# Best AI Voice Assistants - Page 5 ## How Many AI Voice Assistants Products Does G2 Track? **Total Products under this Category:** 576 ### Category Stats (Aug 2026) - **Average Rating:** 4.74/5 (↑0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Loman (+28.57%) - Among all products in this category, Loman recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank AI Voice Assistants Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 28,300+ Authentic Reviews - 576+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Voice Assistants ![G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-voice-assistants/grids.png?focus%5B%5D=1371397&focus%5B%5D=1319598&focus%5B%5D=1570357&focus%5B%5D=4215&focus%5B%5D=3326&focus%5B%5D=28903&focus%5B%5D=1462546&focus%5B%5D=1437428) Highlighted products: Retell AI, ElevenLabs, RingCentral AI Receptionist (AIR), Genesys Cloud CX, CallRail, Glia, Smith.ai AI Receptionist, and Jotform AI Agents. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=ringcentral-ai-receptionist-air&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=callrail&focus%5B%5D=glia&focus%5B%5D=smith-ai-ai-receptionist&focus%5B%5D=jotform-ai-agents) **Sponsored** ### Prey Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010753&secure%5Bchosen_at%5D=2026-08-05T21%3A21%3A29Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=59717&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59717&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants%3Fpage%3D5&secure%5Btoken%5D=94f43244ee1b8b5d896fe64e0d6e0b1ed1bd7ee9b68c2840c1fc1cc0738a6256&secure%5Burl%5D=https%3A%2F%2Fpreyproject.com%2F%3Futm_source%3Dg2%26utm_campaign%3Dg2clicsads&secure%5Burl_type%5D=custom_url) ### [VoiceAIWrapper](https://www.g2.com/products/voiceaiwrapper-ai-development-fzco-voiceaiwrapper/reviews) VoiceAIWrapper is a multi-provider voice AI white-label platform that helps marketing agencies, automation agencies, and call centers resell voice AI services to their clients under their own brand. Agencies connect their own API keys from five supported conversational agent platforms (Vapi, Retell, ElevenLabs Agents Platform, Bolna, and Ultravox), then build, brand, and bill client-facing voice AI deployments without writing their own infrastructure code. The platform sits as an agency-readiness layer on top of the underlying voice AI providers. Agent definitions, prompts, voices, and tool configurations live inside the connected provider's account and sync automatically into VoiceAIWrapper. The agency then handles client onboarding, white-label client portals, campaign management, billing, and analytics inside one workspace. Key features include: White-label client portals with custom domain, logo, branding, and per-client access controls so end-clients log into the agency's own subdomain rather than voiceaiwrapper.com Inbound and outbound calling campaign builders with scheduling, retry logic, time-of-day windows, and contact list management Pod architecture for connecting multiple voice AI providers in one client account, with side-by-side A/B comparison across providers on real production calls Built-in Stripe billing engine with agency markup pricing, four billing models (usage-only, subscription, subscription plus overage, subscription plus usage packs), 10-currency support, and four billing frequencies (daily, weekly, monthly, yearly) Webhook and API integrations with Make, n8n, Zapier, GoHighLevel, HubSpot, Airtable, and Google Sheets for connecting voice AI workflows to existing automation stacks Common end-client use cases agencies deploy through the platform include AI receptionists for salons and clinics, outbound appointment reminders, lead qualification calls, customer support deflection, post-purchase surveys, and after-hours phone coverage. Each runs as its own campaign with its own analytics, transcripts, and billing meter. Voice minutes bill direct to the underlying provider at provider rates with no markup from VoiceAIWrapper. Agencies set their own client pricing, charge whatever currency and frequency they want, and keep the spread between provider cost and client charge as their margin. The platform is SOC 2 Type 2 documented, GDPR-compliant, and HIPAA-compliant. A signed Business Associate Agreement is available on the Pro tier for agencies handling protected health information. Plans start at $29 per month with a 7-day free trial that requires no credit card. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 #### Who Is the Company Behind VoiceAIWrapper? - **Seller:** [VoiceAIWrapper AI Development](https://www.g2.com/sellers/voiceaiwrapper-ai-development) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=70882172245a70b896e873866be9db6d96c67bb01ee6eb0ad736a9f788ed89af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceaiwrapper&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of VoiceAIWrapper? **["VoiceAIWrapper is your solution for selling Voice AI"](https://www.g2.com/survey_responses/voiceaiwrapper-review-12934645)** **Rating:** 5.0/5.0 stars _— Mike D._ [Read full review](https://www.g2.com/survey_responses/voiceaiwrapper-review-12934645) **["Top Choice for Whitelabeling Voice Agents with super great Support"](https://www.g2.com/survey_responses/voiceaiwrapper-review-13071242)** **Rating:** 5.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/voiceaiwrapper-review-13071242) ### [Voicing AI](https://www.g2.com/products/voicing-ai/reviews) Voicing AI is an enterprise-grade agentic voice AI platform that transforms business communications through intelligent automation. Our AI agents go beyond basic conversation - they take real actions like closing tickets, updating CRMs, scheduling appointments, and resolving complex queries with human-like precision. Key Capabilities: Truly Agentic: Performs actions across 100+ enterprise systems, not just conversations Lightning Fast: Sub-500ms response times for seamless interactions Multilingual: Fluent conversations in 30+ languages Industry-Specific Intelligence: Purpose-built LLMs for context-aware, accurate interactions Enterprise-Ready: SOC2 and HIPAA compliant with built-in hallucination control and strict guardrails Proven ROI: Delivers significant productivity gains while reducing operational costs Voicing AI enables enterprises to scale their customer service, sales, and support operations with AI agents that think, understand, and act - creating exceptional experiences while driving measurable business outcomes. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 #### Who Is the Company Behind Voicing AI? - **Seller:** [Voicing AI](https://www.g2.com/sellers/voicing-ai) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9507790f99e31cca2fd0424a4aed7fe02507bbc65ba0300718901cd5c0091f02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoicing-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 50 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Small, 33% Medium #### What Do G2 Reviewers Say About Voicing AI? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **low latency and human-like responses** of Voicing AI, enhancing real interactions significantly. - Users commend the **human-like conversational agents** of Voicing AI, enhancing interactions and providing seamless integration. - Users appreciate the **seamless API integration** of Voicing AI, enhancing user interaction with human-like conversational agents. - Users praise the **exceptional efficiency** of Voicing AI, benefiting from quick and smooth interactions in real-time communication. #### What Are Recent G2 Reviews of Voicing AI? **["One of the Most Natural & Reliable AI Voice Solutions We’ve Used"](https://www.g2.com/survey_responses/voicing-ai-review-11979644)** **Rating:** 5.0/5.0 stars _— Shivam P._ [Read full review](https://www.g2.com/survey_responses/voicing-ai-review-11979644) **["Human-like Conversational Agents with Seamless Integration"](https://www.g2.com/survey_responses/voicing-ai-review-11990044)** **Rating:** 5.0/5.0 stars _— Bhaskar Raju K._ [Read full review](https://www.g2.com/survey_responses/voicing-ai-review-11990044) ### [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews) Zoom Virtual Agent is an AI-powered solution that helps businesses deliver fast, effortless support to customers across both voice and digital messaging channels. It uses agentic AI to understand context, reason through complex requests, and take action to resolve issues end to end. Natively connected to Zoom Contact Center, it enables seamless handoffs between virtual and live agents while powering connected workflows and insights through Zoom Quality Management —unifying every channel into a consistent customer journey and driving continuous optimization. Built on Zoom’s scalable, secure platform, it’s fast to deploy, easy to manage, and flexible enough to grow with your business—giving customers instant answers without waiting on live support, reducing customer effort, and driving long-term loyalty that creates measurable financial upside. **Average Rating:** 4.5/5.0 **Total Reviews:** 213 #### Who Is the Company Behind Zoom Virtual Agent? - **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) - **Company Website:** www.zoom.com - **Year Founded:** 2011 - **HQ Location:** San Jose, CA - **Twitter:** @zoom 1,042,714 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website) 13,494 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Retail - **Company Size:** 73% Medium, 23% Small #### What Do G2 Reviewers Say About Zoom Virtual Agent? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **seamless connectivity** of Zoom Virtual Agent for effective customer support and smooth transitions to live agents. - Users appreciate the **ease of use** of Zoom Virtual Agent, enjoying its seamless integration and automation for customer support. - Users value the **s seamless integrations** of Zoom Virtual Agent, enhancing efficiency in customer support and overall user experience. - Users appreciate the **automation capabilities** of Zoom Virtual Agent, providing instant, efficient customer support responses effortlessly. - Users appreciate the **helpfulness** of Zoom Virtual Agent in quickly resolving customer queries and enhancing overall support efficiency. ##### Cons - Users notice the **limitations in AI response** when facing complex queries, necessitating frequent human assistance and setup effort. - Users note that the **AI inaccuracy** can lead to unhelpful responses for complex queries, impacting effectiveness. - Users note the **inaccuracy** of Zoom Virtual Agent, particularly with complex queries and varied phrasing, impacting helpfulness. - Users often find the **learning curve steep** , requiring time and effort for effective setup and ongoing maintenance. - Users find the **not intuitive** setup of Zoom Virtual Agent challenging, requiring significant effort for effective customization and training. #### What Are Recent G2 Reviews of Zoom Virtual Agent? **["Efficient Automation with Excellent Support"](https://www.g2.com/survey_responses/zoom-virtual-agent-review-12979095)** **Rating:** 5.0/5.0 stars _— Zaid M._ [Read full review](https://www.g2.com/survey_responses/zoom-virtual-agent-review-12979095) **["Clean UI and Easy Setup, But Needs Better Spacing"](https://www.g2.com/survey_responses/zoom-virtual-agent-review-13047486)** **Rating:** 4.5/5.0 stars _— Mehdi A._ [Read full review](https://www.g2.com/survey_responses/zoom-virtual-agent-review-13047486) #### What Are G2 Users Discussing About Zoom Virtual Agent? - [What is Solvvy used for?](https://www.g2.com/discussions/what-is-solvvy-used-for) - 1 comment ### [Botphonic - Ai Call Assistant](https://www.g2.com/products/botphonic-ai-call-assistant/reviews) BotPhonic.ai Call Assistant leverages natural-sounding AI voices to automate both inbound and outbound calls, delivering smarter, more efficient customer service around the clock. Its 24/7 availability ensures no customer interaction is missed, boosting engagement and satisfaction. The platform also provides real-time support for teams, enhancing responsiveness and decision-making. With advanced automation at its core, BotPhonic.ai streamlines communication, accelerates resolution times, and drives operational efficiency. Discover the future of customer service with BotPhonic.ai’s intelligent, AI-powered call management solution. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### Who Is the Company Behind Botphonic - Ai Call Assistant? - **Seller:** [Botphonic](https://www.g2.com/sellers/botphonic) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12da9a530b26dd1088488a101a343f0f7fd501ae6e999fcf3bf9e5fdcd0cbb8f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbotphonic&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Botphonic - Ai Call Assistant? **["AI Call Assistant That Saves Time and Boosts Customer EngagementAI Calls That Automate Scheduling"](https://www.g2.com/survey_responses/botphonic-ai-call-assistant-review-12299752)** **Rating:** 5.0/5.0 stars _— Milan K._ [Read full review](https://www.g2.com/survey_responses/botphonic-ai-call-assistant-review-12299752) **["Effortless Call Handling with Impressive AI Responses"](https://www.g2.com/survey_responses/botphonic-ai-call-assistant-review-12062747)** **Rating:** 5.0/5.0 stars _— Dharti P._ [Read full review](https://www.g2.com/survey_responses/botphonic-ai-call-assistant-review-12062747) ### [Brightcall.ai](https://www.g2.com/products/brightcall-ai/reviews) As a Swedish communication company, we recognise the importance of phone communication for businesses and strive to deliver the most reliable cloud-based contact center experience for our customers. Our advanced technology includes various communication services for organisations that are constantly looking for growing their business. As a global software-as-a-service (SaaS) company headquartered in Stockholm, Sweden, we at Brightcall.ai have a proven track record of success in Scandinavia, UAE, KSA and USA. **Average Rating:** 4.6/5.0 **Total Reviews:** 31 #### Who Is the Company Behind Brightcall.ai? - **Seller:** [Brightcall.ai](https://www.g2.com/sellers/brightcall-ai) - **Year Founded:** 2019 - **HQ Location:** Stockholm, Sweden - **Twitter:** @convoloAI 31 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19bc84c4813b4cd1fe08e7e8d46587bdcbf092fe0c4cb4343aea8e2cdc994d34&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrightcallai%2F&secure%5Burl_type%5D=linkedin_company_website) 34 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Real Estate, Consulting - **Company Size:** 69% Small, 31% Medium #### What Do G2 Reviewers Say About Brightcall.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **responsive customer support** of Brightcall.ai, enhancing their experience with exceptional assistance. - Users value the **s seamless CRM integration** of Brightcall.ai, enhancing follow-ups and improving customer engagement effectively. - Users value the **efficiency** of Brightcall.ai, enabling seamless call management and rapid lead responses. - Users find Brightcall.ai's **ease of use** exceptional, appreciating its straightforward setup and user-friendly administration features. - Users find the **easy integrations** with CRM and social media apps make Brightcall.ai a seamless addition to their workflow. ##### Cons - Users experience **system delays** that disrupt conversations and cause occasional website crashes during multiple calls. - Users experience **call issues** with Brightcall.ai, as the website often crashes or becomes unresponsive during multiple calls. - Users face **dialer limitations** with Brightcall.ai, as calls show up as international numbers, risking scam flags. - Users find **difficult learning** with Brightcall.ai due to unexpected manual steps and rigid scheduling impacting automation. - Users find **difficult navigation** in Brightcall.ai, with issues like undisclosed steps and scheduling rigidity impacting usability. #### What Are Recent G2 Reviews of Brightcall.ai? **["A Game Changer for Sales Speed and Customer Engagement"](https://www.g2.com/survey_responses/brightcall-ai-review-11966527)** **Rating:** 5.0/5.0 stars _— Prejin N._ [Read full review](https://www.g2.com/survey_responses/brightcall-ai-review-11966527) **["Effective Call Management"](https://www.g2.com/survey_responses/brightcall-ai-review-12404270)** **Rating:** 5.0/5.0 stars _— Hera Jan Rej M._ [Read full review](https://www.g2.com/survey_responses/brightcall-ai-review-12404270) ### [Recepte](https://www.g2.com/products/recepte/reviews) Recepte is built to prevent those missed opportunities. It acts as an AI-powered receptionist that answers calls, WhatsApp messages, and Instagram DMs instantly with a natural human-like voice, available 24/7 in multiple languages. The system can book appointments, send reminders, follow up with no-shows, request reviews, and run win-back campaigns automatically. Everything is managed from a single WhatsApp chat, with no apps, dashboards, or complex setup required, just connect your details and start handling enquiries in seconds. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### Who Is the Company Behind Recepte? - **Seller:** [MAZALORE LIMITED](https://www.g2.com/sellers/mazalore-limited) - **HQ Location:** N/A - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8e03a07c2c08b8c70eae71107f3d5f43cfb0d61c4acf7ee7f45d3c9156895d3&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Frecepte%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Recepte? **["Instant Responses That Streamline High-Volume Customer Enquiries"](https://www.g2.com/survey_responses/recepte-review-12769912)** **Rating:** 5.0/5.0 stars _— Nicholas W._ [Read full review](https://www.g2.com/survey_responses/recepte-review-12769912) **["24/7 Availability and Fast Responses That Streamline Booking and Reminders"](https://www.g2.com/survey_responses/recepte-review-12659814)** **Rating:** 5.0/5.0 stars _— Jamine S._ [Read full review](https://www.g2.com/survey_responses/recepte-review-12659814) ### [Vapi AI](https://www.g2.com/products/vapi-ai/reviews) Vapi is the fastest way to build voice AI agents. With real-time streaming, powerful tool-calling, and flexible APIs, developers can create natural, responsive voice experiences in minutes. Used by top startups to power everything from smart assistants to complex conversational workflows. **Average Rating:** 4.2/5.0 **Total Reviews:** 3 #### Who Is the Company Behind Vapi AI? - **Seller:** [Vapi AI](https://www.g2.com/sellers/vapi-ai) - **Year Founded:** 2021 - **HQ Location:** San Francisco, California, United States - **Twitter:** @Vapi\_AI 9,509 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=af61282a7eee69802eda00d504796cca08c9fc2c15299b40e4f94ab68e5bfabb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvapi-ai&secure%5Burl_type%5D=linkedin_company_website) 77 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Small #### What Do G2 Reviewers Say About Vapi AI? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Vapi AI, appreciating its straightforward integration and smooth setup process. - Users appreciate the **easy setup** of Vapi AI, finding the integration and initial process smooth and manageable. - Users value the **straightforward integrations** of Vapi AI, appreciating the ease of setup for a smooth experience. ##### Cons - Users find the **difficult usage** of Vapi AI challenging, often requiring developer-level knowledge to navigate its options. - Users find the **interface complexity** challenging, feeling overwhelmed by the numerous options and lack of simplicity. - Users find the **learning curve steep** due to the complex dashboard and numerous options requiring technical understanding. - Users note some **limited functionality** in Vapi AI, but find it to be a superior and affordable option overall. #### What Are Recent G2 Reviews of Vapi AI? **["Easy Integration, Needs UI Improvement"](https://www.g2.com/survey_responses/vapi-ai-review-12277534)** **Rating:** 4.0/5.0 stars _— Bappy R._ [Read full review](https://www.g2.com/survey_responses/vapi-ai-review-12277534) **["Vapi is a great open source product"](https://www.g2.com/survey_responses/vapi-ai-review-10980588)** **Rating:** 5.0/5.0 stars _— Steve M._ [Read full review](https://www.g2.com/survey_responses/vapi-ai-review-10980588) ### [Windows Copilot](https://www.g2.com/products/windows-copilot/reviews) Windows Copilot is an AI-powered assistant integrated into Windows 11, designed to enhance user productivity and streamline interactions with the operating system. By leveraging advanced artificial intelligence, Copilot offers contextual assistance, voice-activated commands, and seamless integration with various applications, providing a more intuitive computing experience. Key Features and Functionality: - Voice Activation: Users can initiate Copilot using the "Hey, Copilot!" voice command, enabling hands-free interaction and quick access to information. - Press-to-Talk: By holding the Alt + Spacebar keys for two seconds, users can engage in voice conversations with Copilot, facilitating instant responses without disrupting their workflow. - Visual Assistance: Copilot Vision allows users to share their screen with Copilot, enabling it to provide real-time guidance, analyze content, and offer insights based on the displayed information. - Document Creation and Export: Users can generate and export content into multiple file formats, such as Word documents, Excel spreadsheets, PDFs, or PowerPoint presentations, directly from their Copilot session. - Integration with Personal Services: Copilot supports connecting to personal services like OneDrive, Outlook, Google Drive, Gmail, Google Calendar, and Google Contacts, allowing users to find their content across multiple accounts. Primary Value and User Solutions: Windows Copilot addresses the need for a more efficient and user-friendly computing environment by offering intelligent assistance tailored to individual user needs. It simplifies complex tasks, reduces the time spent navigating through settings, and enhances accessibility through voice commands and visual guidance. By integrating seamlessly with personal services and applications, Copilot ensures that users have quick and easy access to their information, thereby boosting productivity and improving the overall user experience. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 #### Who Is the Company Behind Windows Copilot? - **Seller:** [Windows Copilot](https://www.g2.com/sellers/windows-copilot) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Large, 50% Medium #### What Are Recent G2 Reviews of Windows Copilot? **["The Greatest AI Assistant for Writing and Translating"](https://www.g2.com/survey_responses/windows-copilot-review-12263788)** **Rating:** 5.0/5.0 stars _— Pauly C._ [Read full review](https://www.g2.com/survey_responses/windows-copilot-review-12263788) **["Email drafting made effortless using Copilot"](https://www.g2.com/survey_responses/windows-copilot-review-12543030)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/windows-copilot-review-12543030) ### [3CLogic Cloud Call Center](https://www.g2.com/products/3clogic-cloud-call-center/reviews) 3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms (i.e.: ServiceNow, SAP, Salesforce, etc.). Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. Built on Amazon Web Services (AWS), the solution delivers highly-available, flexible, and secure (i.e.: ISO 27001, SOC 2, HIPPA, GDPR, etc.) services with various deployment models available (i.e.: Total Cloud, Hybrid Cloud, etc.) to meet the varying needs of enterprise businesses. With 3CLogic, organizations improve automation & self-service, change control, agent productivity (ie: Sales, Help Desk, Customer Support, HR, etc.), and administrative visibility into what drives successful CX and EX outcomes. 3CLogic — reimagining customer and employee experiences so you don’t have to. **Average Rating:** 4.5/5.0 **Total Reviews:** 48 #### Who Is the Company Behind 3CLogic Cloud Call Center? - **Seller:** [3CLogic](https://www.g2.com/sellers/3clogic) - **Year Founded:** 2005 - **HQ Location:** Rockville, Maryland - **Twitter:** @3CLogic 1,966 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3aec7ea6b6fc62eeddc4ea79237b8b8b513c2225b1f59a69c44a1d8b3cfa8b16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F61895%2F&secure%5Burl_type%5D=linkedin_company_website) 176 employees on LinkedIn® - **Phone:** 800 350 8656 #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 44% Large, 32% Medium #### What Do G2 Reviewers Say About 3CLogic Cloud Call Center? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **exceptional customer support** from 3CLogic, noting their responsiveness and commitment to success. - Users commend 3CLogic for their **exceptional support and responsiveness** , enhancing reliability and collaboration throughout our partnership. - Users commend the **exceptional support** from 3CLogic, highlighting their commitment and responsiveness in addressing our needs. - Users commend the **efficiency** of 3CLogic, appreciating their quick resolutions and reliable support during critical situations. - Users commend the **rapid response time** of 3CLogic, ensuring timely resolutions and confidence in their support team. ##### Cons - Users feel frustrated by the **limited customization options** , particularly for dashboards and feature accessibility in 3CLogic. - Users face occasional **connection issues** primarily due to network compatibility, impacting overall call quality and stability. - Users desire more **customization options** for dashboards, finding the current setup restrictive despite responsive support. - Users note a **steep learning curve** for new users, necessitating additional training and support for effective use. - Users find it frustrating that **missing features** require requests for activation, impacting the overall functionality and experience. #### What Are Recent G2 Reviews of 3CLogic Cloud Call Center? **["Always available and dependable"](https://www.g2.com/survey_responses/3clogic-cloud-call-center-review-12505516)** **Rating:** 5.0/5.0 stars _— Verified User in Retail_ [Read full review](https://www.g2.com/survey_responses/3clogic-cloud-call-center-review-12505516) **["Partnering with 3CLogic has been a truly positive experience."](https://www.g2.com/survey_responses/3clogic-cloud-call-center-review-11664080)** **Rating:** 5.0/5.0 stars _— Timothy J._ [Read full review](https://www.g2.com/survey_responses/3clogic-cloud-call-center-review-11664080) #### What Are G2 Users Discussing About 3CLogic Cloud Call Center? - [What is 3CLogic Cloud Call Center used for?](https://www.g2.com/discussions/what-is-3clogic-cloud-call-center-used-for) ### [AI recepcionist](https://www.g2.com/products/ai-recepcionist/reviews) Clinicbot is an AI voice virtual receptionist for medical clinics. It answers the phone 24/7 with a natural voice, informs patients about opening hours, treatments and prices, books and reschedules appointments by integrating with Google Calendar, Cal.com and DocFav, and transfers the call to your staff when needed. It reduces missed calls by up to 90% and frees your front desk from the phone. Clinicbot is multilingual (Spanish, Catalan, English and Portuguese) and provides a transcript, summary and intent for every call, plus a call analytics dashboard. It also runs outbound voice campaigns for reminders and follow-ups. Set up in 15 minutes, with no installation or technical knowledge required. A free plan is available; paid plans start at €55/month plus a per-minute call cost. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind AI recepcionist? - **Seller:** [Pan y Rosas online](https://www.g2.com/sellers/pan-y-rosas-online) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of AI recepcionist? **["Set Up in 10 Minutes — Incredibly Easy to Use"](https://www.g2.com/survey_responses/ai-recepcionist-review-13045934)** **Rating:** 5.0/5.0 stars _— Sonia O._ [Read full review](https://www.g2.com/survey_responses/ai-recepcionist-review-13045934) ### [AI Voice Automation Platform, Multilingual Voice AI Platform](https://www.g2.com/products/ai-voice-automation-platform-multilingual-voice-ai-platform/reviews) Caller Digital is an AI-powered voice automation platform that enables businesses to handle inbound and outbound calls, automate customer interactions, and scale support with multilingual conversational AI agents. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind AI Voice Automation Platform, Multilingual Voice AI Platform? - **Seller:** [Caller Digital](https://www.g2.com/sellers/caller-digital) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4f56e0a74f0851410b416e1ecf07deb19a41ba0b7176017f4dbe5b218352f19&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcaller-digital%2F&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of AI Voice Automation Platform, Multilingual Voice AI Platform? **["Multilingual Voice AI with Realistic Human-Like Experience"](https://www.g2.com/survey_responses/ai-voice-automation-platform-multilingual-voice-ai-platform-review-12796038)** **Rating:** 5.0/5.0 stars _— Vaibhav S._ [Read full review](https://www.g2.com/survey_responses/ai-voice-automation-platform-multilingual-voice-ai-platform-review-12796038) ### [All Voice Lab](https://www.g2.com/products/all-voice-lab/reviews) All Voice Lab delivers AI-powered voice solutions for global creators and businesses, offering video translation, text-to-speech, high-fidelity voice cloning, dubbing, voice changer tools, and audiobook creation. By blending advanced AI with professional voice talent, it enables fast, natural, and scalable voice production across 33+ languages. Whether enhancing a game, translating video content, or producing immersive audiobooks, All Voice Lab ensures authentic, high-quality voices tailored to every project. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind All Voice Lab? - **Seller:** [QUTRAN TECH](https://www.g2.com/sellers/qutran-tech) - **Year Founded:** 2025 - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=878b3a175927f7b278f3c926b92e74c2df34b2113944eb6a2448d4ea523da2df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fallvoicelab%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of All Voice Lab? **["Powerful and Easy-to-Use AI Voice Platform"](https://www.g2.com/survey_responses/all-voice-lab-review-11716527)** **Rating:** 5.0/5.0 stars _— Miguel R._ [Read full review](https://www.g2.com/survey_responses/all-voice-lab-review-11716527) ### [BrainCX](https://www.g2.com/products/braincx/reviews) BrainCX AI is a proprietary orchestration platform that generates and deploys voice AI agents across phone, website, chat, and avatar-driven interactions for regulated industries. One platform. One brain. Every channel. Voice AI phone agents handle inbound and outbound calls with human-grade conversation quality, replicating the tone, cadence, and escalation behaviors of your top-performing representatives. On the web, voice-first interfaces and AI avatars replace static navigation with guided conversational experiences that move customers through product discovery, selection, and purchase. Chat agents run on the same engine. SMS, email, and in-app messaging orchestrate from a single system. The platform is built to drive higher conversion rates, increase average cart size, and grow customer lifetime value. Voice AI agents and avatars do not replace headcount alone. They increase contact rates, lift conversion, grow average order value, and extend customer retention, compounding revenue per customer over time. BrainCX AI serves trust-dependent businesses in healthcare, behavioral health, financial services, insurance, and higher education. The platform is designed for contact center leaders, CX operations teams, and IT decision-makers at mid-market and enterprise organizations looking to replace legacy IVR systems and static websites with intelligent voice AI that lifts revenue. DialLingo, built on the same platform, is a self-serve SaaS product that enables small and medium businesses to deploy multilingual voice AI agents with real-time relay translation and native-language conversations across 50+ languages. The platform includes a deep insights layer for customer behavior analytics, call tracking, and conversation trending. Operations teams get visibility into call patterns, customer intent signals, sentiment shifts, escalation triggers, and conversion pathways in real time, turning every interaction into actionable intelligence. BrainCX AI runs on a proprietary orchestration engine with multiple patents pending. The company built the platform from the ground up, embedding 30 years of contact center operations expertise into the architecture. HIPAA, FERPA, SOC2, and GDPR compliance controls are built into every conversation turn by design, not bolted on after the fact. Customized enterprise deployments go live in 30 to 45 days. No 12-month integration projects. No heavy lift from your internal team. Organizations using BrainCX AI report up to 40% reduction in customer engagement costs and up to 30% increase in conversion rates. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind BrainCX? - **Seller:** [BrainCX AI](https://www.g2.com/sellers/braincx-ai) - **Year Founded:** 2020 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=84068fbf98476e58a199aa37666e059d45d44c2d16139b09ffdd48a75244d22d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbraincx%2F&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of BrainCX? **["BrainCX AI: 24/7 Conversational Phone Agents with Industry-Leading Low Latency"](https://www.g2.com/survey_responses/braincx-review-12580628)** **Rating:** 5.0/5.0 stars _— Michael S._ [Read full review](https://www.g2.com/survey_responses/braincx-review-12580628) ### [Brilo AI](https://www.g2.com/products/brilo-ai-brilo-ai/reviews) Brilo AI is an AI phone and voice agent platform that automates inbound and outbound business calls 24/7. Trusted by 1,000+ businesses across insurance, healthcare, financial services, mortgage, real estate, ecommerce, hospitality, retail, solar, and staffing. Flagship agent Casey deploys in ~10 minutes via a no-code dashboard, no engineering required, and handles concurrent calls at scale with human-like voice and natural interruption handling. Calls are transcribed in real time, with seamless handoff to live agents when needed. Brilo integrates with 6,000+ tools, including core insurance and financial systems (Guidewire, Duck Creek, Applied Epic, Salesforce Financial Services Cloud, Sapiens, EIS Group, Socotra, One Inc, CCC) and major CRMs (Salesforce, HubSpot, Zoho, Zendesk). Built-in compliance features, call monitoring, prompt filtering, audit trails, and rate limits, make it suitable for regulated industries. SOC 2 and HIPAA access available on Enterprise. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Brilo AI? - **Seller:** [Brilo AI](https://www.g2.com/sellers/brilo-ai) - **Year Founded:** 2023 - **HQ Location:** Beaverton, US - **Twitter:** @hellobrilo 30 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b048d7e5f6c64db86f69b5fff67a9f202b3a5a001322e919403f592027e85ac6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrilo-ai&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Brilo AI? **["Natural-Sounding AI Voice Agent That Saves Time"](https://www.g2.com/survey_responses/brilo-ai-review-12858677)** **Rating:** 5.0/5.0 stars _— Faisal Z._ [Read full review](https://www.g2.com/survey_responses/brilo-ai-review-12858677) ### [Call Center Studio](https://www.g2.com/products/call-center-studio/reviews) Call Center Studio is an AI-powered, cloud-native contact center software (CCaaS) built entirely on Google Cloud. It helps enterprises, BPOs, and growing customer service teams run inbound, outbound, and omnichannel customer operations from a single platform, with agents able to work from anywhere. The company has offices in the United States, the United Kingdom, and Turkey, and its platform is used by leading global brands including eBay, FedEx, Nestlé, and Volvo, as well as major business process outsourcing providers such as Teleperformance and Concentrix. Call Center Studio unifies every customer channel, including voice, WhatsApp, Instagram, Messenger, Telegram, Google Business Messenger, live chat, SMS, email, and video, through a single set of microservices with no per-channel add-on fees. Core contact center capabilities include skill-based routing, interactive voice response (IVR), automatic call distribution (ACD), auto and predictive dialers, call recording, and number masking. Native VoIP via SIP and PSTN provides local DID numbers in more than 65 countries, giving global teams local presence wherever they operate. The platform includes a full suite of AI tools powered by Dialogflow, Vertex AI, and OpenAI GPT-4. CX Insights delivers AI-driven transcript and sentiment analysis, while AI Avatar, chatbots, accent neutralization, and self-service automation handle routine interactions and escalate to human agents only when needed. Reporting data streams directly into Google BigQuery for real-time, unified analytics without complex data reconstruction, and an open API plus CRM integrations such as Salesforce let teams connect their existing systems. Built-in quality management and agent coaching tools help supervisors monitor performance and improve service quality. Running on 49 Google Cloud services, Call Center Studio is designed to replace complex, server-dependent legacy systems with a scalable, cost-efficient alternative. Teams can deploy quickly and train agents in minutes, while selective use of AI keeps interactions fast and accurate without unnecessary cost. Serving industries from healthcare and e-commerce to financial services and logistics, the platform maintains over 99% customer retention and is backed by a 24/7 support team, helping organizations improve customer experience while reducing operational overhead. **Average Rating:** 4.8/5.0 **Total Reviews:** 92 #### Who Is the Company Behind Call Center Studio? - **Seller:** [Call Center Studio](https://www.g2.com/sellers/call-center-studio) - **Company Website:** callcenterstudio.com - **Year Founded:** 2018 - **HQ Location:** Chicago, Illinois - **Twitter:** @CCS4CX 174 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=301a834564730c4d1ac0f181e2817f1812d81e62e8560c3b4a4cb5611870d29c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcallcenterstudio%2F&secure%5Burl_type%5D=linkedin_company_website) 1,793 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Support Executive, Consultant - **Top Industries:** Telecommunications, Consumer Services - **Company Size:** 63% Medium, 23% Small #### What Do G2 Reviewers Say About Call Center Studio? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Call Center Studio, enhancing confidence and efficiency in contact management. - Users value the **efficiency** of Call Center Studio for streamlined call operations and improved team management. - Users commend the **easy setup** of Call Center Studio, appreciating its seamless integration and efficient onboarding process. - Users value the **cloud-based flexibility and robust features** of Call Center Studio, enhancing performance and efficiency. - Users appreciate the **seamless integrations** of Call Center Studio, enhancing efficiency through omni-channel capabilities and automation. ##### Cons - Users note the need for improved **complex reporting** features, citing issues with flexibility and detail in the dashboard. - Users find that the **dashboard issues** hinder flexibility and detail in reporting features of Call Center Studio. - Users find the **inadequate search functionality** limits their ability to track and retrieve important information easily. - Users experience **integration issues** when connecting their CRM, leading to inconsistent behavior and unclear root cause analysis. - Users find a **lack of clarity** in Call Center Studio's reporting features, limiting effective tracking and data export options. #### What Are Recent G2 Reviews of Call Center Studio? **["CCS Delivers Strong Visibility and Better Team Control"](https://www.g2.com/survey_responses/call-center-studio-review-12694641)** **Rating:** 4.5/5.0 stars _— Farhan A._ [Read full review](https://www.g2.com/survey_responses/call-center-studio-review-12694641) **["Unified Communications Made Easy—Smooth Calls and Quick Setup"](https://www.g2.com/survey_responses/call-center-studio-review-13158350)** **Rating:** 5.0/5.0 stars _— Arınç O._ [Read full review](https://www.g2.com/survey_responses/call-center-studio-review-13158350) #### What Are G2 Users Discussing About Call Center Studio? - [What is Call Center Studio used for?](https://www.g2.com/discussions/what-is-call-center-studio-used-for) - [‹ Prev‹ Prev](/categories/ai-voice-assistants?order=g2_score&page=4#product-list) - [1](/categories/ai-voice-assistants?order=g2_score#product-list) - [2](/categories/ai-voice-assistants?order=g2_score&page=2#product-list) - [3](/categories/ai-voice-assistants?order=g2_score&page=3#product-list) - [4](/categories/ai-voice-assistants?order=g2_score&page=4#product-list) - 5 - [6](/categories/ai-voice-assistants?order=g2_score&page=6#product-list) - [7](/categories/ai-voice-assistants?order=g2_score&page=7#product-list) - [8](/categories/ai-voice-assistants?order=g2_score&page=8#product-list) - [9](/categories/ai-voice-assistants?order=g2_score&page=9#product-list) - … - [38](/categories/ai-voice-assistants?order=g2_score&page=38#product-list) - [39](/categories/ai-voice-assistants?order=g2_score&page=39#product-list) - [Next ›Next ›](/categories/ai-voice-assistants?order=g2_score&page=6#product-list) Spotlight Categories [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) [Integration Platform as a Service (iPaaS) Solutions](https://www.g2.com/categories/ipaas) [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) [Email Marketing Software](https://www.g2.com/categories/email-marketing) [Demand Side Platform (DSP)](https://www.g2.com/categories/demand-side-platform-dsp) Similar Categories - [Active Learning Tools](/categories/active-learning-tools) - [Agentic AI](/categories/agentic-ai) - [AI Avatar Generators](/categories/ai-avatar-generators) - [AI Gateways](/categories/ai-gateways) - [AI Governance Tools](/categories/ai-governance-tools) - [AI Note-Taking Software](/categories/ai-note-taking-software) - [AI Orchestration](/categories/ai-orchestration) - [AI Proposal Generator Tools](/categories/ai-proposal-generator-tools) - [AI Search Visibility Optimization Tools](/categories/ai-search-visibility-optimization-tools) - [AI Security Posture Management (AI-SPM) Tools](/categories/ai-security-posture-management-ai-spm-tools) - [AI Security Solutions](/categories/ai-security-solutions) - [AI Storyboard Generators](/categories/ai-storyboard-generators) - [AI Voice Dictation](/categories/ai-voice-dictation) - [AI Writing Assistant](/categories/ai-writing-assistant) - [Answer Engine Optimization (AEO)](/categories/answer-engine-optimization-aeo) [Browse AI Voice Assistants Themes](/categories/ai-voice-assistants/themes) ![Shalaka Joshi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalaka Joshi") SJ Researched and written by [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi) Updated April 9, 2026 AI voice assistant software enables people to interact with digital devices and systems using natural voice commands, conducting conversations, performing tasks, or transcribing speech into text. It combines automatic speech recognition (ASR), [natural language processing (NLP)](https://www.g2.com/categories/natural-language-processing-nlp), and AI to interpret spoken input and respond by speaking, performing actions, or retrieving information. ### Core Capabilities of AI Voice Assistants Software To qualify for inclusion in the AI Voice Assistants category, a product must: - Support natural language understanding (NLU) with high accuracy to ensure consistent caller experiences - Maintain conversation history to enable multi-turn interactions - Offer AI-powered call answering tools capable of handling incoming calls at all times - Ensure scalability to meet varying call volumes and business needs - Support ASR to convert spoken input into text - Use natural language generation (NLG) and text-to-speech (TTS) to produce natural-sounding responses - Include dialogue management to maintain context and support multi-turn conversations - Respond in real time to enable natural, human-like communication - Provide seamless human handoff to a live agent for unresolved or complex interactions ### How AI Voice Assistants Software Differs from Other Tools AI voice assistants are commonly integrated with [CRM platforms](https://www.g2.com/categories/crm), [call center software](https://www.g2.com/categories/call-center-infrastructure), and [IoT devices](https://www.g2.com/categories/internet-of-things-iot-platforms), enabling them to update records, trigger workflows, and control connected systems. This sets them apart from simple voice dictation tools, which focus solely on transcription. AI voice assistants are particularly valuable for small to mid-sized businesses seeking to reduce wait times, lower operational costs, and maintain professional customer service without scaling headcount. ### Insights from G2 on AI Voice Assistants Software Based on category trends on G2, real-time responsiveness and seamless human handoff stand out as the most valued capabilities. These platforms deliver measurable reductions in operational costs and improvements in customer experience consistency when handling high call volumes. Show More