Best AI Voice Assistants - Page 5

How Many AI Voice Assistants Products Does G2 Track?

Total Products under this Category: 795

Category Stats (Sep 2026)

  • Average Rating: 4.72/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Thoughtly (+1.76%) - Among all products in this category, Thoughtly recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Voice Assistants Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 32,900+ Authentic Reviews
  • 795+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Voice Assistants

G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence

Highlighted products: Retell AI, ElevenLabs, Genesys Cloud CX, Podium, RingCentral AI Receptionist (AIR), Dialpad Support, CallRail, and Glia.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=podium&focus%5B%5D=ringcentral-ai-receptionist-air&focus%5B%5D=dialpad-support&focus%5B%5D=callrail&focus%5B%5D=glia)

Sonant AI

Sonant AI is the leading voice AI receptionist and phone answering system for Property & Casualty (P&C) insurance agencies, independent insurance agents, and insurance brokers across the United States and Canada. Eliminate missed calls and transform routine incoming calls into revenue by automating quote intake, appointment scheduling, email/texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times. Trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Built specifically for Property & Casualty insurance workflows in the US and Canadian markets, Sonant integrates seamlessly with leading Agency Management Systems (AMS) including EZLynx, Applied Epic (Certified integration), Hawksoft, Momentum, QQCatalyst, and AgencyZoom to automatically capture call data, qualify insurance leads, and update your AMS/CRM/BMS in real-time. Sonant is an Applied Certified Integration Vendor - the first voice AI certified for Applied Epic. Connecting voice to Epic normally means purchasing Applied API access separately and signing an additional agreement. With Sonant, agencies do neither: Sonant reads client and policy data live from Epic during the call, then writes the activity, notes, and call summary back to the correct account afterward. Most agencies are live in 5–10 days. Key Features for P&C Insurance Agencies: - 24/7 AI-powered insurance call answering (never miss a quote request) - Property & Casualty insurance-trained AI (understands auto, home, commercial lines) - US and Canadian insurance terminology and workflows - Automated insurance quote intake and policy information requests - Multilingual support: English, Spanish, French, Portuguese, Mandarin + 10 more languages - Smart appointment scheduling synced with your calendar - Instant call transcription and CRM integration - Custom SMS and email workflows for agent routing - Intelligent transfer to human agents for complex claims or policy changes - Real-time AMS/CRM/BMS updates (EZLynx, Applied Epic, Hawksoft, etc.) - Enterprise Security: SOC2 Type 2 & GDPR certified for insurance compliance - Applied Certified Integration Vendor - the first voice AI certified for Applied Epic - No separate Applied API purchase or additional agreement for Epic agencies - Live in 5–10 days with no change to how your team works in Epic Perfect for independent P&C insurance agencies, Property & Casualty agents, commercial lines brokers, and personal lines agencies across the US and Canada looking to stop losing after-hours opportunities, reduce turnover, and grow without adding headcount. Let your producers focus on closing deals instead of answering routine calls. Trusted by 100+ insurance agencies saving 50+ hours per month on administrative calls, improving client satisfaction with instant responses, and capturing quotes that would otherwise be missed outside business hours. Stop losing insurance opportunities outside business hours. Let Sonant handle routine calls while your team focuses on closing policies and building client relationships.

Average Rating: 4.9/5.0

Total Reviews: 5

Who Is the Company Behind Sonant AI?

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of Sonant AI?

Boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

Average Rating: 4.7/5.0

Total Reviews: 33

Who Is the Company Behind Boost.ai?

  • Seller: Boost.ai
  • Year Founded: 2016
  • HQ Location: Sandnes, Rogaland
  • Twitter: @boost_ai_
    513 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Banking
  • Company Size: 38% Medium, 36% Large

What Do G2 Reviewers Say About Boost.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Boost.ai to be extremely user-friendly, featuring an intuitive interface and comprehensive support resources.
  • Users praise Boost.ai for its intuitive interface and rich features, enabling easy chatbot and voicebot integration.
  • Users commend Boost.ai for its helpful tools and supportive team, enhancing accessibility and easing project success.
  • Users commend Boost.ai for its excellent customer support, enhancing collaboration and user experience with its intuitive interface.
  • Users highlight the exceptional customer support from Boost.ai, ensuring success in projects and enhancing user experiences.
Cons
  • Users find that improvements are needed for feature usability, as some functionalities are unclear and non-intuitive.
  • Users note AI limitations in Boost.ai, particularly regarding unclear features and insufficient reporting capabilities.
  • Users find the complexity of Boost.ai challenging due to unclear features and unintuitive support processes.
  • Users struggle with a steep learning curve, finding features unclear and unintuitive, complicating their experience.
  • Users seek more customization options in Boost.ai, particularly for analytics and reporting features to meet specific needs.

What Are Recent G2 Reviews of Boost.ai?

What Are G2 Users Discussing About Boost.ai?

Botphonic - Ai Call Assistant

BotPhonic.ai Call Assistant leverages natural-sounding AI voices to automate both inbound and outbound calls, delivering smarter, more efficient customer service around the clock. Its 24/7 availability ensures no customer interaction is missed, boosting engagement and satisfaction. The platform also provides real-time support for teams, enhancing responsiveness and decision-making. With advanced automation at its core, BotPhonic.ai streamlines communication, accelerates resolution times, and drives operational efficiency. Discover the future of customer service with BotPhonic.ai’s intelligent, AI-powered call management solution.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Botphonic - Ai Call Assistant?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Botphonic - Ai Call Assistant?

Dialbird

Dialbird is an AI-powered business phone system for modern teams, built on VoIP. It helps growing businesses manage calls, messages, automation, and internal collaboration in one place. As businesses scale, the phone is often the first customer communication channel to break. Calls spread across personal mobiles. Messages sit in separate tools. Follow-ups depend on memory. Conversations are not always handled consistently. This can lead to slower responses, missed opportunities, poor customer experience, and lost revenue. Dialbird gives teams a more organised way to answer faster, stay aligned, automate communication, and manage follow-ups. Teams can get local virtual phone numbers, port existing numbers, and choose shared or private business numbers. Dialbird works across web, iOS, and Android, with activity kept in sync. Key capabilities include: • Customer communication: Manage business calls, SMS, RCS messaging, shared numbers, private numbers, and conversation history. • Call operations: Design call routing, IVR menus, greetings, auto-replies, and call flows around how your team operates. • Live call handling: Run conference calls, group calls, warm and cold transfers, and live call merges with teammates or AI voice agents. • Team collaboration: Use internal messaging, huddles, and team tagging to coordinate around customer conversations. • AI and integrations: Use AI voice agents to support call flows, capture caller details, create call summaries, assist with note-taking, and hand off to team members when needed. Connect Dialbird with your CRM and daily tools to sync contacts, show caller context, log conversations, and keep teams aligned. Used by 500+ small and mid-sized businesses, including sales and support teams, clinics, and service companies that need more structure than a lightweight phone app, without the cost or complexity of a legacy phone system.

Average Rating: 4.7/5.0

Total Reviews: 3

Who Is the Company Behind Dialbird?

  • Seller: Dialbird
  • Year Founded: 2026
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Dialbird?

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth.

Average Rating: 4.1/5.0

Total Reviews: 604

Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?

  • Seller: Five9
  • Company Website:
  • Year Founded: 2001
  • HQ Location: San Ramon, CA
  • Twitter: @Five9
    14,856 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,127 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Manager
  • Top Industries: Consumer Services, Financial Services
  • Company Size: 56% Medium, 23% Small

What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of Five9, highlighting its seamless integrations and straightforward implementation.
  • Users value the exceptional customer support of Five9, noting its responsiveness and dedication to addressing concerns promptly.
  • Users appreciate the exceptional support from Five9, highlighting their responsiveness and dedication to addressing customer needs.
  • Users value the superb user-friendly interface and seamless integrations of Five9, enhancing their overall experience.
  • Users value the efficiency of Five9, highlighting its easy user setup and streamlined reporting features.
Cons
  • Users face challenges with call issues, particularly due to weak email interaction reporting and slow SMS features.
  • Users find the complexity of Five9's interface and reporting functions challenging, requiring significant training and experience.
  • Users highlight missing features in Five9, underlining a lack of customization and outdated UI for better usability.
  • Users often face technical issues like call drops and system disruptions that hinder overall productivity and workflow efficiency.
  • Users experience poor customer support, often requiring additional assistance and facing communication delays with Five9 services.

What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform?

What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform?

Kimi

1. Kimi Reviews & Product Details Kimi K3 is Moonshot AI's most capable open-source model, with 2.8T parameters and a 1M context built for real enterprise workloads — from long-horizon reasoning to complex problem-solving. Empowered by a versatile ecosystem of plugins, it slots directly into your team's workflows and takes complex tasks end to end: coding, deep research grounded in reliable data sources, presentation decks and files — all delivered with professionalism and agency-level aesthetics. 2. Key Features and Functionality: - Enterprise-Ready by Default: Built with strict data isolation to safeguard your corporate assets and intellectual property. Coupled with streamlined procurement—one contract, one invoice, seamlessly empowering every team. - Professional Data Plugins and Skills: With professional data sources and multiple expert skills covering equity research, investment banking & PE, and corporate finance, deliver low-hallucination analysis. - Kimi Work — Your Digital Employees: Goal mode takes a target and drives it to delivery; Agent Swarm coordinates up to 300 sub-agents on a single objective. Outputs arrive as finished work: Word documents, Excel models, slide decks, live dashboards, and web apps. - Long-Horizon Agentic Execution: K3 sustains deep reasoning over extended workflows, autonomously planning, researching, and iterating to drive complex projects from start to finish. - Design-Grade Frontend Output: K3 brings agency-level aesthetics to everyday business deliverables - from landing pages to dashboards - all come out visually polished and on-brand. Teams get production-ready interfaces from one prompt. 3. Primary Value and User Solutions: Kimi gives enterprise teams a single AI platform that takes complex work from request to delivery. Long-horizon reasoning handles multi-hour coding, deep research, and financial analysis, while Kimi Work turns that capability into finished work products, grounded by professional data plugins. Kimi covering engineering, research, finance, and content replaces a patchwork of vertical tools — with no training on customer data, unified procurement and invoicing, and flagship-level performance at a fraction of the typical cost.

Average Rating: 4.0/5.0

Total Reviews: 3

Who Is the Company Behind Kimi?

Who Uses This Product?

  • Company Size: 67% Small, 33% Large

What Are Recent G2 Reviews of Kimi?

Loman

Loman is an AI-powered phone agent designed specifically for the restaurant industry, providing 24/7 automated call handling to ensure no customer inquiry goes unanswered. By managing tasks such as taking orders, booking reservations, answering menu questions, and handling catering requests, Loman allows restaurant staff to focus on in-house operations, enhancing overall efficiency and customer satisfaction. Seamlessly integrating with leading POS systems like Square, Toast, Clover, and Revel, Loman ensures accurate order processing and reservation management. Its multilingual capabilities enable communication in over 30 languages, broadening customer reach and improving service accessibility. By automating phone communications, Loman reduces labor costs, increases order accuracy, and captures revenue from previously missed calls. Key Features and Functionality: - 24/7 AI Call Handling: Instantly answers all incoming calls, managing orders, reservations, and inquiries without human intervention. - Menu and Business Knowledge: Trained on your specific menu and business information to provide accurate and personalized responses. - POS Integration: Seamlessly integrates with major POS systems to synchronize orders and reservations directly into your workflow. - Order and Reservation Automation: Efficiently processes and confirms orders and bookings, reducing errors and wait times. - Multilingual Support: Communicates in over 30 languages, catering to a diverse customer base. - Lead Capture and Website Chat: Captures leads, books appointments, and generates quotes through website chat functionality. - Call Recording and Analytics: Records and transcribes calls (with consent), providing insights into customer interactions and business performance. - Seamless Human Handoff: Transfers calls to human staff when necessary, ensuring complex or sensitive issues are handled appropriately. Primary Value and Solutions Provided: Loman addresses common challenges in the restaurant industry, such as missed calls, high labor costs, and inconsistent customer service. By automating phone communications, it ensures that every customer inquiry is promptly addressed, leading to increased customer satisfaction and loyalty. The integration with existing POS systems streamlines operations, reducing manual errors and improving order accuracy. Additionally, Loman's 24/7 availability captures revenue opportunities that might otherwise be lost due to unanswered calls or limited staffing during off-hours. Overall, Loman enhances operational efficiency, reduces costs, and boosts revenue, making it a valuable asset for any restaurant aiming to improve its customer service and bottom line.

Average Rating: 4.5/5.0

Total Reviews: 3

Who Is the Company Behind Loman?

  • Seller: Loman
  • Year Founded: 2024
  • HQ Location: Austin, US
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Loman?

PolyAI

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Proven on more than a billion conversations and powered by our proprietary model Dialog-RSN-1, our agents are built for complexity, open at every layer, and sovereign by design. We serve hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.

Average Rating: 5.0/5.0

Total Reviews: 12

Who Is the Company Behind PolyAI?

  • Seller: PolyAI
  • Year Founded: 2017
  • HQ Location: London, England
  • Twitter: @polyaivoice
    9,414 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    369 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 25% Medium

What Do G2 Reviewers Say About PolyAI?

AI-generated summary from verified user reviews

Pros
  • Users highlight the automation and efficiency of PolyAI, making it a valuable voice assistant tool for seamless interactions.
  • Users appreciate the automation and efficiency of PolyAI, enhancing customer interactions with seamless conversational AI.
  • Users value the 24/7 support of PolyAI, feeling it provides real-time assistance that resonates with human interaction.
  • Users find PolyAI's AI integration excellent for creating seamless, customer-led conversational AI experiences.
  • Users find PolyAI to be a powerful automated voice assistant for creating seamless conversational AI experiences.
Cons
  • Users find PolyAI slow at times and report issues with annoying advertising detracting from the experience.
  • Users report lagging issues that disrupt the experience, along with some frustrating advertisements during usage.
  • Users find the slow loading times frustrating, impacting their experience and engagement with PolyAI.
  • Users find the slow performance of PolyAI frustrating, particularly when combined with distracting advertisements.
  • Users find the slow speed of PolyAI frustrating at times, compounded by irritating advertising interruptions.

What Are Recent G2 Reviews of PolyAI?

TeleWizard

TeleWizard is a U.S.-based AI phone answering and virtual receptionist solution developed by NextGen AI Tech LLC, a registered Delaware company. It provides businesses with an AI phone agents that handle inbound and outbound calls, appointment scheduling, lead qualification, and customer support. Designed for small businesses to large enterprises, TeleWizard helps companies improve customer engagement, reduce operational costs, eliminate wait times, and ensure every call is handled efficiently. With 24/7 availability, businesses can provide uninterrupted customer service without the need for human operators, making it an effective solution for industries with high call volumes. The platform offers AI call handling, real-time call analytics, automated appointment scheduling, lead qualification, and multilingual support for over 36 languages. It seamlessly integrates with CRM, scheduling, and customer support platforms such as Google Calendar, Microsoft Calendar, Freshdesk, Zendesk, Clio, Lawmatics and more to streamline workflow automation. Additional capabilities include AI-generated call summaries, after-call work automation, sentiment analysis, and in-call actions like note-taking, updating records and pulling information. TeleWizard also features an AI Supervisor, which monitors call performance in real time, provides coaching insights, and ensures that calls meet predefined quality standards. The real-time call analytics dashboard gives businesses valuable insights into call trends, CSAT, customer sentiment, and agent efficiency, allowing for data-driven improvements. By automating phone calls, analyzing call data in real time, and streamlining post-call processes, TeleWizard helps businesses reduce missed opportunities, enhance customer satisfaction, and increase operational efficiency. Industries such as healthcare, legal services, real estate, financial services, and e-commerce benefit from its ability to screen and qualify leads, schedule appointments, and handle customer inquiries instantly. For customer support teams, after-call work automation reduces manual tasks, ensuring that call notes, CRM updates, and follow-ups happen in real-time. With 24/7 availability, AI-driven analytics, and automated post-call workflows, TeleWizard ensures businesses remain responsive, improve service quality, and make data-driven decisions to optimize customer interactions.

Average Rating: 4.3/5.0

Total Reviews: 3

Who Is the Company Behind TeleWizard?

Who Uses This Product?

  • Company Size: 33% Medium, 33% Small

What Do G2 Reviewers Say About TeleWizard?

AI-generated summary from verified user reviews

Pros
  • Users benefit from the 24/7 customer support of TeleWizard, enhancing engagement and efficiency in client care.
  • Users value the efficiency of TeleWizard, enabling them to focus on complex client issues with ease.
  • Users benefit from the 24/7 support of TeleWizard, enhancing customer engagement and streamlining complex client issues.
  • Users love the efficient case management of TeleWizard, resulting in reduced abandoned calls and enhanced customer satisfaction.
  • Users value the easy access to prompt and accurate information, enhancing customer satisfaction during calls with TeleWizard.
Cons
  • Users experience delays in responses from TeleWizard, which can hinder effective communication and support.
  • Users find TeleWizard expensive, especially due to high credit consumption for setting changes, leading to unexpected costs.
  • Users experience delays in issue resolution, with response times sometimes reaching 5-10 minutes, impacting satisfaction.
  • Users find that limited connectivity can disrupt TeleWizard's functionality, particularly during important calls.
  • Users find the time-consuming nature of changes in TeleWizard to be frustrating and costly due to credit use.

What Are Recent G2 Reviews of TeleWizard?

Vapi

Vapi is a comprehensive platform designed to empower developers in building advanced voice AI agents, facilitating seamless integration of voice capabilities into applications. It offers a highly configurable API that supports the creation of human-like voice interactions, enabling businesses to scale their phone operations efficiently. Vapi's infrastructure is built for reliability, scalability, and security, ensuring enterprise-grade performance for voice AI products. Key Features and Functionality: - Multilingual Support: Communicate in over 100 languages, including English, Spanish, and Mandarin, to cater to a diverse user base. - API-Native Design: Access a fully exposed API with thousands of configurations and integrations, allowing for extensive customization. - Automated Testing: Design test suites for simulated voice agents to identify and mitigate risks before deployment. - Model Flexibility: Integrate your own transcription, large language models (LLMs), or text-to-speech models, or utilize self-hosted models for tailored solutions. - Tool Calling: Connect your APIs as tools to intelligently fetch data and perform actions on your server, enhancing functionality. - A/B Experimentation: Test various prompts, voices, and workflows to continuously optimize performance and user experience. Primary Value and Solutions Provided: Vapi simplifies the development and deployment of voice AI agents, making advanced voice interactions accessible to developers and businesses. By offering a flexible and developer-friendly platform, Vapi reduces the complexity and time required to build voice-enabled applications. Its robust infrastructure ensures high uptime and low latency, providing reliable and responsive voice interactions. With built-in AI guardrails and compliance with standards like SOC2, HIPAA, and PCI, Vapi addresses security and data integrity concerns, making it suitable for industries with stringent regulatory requirements. Ultimately, Vapi enables organizations to enhance customer engagement, streamline operations, and innovate their service offerings through advanced voice AI capabilities.

Average Rating: 3.0/5.0

Total Reviews: 3

Who Is the Company Behind Vapi?

  • Seller: Vapi AI
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • Twitter: @Vapi_AI
    9,509 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    149 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Vapi?

VoiceAIWrapper

VoiceAIWrapper is a multi-provider voice AI white-label platform that helps marketing agencies, automation agencies, and call centers resell voice AI services to their clients under their own brand. Agencies connect their own API keys from five supported conversational agent platforms (Vapi, Retell, ElevenLabs Agents Platform, Bolna, and Ultravox), then build, brand, and bill client-facing voice AI deployments without writing their own infrastructure code. The platform sits as an agency-readiness layer on top of the underlying voice AI providers. Agent definitions, prompts, voices, and tool configurations live inside the connected provider's account and sync automatically into VoiceAIWrapper. The agency then handles client onboarding, white-label client portals, campaign management, billing, and analytics inside one workspace. Key features include: White-label client portals with custom domain, logo, branding, and per-client access controls so end-clients log into the agency's own subdomain rather than voiceaiwrapper.com Inbound and outbound calling campaign builders with scheduling, retry logic, time-of-day windows, and contact list management Pod architecture for connecting multiple voice AI providers in one client account, with side-by-side A/B comparison across providers on real production calls Built-in Stripe billing engine with agency markup pricing, four billing models (usage-only, subscription, subscription plus overage, subscription plus usage packs), 10-currency support, and four billing frequencies (daily, weekly, monthly, yearly) Webhook and API integrations with Make, n8n, Zapier, GoHighLevel, HubSpot, Airtable, and Google Sheets for connecting voice AI workflows to existing automation stacks Common end-client use cases agencies deploy through the platform include AI receptionists for salons and clinics, outbound appointment reminders, lead qualification calls, customer support deflection, post-purchase surveys, and after-hours phone coverage. Each runs as its own campaign with its own analytics, transcripts, and billing meter. Voice minutes bill direct to the underlying provider at provider rates with no markup from VoiceAIWrapper. Agencies set their own client pricing, charge whatever currency and frequency they want, and keep the spread between provider cost and client charge as their margin. The platform is SOC 2 Type 2 documented, GDPR-compliant, and HIPAA-compliant. A signed Business Associate Agreement is available on the Pro tier for agencies handling protected health information. Plans start at $29 per month with a 7-day free trial that requires no credit card.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind VoiceAIWrapper?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of VoiceAIWrapper?

Voicing AI

Voicing AI is an enterprise-grade agentic voice AI platform that transforms business communications through intelligent automation. Our AI agents go beyond basic conversation - they take real actions like closing tickets, updating CRMs, scheduling appointments, and resolving complex queries with human-like precision. Key Capabilities: Truly Agentic: Performs actions across 100+ enterprise systems, not just conversations Lightning Fast: Sub-500ms response times for seamless interactions Multilingual: Fluent conversations in 30+ languages Industry-Specific Intelligence: Purpose-built LLMs for context-aware, accurate interactions Enterprise-Ready: SOC2 and HIPAA compliant with built-in hallucination control and strict guardrails Proven ROI: Delivers significant productivity gains while reducing operational costs Voicing AI enables enterprises to scale their customer service, sales, and support operations with AI agents that think, understand, and act - creating exceptional experiences while driving measurable business outcomes.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Voicing AI?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About Voicing AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the quick and smooth response efficiency of Voicing AI, enhancing real interactions with human-like voices.
  • Users appreciate the human-like conversational agents of Voicing AI, benefiting from seamless integration and enhanced interactions.
  • Users commend the seamless API integration of Voicing AI, enhancing their experience with human-like conversational agents.
  • Users praise the efficiency of Voicing AI, noting its quick, smooth responses and natural voice quality that enhance interactions.

What Are Recent G2 Reviews of Voicing AI?

Zoom Virtual Agent

Zoom Virtual Agent is an AI-powered solution that helps businesses deliver fast, effortless support to customers across both voice and digital messaging channels. It uses agentic AI to understand context, reason through complex requests, and take action to resolve issues end to end. Natively connected to Zoom Contact Center, it enables seamless handoffs between virtual and live agents while powering connected workflows and insights through Zoom Quality Management —unifying every channel into a consistent customer journey and driving continuous optimization. Built on Zoom’s scalable, secure platform, it’s fast to deploy, easy to manage, and flexible enough to grow with your business—giving customers instant answers without waiting on live support, reducing customer effort, and driving long-term loyalty that creates measurable financial upside.

Average Rating: 4.5/5.0

Total Reviews: 213

Who Is the Company Behind Zoom Virtual Agent?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Retail
  • Company Size: 73% Medium, 23% Small

What Do G2 Reviewers Say About Zoom Virtual Agent?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless connectivity of Zoom Virtual Agent for efficient customer support and easy customization.
  • Users find Zoom Virtual Agent's ease of use remarkable, allowing seamless setup and integration for efficient customer support.
  • Users value the seamless integration of Zoom Virtual Agent within the Zoom ecosystem, enhancing overall efficiency and customer support.
  • Users appreciate the automation capabilities of Zoom Virtual Agent, enabling instant responses and enhancing the customer experience.
  • Users appreciate the helpful automation of Zoom Virtual Agent, enhancing customer experience and reducing response times efficiently.
Cons
  • Users note the limitations of AI in Zoom Virtual Agent, particularly with complex queries and scripted responses.
  • Users report that AI inaccuracies limit the Zoom Virtual Agent's effectiveness, particularly with complex or nuanced queries.
  • Users experience inaccuracy with Zoom Virtual Agent, as it struggles with complex queries and often provides unhelpful responses.
  • Users find a challenging learning curve with Zoom Virtual Agent due to complex queries and setup requirements.
  • Users find Zoom Virtual Agent not intuitive, struggling with complex queries and requiring significant setup and tuning efforts.

What Are Recent G2 Reviews of Zoom Virtual Agent?

What Are G2 Users Discussing About Zoom Virtual Agent?

2care AI

2care.ai is an AI workforce for healthcare front-office administration, combining AI voice agents, omnichannel patient communications and a healthcare CRM to automate the work that happens before, between and after patient visits. Instead of simply answering a call and taking a message, 2care.ai's AI voice agents actually complete the workflow. They answer patients 24/7, understand what they need, check real-time provider availability, book or reschedule appointments, capture patient information and write outcomes back to the practice's EHR, PMS or HIS. 2care.ai also includes a built-in healthcare CRM that brings website enquiries, advertising leads, inbound calls, SMS and WhatsApp conversations into one pipeline. AI agents can qualify enquiries, follow up with prospective patients, answer questions, book appointments and update the patient or lead record automatically. Our key capabilities include: - AI voice receptionist and 24/7 inbound call handling - Appointment booking, rescheduling and cancellation - Healthcare CRM and lead management - New-patient intake and structured data capture - Voice, SMS and WhatsApp patient communication - Automated reminders, recalls, reactivation and waitlist backfill - Clinical triage and escalation to staff - Real-time EHR, PMS and HIS write-back 2care.ai integrates with 95+ healthcare platforms, including Epic, Oracle Health, athenahealth, eClinicalWorks, NextGen, Dentrix, Eaglesoft, Open Dental, Dentally, Cliniko, Jane, Nookal, WebPT, Pabau, Semble, PracSuite and Splose. Built for independent practices, small groups and specialty clinics across dental, aesthetics, physical therapy, podiatry, orthopedics, chiropractic, pain management, primary care, OB-GYN and dermatology. HIPAA-ready with a BAA available, GDPR compliant with a DPA, and DPDP compliant.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind 2care AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of 2care AI?

BeepSweep

BeepSweep turns your missed calls into readable messages — a one-line summary, the full transcript and a ready-to-send reply — delivered to WhatsApp, SMS or email. You keep your own number; nothing changes for callers. Want the phone actually answered? Switch on the AI receptionist. Free plan, EU-hosted, in early access.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind BeepSweep?

  • Seller: Basinc
  • Year Founded: 2026
  • HQ Location: The Hague, NL
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of BeepSweep?

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi
Updated April 9, 2026