Best Enterprise Application Performance Monitoring (APM) Tools

How Many Application Performance Monitoring (APM) Tools Products Does G2 Track?

Total Products under this Category: 274

Category Stats (Nov 2026)

  • Average Rating: 4.45/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: BMC AMI Data (+1.07%) - Among all products in this category, BMC AMI Data recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Application Performance Monitoring (APM) Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 17,800+ Authentic Reviews
  • 274+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Application Performance Monitoring (APM) Tools

G2 Grid® for Application Performance Monitoring (APM) Tools plotting products by satisfaction and market presence

Highlighted products: Dynatrace, Datadog, New Relic, IBM Instana, Coralogix, ServiceNow IT Operations Management, LogRocket, and Rakuten SixthSense Observability.

Underlying data: [Grid® JSON](https://www.g2.com/categories/application-performance-monitoring-apm/grids.json?focus%5B%5D=dynatrace&focus%5B%5D=datadog&focus%5B%5D=new-relic&focus%5B%5D=ibm-instana&focus%5B%5D=coralogix&focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=logrocket&focus%5B%5D=rakuten-sixthsense-observability&segment=enterprise)

Dynatrace

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

Average Rating: 4.5/5.0

Total Reviews: 1,241

How Do G2 Users Rate Dynatrace?

  • Performance Metrics: 8.2/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.2/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.7/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Dynatrace?

  • Seller: Dynatrace
  • Year Founded: 2005
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    6,181 employees on LinkedIn®
  • Ownership: NYSE: DT

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 69% Large, 23% Medium

What Do G2 Reviewers Say About Dynatrace?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Dynatrace, as it simplifies monitoring and enhances data visibility for IT teams.
  • Users value the AI-powered debugging capabilities of Dynatrace, which enhance monitoring and root-cause analysis effectively.
  • Users value the powerful data organization of Dynatrace Grail, enhancing monitoring and issue identification through integrated insights.
  • Users value the versatile information organization in Dynatrace, enhancing accessibility across the entire organization.
  • Users appreciate the early downtime detection and unified monitoring capabilities of Dynatrace for improved IT support.
Cons
  • Users find the learning curve steep, noting that configuration and certification experiences need significant improvement.
  • Users criticize Dynatrace for its missing features, particularly in documentation accuracy and dashboard customization options.
  • Users find the complexity of Dynatrace challenging, noting difficulties in configuration and a need for better documentation.
  • Users find the UX improvement challenging due to a steep learning curve and complex dashboard navigation.
  • Users find the learning difficulty of Dynatrace challenging, leading to decreased usage and confusion with the tool.

What Are Recent G2 Reviews of Dynatrace?

What Are G2 Users Discussing About Dynatrace?

Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Average Rating: 4.4/5.0

Total Reviews: 737

How Do G2 Users Rate Datadog?

  • Performance Metrics: 8.3/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.0/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.6/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Datadog?

  • Seller: Datadog
  • Company Website:
  • Year Founded: 2010
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    10,780 employees on LinkedIn®
  • Ownership: NASDAQ: DDOG

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Medium, 33% Large

What Do G2 Reviewers Say About Datadog?

AI-generated summary from verified user reviews

Pros
  • Users value a unified observability view that brings logs, metrics, and traces together for easier monitoring and insights.
  • Users value clear, customizable dashboards that make relevant data easy to visualize and understand.
  • Users value unified visibility across applications, infrastructure, and services, helping them understand overall system health.
  • Users find the interface intuitive and easy to use, helping them navigate monitoring and streamline everyday operations.
  • Users value its broad integrations across cloud services and existing systems, with straightforward setup that connects their tools.
Cons
  • Users say costs are high and can rise quickly as infrastructure, data volume, and monitored services scale.
  • Users find the learning curve steep, with advanced features, queries, and dashboards taking time to master.
  • Users find the interface crowded with information and controls, making it feel overwhelming, especially at first.
  • Users find costs difficult to predict, track, and control, especially as usage and monitored environments scale.
  • Users find navigation confusing, with features and information difficult to locate across screens and dashboards.

What Are Recent G2 Reviews of Datadog?

What Are G2 Users Discussing About Datadog?

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth. The platform brings together Application Performance Monitoring (APM), infrastructure monitoring, log management, digital experience monitoring (DEM), container monitoring, and AIOps into one cohesive interface. Powered by an advanced AI engine, New Relic automatically pairs telemetry data to shift problem solving from reactive debugging to proactive and predictive resolution, helping teams reduce mean time to resolution (MTTR) and eliminate digital disruptions before they impact end users. Equipped with over 500 open source integrations, New Relic seamlessly connects with your existing stack. Coupled with transparent, consumption and user-based pricing, organizations gain full predictability over their costs without sacrificing telemetry depth.

Average Rating: 4.4/5.0

Total Reviews: 576

How Do G2 Users Rate New Relic?

  • Performance Metrics: 8.5/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.6/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.6/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind New Relic?

  • Seller: New Relic
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    3,093 employees on LinkedIn®
  • Ownership: NYSE: NEWR

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 29% Large

What Do G2 Reviewers Say About New Relic?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of New Relic, enjoying its intuitive interface and swift setup process.
  • Users enjoy the real-time monitoring of New Relic, enabling immediate issue detection and streamlined troubleshooting.
  • Users value real-time monitoring with New Relic, which enhances visibility and quickly identifies performance issues.
  • Users value the end-to-end monitoring of New Relic, enabling quick identification of issues affecting conversions.
  • Users value the real-time monitoring of New Relic, enhancing performance insights and troubleshooting efficiency effectively.
Cons
  • Users find New Relic's pricing to be expensive, particularly as usage and data ingestion increase significantly.
  • Users find pricing issues with New Relic, especially as costs rise unpredictably with increased data usage.
  • Users find New Relic's complexity challenging, especially during onboarding and navigating its multitude of features.
  • Users find the steep learning curve challenging, as mastering New Relic's features takes significant time and effort.
  • Users find New Relic's complex setup daunting, requiring substantial time for onboarding and configuration.

What Are Recent G2 Reviews of New Relic?

What Are G2 Users Discussing About New Relic?

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IBM Instana

IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

Average Rating: 4.4/5.0

Total Reviews: 487

How Do G2 Users Rate IBM Instana?

  • Performance Metrics: 8.4/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.3/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.3/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind IBM Instana?

  • Seller: IBM
  • Company Website:
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Who Uses This: Software Engineer, System Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 40% Medium, 36% Large

What Do G2 Reviewers Say About IBM Instana?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of IBM Instana, facilitating effective monitoring and quick issue resolution.
  • Users value the real-time monitoring of IBM Instana, appreciating its simplicity and quick issue resolution.
  • Users praise the real-time monitoring of IBM Instana, enabling immediate insights and quick resolution of issues.
  • Users appreciate the real-time monitoring capabilities of IBM Instana, enabling quick issue detection and resolution.
  • Users commend the easy setup of IBM Instana, enabling efficient monitoring and automatic service discovery with minimal effort.
Cons
  • Users find the pricing of IBM Instana expensive, which may be burdensome for smaller teams and growing environments.
  • Users note a steep learning curve with IBM Instana, making initial setup and configuration challenging for new teams.
  • Users find the UI complexity of IBM Instana overwhelming, particularly for new users and small teams.
  • Users find the pricing issues of IBM Instana challenging, as costs can escalate quickly for smaller teams.
  • Users find the difficult learning curve of IBM Instana challenging, particularly with initial setup and feature comprehension.

What Are Recent G2 Reviews of IBM Instana?

What Are G2 Users Discussing About IBM Instana?

Coralogix

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events, enhancing operational efficiency and reducing total cost of ownership by up to 70%. Coralogix stands out for its simple pricing model, based solely on data volume ingested and retained, and offers free, fast customer support with less than 30 second response time and 1 hour resolution time. Our platform covers the entire range of observability with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all streamlined for quick integration and immediate value. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.

Average Rating: 4.5/5.0

Total Reviews: 455

How Do G2 Users Rate Coralogix?

  • Performance Metrics: 8.5/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.4/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.0/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind Coralogix?

  • Seller: Coralogix
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    609 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 33% Large

What Do G2 Reviewers Say About Coralogix?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Coralogix, highlighting its simple setup and efficient integrations.
  • Users value the integration of logs, metrics, and alerts, enhancing efficiency in root-cause analysis and monitoring.
  • Users commend the exceptional customer support of Coralogix, ensuring quick resolutions and a smooth experience.
  • Users value the real-time monitoring of Coralogix, enhancing their understanding of user behavior and improving incident response.
  • Users value the intuitive user interface of Coralogix, appreciating its ease of log searching and export functionality.
Cons
  • Users find that the learning curve is steep for beginners, making navigation and understanding features challenging.
  • Users find the missing feature for downloading log results a significant limitation in Coralogix's functionality.
  • Users find the difficult learning curve of Coralogix challenging, especially for beginners navigating complex options.
  • Users experience slow performance with Coralogix, leading to frustration due to delayed log fetching and UI loading.
  • Users find the learning difficulty of Coralogix challenging, especially when navigating advanced features and the overwhelming UI.

What Are Recent G2 Reviews of Coralogix?

ServiceNow IT Operations Management

ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced automation and artificial intelligence, ITOM enables proactive management of IT operations, reducing downtime and improving service delivery. Key Features and Functionality: - ITOM Visibility: Automates the discovery of IT assets across on-premises, cloud, and hybrid environments, providing a unified view of the infrastructure. Service Mapping identifies dependencies between IT components, facilitating impact analysis and change management. - ITOM Health: Consolidates and correlates events from various monitoring tools, enabling IT teams to prioritize and respond to critical incidents promptly. Operational Intelligence leverages AI and machine learning to detect patterns and anomalies, allowing for proactive issue resolution. - ITOM Optimization: Manages cloud resources effectively by providing visibility and control over public, private, and hybrid cloud environments. Automates provisioning, lifecycle management, and cost optimization of IT resources supporting application services. Primary Value and Solutions Provided: ServiceNow ITOM addresses the challenges of managing complex IT environments by offering a unified platform that enhances operational efficiency and service reliability. It enables organizations to transition from reactive to proactive operations, minimizing the risk of outages and optimizing resource utilization. By automating routine tasks and providing real-time insights, ITOM empowers IT teams to focus on strategic initiatives, ultimately driving business growth and resilience.

Average Rating: 4.4/5.0

Total Reviews: 485

How Do G2 Users Rate ServiceNow IT Operations Management?

  • Performance Metrics: 8.5/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.5/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.6/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind ServiceNow IT Operations Management?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • LinkedIn® Page: www.linkedin.com
    35,078 employees on LinkedIn®
  • Ownership: NYSE:NOW

Who Uses This Product?

  • Who Uses This: Software Engineer, Business Analyst
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 51% Large, 21% Medium

What Do G2 Reviewers Say About ServiceNow IT Operations Management?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of ServiceNow IT Operations Management, making it accessible for non-technical individuals.
  • Users value the clear visibility and control of ServiceNow IT Operations Management over IT infrastructure and applications.
  • Users appreciate the clear visibility and control ServiceNow IT Operations Management provides over IT infrastructure and applications.
  • Users appreciate the automation capabilities of ServiceNow IT Operations Management, enhancing efficiency and reducing downtime significantly.
  • Users value the flexibility and robustness of ServiceNow IT Operations Management, enhancing operational effectiveness and ease of use.
Cons
  • Users face a steep learning difficulty with ServiceNow IT Operations Management due to its complex setup and many features.
  • Users find the complexity of ServiceNow IT Operations Management to be a significant barrier to effective use.
  • Users find the initial setup complex, requiring significant effort for configuration and data management, which can be tedious.
  • Users find the cost of ServiceNow IT Operations Management to be high, making it less accessible for smaller organizations.
  • Users find the steep learning curve of ServiceNow IT Operations Management challenging, impacting their ability to use the platform effectively.

What Are Recent G2 Reviews of ServiceNow IT Operations Management?

What Are G2 Users Discussing About ServiceNow IT Operations Management?

LogRocket

LogRocket is an AI session replay and product analytics tool that helps digital teams understand why users are having bad experiences and ship fixes more quickly. At the core of the platform is Galileo, LogRocket’s AI that continuously watches session replays from real users, reads support tickets, listens to customer calls, and tracks product changes to surface user struggles and technical issues automatically. LogRocket then routes these fixes into the development workflow (including AI coding tools such as Cursor and Claude Code) to help teams fix issues faster. LogRocket is used by engineers, product managers, and UX teams building web and mobile applications. Galileo surfaces issues proactively, so instead of going into the platform to look for problems, teams are alerted to what matters most and handed the context they need to act. Core capabilities include: - Session replay: Pixel-perfect recordings of user sessions captured alongside console logs, network requests, Redux state, and performance data, giving engineers the context needed to reproduce issues without guesswork. - Error and performance monitoring: Automatic capture of JavaScript errors, network failures, and performance degradation, surfaced alongside the session in which they occurred. - Product analytics: Funnel analysis, user segmentation, feature usage tracking, and retention metrics, built on the same session data used for debugging. - Workflow integrations: Connects with tools including Jira, GitHub, Datadog, and Intercom, routing issues identified in LogRocket into existing development and support workflows. - MCP server: Allows AI agents to connect directly to LogRocket, enabling them to watch real session replays and gain context on the user experience. LogRocket supports modern web frameworks, including React, Angular, and Vue, as well as native iOS and Android applications. LogRocket is shortening the distance between identifying a user problem and shipping a fix. The platform integrates with AI coding tools such as Cursor and Claude Code, allowing issues identified in the platform to be passed directly to an AI agent as a fully-loaded coding task, complete with session replay, error context, and reproduction steps.

Average Rating: 4.6/5.0

Total Reviews: 2,463

How Do G2 Users Rate LogRocket?

  • Performance Metrics: 8.2/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.1/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.7/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind LogRocket?

  • Seller: LogRocket, Inc.
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Boston, Massachusetts
  • LinkedIn® Page: www.linkedin.com
    429 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Small, 30% Medium

What Do G2 Reviewers Say About LogRocket?

AI-generated summary from verified user reviews

Pros
  • Users find session replay invaluable for troubleshooting, saving time and enhancing understanding of user issues seamlessly.
  • Users find LogRocket easy to use and navigate, making it an invaluable tool for resolving technical issues efficiently.
  • Users value the intuitive session replay and efficient issue triage that significantly enhance their troubleshooting processes.
  • Users value insightful user tracking with LogRocket, enhancing their ability to resolve technical issues efficiently.
  • Users love the user behavior tracking in LogRocket, enabling seamless troubleshooting and insights into user interactions.
Cons
  • Users find session management cumbersome, especially when retrieving analytics becomes tedious and sessions appear as anonymous.
  • Users note the missing features in LogRocket, including tooltip capture and AI detection inaccuracies.
  • Users find filtering issues with LogRocket, as it can be overwhelming to sift through extensive session data.
  • Users find LogRocket expensive, especially for small businesses, desiring more affordable pricing options for better access.
  • Users find the search difficulty in LogRocket overwhelming, experiencing inconsistent results and lagging playback during sessions.

What Are Recent G2 Reviews of LogRocket?

Rakuten SixthSense Observability

In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability - a next-generation APM tool that transforms the way you monitor, analyze, and optimize your applications and infrastructure. With its robust suite of features and advanced analytics, Rakuten SixthSense Observability empowers you to proactively identify and resolve issues, streamline operations, and enhance customer experiences. Key Capabilities: • Comprehensive Monitoring and Alerting: Rakuten SixthSense Observability offers end-to-end monitoring of your applications, infrastructure, and network performance. With real-time alerting and customizable dashboards, you can quickly detect issues and gain actionable insights into the health and performance of your systems. • Distributed Tracing and Correlation: Gain full visibility into your application's performance with distributed tracing, which tracks transactions and requests across multiple services and components. This feature helps you identify bottlenecks, latency issues, and errors, making it easier to optimize your application and enhance customer experiences. • Anomaly Detection and Machine Learning: Leverage Rakuten SixthSense's advanced machine learning capabilities to automatically identify unusual patterns and deviations in application performance and resource utilization. This proactive approach enables you to detect and resolve issues before they impact your business and customers. • Advanced Analytics and Visualization: Rakuten SixthSense's rich data visualization and analytics tools allow you to dive deep into your application performance data. Generate custom reports, analyze trends, and uncover hidden patterns that can drive continuous improvement and optimization. • Log Management and Integration: Effortlessly collect, analyze, and store logs from various sources with Rakuten SixthSense's integrated log management feature. This seamless integration enables you to correlate log data with performance metrics and traces, providing a comprehensive understanding of your application's behaviour. • Scalability and Flexibility: Rakuten SixthSense Observability is built to scale with your growing business needs, supporting a wide range of applications, services, and infrastructure. Its flexible architecture allows you to customize the tool to your specific requirements and integrate it with other monitoring and observability solutions. Current Feature set: • Application Performance Monitoring: Full stack visibility across Java, PHP, Node.js, Python, Go and a lot more! Key Features include, Distributed Tracing, Profiling, Database Monitoring • Infrastructure Monitoring: Get a birds-eye view of your infrastructure health and gain granular insights with easy deployment Key Features include Kubernetes, VMs, Web Servers, Cloud Integrations • Digital Experience Monitoring: Improve the end-user experience of your applications mapped with contextual information of application performance metrics • Browser Monitoring: Metrics to optimize end users’ experience and help in improving application performance. • Mobile Monitoring: Monitor crashes, performance & usage metrics for your mobile applications • Synthetic Monitoring: Stimulate end-user transactions using low code, no code test scripts • VM Monitoring: VM monitoring capability lets you view your infrastructure performance and health of servers, virtual machines, containers, databases etc. at a glance. • SixthSense Cognitive Engine: Modern observability and the proactive approach using artificial intelligence. The application uses different AI/ML algorithms that can predict performance metrics with an accuracy of up to 98% and a confidence level of 90%.

Average Rating: 4.6/5.0

Total Reviews: 52

How Do G2 Users Rate Rakuten SixthSense Observability?

  • Performance Metrics: 8.9/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 9.0/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 9.1/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Rakuten SixthSense Observability?

Who Uses This Product?

  • Who Uses This: Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Games
  • Company Size: 47% Large, 38% Medium

What Do G2 Reviewers Say About Rakuten SixthSense Observability?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the deep visibility offered by Rakuten SixthSense, enhancing application performance and proactively managing issues.
  • Users value the effective alerting system for seamless monitoring and quick resolution of issues in one dashboard.
  • Users value the excellent customer support of Rakuten SixthSense, enhancing their overall experience and productivity.
  • Users appreciate the ease of use of Rakuten SixthSense Observability, enabling quick identification of issues without hassle.
  • Users find the implementation ease of Rakuten SixthSense Observability impressive, allowing quick access to essential monitoring tools.
Cons
  • Users find the complex setup of Rakuten SixthSense Observability requires significant onboarding effort for optimal use.
  • Users find the documentation lacking, making onboarding and setup more challenging than necessary.
  • Users often face false positive alerts and desire better functionality for error monitoring and dashboard notifications.
  • Users report experiencing inefficient alerts, citing false positives and a lack of preferred error record displays.
  • Users note that the documentation needs improvement, which impacts their ability to utilize the tool effectively.

What Are Recent G2 Reviews of Rakuten SixthSense Observability?

OpManager Nexus

OpManager Nexus is a full-stack observability platform that helps IT teams monitor and manage their entire infrastructure, including networks, servers, applications, databases, and websites, from a single console. Designed for mid-size to large organizations managing hybrid and on-premises environments, OpManager Nexus provides deep visibility across every layer of the IT stack. IT teams gain a consolidated view of their infrastructure, eliminating the need for multiple disconnected monitoring tools and reducing the operational overhead that comes with managing them. This unified approach enables faster decision-making and helps organizations maintain service reliability across complex, distributed environments where downtime can have a direct impact on business continuity. OpManager Nexus includes AIOps capabilities that go beyond traditional monitoring. Agentic AI and generative AI integrations automate routine diagnostics and accelerate issue resolution, while smart event correlation identifies relationships between alerts across the stack. Together, these capabilities help IT teams detect issues early, cut through alert noise, and resolve problems before they impact end users or broader business operations. For IT teams dealing with high volumes of events across large environments, this level of automation significantly reduces the time spent on manual troubleshooting. On the deployment front, OpManager Nexus supports both on-premises installation and cloud access (powered by Site24x7) through ManageEngine's private datacenters. Organizations can choose the model that aligns with their infrastructure strategy, security policies, and compliance requirements, without compromising on monitoring depth or platform capability. As part of the ManageEngine ecosystem, OpManager Nexus integrates natively with ITSM, analytics, and security tools, giving IT teams the full operational context needed to manage infrastructure performance and respond to incidents end to end.

Average Rating: 4.5/5.0

Total Reviews: 235

How Do G2 Users Rate OpManager Nexus?

  • Performance Metrics: 7.7/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.1/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 7.7/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind OpManager Nexus?

  • Seller: Zoho
  • Company Website:
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: IT Manager, Network Administrator
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 53% Medium, 32% Large

What Do G2 Reviewers Say About OpManager Nexus?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time monitoring capabilities of OpManager, enhancing proactive responses to network and server health issues.
  • Users value the real-time monitoring of OpManager Nexus, enabling quick issue detection and simplified network management.
  • Users appreciate the ease of use of OpManager, enabling simple monitoring and quick issue resolution for all teams.
  • Users praise the user-friendly interface of OpManager Nexus, enhancing usability for both L1 teams and advanced troubleshooting.
  • Users value the comprehensive monitoring of OpManager Nexus, enhancing visibility and simplifying network management effectively.
Cons
  • Users find the initial setup and management of OpManager Nexus to be overly complex and time-consuming.
  • Users find the initial setup and configuration complex, requiring significant effort and time, especially in large environments.
  • Users find the initial setup complex and time-consuming, particularly in large environments requiring careful configuration.
  • Users find the missing features in OpManager Nexus, as some advanced tools require costly add-ons and complex setups.
  • Users find the difficult configuration of OpManager Nexus time-consuming, particularly in complex environments, affecting usability.

What Are Recent G2 Reviews of OpManager Nexus?

What Are G2 Users Discussing About OpManager Nexus?

Paessler PRTG

Your infrastructure is complex. Your monitoring tool shouldn't be. Paessler PRTG delivers mission-critical visibility across IT and OT environments, deploying in minutes, not months. Whether you're managing servers, switches, virtual machines, cloud services, or industrial systems, PRTG monitors everything from a single platform, so your team always knows what's running, what's struggling, and what needs attention, before users do. Fast to deploy. Easy to run. Auto-discovery finds devices on your network automatically, and 300+ pre-configured sensors cover the most common infrastructure components out of the box. Support for all major protocols (SNMP, WMI, REST APIs, SSH, NetFlow, and more) means PRTG fits into your existing environment without forcing changes to it. Built for lean teams under real pressure. Customizable dashboards give instant visibility across your entire landscape. Flexible alerting (via email, SMS, push notification, or third-party integrations) ensures the right people are notified the moment something goes wrong. Historical trend data helps you spot patterns and plan ahead, not just react. Scales on your terms. From a single site to distributed multi-location environments, PRTG grows with your organization. Available as an on-premises installation or a hosted solution, it adapts to your infrastructure and your IT policies, no rip-and-replace required. Trusted by more than 500,000 users across 190+ countries since 1997, Paessler PRTG is the monitoring standard for IT professionals who need results, not complexity.

Average Rating: 4.7/5.0

Total Reviews: 210

How Do G2 Users Rate Paessler PRTG?

  • Performance Metrics: 8.3/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.5/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.7/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Paessler PRTG?

  • Seller: Paessler GmbH
  • Company Website:
  • Year Founded: 1997
  • HQ Location: Nuremberg, Germany
  • LinkedIn® Page: www.linkedin.com
    397 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Network Administrator
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 52% Medium, 35% Large

What Do G2 Reviewers Say About Paessler PRTG?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Paessler PRTG, appreciating its straightforward setup and user-friendly interface.
  • Users value the real-time monitoring capabilities of Paessler PRTG, facilitating quick problem identification and resolution.
  • Users value the real-time monitoring capabilities of Paessler PRTG, enhancing system reliability and performance effectively.
  • Users value the responsive alerting system of PRTG, enabling quick acknowledgment of incidents while on call.
  • Users appreciate the easy setup process of Paessler PRTG, enabling quick visibility into network performance and devices.
Cons
  • Users find Paessler PRTG to be expensive due to sensor-based licensing, which limits scalability and complicates monitoring efforts.
  • Users experience slow performance when managing large sensor counts, affecting usability and efficiency during operation.
  • Users find the user interface lacking, with outdated design and clunky navigation affecting their overall experience.
  • Users often face a steep learning curve with PRTG, making advanced configurations and report customization challenging initially.
  • Users express concern about confusing licensing issues with PRTG, impacting scalability and increasing costs significantly.

What Are Recent G2 Reviews of Paessler PRTG?

What Are G2 Users Discussing About Paessler PRTG?

Elastic Observability

OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool stacks, and reduce toil, but multi-cloud complexity and fragmented toolsets create visibility gaps that make it hard to stay ahead. OTel-native and AI-powered, Elastic Observability ingests and correlates petabytes of telemetry across your applications, services, and infrastructure, in real-time. Accelerate troubleshooting with built-in agentic workflows and an AI Assistant that goes well beyond chat to bolster team expertise and guide investigations, grounded with context from your organizational knowledge-bases. More data, more problems? Not anymore. Most observability and logging solutions weren’t built for today’s scale. Elastic is. Our architecture is designed to handle petabytes of logs with indexing, compression, and efficient searchable storage so you can keep all the telemetry you need, without breaking the bank. Store more, spend less, and resolve issues faster with a scalable, open, and extensible platform that unifies visibility across your entire environment.

Average Rating: 4.3/5.0

Total Reviews: 133

How Do G2 Users Rate Elastic Observability?

  • Performance Metrics: 8.3/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 9.8/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.7/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Elastic Observability?

  • Seller: Elastic
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    10,457 employees on LinkedIn®
  • Ownership: NYSE: ESTC

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Large, 43% Medium

What Do G2 Reviewers Say About Elastic Observability?

AI-generated summary from verified user reviews

Pros
  • Users find Elastic Observability to be intuitive and easy to navigate, enhancing their overall experience with its features.
  • Users value the holistic monitoring capabilities of Elastic Observability, enhancing real-time responsiveness and operational insights.
  • Users love the real-time log management of Elastic Observability, enhancing operational visibility and troubleshooting efficiency.
  • Users appreciate the holistic monitoring experience of Elastic Observability, streamlining logs and metrics for efficient troubleshooting.
  • Users praise the intuitive features and customization of Elastic Observability, enhancing their operational efficiency and user experience.
Cons
  • Users find the learning curve steep, especially with log management and advanced features for beginners.
  • Users find the difficult learning curve challenging, especially when navigating logs and advanced features for the first time.
  • Users find it challenging with log management complexities due to overwhelming data and a steep learning curve.
  • Users find the learning difficulty daunting due to overwhelming logs and the need for training to utilize advanced features.
  • Users struggle with log management issues, facing difficulties in log generation and lack of integration with existing log files.

What Are Recent G2 Reviews of Elastic Observability?

What Are G2 Users Discussing About Elastic Observability?

Site24x7

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Average Rating: 4.6/5.0

Total Reviews: 472

How Do G2 Users Rate Site24x7?

  • Performance Metrics: 8.5/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.6/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.6/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Site24x7?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Medium, 41% Small

What Do G2 Reviewers Say About Site24x7?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use with Site24x7, enabling quick setup and effective monitoring of all systems.
  • Users value the detailed alerts and all-in-one monitoring of Site24x7, which simplifies service verification effectively.
  • Users value the real-time monitoring of Site24x7, simplifying uptime checks for websites and applications effortlessly.
  • Users value the all-in-one monitoring features of Site24x7, simplifying website and service management effectively.
  • Users appreciate the all-in-one monitoring of Site24x7, praising its ease and efficiency in tracking services.
Cons
  • Users find the UI overwhelming and experience a steep learning curve due to extensive features offered.
  • Users experience confusing alerts from Site24x7, leading to unnecessary worry even when systems function correctly.
  • Users note a significant learning curve for advanced features, making it challenging to fully leverage Site24x7's capabilities.
  • Users find Site24x7 to be expensive, with a confusing pricing model and costly advanced features.
  • Users find the interface not user-friendly, describing it as overwhelming and cluttered with complicated features.

What Are Recent G2 Reviews of Site24x7?

What Are G2 Users Discussing About Site24x7?

Grafana Labs

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 1 million active instances of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security. Grafana Labs is backed by leading investors Lightspeed Venture Partners, Lead Edge Capital, GIC, Sequoia Capital, Coatue, and J.P. Morgan. Follow Grafana Labs on LinkedIn and Twitter or visit https://grafana.com.

Average Rating: 4.5/5.0

Total Reviews: 215

How Do G2 Users Rate Grafana Labs?

  • Performance Metrics: 8.9/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.9/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.4/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Grafana Labs?

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Medium, 29% Small

What Do G2 Reviewers Say About Grafana Labs?

AI-generated summary from verified user reviews

Pros
  • Users value the beautiful dashboards in Grafana Labs, enhancing clarity and insight into complex metrics.
  • Users value the ease of use of Grafana Labs, which simplifies complex data visualization and management effortlessly.
  • Users appreciate the beautiful and customizable dashboards of Grafana Labs, enhancing clarity in monitoring metrics.
  • Users value the real-time monitoring capabilities of Grafana Labs, enabling clear visibility into critical metrics across systems.
  • Users value the flexibility and clarity of Grafana Labs for visualizing and monitoring diverse metrics effectively.
Cons
  • Users often find the steep learning curve of Grafana Labs challenging, making setup and configuration time-consuming for newcomers.
  • Users find the complex setup of Grafana Labs challenging, especially newcomers struggling with configuration and queries.
  • Users find the learning difficulty in Grafana Labs challenging, especially for beginners navigating complex setups and configurations.
  • Users find the difficult learning curve of Grafana Labs challenging, particularly in setup and query writing for dashboards.
  • Users find Grafana Labs complex to set up and configure, creating challenges for new users in managing dashboards.

What Are Recent G2 Reviews of Grafana Labs?

What Are G2 Users Discussing About Grafana Labs?

nGeniusONE

NETSCOUT’s Network & Application Observability solution is engineered for IT practitioners who need deep, real-time visibility into complex hybrid environments. Whether you're managing a sprawling data center, a multi-cloud deployment, 5G deployment, or a remote workforce, this solution delivers the actionable intelligence required to maintain performance, availability, and user experience across every layer of your infrastructure. At its core, NETSCOUT leverages Deep Packet Inspection (DPI) to convert raw network traffic into smart data. This allows IT teams to monitor application behavior, network performance, and service dependencies with precision, even in containerized environments. The result is a unified, end-to-end view that helps you quickly isolate root causes, reduce mean time to knowledge (MTTK), and proactively resolve issues before they impact users or business operations. What sets NETSCOUT apart is its ability to scale observability across both legacy and modern architectures without requiring intrusive agents or instrumentation. It integrates seamlessly with existing workflows and tools, providing consistent visibility whether you're troubleshooting a VoIP degradation, tracking down a cloud latency spike, or validating the performance of a new application rollout. For IT professionals tasked with ensuring uptime and optimizing digital experiences, NETSCOUT’s observability platform is not just a monitoring tool—it’s a strategic asset that transforms packet-level data into operational intelligence. Products included in this solution: - nGeniusONE - InfiniStreamNG - vSTREAM - Packet Flow Switches (PFS) and TAPs

Average Rating: 4.5/5.0

Total Reviews: 139

How Do G2 Users Rate nGeniusONE?

  • Performance Metrics: 8.3/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.6/10 (Category avg: 8.4/10)
  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 8.9/10)

Who Is the Company Behind nGeniusONE?

  • Seller: NETSCOUT
  • Company Website:
  • Year Founded: 1984
  • HQ Location: Westford, Mass.
  • LinkedIn® Page: www.linkedin.com
    2,710 employees on LinkedIn®
  • Ownership: NASDAQ: NTCT

Who Uses This Product?

  • Top Industries: Telecommunications, Financial Services
  • Company Size: 41% Large, 30% Medium

What Do G2 Reviewers Say About nGeniusONE?

AI-generated summary from verified user reviews

Pros
  • Users value the deep real-time visibility of NETSCOUT, enhancing issue detection and minimizing downtime effectively.
  • Users praise NETSCOUT for its effective issue detection, enabling quick identification and resolution of network problems.
  • Users value the deep real-time visibility of NETSCOUT Network & Application Observability, enhancing troubleshooting efficiency and minimizing downtime.
  • Users appreciate the reliability of NETSCOUT Network & Application Observability, enabling quick issue detection and minimizing downtime.
  • Users appreciate the user-friendly design of NETSCOUT, enabling easy management and quick issue detection for teams.
Cons
  • Users find the learning curve steep due to complex setup and configuration, challenging for new engineers.
  • Users find the complexity of the interface challenging, especially for new users and initial setup.
  • Users find the difficult learning curve of NETSCOUT Network & Application Observability frustrating, hindering effective onboarding and usage.
  • Users find the complex setup of NETSCOUT Network & Application Observability challenging, hindering effective onboarding and usage.
  • Users find the complex configuration of NETSCOUT Network & Application Observability challenging, particularly for new and smaller teams.

What Are Recent G2 Reviews of nGeniusONE?

Google Cloud Console

Your integrated Google Cloud Platform management console. Manage and get insights into everything that powers your cloud application — including web applications, data analysis, virtual machines, datastore, databases, networking, and developer services. The Google Cloud console helps you deploy, scale, and diagnose production issues in a simple web-based interface. Search to quickly find resources and connect to instances via SSH in the browser. Handle DevOps workflows on the go with powerful native iOS and Android applications. Master the most complex development tasks with Cloud Shell, your admin machine in the cloud.

Average Rating: 4.4/5.0

Total Reviews: 97

How Do G2 Users Rate Google Cloud Console?

  • Performance Metrics: 8.1/10 (Category avg: 8.3/10)
  • Root Cause Analysis (RCA): 8.5/10 (Category avg: 8.4/10)
  • Real User Monitoring (RUM): 8.3/10 (Category avg: 8.3/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Google Cloud Console?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG
  • Phone: +1 (650) 253-0000

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Small, 37% Medium

What Do G2 Reviewers Say About Google Cloud Console?

AI-generated summary from verified user reviews

Pros
  • Users value the user-friendly interface of Google Cloud Console, facilitating efficient project management and quick access to resources.
  • Users appreciate the user-friendly interface of Google Cloud Console, facilitating a seamless and intuitive experience.
  • Users appreciate the intuitive dashboard of Google Cloud Console, allowing for quick navigation and effective task management.
  • Users enjoy the navigation ease of Google Cloud Console, with fast search saving time and simplifying service management.
  • Users enjoy the flexibility of Google Cloud Console, allowing customization and easy management of diverse resources seamlessly.
Cons
  • Users find the learning difficulty of Google Cloud Console frustrating, often needing extensive help to navigate effectively.
  • Users find the high pricing of Google Cloud Console a significant drawback, hindering accessibility for small businesses.
  • Users face challenges with poor UI design that hinders navigation and makes project management risky and frustrating.
  • Users find the mobile limitations of Google Cloud Console hinder their ability to manage resources effectively on the go.
  • Users find the search functionality challenging, as it's difficult to locate necessary networking services quickly.

What Are Recent G2 Reviews of Google Cloud Console?

What Are G2 Users Discussing About Google Cloud Console?

Tian Lin
TL
Researched and written by Tian Lin
Updated