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ManageEngine OpManager Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the robust monitoring capabilities of ManageEngine OpManager, ensuring optimal performance and ease of management. (68 mentions)
Users appreciate the user-friendly interface of ManageEngine OpManager, making network monitoring easy and efficient. (63 mentions)
Users value the real-time monitoring capabilities of ManageEngine OpManager, enhancing transparency and facilitating quicker problem resolution. (51 mentions)
Users appreciate the effective network monitoring of ManageEngine OpManager, benefiting from its ease of use and comprehensive features. (40 mentions)
Users appreciate the user-friendly interface of ManageEngine OpManager, enhancing their network monitoring experience significantly. (32 mentions)
Users value the easy monitoring capabilities of OpManager, appreciating its user-friendly design and comprehensive reporting features. (31 mentions)
Users value the comprehensive monitoring capabilities of OpManager, able to manage diverse devices effectively. (30 mentions)
Users find the missing features in ManageEngine OpManager, including limited device support and subpar netflow functionality. (19 mentions)
Users note a lack of features like GUI enhancements and customization options, leading to a frustrating experience. (14 mentions)
Users express frustration with poor customer support, needing to contact multiple teams for unresolved issues across products. (13 mentions)
Users find the initial setup process complex, especially newcomers who struggle with configuration and learning curves. (11 mentions)
Users highlight device limitations in OpManager, particularly concerning Linux, Unix, and the free version's restricted support. (11 mentions)
Users find ManageEngine OpManager expensive, particularly with additional modules and required licenses for extensive features. (11 mentions)
Users experience inadequate monitoring with issues in updates and support, affecting overall performance and usability. (11 mentions)
Users find complexity in creating custom templates and experience issues with 2FA and support responsiveness. (10 mentions)
Users face lengthy processes and integration challenges with third-party solutions and licensing in ManageEngine OpManager. (5 mentions)

Top Pros or Advantages of ManageEngine OpManager

1. Monitoring
Users value the robust monitoring capabilities of ManageEngine OpManager, ensuring optimal performance and ease of management.
See 68 mentions

See Related User Reviews

SR

Shreeram R.

Small-Business (50 or fewer emp.)

4.0/5

"ManageEngine OpManager Plus Review"

What do you like about ManageEngine OpManager?

The ManageEngine OpManager is one of the best product in the industry. It seemlessly integrates with the most of the sytems and devices with open prot

MB

Matthias B.

Mid-Market (51-1000 emp.)

5.0/5

"All Good, great product :)"

What do you like about ManageEngine OpManager?

Great functions and easy monitoring. Solid performant network monitoring.

2. Ease of Use
Users appreciate the user-friendly interface of ManageEngine OpManager, making network monitoring easy and efficient.
See 63 mentions

See Related User Reviews

Jasvinder  S.
JS

Jasvinder S.

Mid-Market (51-1000 emp.)

4.5/5

"Network Performance Monitoring with ManageEngine OpManage"

What do you like about ManageEngine OpManager?

I like ManageEngine OpManager's standout features, including its easy-to-use dashboard and functional network monitoring features. It gives real-time

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"OpsManager"

What do you like about ManageEngine OpManager?

ManageEngine OpManager is a comprehensive network management platform designed to help IT administrators and network engineers monitor and manage thei

3. Real-time Monitoring
Users value the real-time monitoring capabilities of ManageEngine OpManager, enhancing transparency and facilitating quicker problem resolution.
See 51 mentions

See Related User Reviews

Jasvinder  S.
JS

Jasvinder S.

Mid-Market (51-1000 emp.)

4.5/5

"Network Performance Monitoring with ManageEngine OpManage"

What do you like about ManageEngine OpManager?

I like ManageEngine OpManager's standout features, including its easy-to-use dashboard and functional network monitoring features. It gives real-time

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"OpsManager"

What do you like about ManageEngine OpManager?

ManageEngine OpManager is a comprehensive network management platform designed to help IT administrators and network engineers monitor and manage thei

4. Network Monitoring
Users appreciate the effective network monitoring of ManageEngine OpManager, benefiting from its ease of use and comprehensive features.
See 40 mentions

See Related User Reviews

Jasvinder  S.
JS

Jasvinder S.

Mid-Market (51-1000 emp.)

4.5/5

"Network Performance Monitoring with ManageEngine OpManage"

What do you like about ManageEngine OpManager?

I like ManageEngine OpManager's standout features, including its easy-to-use dashboard and functional network monitoring features. It gives real-time

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A cost-effective tool to monitor infrastructure devices for a small to medium size organization."

What do you like about ManageEngine OpManager?

Meets of requirement of monitoring, tailor made integration to expand monitoring, and cost effectiveness compared to other tools in the market.

5. User Interface
Users appreciate the user-friendly interface of ManageEngine OpManager, enhancing their network monitoring experience significantly.
See 32 mentions

See Related User Reviews

Jasvinder  S.
JS

Jasvinder S.

Mid-Market (51-1000 emp.)

4.5/5

"Network Performance Monitoring with ManageEngine OpManage"

What do you like about ManageEngine OpManager?

I like ManageEngine OpManager's standout features, including its easy-to-use dashboard and functional network monitoring features. It gives real-time

YB

yogesh b.

Enterprise (> 1000 emp.)

5.0/5

"Opmanager Monitors your Infra for you"

What do you like about ManageEngine OpManager?

Good customer support Opmanger provides a good Dashboard showing the status of the assets. Integration with other application available. Monitoring

6. Easy Monitoring
Users value the easy monitoring capabilities of OpManager, appreciating its user-friendly design and comprehensive reporting features.
See 31 mentions

See Related User Reviews

Jugal S.
JS

Jugal S.

Enterprise (> 1000 emp.)

4.5/5

"OPManager is the best solution for IT infrastructure monitoring."

What do you like about ManageEngine OpManager?

OpManager is an excellent solution to monitor all the network devices in my organization which helps me to take precautionary steps with its reports.

SG

Shaun G.

Mid-Market (51-1000 emp.)

5.0/5

"Take the guess work out of network monitoring"

What do you like about ManageEngine OpManager?

The ability to isolate traffic down to the work station is amazing. Watching packet analysis of routers, instant uptime viewing of all networks and th

7. Comprehensive Monitoring
Users value the comprehensive monitoring capabilities of OpManager, able to manage diverse devices effectively.
See 30 mentions

See Related User Reviews

Jugal S.
JS

Jugal S.

Enterprise (> 1000 emp.)

4.5/5

"OPManager is the best solution for IT infrastructure monitoring."

What do you like about ManageEngine OpManager?

OpManager is an excellent solution to monitor all the network devices in my organization which helps me to take precautionary steps with its reports.

SG

Shaun G.

Mid-Market (51-1000 emp.)

5.0/5

"Take the guess work out of network monitoring"

What do you like about ManageEngine OpManager?

The ability to isolate traffic down to the work station is amazing. Watching packet analysis of routers, instant uptime viewing of all networks and th

Top Cons or Disadvantages of ManageEngine OpManager

1. Missing Features
Users find the missing features in ManageEngine OpManager, including limited device support and subpar netflow functionality.
See 19 mentions

See Related User Reviews

Josué M.
JM

Josué M.

Enterprise (> 1000 emp.)

5.0/5

"Powerful Network monitor and support"

What do you dislike about ManageEngine OpManager?

The back up feature for devices needs some improve.

UG

Uday Kiran G.

Mid-Market (51-1000 emp.)

4.5/5

"Comprehensive IT infrastructure monitoring solution"

What do you dislike about ManageEngine OpManager?

Free Version Supports limited devices. On-Premises installation: Does support cloud based solution

2. Lack of Features
Users note a lack of features like GUI enhancements and customization options, leading to a frustrating experience.
See 14 mentions

See Related User Reviews

RM

Rajat M.

Mid-Market (51-1000 emp.)

5.0/5

"User friendly product and easy to configure"

What do you dislike about ManageEngine OpManager?

Customize Dashboard not avaiable in current version

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"OpManager best monitoring system tools"

What do you dislike about ManageEngine OpManager?

The GUI for map topology need to be enhanced , some problem in threshold SNMP configuration in network devices

3. Poor Customer Support
Users express frustration with poor customer support, needing to contact multiple teams for unresolved issues across products.
See 13 mentions

See Related User Reviews

Jasvinder  S.
JS

Jasvinder S.

Mid-Market (51-1000 emp.)

4.5/5

"Network Performance Monitoring with ManageEngine OpManage"

What do you dislike about ManageEngine OpManager?

the tool is good and must be a necessary tool for your infrastructure. The only thing that needs improvement is the customer support for this tool.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great simple product, yet comprehensive, easy to deploy and integrate, easy to maintain."

What do you dislike about ManageEngine OpManager?

No central support contact, where you need to reach out differant teams for the same issue that impacts multible Manage Engine products.

4. Complex Setup
Users find the initial setup process complex, especially newcomers who struggle with configuration and learning curves.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"ManageEngine OpManager Review"

What do you dislike about ManageEngine OpManager?

OpManager that could be improved is the initial setup process. While the tool is powerful, the configuration can be a bit complex for users who are ne

RT

Reshma T.

Mid-Market (51-1000 emp.)

5.0/5

"ManageEngineG2"

What do you dislike about ManageEngine OpManager?

its setup is complex for new user. users might have encountered issues with updates or bug fixes, which could impact the stability or functionality of

5. Device Limitations
Users highlight device limitations in OpManager, particularly concerning Linux, Unix, and the free version's restricted support.
See 11 mentions

See Related User Reviews

UG

Uday Kiran G.

Mid-Market (51-1000 emp.)

4.5/5

"Comprehensive IT infrastructure monitoring solution"

What do you dislike about ManageEngine OpManager?

Free Version Supports limited devices. On-Premises installation: Does support cloud based solution

AD

Atul d.

Enterprise (> 1000 emp.)

4.5/5

"Smart Investment: Choosing ManageEngine OpManager for Effective Network Monitoring""

What do you dislike about ManageEngine OpManager?

It's worth noting that while OpManager excels in monitoring Windows-based systems, we have encountered some limitations with regard to its compatibili

6. Expensive
Users find ManageEngine OpManager expensive, particularly with additional modules and required licenses for extensive features.
See 11 mentions

See Related User Reviews

JG

Jordan G.

Mid-Market (51-1000 emp.)

5.0/5

"2 years with OpManager"

What do you dislike about ManageEngine OpManager?

Occassionally they drop advertisements for upgrades and other applications in the software which annoys me. You also can't disable some menu options r

RT

Rajiv T.

Enterprise (> 1000 emp.)

5.0/5

"OpManager: Complete IT Infra Monitoring"

What do you dislike about ManageEngine OpManager?

We are feeling like pricing models need to change, like some essential services should be in a bundle, sometimes offering more options to customer cre

7. Inadequate Monitoring
Users experience inadequate monitoring with issues in updates and support, affecting overall performance and usability.
See 11 mentions

See Related User Reviews

AD

Atul d.

Enterprise (> 1000 emp.)

4.5/5

"Smart Investment: Choosing ManageEngine OpManager for Effective Network Monitoring""

What do you dislike about ManageEngine OpManager?

It's worth noting that while OpManager excels in monitoring Windows-based systems, we have encountered some limitations with regard to its compatibili

AJ

Ajay J.

Enterprise (> 1000 emp.)

4.5/5

"One tool for your all Network/Security devices Monitor and management"

What do you dislike about ManageEngine OpManager?

the support is not prompt,not supported for URL monitoring

8. Complexity
Users find complexity in creating custom templates and experience issues with 2FA and support responsiveness.
See 10 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"ManageEngine OpManager Review"

What do you dislike about ManageEngine OpManager?

OpManager that could be improved is the initial setup process. While the tool is powerful, the configuration can be a bit complex for users who are ne

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent utility!"

What do you dislike about ManageEngine OpManager?

Sometimes it is a bit challenging creating uniform policies for multiple devices.

9. Device Management
Users face lengthy processes and integration challenges with third-party solutions and licensing in ManageEngine OpManager.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent utility!"

What do you dislike about ManageEngine OpManager?

Sometimes it is a bit challenging creating uniform policies for multiple devices.

UG

Uday Kiran G.

Mid-Market (51-1000 emp.)

4.5/5

"Comprehensive IT infrastructure monitoring solution"

What do you dislike about ManageEngine OpManager?

Free Version Supports limited devices. On-Premises installation: Does support cloud based solution

ManageEngine OpManager Reviews (161)

Reviews

ManageEngine OpManager Reviews (161)

4.5
161 reviews
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BP
AVP - IT
Small-Business (50 or fewer emp.)
"Powerful Monitoring Solution with Minor Learning Curve"
What do you like best about ManageEngine OpManager?

OPManager is its intuitive and user-friendly interface combined with powerful monitoring capabilities. The platform provides real-time visibility into network devices, servers, applications, and performance metrics, which helps quickly identify and resolve issues. I also appreciate the customizable dashboards, automated alerts, and detailed reporting features that make day-to-day monitoring and troubleshooting much easier and more efficient. Additionally, integration with other ManageEngine products enhances overall IT management and provides a seamless experience. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

The setup and configuration can be a bit complex, especially for new users. Some advanced features require additional licensing, and a few areas like reporting and customization could be more user-friendly. Improving scalability and UI responsiveness would make the experience even better. Review collected by and hosted on G2.com.

Joe C.
JC
Information Systems Applications Specialist
Mid-Market (51-1000 emp.)
"Feature-Rich Network Monitoring with Flexible Expansion"
What do you like best about ManageEngine OpManager?

This is a comprehensive network operations monitoring system that comes packed with features. It also offers a variety of additional modules that you can choose to add later, providing even more extras as your needs grow. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

Certain parts of the software are less intuitive than others, which can make navigation a bit challenging at times. Additionally, features like the Netflow monitor do not seem as robust as those offered by some competitors. Review collected by and hosted on G2.com.

YB
Sr.Manager -IT
Enterprise (> 1000 emp.)
"Opmanager Monitors your Infra for you"
What do you like best about ManageEngine OpManager?

Good customer support

Opmanger provides a good Dashboard showing the status of the assets.

Integration with other application available.

Monitoring available for servers, applications, URLs, firewall, routers switch. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

They could provide more predefined reports.

Rest all is great there is nothing to dislike Review collected by and hosted on G2.com.

KP
Manager - IT
Small-Business (50 or fewer emp.)
"A Solid Network Monitor with Some Rough Edges"
What do you like best about ManageEngine OpManager?

ManageEngine OpManager is great because it's easy to set up, gives clear real-time network visibility, has strong alerting, support many device types out of the box. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

ManageEngine OpManager can be hard to configure for complex environments, generate too many alerts if not fine-tuned. Review collected by and hosted on G2.com.

Sameer G.
SG
Assistant Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Real-Time Monitoring Made Easy with Flexible Dashboards"
What do you like best about ManageEngine OpManager?

ManageEngine OpManager is good real time monitoring like servers, router, switches, VMs and applications in real time. Also, very flexible dashboards, historical reports and customizable dashboards and alerts. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

ManageEngine OpManager setup can be complex for large network, and some features require extra licence. Review collected by and hosted on G2.com.

SR
Assistance Manager IT
Enterprise (> 1000 emp.)
"Real-Time Dashboards and Visuals Make Troubleshooting a Breeze"
What do you like best about ManageEngine OpManager?

Live health dashboards

Real-time graphs

Network maps

Custom NOC views

Business service views

It makes troubleshooting faster and visual. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

Not deep metrics

Not great for microservices

No Kubernetes-native views

Lack of true cloud-native integrations Review collected by and hosted on G2.com.

RT
Sr. Infrastructure Manager- IT
Pharmaceuticals
Enterprise (> 1000 emp.)
"OpManager: Complete IT Infra Monitoring"
What do you like best about ManageEngine OpManager?

OpManager is one of the best tools for monitoring the IT infrastructure. Easy to install and integrate with almost every OEM. It supports SNMP for all versions, for network devices and enables easy remote deployment on a Windows Environment. It has tremendous customer support that provides prompt responses. We are using this tool very widely for all of our Servers, Network, websites, NetFlow Analysis, Switch Port View, and Subnet Management. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

We are feeling like pricing models need to change, like some essential services should be in a bundle, sometimes offering more options to customer create more confusion. Review collected by and hosted on G2.com.

Gopi L.
GL
Deputy General Manager
Enterprise (> 1000 emp.)
"Essential Tool for Monitoring and Troubleshooting WAN Traffic"
What do you like best about ManageEngine OpManager?

Source to Destination traffic between two offices can be filtered and see what is happening between them that is consuming our WAN bandwidth. When there is a problem between two locations, this is our go to tool to find out which source is choking the network. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

Haven't thought of anything like that, since it's meeting our requirements. Review collected by and hosted on G2.com.

SB
network engineering
Small-Business (50 or fewer emp.)
"Efficient IT Monitoring with OpManager, but Occasional Errors Can Be Frustrating"
What do you like best about ManageEngine OpManager?

ManageEngine OpManager provides the flexibility to bring all IT infrastructure together under a single monitoring tool. This makes it easier to oversee and manage various components from one place. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

Occasionally, OpManager displays errors that seem unusual and are quite difficult to resolve. Review collected by and hosted on G2.com.

Verified User in Wireless
UW
Enterprise (> 1000 emp.)
"Reliable network monitoring with room for UI improvements"
What do you like best about ManageEngine OpManager?

What I appreciate most is how through Opmanager is in covering a wide variety of device and systems, along with its flexible integrations. The proactive alerts really stand out, since they give a chance to fix problems before they impact people. I also value the clear performance insights that help everyone on the team make decision. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine OpManager?

If I had to point out a drawback, I'd ay the interface can sometimes feel a bit outdated and not very intuitive, especially if you're working across many devices. On top of that, getting everything configured can be time-consuming, and the help documentation could definitely be clearer for people who are new to the platform Review collected by and hosted on G2.com.

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