Top Free Application Performance Monitoring (APM) Software

Check out our list of free Application Performance Monitoring (APM) Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Application Performance Monitoring (APM) Software to ensure you get the right product.

(973)4.5 out of 5
Optimized for quick response

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance of applications, the underlying infrastructure and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest enterprises trust D

Rebecca  D.
RD
It has been an efficient platform for working in professional ways. It helps us in analyzing the previous production related issues. It has brought... Read review
Christian L.
CL
Great toolkit, quick and solid provisioning. Helped a lot in diagnosis of a complex performance issue with multiple parties involved. Even with... Read review
(232)4.2 out of 5
Optimized for quick response
Entry Level Price:Start a free trial

AppDynamics, a part of Cisco, is the world’s #1 Application Performance Monitoring (APM) solution and AIOps platform. AppDynamics is a full-stack, business centric AIOps platform that helps technologists prevent digital performance issues by monitoring cloud-native technologies and traditional infrastructure to understand exactly what drives user experiences and impacts the bottom line for businesses. Founded in 2008 and acquired by Cisco in 2017, AppDynamics is the only company building the C

Andrew B.
AB
I like AppDynamics very much because it helps me to control in a more efficient way the apps that I am deplegating in the cloud, it offers detailed... Read review
JM
It is a good option to evaluate a process of monitoring your network. It offers good integration capabilities with other manufacturers, services... Read review
(239)4.3 out of 5
Optimized for quick response
Entry Level Price:Free

Sumo Logic is the pioneer of continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications and cloud computing. The Sumo Logic Continuous Intelligence Platform™ automates the collection, ingestion and analysis of application, infrastructure, security and IoT data to derive actionable insights within seconds. More than 2,000 customers around the world rely on S

Eric C.
EC
Secure, very functional. I can find what I want, slice dice, make great julienne fries. Really this is the end all, be all solution for logging... Read review
UC
Powerful query engine, log ingest and metric analytics enable easy dashboarding of my application Read review
(213)4.2 out of 5
Entry Level Price:$0 Per host, per month

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration,

BB
Datadog has powerful integration. Practically, it can be supported with almost any service and it provides data collection with specific metrics... Read review
UM
The simple it is to get started, just install the agent and create a dashboard. Then personalize the metrics you want to track Read review
(334)4.5 out of 5
Optimized for quick response

Monitoring is an essential tool that can unlock new pathways to growth. At LogicMonitor, we expand what’s possible for businesses by advancing the technology behind them. We seamlessly monitor infrastructures, empowering companies to focus less on problem solving and more on evolution. We turn on a complete view in minutes, turn the dial from maintenance to innovation and turn the corner from sight to vision. Join us in shaping the information revolution. Specialties: network monitoring, serve

AI
LogicMonitor is my first in-depth experience with a third party systems-monitoring tool and the while the setup takes a little to get used to, once... Read review
CI
Auto Discovery which is a process where Logic Monitor determines all the similar components of a particular type. LM Cloud for Cloud resources is... Read review
(93)4.7 out of 5
Entry Level Price:$19 Month

FusionReactor allows you to quickly find bottlenecks in your code and in your database; making your Java or ColdFusion application run faster and more efficiently. The integrated production safe debugger helps you to quickly find bugs & alleviate technical debt allowing you more time to write better code. FusionReactor continually monitors your app and your database so when an error fires the automatic root cause analysis will trigger and you will be immediately sent details of where the

Nine P.
NP
Great interface, lots of options. We use this to keep track of how things are functioning on days when there is an increase in traffic and to debug... Read review
James E.
JE
FusionReactor is invaluable both for diagnosing problems and optimizing performance. It feels like flying blind without it, it makes it so much... Read review
(75)4.6 out of 5

Instana is Delivering the Future of APM Today As companies embrace CI/CD, DevOps and Agile methodologies, traditional monitoring falls further and further behind, unable to keep up with the complexity and scale of dynamic application environments. Software-defined businesses require solutions to protect them from outages and bad user experiences – which is exactly what we deliver to our customers across the globe. APM enables software teams to monitor application performance and availability.

SD
The easy with which alerts can be configured is outstanding. The fact that the alerts can be channelized to multiple delivery channels is very... Read review
CI
Its intricate details. It has all the features one should have in a monitoring tool. Read review
(116)4.2 out of 5

Zabbix is an enterprise-class open source distributed monitoring solution designed to monitor and track performance and availability of network servers, devices, services and other IT resources. Zabbix is an all-in-one monitoring solution that allows users to collect, store, manage and analyze information received from IT infrastructure, as well as display on-screen, and alert by e-mail, SMS or Jabber when thresholds are reached. Zabbix allows administrators to recognize server and device prob

Luis P.
LP
1.- It's Open Source, that means if you do not like something ... you change it. You do not have a company behind telling you what improvements you... Read review
SG
There are different views about Zabbix which vary from people to people and from industry to industry. The best part of Zabbix is customization of... Read review
(142)4.6 out of 5

Veeam ONE, part of Veeam Availability Suite, provides a comprehensive monitoring and analytics solution for backup, virtual and physical environments. With support for Veeam Backup & Replication and Veeam Agents, as well as VMware vSphere, Microsoft Hyper-V and Nutanix AHV, Veeam ONE delivers deep, intelligent monitoring, reporting, and automation through interactive tools and intelligent learning, identifying and resolving real customer problems before they begin: • Monitoring & Report

EB
backing up and restoring is a breeze when using it. Read review
AM
Seamless deployment to a variety of virtual servers and hosts. Are environment between two companies includes VMWare, Hyper-V and a few physical... Read review
(58)4.6 out of 5
Entry Level Price:$1,750 500 sensors

PRTG Network Monitor is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout thier entire network and resolve them before they escalate and become business critical. PRTG monitors all systems, devices, traffic and applications of your IT infrastructure using these technologies: SNMP: ready to use and custom options WMI and Windows Performance Counters SSH: for Linux/Unix and MacOS systems Flows and Packet Sniffing HTTP requests REST APIs re

Jereme S.
JS
The simplistic design of tree hierarchical structures. Read review
HR
Upgrading the software is extremely easy. There is no need to do any command line it is all downloaded and installed locally with the PRTG upgrade... Read review
(115)4.7 out of 5
Entry Level Price:$0

LogRocket records what users do on your site so that you can reproduce bugs and fix issues faster.

DF
Full access to console and network debug information. Read review
Andrei S.
AS
Visibility -- ability to dive into a session, see what the user was doing and discover any issues they might have had while using your app. Clean... Read review
(53)4.3 out of 5
Optimized for quick response

After one too many unexpected late night code fires, we went searching for a set of application performance management tools to help us put an end to it. What we found told us what was broken, but lacked the ability to tell us why our applications failed, or how to maintain them and prevent the potential dumpster fire. So, we built Retrace to do exactly that. From pre-production to deployment, it is our belief that when our 1300+ customers spend less time fighting technology they spend more time

AC
I like the prefetch feature for developers allows the dev team to be involved earlier in the process of mitigating production defects. Read review
RG
Awesome Product, great dashboard having great features with minimal price. Read review
(48)4.7 out of 5
Entry Level Price:$0 0 na MONTH

Custom monitoring, analytics and automation platform to boost UX, at a fraction of the time and cost, and our help included at no cost. Traditional APM/BPM/CEM/DEM/RUM/Automation are expensive, lack customization, and have poor issue detection, automation and alert relay. But our software platform, germainAPM, offers teams a fully customizable, cost-effective APM/BPM/DEM/RUM/Automation that is cloud-based or on-premise and performs an automatic root-cause analysis of issues as well as a recorde

Ali N.
AN
1- I liked the whole functionality and session replay feature. 2- Integration was super easy in Drupal and instructions were clear and defined 3-... Read review
Volodymyr V.
VV
The GermainAPM is an interesting solution for the monitoring of work of applications. It has huge functionality and able to monitor a lot of... Read review
(116)4.5 out of 5
Optimized for quick response
Entry Level Price:Free

The continuous code improvement platform. Proactively discover, predict, and remediate errors with real-time AI-assisted workflows.

UC
Rollbar represents the errors in a form of graphs. You can monitor the number of bug occurrence, the number of affected IPs, the severity of... Read review
RC
I like that it alerts for an error, then the 10th error, the 100th error and so on. This allows me to go from seeing an error report to knowing... Read review
(23)4.7 out of 5

Rigor helps businesses of all sizes enable fast and reliable digital experiences for their end users. With Rigor’s easy-to-use performance monitoring and optimization software, our customers are able to monitor their user’s experience throughout the development lifecycle, communicate trends to stakeholders, and take action to improve performance by leveraging our step-by-step optimization insights.

Nicolaus (Cole) U.
NU
Rigor provides very good technology for delivering actionable information about website optimisation defects against the core requirements of... Read review
(20)4.8 out of 5

Scout APM helps developers to get back to coding by minimizing the effort required to identify and resolve performance issues. Scout’s developer-centric UI pinpoints the cause of performance issues down to the specific line of code causing them, helping developers to quickly resolve issues impacting customer experience. In addition, Scout’s Performance Insights proactively identifies potential problems such as memory bloat, N+1 queries and other abnormalities, enabling developers to stay ahe

Wasif H.
WH
- Memory allocation and response time trace breakdown - N+1 and memory bloat insights - Weekly email summarizing the overall performance boost in... Read review
Lachlan P.
LP
I installed this through Heroku and after the first week I had a baseline speed level. Now every week I receive an email alerting me to changes in... Read review
(17)5.0 out of 5

Serverless360 is one platform tool to manage and monitor Azure resources related to Serverless services. In a real-time scenario, the integrated cloud applications are not built with a single technology stack, it typically involves at least 3 or 4 different Azure Services. Currently, Azure Portal is designed more on vertical technology silos and it's difficult to visualize and manage such connected solutions. Serverless360 will help you to manage and monitor all your distributed Azure Services f

AM
I like the ability to see the physical representation of the entire application architecture. Seeing dependencies and their flows, while also... Read review
UL
The way in which the entire application can be monitored is of great help to mitigate errors and failures and the ease with which we can create... Read review
(17)4.2 out of 5

dotTrace helps you detect performance bottlenecks in a variety of .NET and .NET Core applications: WPF and Universal Windows Platform, ASP.NET, Windows and WCF services, Silverlight and unit tests.

WK
Like that you can set a timeframe where you can capture what calls are made and what methods are called. It is an amazing tool for someone new to... Read review
IT
Ease of use and the ability to interface with current programs. Read review
(29)4.6 out of 5

Catchpoint is revolutionizing digital experience monitoring to help companies deliver amazing customer experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect, identify, escalate, fix, and validate issues faster. Using Catchpoint’s advanced synthetic monitoring, users monitor everything from development to production that affects any digital experience. Monitor and Measure Websit

JM
Catchpoint has more than 500 testing nodes around the world that making it a good choice for global businesses. It has a comprehensive view which... Read review
Manuel F.
MF
It is really easy to setup and use catchpoint. Read review
(42)4.6 out of 5

Built for engineers by engineers, Scalyr is log management so fast you actually use it. Unlike traditional logging tools, only Scalyr is architected for revenue-generating software whose creators need to go fast, keep things simple, and empower their teams. Scalyr's rapidly-growing customer base includes NBC Universal, Business Insider, and Flexport.

Rich S.
RS
The View in Original Log feature let's me drill down from an alert directly into the context of the application when the error occurred. Very handy. Read review
JP
The web interface is the clear front-runner, you can easily select a period in time and view all logs (or only certain hosts) that fit that time... Read review
(18)4.2 out of 5
Entry Level Price:$9.99 /host/month *

SolarWinds® AppOptics™ is a simple, powerful and affordable SaaS-based infrastructure & application monitoring tool for custom on-premises, cloud, and hybrid systems. By enabling quick identification of performance problems across the stack from the application, to underlying infrastructure, down to the line of code, AppOptics helps reduce MTTR. AppOptics was thoughtfully designed for simple setup and use by all IT professionals with powerful features to quickly and automatically pinpoint pe

Kayla C.
KC
I like that you do not need to install anything when using this program. As a not very technically savvy person, I get really nervous when I need... Read review
UC
Bargain priced data monitoring tool which provides many ways to analyze this information. The notifications make it really convenient because it... Read review
(22)4.1 out of 5
Entry Level Price:$15 Per host, per month

SignalFx is the only real-time cloud monitoring platform for infrastructure, microservices, and applications. The platform discovers and collects metrics across every component in your cloud environment, replacing traditional point tools and providing real-time predictive analytics. The massively scalable SignalFx architecture is optimized for cloud infrastructure and microservices-based applications, It provides powerful visualization, proactive alerting, and collaborative triage capabilities f

MG
Support is awesome and so is general uptime Read review
Boban J.
BJ
It's easy to setup alerts when things go wrong, easy to filter bigdata, dashboards are super-useful. Read review
(13)4.6 out of 5

dotMemory allows you to analyze memory usage in a variety of .NET and .NET Core applications: desktop applications, Windows services, ASP.NET web applications, IIS, IIS Express, arbitrary .NET processes, and more.

UC
When we code there are more memory leaked opportunity. So it it the terrible thing for developers. We can analyze that using this tool. We can view... Read review
Devika P.
DP
It's an easy to use and customize tool. This application easily identifies the memory issues and leakage, pretty much helpful to eliminates errors... Read review
(12)4.9 out of 5

With over two million datapoints are processed every second, Instrumental is the monitoring platform of choice for high-scale applications. Metric-based pricing, as opposed to volume or server-based pricing, gives customers the flexibility to create monitoring solutions to fit any budget. Every Instrumental account includes real-time visualization, intelligent alerts, and automated full-stack metric collection.

JB
It's hard to say. The customer support and hands-on approach to helping us get off the ground is hard to beat. At the same time, the price point... Read review
(12)4.9 out of 5

Lumigo is the leading serverless Application Performance Monitoring platform. With one-click distributed tracing, Lumigo lets developers effortlessly find and fix issues in a serverless and microservices environments. Visual Debugging - Lumigo builds a virtual stack trace of all services participating in the transaction, including input/output per service, HTTP calls, and env variables -- and everything is searchable! Even in large-scale systems, Lumigo filters out the noise and presents only t

Avigail B.
AB
* No need of any conifguration, very easy setup to being with * Very informative pages such as full invocations details and parameters * Serverless... Read review
(44)4.5 out of 5

Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users' encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team ha

WC
It indicates full technique name and its related class name in the mistake and is appeared inside a gathering. This gathering encourages me in... Read review
CJ
I love being able to trace users experience in our app from their browser performance all the way to problems that occur on the server side. We... Read review
(10)4.6 out of 5
Entry Level Price:Free Get started quickly

Lightstep enables teams to detect and resolve regressions quickly, regardless of system scale or complexity. We integrate seamlessly into daily workflows, whether you are proactively optimizing performance or investigating a root cause so you can quickly get back to building features.

Milan I.
MI
The user interface is very intuitive. Lightstep provides a lot of features that will help you notice a problem or suboptimal solution in the... Read review
RC
They open source their libraries and which made it easy to identify a performance issue, submit a PR, and get an updated library with a quick turn... Read review
(28)4.5 out of 5
Optimized for quick response

Netreo is the most comprehensive IT Operations full stack monitoring and AIOps company. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planni

IC
Simple to use, great support, easy to integrate with other systems. Read review
Juan D.
JD
It easy to find and locate the source of any issue. Rather than having several alerts all over the place, Netreo's parent system allows us to... Read review
(12)4.6 out of 5

ThousandEyes is a Digital Experience Monitoring platform that delivers visibility into the end-to-end path a website, app or service takes to get to its intended end-user. A real-time map for the always changing Internet, companies that rely on the Internet to deliver apps to customers or employees rely on ThousandEyes to make sure they can see, understand, and improve the delivery path so end users always have the best digital experience possible. With cloud, enterprises can innovate much fas

AC
Ability to monitor from almost any place on the globe. Ability to setup your own internal monitor which you can use to monitor internal services... Read review
AE
ThousandEyes provided my company with a solution that could report on external health as well as first mile and last mile performance. Read review
(10)4.3 out of 5

Performance issues, unavailability of critical applications, security breaches. These can cause financial loss, reputation damage, employee dissatisfaction and churn of customers. The Flowmon solution provides IT operations with a deep understanding of network and application behavior to avoid these situations. Based on performance, scalability and ease-of-use, Flowmon is trusted by companies globally, delivering them monitoring, diagnostics and analytics for optimizing performance of their infr

BT
I like Flowmon because they have the ability to control the network, which allows us to have better tools to perform a job, provides real-time... Read review
SS
It is client friiendly and offers alot to some random organization. It is simpler to screen the system as flowmon has got incredible instruments... Read review

Top 10 Free Application Performance Monitoring (APM) Software in 2021

  • Dynatrace
  • AppDynamics
  • Sumo Logic
  • Datadog
  • LogicMonitor

Learn More About Application Performance Monitoring (APM) Software

What is Application Performance Monitoring (APM) Software?

Application performance monitoring (APM) software allows users to consistently track performance metrics for mobile, web-based, and desktop applications in real time. These metrics can be displayed as reports or on a visual dashboard. Baseline performance metrics can be customized to meet the minimum requirements of maintaining uptime and performance of applications.

APM software helps identify failures or slowdowns within the overall application topology (the way all components supporting an application are connected). When applications are only as strong as their weakest topological component, identifying and bolstering that component is paramount to optimal function. Root-cause analysis (RCA)—the process of determining and fixing the underlying cause of an issue—becomes simpler when APM software reveals the exact failure points, which yields a quicker return to normal function.

End-to-end visibility is another vital component of APM software. Solutions should be able to track full transactions regardless of where components are hosted, so buyers should consider infrastructure needs on this front. Smaller companies generally require only a few servers and databases, and therefore relatively small-scale monitoring and shorter transactions. Conversely, larger enterprise companies tend to have numerous, complex production environments, vast databases, and longer transactional chains. These larger companies require a high volume of virtual servers and services to perform all these tasks efficiently. More powerful APM solutions are designed to scan and monitor on a greater scale.

Scalability should be an important consideration when choosing an APM solution. Whether a company’s requirements are vast or small, an APM solution exists to meet the buyer’s needs. Basic solutions are better suited for monitoring one or a few applications, but should a large number of applications need monitoring, companies should consider APM software that can scale while maintaining high performance. Companies planning on developing while growing should especially consider scalable APM software that can keep up with expanding infrastructure needs.

What Types of Application Performance Monitoring (APM) Software Exist?

Modular APM solutions

Modular APM products—sold function by function, as opposed to as a full package—allow buyers to select exactly the functionalities necessary for their company when purchasing, such as database analysis, web transaction trailing, or network forensics. This is highly beneficial to smaller companies that might not need extensive features. For growing companies, modular APM solutions are particularly beneficial, as new features can be added piecemeal during the growth process. 

All-in-one APM solutions

All-in-one solutions, by contrast, tend to be more beneficial for larger companies, as all the features are available in one package. All-in-one APM solutions tend to be feature-heavy and can be expensive, so acquiring a solution that overperforms might lead to fiscal waste.

Open-source APM solutions

Open-source products often have a lower price point than proprietary software and may even be free. These options may be better for smaller businesses that do not need expansive, feature-rich products. Most open-source products have small or no support staff behind them, so buyers should make sure that they have a good in-house development team when implementing one. 

Proprietary APM solutions

Proprietary software, while more expensive than open-source software, is often more powerful and robust in its performance. These products tend to have stronger, larger support structures in place for implementation and long-term use. Buyers should be cautious that they don’t spend more for a brand name than the functions they need when selecting a proprietary solution. 

What are the Common Features of Application Performance Monitoring (APM) Software?

The following are some core features within APM software that can help users interpret data, manage key alerts, and more:

Metric dashboard: A metric dashboard is an easily digestible, graphical representation of current functionality data. This can include response time meters, use load charting, or other key data. 

Alerting: APM software’s alerting features give users an immediate warning when performance dips below baselines. The software can email teams automatically, show heads-up desktop notifications, or even automate text notifications to key engineers and management.

Comprehensive tracking: Comprehensive tracking refers to the ability to follow all applications, regardless of where they are hosted. Users can optimize hosting options without worrying about lost information by following their cloud application infrastructure in real time, side by side with their local infrastructure.

Transaction and topology analysis: Transaction and topology analysis allows users to present details for every step of a transaction. With end-to-end visibility, there are no secrets about any application functionality at any step. Users can make informed decisions about optimizing functionality with comprehensive data.

What are the Benefits of Application Performance Monitoring (APM) Software?

Improve application performance: Nothing creates more technological headaches than applications that function suboptimally. APM solutions reduce the strain on a system with immediate alerts when performance dips below a certain threshold, allowing companies to address problems as they happen.

Increase consumer satisfaction: A quick turnaround on functionality issues leads to happier consumers. APM solutions assist in identifying stress points and bottlenecks within application topology to focus on troubleshooting exactly where it is needed.

Save money: Application downtime can be costly, both in the time lost to product or service provision and in the resources needed to resolve it. APM solutions help create an environment for applications to run optimally, thereby improving reliability and helping drive customer acquisition and retainment.

Who Uses Application Performance Monitoring (APM) Software?

IT administrators: IT administrators use APM software to monitor their company’s applications and ensure overall system health and performance. APM software is an essential part of an IT professional’s arsenal for managing their company’s digital assets to address performance issues as they arise, and maintain consistency. 

Developers: Developers use APM software to keep a pulse on their developed applications and ensure a consistent, quality experience for the end user. By utilizing APM tools, developers can compare performance against desired benchmarks and effectively begin the remediation process when performance issues arise.

Software Related to Application Performance Monitoring (APM) Software

Related solutions that can be used together with APM software include:

Network monitoring software: Network monitoring software tracks the overall performance of a computer network. APM software can reveal bottlenecks and network-side issues with application performance, at which point network monitoring would take over to provide further details on any issues.

Data center infrastructure management (DCIM) software: DCIM software is used to manage, organize, and monitor the components of a data center. If a user’s APM software reveals failures or slowdowns in retrieving data from their own data center, DCIM software may provide insights on where those failures are.

Log analysis software: Log analysis software helps enable the documentation of application log files for records and analytics. Once APM software identifies a problem location, log analysis software takes over in breaking down activity line by line at that location.

Challenges with Application Performance Monitoring (APM) Software

Software solutions can come with their own set of challenges. 

Programming language incompatibility: It is essential that the chosen APM solution supports the users’ application’s programming language (e.g., Ruby, Java, C#, Python). Otherwise, the solution will not be able to monitor their application. The same consideration should go into selection based upon the language used by the company’s servers. Most solutions will support both Windows and Linux, but buyers should keep in mind the type of Linux environment their organization uses (e.g., Ubuntu, CentOS, and RedHat Enterprise Linux) when selecting an appropriate APM solution. If the Linux environment type is not compatible with a solution, then the solution will not be able to monitor it.

Variable configuration requirements: While some APM solutions require little setup effort, others will need more extensive configuration before monitoring can begin. Configuration can be a challenging process, so finding products that need very little or no configuration to monitor the applications can be a great benefit. APM solutions that do not require configuration have the ability to map the user’s technology to find out how their environments connect and ultimately what makes their applications work.

Which Companies Should Buy Application Performance Monitoring (APM) Software?

A business’s application developers, system engineers, and teams that regularly monitor their company’s application infrastructure benefit greatly from APM solutions. Here are a few industry examples of APM software at work:

Health care providers: Technological uptime and performance are imperative when the goal is improving the customer’s health. APM solutions allow providers to monitor their application performance in real time, which helps catch and prevent downtimes before they affect patients. Full topological and transactional visibility provided by APM software greatly improves RCA time and helps providers to continue giving quality patient care despite technological hiccups.

Online retail businesses: If web purchases drive a majority of the company’s revenue, optimal website and web application performance is critical. Continual monitoring helps businesses not only avoid overloads but also understand their standard traffic patterns. This can then be utilized to predict the optimal allocation of resources for site growth.

Multiplayer game development companies: Most online multiplayer game applications are run either directly through a platform or from a company’s centralized launcher. While the applications themselves are installed locally on an end user’s device, their transactional data—and thus, a player’s ability to interact with other players in-game—is dictated by the game developer’s infrastructure. APM software can help developers deliver a smooth online experience to their player base and maintain consistent quality and ease of use. 

How to Buy Application Performance Monitoring (APM) Software

Requirements Gathering (RFI/RFP) for Application Performance Monitoring (APM) Software 

Whether a company is looking for their first APM software tool or wanting to replace an existing one, g2.com can help find the best tool.

The company’s needs when searching for APM software often relate to specifically desired data and metrics. For example, the user may be most interested in monitoring and improving performance for transactions within their applications. Buyers should make a ranked list of the APM features that most directly address the problems they’re trying to solve, then reference G2 reviews to find the right fit.

Prioritizing the desired feature set can help narrow down the potential pool of APM solutions, allowing teams to then apply further considerations for budget, ease of integration with other systems, security requirements, and more. This holistic approach empowers buyers to move forward with a focused checklist, which can be used in conjunction with G2 scoring to select the best APM product for the business.

Compare Application Performance Monitoring (APM) Software Products

Create a long list

Buyers should start with a large pool of APM software vendors. Keeping the desired must-have features in mind, it is important that buyers perform consistent inquiries during demos by which they can effectively compare the pros and cons of each software solution. 

Create a short list

It helps to cross-reference the results of initial vendor evaluations with G2 reviews from other buyers, the combination of which will help to narrow in on a short three to five product list. From there, buyers can compare pricing and features to determine the best fit.

Conduct demos

As a rule of thumb, companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about; for example, one might ask to be walked through a typical performance issue from alerting to remediation within the APM tool. 

Selection of Application Performance Monitoring (APM) Software

Choose a selection team

Regardless of a company’s size, it’s important to involve the most relevant personas when beginning the APM software selection process. Larger companies may include individual team members to fill roles such as project manager, decision maker, system owner, and IT professionals and developers who will be working with the software most closely. Smaller companies with fewer employees might overlap roles. 

Negotiation

Many companies offer full monitoring platforms that go beyond APM to include network monitoring, infrastructure monitoring, and more. While some companies will not budge on the configurations of their packages, buyers looking to trim costs should try to negotiate down to the specific functions that matter to them in order to get the best price. For example, a vendor’s pricing page where APM functionality is only included with a robust all-in-one monitoring package, whereas a sales conversation may prove otherwise. 

Final decision

After this stage, it is important to perform a trial run if possible with a small selection of IT professionals or developers. This will help to ensure that the APM software of choice integrates well with an IT administrator’s systems setup or a developers’ day-to-day work. If the APM tool is well liked and well utilized, the buyer can take that as a sign that their selection is the right one. If not, reevaluation of the options may be necessary.