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Gupshup

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65 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2004
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Gupshup Reviews

Review Filters
Profile Name
Star Rating
46
16
3
0
0
Giuseppe P.
GP
Giuseppe P.
11/25/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI

Complete Functionality and Intuitive Integration for Bot Management

Gupshup offers an excellent variety of features for creating and managing bots, with strong integration on WhatsApp and other channels. The interface is intuitive and the learning curve is relatively quick. The documentation is clear and customer support responds in reasonable time.
Verified User in Human Resources
UH
Verified User in Human Resources
11/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Best domestic WA service provider

I have used 2-3 wa service providers, including gupshup. but the gupshup UI felt different.. as a indian user its very easy and convenient to use domestic service providers and gupshup is one of the great option of it. their customer support is always on time. if any things breaks directly from meta's end then gupshup team proactively looking with them and helping us on real time.
Santhosh Kumar Reddy T.
ST
Santhosh Kumar Reddy T.
Retention @ Lenskart
10/28/2025
Validated Reviewer
Review source: Organic

Feature-Rich Platform, But UI/UX Needs Improvement

Gupshup has wide variety of features covering different use cases which will help in address 1 CBP, different templates, Chatbots, SMS, RCS, Email etc

About

Contact

HQ Location:
San Francisco, US

Social

@gupshup

What is Gupshup?

Gupshup enables better customer engagement through conversational messaging. We are the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Our carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. Businesses have made conversations an integral part of their customer engagement success.

Details

Year Founded
2004