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Gupshup

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67 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2004
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Gupshup Reviews

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Profile Name
Star Rating
48
16
3
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0
LS
Luciana S.
IT Manager at Fisiotrainers
06/11/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple Multi-Channel Chatbots with Strong Delivery, Analytics, and Personalization

Gupshup has simplified the process of deploying and guiding conversational messaging and this happens in multiple channels The software works well with other communication platforms including SMS, WhatsApp, Instagram, among others The interface for Gupshup is very simple, and this helps in creating reliable chatbots The app has brilliant message delivery capabilities and it needs no extra extra communication infrastructure Gupshup provides us with scalable customer engagement support and this happens without extra support team The program includes both human and AI support to handle customer conversations for clarity and dependability Gupshup gives us outstanding analytics, more so on chatbot performance and marketing campaigns The interactions that we get with clients are personalized and they focus on their insights and preferences
Sushil Kumar P.
SP
Sushil Kumar P.
05/18/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Seamless CRM Integration with a Fast, Easy-to-Use UI

Seamless integration to our CRM tool. Easy UI and connection speed is also good
Dhiraj R.
DR
Dhiraj R.
Assistant Head - Digital Marketing @ SP Jain School of Global Management
04/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Stable WhatsApp API + HubSpot Integration for Scalable Marketing Automation

The WhatsApp API integration is quite stable and works well with HubSpot for sending marketing communication at scale. Once the setup is done, it becomes easy to automate campaigns, trigger messages, and manage templates. Delivery rates are reliable, and it handles large volumes without much issue.

About

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HQ Location:
San Francisco, US

Social

@gupshup

What is Gupshup?

Gupshup enables better customer engagement through conversational messaging. We are the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Our carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. Businesses have made conversations an integral part of their customer engagement success.

Details

Year Founded
2004
Website
www.gupshup.ai