ongoing support mechanism is crucial for maintaining a dynamic and responsive educational platform. Review collected by and hosted on G2.com.

My experience with Ybug has been largely positive. I appreciate its user-friendly interface and seamless integration with various project management tools. Review collected by and hosted on G2.com.

I like its simplicity and flexibility which makes it a one-tool-fits-all or many purposes solution. We're using Ybug to do reviews of our website, of our online courses, but also of our software screenshots (requires that they need to be opened in the browser). Our reviewers who are from different teams across our company love Ybug too because they got familiar with it in no time.

And I want to mention the agility of the Ybug team: They fix issues within a short period of time and are constantly working on improving the tool - always taking into account the users' needs and worries.

Another plus are the many integrations Ybug offers. Review collected by and hosted on G2.com.

I'm sure Ybug will add more granular edit and setting options, but nothing that I'm missing right now, comes to my mind.

However, as we are often running similar review projects, a way to copy projects or use templates would be nice-to-have to save time in repetitive, manual actions. Review collected by and hosted on G2.com.

It is simple but intuitive and fills the role it needs to to allow for feedback both internally and from clients on ways to improve and fix our platform. The customer service at Ybug is also extremely good. We have already used Ybug to fix some very glaring issues that were reported, so I would recommend it to others with similar needs. Review collected by and hosted on G2.com.

It doesn't integrate with Zoho currently Review collected by and hosted on G2.com.

I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically. Review collected by and hosted on G2.com.

It would be great if we have users integrated with our domain so there is no need to add them manually, but it is only one time job, no big issue. Review collected by and hosted on G2.com.

It was extremely easy and fast to install for our internal needs via the browser extension. As the only thing needed is an account and the extension, I don't think it is possible to have a faster installation process.

We are a small team at the moment of this review, lots to do without enough time. When I saw the extension and how it works, I jumped on it and send the info to other team members. Now they can create bug or anything else) reports with ease and very quickly. The automatic screenshot + drawing capabilities are super useful.

Everything else is more classic, but works very weel and is fast.

As the team will grow, there may be some problems to use Ybug this way, but for a small to middle size team, it is perfect.

Support is not needed as everything is easy to use and works well. But if you need to contact them one day, they will provide precise and fast answer. Review collected by and hosted on G2.com.

Some missing features that will be added very soon: assignee on issue, labels management. Review collected by and hosted on G2.com.

Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent. Review collected by and hosted on G2.com.

None - we have been quite happy we the product. Review collected by and hosted on G2.com.