Best AI Voice Assistants - Page 5

How Many AI Voice Assistants Products Does G2 Track?

Total Products under this Category: 923

Category Stats (Nov 2026)

  • Average Rating: 4.72/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Salesmate (+0.32%) - Among all products in this category, Salesmate recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Voice Assistants Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 34,400+ Authentic Reviews
  • 923+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Voice Assistants

G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence

Highlighted products: Retell AI, ElevenLabs, Microsoft Copilot, Genesys Cloud CX, fonio, Podium, Nextiva, and RingCentral AI Receptionist (AIR).

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=fonio&focus%5B%5D=podium&focus%5B%5D=nextiva&focus%5B%5D=ringcentral-ai-receptionist-air)

Nedzo AI

Nedzo is an AI Conversation OS that automates omnichannel customer interactions end-to-end with AI voice, chat, and web agents. Build and deploy agents, run every conversation in a unified inbox, and automate routing and follow-ups. When a human is needed, hand off instantly with full context and summaries. Track outcomes, control costs, and prove ROI with reporting, integrations, and built-in safeguards.

Average Rating: 4.9/5.0

Total Reviews: 5

Who Is the Company Behind Nedzo AI?

  • Seller: Nedzo AI
  • Year Founded: 2023
  • HQ Location: Newark, US
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Nedzo AI?

Newo

Newo.ai is the only Voice AI Employee platform built for scale. Our 1-Click Voice AI Builder creates a fully functional, revenue-generating AI receptionist in under three minutes with just a website URL—no code required. Unlike generic AI tools, Newo.ai solves the biggest challenges in voice automation: AI Hallucinations – Our Supervisor/Observer architecture delivers a 99.7% Lead Success Score. Slow Deployment – 1-Click setup launches production-ready Voice AI Employees instantly. High Maintenance Costs – Centralized dashboards make large-scale updates simple. Your Voice AI Employee answers calls, books appointments, and engages across phone, SMS, Instagram, WhatsApp, Yelp, TikTok, and web chat—24/7, in multiple languages, with human-like conversations. Businesses that implement a Voice AI Employee see $25K–$50K in additional monthly revenue by capturing leads missed after hours or during peak times. The perfect white-label solution for IT firms, VoIP providers, CRM/POS vendors, and marketing/web design agencies, Newo.ai enables instant multi-client deployment, industry-specific templates, and measurable ROI through Additional Secured Revenue (ASR) tracking.

Average Rating: 4.9/5.0

Total Reviews: 9

Who Is the Company Behind Newo?

  • Seller: Newo.ai
  • Year Founded: 2023
  • HQ Location: San Francisco, California, United States
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 91% Small, 45% Large

What Do G2 Reviewers Say About Newo?

AI-generated summary from verified user reviews

Pros
  • Users praise Newo for its seamless integrations, enhancing efficiency and increasing reservations through direct connections with systems like OpenTable.
  • Users commend the easy setup of Newo.ai, experiencing a quick and efficient onboarding process.
  • Users love the exceptional support and natural conversations offered by Newo.ai, enhancing customer interactions significantly.
  • Users love how Newo.ai is a time-saving solution, streamlining reservations and enhancing efficiency for their restaurants.
  • Users appreciate the automation features of Newo, as it seamlessly integrates lead scoring and CRM management.
Cons
  • Users express frustration over the lack of insight into call origins, impacting the effectiveness of social media ads.
  • Users find the learning curve frustrating initially, needing time to fine-tune scripts before achieving desired results.

What Are Recent G2 Reviews of Newo?

Sonant AI

Sonant AI is the leading voice AI receptionist and phone answering system for Property & Casualty (P&C) insurance agencies, independent insurance agents, and insurance brokers across the United States and Canada. Eliminate missed calls and transform routine incoming calls into revenue by automating quote intake, appointment scheduling, email/texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times. Trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Built specifically for Property & Casualty insurance workflows in the US and Canadian markets, Sonant integrates seamlessly with leading Agency Management Systems (AMS) including EZLynx, Applied Epic (Certified integration), Hawksoft, Momentum, QQCatalyst, and AgencyZoom to automatically capture call data, qualify insurance leads, and update your AMS/CRM/BMS in real-time. Sonant is an Applied Certified Integration Vendor - the first voice AI certified for Applied Epic. Connecting voice to Epic normally means purchasing Applied API access separately and signing an additional agreement. With Sonant, agencies do neither: Sonant reads client and policy data live from Epic during the call, then writes the activity, notes, and call summary back to the correct account afterward. Most agencies are live in 5–10 days. Key Features for P&C Insurance Agencies: - 24/7 AI-powered insurance call answering (never miss a quote request) - Property & Casualty insurance-trained AI (understands auto, home, commercial lines) - US and Canadian insurance terminology and workflows - Automated insurance quote intake and policy information requests - Multilingual support: English, Spanish, French, Portuguese, Mandarin + 10 more languages - Smart appointment scheduling synced with your calendar - Instant call transcription and CRM integration - Custom SMS and email workflows for agent routing - Intelligent transfer to human agents for complex claims or policy changes - Real-time AMS/CRM/BMS updates (EZLynx, Applied Epic, Hawksoft, etc.) - Enterprise Security: SOC2 Type 2 & GDPR certified for insurance compliance - Applied Certified Integration Vendor - the first voice AI certified for Applied Epic - No separate Applied API purchase or additional agreement for Epic agencies - Live in 5–10 days with no change to how your team works in Epic Perfect for independent P&C insurance agencies, Property & Casualty agents, commercial lines brokers, and personal lines agencies across the US and Canada looking to stop losing after-hours opportunities, reduce turnover, and grow without adding headcount. Let your producers focus on closing deals instead of answering routine calls. Trusted by 100+ insurance agencies saving 50+ hours per month on administrative calls, improving client satisfaction with instant responses, and capturing quotes that would otherwise be missed outside business hours. Stop losing insurance opportunities outside business hours. Let Sonant handle routine calls while your team focuses on closing policies and building client relationships.

Average Rating: 4.9/5.0

Total Reviews: 6

Who Is the Company Behind Sonant AI?

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Sonant AI?

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Zoom Virtual Agent

Zoom Virtual Agent is an AI-powered solution that helps businesses deliver fast, effortless support to customers across both voice and digital messaging channels. It uses agentic AI to understand context, reason through complex requests, and take action to resolve issues end to end. Natively connected to Zoom Contact Center, it enables seamless handoffs between virtual and live agents while powering connected workflows and insights through Zoom Quality Management —unifying every channel into a consistent customer journey and driving continuous optimization. Built on Zoom’s scalable, secure platform, it’s fast to deploy, easy to manage, and flexible enough to grow with your business—giving customers instant answers without waiting on live support, reducing customer effort, and driving long-term loyalty that creates measurable financial upside.

Average Rating: 4.5/5.0

Total Reviews: 228

Who Is the Company Behind Zoom Virtual Agent?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 70% Medium, 24% Small

What Do G2 Reviewers Say About Zoom Virtual Agent?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficiency in handling customer queries with Zoom Virtual Agent, significantly improving response times and support experience.
  • Users appreciate the ease of setup and usage of Zoom Virtual Agent, streamlining their workflow and saving time.
  • Users value the seamless integration of Zoom Virtual Agent, enhancing customer support and improving overall efficiency.
  • Users appreciate the seamless automation of Zoom Virtual Agent, enhancing customer interactions and reducing response times effectively.
  • Users find the Zoom Virtual Agent extremely helpful for quickly resolving customer queries and improving support efficiency.
Cons
  • Users find the AI limitations in Zoom Virtual Agent can lead to off-topic responses, requiring ongoing tuning and setup.
  • Users note that AI inaccuracy affects Zoom Virtual Agent's effectiveness in handling complex queries or nuanced support.
  • Users find the inaccuracy in responses of Zoom Virtual Agent frustrating, especially with complex queries and phrases.
  • Users find the learning curve steep, requiring significant setup and tuning for optimal performance of Zoom Virtual Agent.
  • Users find Zoom Virtual Agent not intuitive, especially when handling complex queries or requiring extensive setup and customization.

What Are Recent G2 Reviews of Zoom Virtual Agent?

What Are G2 Users Discussing About Zoom Virtual Agent?

Callin

Callin.io is an AI-driven voice assistant platform designed to revolutionize business communications by automating both inbound and outbound calls. Tailored for businesses of all sizes, Callin.io's AI phone agents handle tasks such as answering missed calls, capturing leads, booking appointments, and responding to frequently asked questions. By integrating seamlessly with existing CRM systems and offering multilingual support, Callin.io enhances customer engagement, improves operational efficiency, and scales effortlessly to meet growing business demands. Key Features and Functionality: - AI Call Answering Service: Provides 24/7 inbound call handling, ensuring no missed calls and consistent lead capture. - AI Sales Agent (Outbound): Conducts proactive outreach, following up on leads and maximizing conversion rates. - Customizable AI Agents: Tailor AI voice agents to meet specific business needs, including personalized voice personas and branding. - Multilingual Support: Engage customers in their preferred language, enhancing global reach and customer satisfaction. - Seamless Integration: Integrate effortlessly with existing CRM solutions, Google Calendar, and other workflow tools to streamline operations. - Scalable Operations: Handle any number of calls efficiently, from small businesses to large enterprises, without increasing headcount. Primary Value and Solutions Provided: Callin.io addresses the challenge of managing high volumes of customer interactions by automating routine tasks, thereby reducing operational costs and improving response times. Businesses benefit from enhanced lead generation, increased appointment bookings, and improved customer satisfaction through consistent and efficient communication. The platform's scalability and customization options ensure that companies can adapt the AI agents to their unique requirements, providing a personalized and professional customer experience.

Average Rating: 4.8/5.0

Total Reviews: 4

Who Is the Company Behind Callin?

  • Seller: Callin
  • Year Founded: 2023
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of Callin?

HelloShift

HelloShift is an AI-powered hotel operations platform that replaces fragmented tools with one system for guest communications, housekeeping, staff collaboration, and contactless check-in. Founded in 2014 and based in San Francisco, HelloShift serves independent hotels, boutique properties, and branded franchises across Marriott, Hilton, Wyndham, and IHG portfolios. AI Voice answers calls 24/7 in the caller's language, handles routine inquiries with live data from the PMS, and can book rooms on the call with supported PMSs. AI Guest Messaging automates SMS, WhatsApp, and webchat conversations while capturing guest preferences. A trainable hotel chatbot deploys on the property website and direct booking flows to convert visitors before they fall off to OTAs. The housekeeping module uses AI-powered room assignment optimization with real-time status tracking, mobile checklists, and performance analytics. Contactless check-in lets guests register digitally with ID verification, e-signatures, and mobile keys - no app download required. Staff collaboration replaces radios and paper logs with unified messaging and task management. HelloShift is cloud-based and works on any device. Hotels can start with a single module and expand over time - from staff-only tools to a full guest-facing and operational suite. The platform integrates with 40+ property management systems including Oracle Opera, Mews, Cloudbeds, StayNTouch, and RoomKey, so hotels do not need to change their existing PMS. Hotels evaluating HelloShift typically compare it against Alice/Actabl, Kipsu, Whistle, Quore, Flexkeeping, hotelkit, Akia, Canary Technologies, HiJiffy, and Duve. Where alternatives specialize in one feature surface, HelloShift bundles guest-facing AI and back-of-house operations on a single platform instead of stitching together 3-5 point solutions. HelloShift is used by properties ranging from small boutique inns to large full-service resorts, and by management companies including Indigo Road Hospitality, Columbia Hospitality, and SoFLA Vacations. HelloShift requires no hardware installation and no app download for hotel guests. New properties can go live within days. The platform supports multiple languages for both staff and guest-facing interfaces, making it suitable for international hotel groups and properties serving diverse traveler populations. Pricing is per-room, per-property with plans available for staff-only operations, guest-facing communications, or a combined suite.

Average Rating: 4.7/5.0

Total Reviews: 20

Who Is the Company Behind HelloShift?

  • Seller: HelloShift
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 70% Small, 25% Medium

What Are Recent G2 Reviews of HelloShift?

What Are G2 Users Discussing About HelloShift?

NFON

NFON is a cloud-based business communication solution provider, designed to help organisations streamline their communication processes and enhance productivity. Headquartered in Munich, Germany, NFON has been at the forefront of empowering businesses since 2007, facilitating a transition from traditional on-premises systems to more agile and flexible communication methods. With a focus on security and scalability, NFON serves a diverse range of organisations across Europe, providing them with tools that simplify communication and support modern work environments. NFON suite includes several key solutions tailored to meet the varying needs of businesses. The NFON Cloud Telephony system is a modern, cloud-hosted telephone solution that replaces the complexities and costs associated with traditional PBX hardware. It offers essential telephony features such as voicemail, call forwarding, and conferencing, all accessible from any device, anywhere. This system is managed through a centralised online portal, allowing businesses to scale their communication capabilities effortlessly as they grow. Another significant offering is the NFON SIP Trunk, which serves as a secure and reliable connection between existing on-site PBX systems and the cloud. This solution enables businesses to transition to cloud-based communication at their own pace while benefiting from cost-effective and high-quality voice connectivity. This flexibility is particularly advantageous for organisations looking to modernise their communication infrastructure without a complete overhaul. For customer-facing teams, the NFON Contact Center provides a robust solution designed to manage high call volumes efficiently. With features like intelligent call routing, real-time analytics, and seamless integration with popular CRM systems, this solution empowers organisations to deliver exceptional customer service while optimising operational efficiency. NFON product is built with a focus on user-friendliness and flexibility, accommodating hybrid and international workforces with multi-language support across its applications. We provide cloud-based communication solutions that remove hardware complexity, scale with growing businesses, and comply with data protection regulations such as GDPR. Through continuous updates and AI-driven enhancements, we deliver reliable, secure tools that help teams stay connected and collaborate effectively — whether in the office, remotely, or across multiple locations.

Average Rating: 4.5/5.0

Total Reviews: 18

Who Is the Company Behind NFON?

  • Seller: NFON
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Munich, DE
  • LinkedIn® Page: www.linkedin.com
    380 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 39% Medium, 28% Small

What Do G2 Reviewers Say About NFON?

AI-generated summary from verified user reviews

Pros
  • Users find NFON to be easy to use, making everyday business communication simple and stress-free.
  • Users appreciate the advanced AI features of NFON, enhancing security and streamlining communication effectively.
  • Users value the operational reliability of NFON, ensuring stable communication and stress-free daily operations.
  • Users love the accurate chat feature of NFON, enhancing productivity and providing easy access to information.
  • Users praise the responsive customer support of NFON, highlighting its professionalism and helpfulness in addressing inquiries.
Cons
  • Users find the lack of a chat function during video calls a significant shortcoming of NFON.
  • Users experience occasional connection issues with NFON, though outages are typically brief and manageable.
  • Users express concerns about NFON being expensive, wishing for a more affordable pricing structure.
  • Users find the lack of a chat feature for video calls limits functionality compared to competitors like Zoom and Teams.
  • Users find the documentation outdated, yet manage to navigate the system due to its simplicity.

What Are Recent G2 Reviews of NFON?

Boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

Average Rating: 4.7/5.0

Total Reviews: 33

Who Is the Company Behind Boost.ai?

  • Seller: Boost.ai
  • Year Founded: 2016
  • HQ Location: Sandnes, Rogaland
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Banking
  • Company Size: 38% Medium, 36% Large

What Do G2 Reviewers Say About Boost.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Boost.ai, appreciating its intuitive design and user-friendly setup process.
  • Users value the flexibility and user customizability of Boost.ai, enabling tailored and dynamic customer experiences.
  • Users value the helpful customer support from Boost.ai, making their experience intuitive and enjoyable.
  • Users highly value the helpful customer support from Boost.ai that greatly enhances project success and user experience.
  • Users commend Boost.ai for its exceptional customer satisfaction, highlighted by supportive teams and user-friendly, accessible design.
Cons
  • Users find a need for improvements in best practices and customization options to enhance the Boost.ai experience.
  • Users experience inconsistent AI responses and lack of clear best practices, hindering effective utilization of Boost.ai tools.
  • Users find the complexity of Boost.ai challenging due to unclear features and unintuitive support processes.
  • Users find the learning curve challenging, with unclear features and organizational hurdles impacting effective usage of Boost.ai.
  • Users desire more customization options for Boost.ai, particularly in chat panels and analytics reporting features.

What Are Recent G2 Reviews of Boost.ai?

What Are G2 Users Discussing About Boost.ai?

Botphonic - Ai Call Assistant

BotPhonic.ai Call Assistant leverages natural-sounding AI voices to automate both inbound and outbound calls, delivering smarter, more efficient customer service around the clock. Its 24/7 availability ensures no customer interaction is missed, boosting engagement and satisfaction. The platform also provides real-time support for teams, enhancing responsiveness and decision-making. With advanced automation at its core, BotPhonic.ai streamlines communication, accelerates resolution times, and drives operational efficiency. Discover the future of customer service with BotPhonic.ai’s intelligent, AI-powered call management solution.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Botphonic - Ai Call Assistant?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Botphonic - Ai Call Assistant?

Brightcall.ai

As a Swedish communication company, we recognise the importance of phone communication for businesses and strive to deliver the most reliable cloud-based contact center experience for our customers. Our advanced technology includes various communication services for organisations that are constantly looking for growing their business. As a global software-as-a-service (SaaS) company headquartered in Stockholm, Sweden, we at Brightcall.ai have a proven track record of success in Scandinavia, UAE, KSA and USA.

Average Rating: 4.6/5.0

Total Reviews: 33

Who Is the Company Behind Brightcall.ai?

Who Uses This Product?

  • Top Industries: Real Estate, Consulting
  • Company Size: 71% Small, 29% Medium

What Do G2 Reviewers Say About Brightcall.ai?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of Brightcall.ai, noting its responsiveness and helpful documentation.
  • Users value the seamless CRM integration of Brightcall.ai, enhancing lead management and optimizing follow-up processes.
  • Users value the efficiency of Brightcall.ai, benefiting from seamless call management and excellent customer support.
  • Users find Brightcall.ai's ease of use crucial for quick setup and effective call management.
  • Users appreciate the easy integrations of Brightcall.ai, streamlining their workflow and enhancing overall productivity.
Cons
  • Users experience system delays that disrupt conversations and cause intermittent crashes during high call volume situations.
  • Users experience call issues with Brightcall.ai, particularly when generating multiple calls, causing temporary unresponsiveness.
  • Users find the dialer limitations problematic, as it displays international numbers and raises scam flags with leads.
  • Users found difficult learning due to undisclosed steps and data gaps, undermining the promised automation experience.
  • Users find difficult navigation and lack of clarity in the Brightcall.ai process, leading to misunderstandings and frustration.

What Are Recent G2 Reviews of Brightcall.ai?

Dialbird

Dialbird is an AI-powered business phone system for modern teams, built on VoIP. It helps growing businesses manage calls, messages, automation, and internal collaboration in one place. As businesses scale, the phone is often the first customer communication channel to break. Calls spread across personal mobiles. Messages sit in separate tools. Follow-ups depend on memory. Conversations are not always handled consistently. This can lead to slower responses, missed opportunities, poor customer experience, and lost revenue. Dialbird gives teams a more organised way to answer faster, stay aligned, automate communication, and manage follow-ups. Teams can get local virtual phone numbers, port existing numbers, and choose shared or private business numbers. Dialbird works across web, iOS, and Android, with activity kept in sync. Key capabilities include: • Customer communication: Manage business calls, SMS, RCS messaging, shared numbers, private numbers, and conversation history. • Call operations: Design call routing, IVR menus, greetings, auto-replies, and call flows around how your team operates. • Live call handling: Run conference calls, group calls, warm and cold transfers, and live call merges with teammates or AI voice agents. • Team collaboration: Use internal messaging, huddles, and team tagging to coordinate around customer conversations. • AI and integrations: Use AI voice agents to support call flows, capture caller details, create call summaries, assist with note-taking, and hand off to team members when needed. Connect Dialbird with your CRM and daily tools to sync contacts, show caller context, log conversations, and keep teams aligned. Used by 500+ small and mid-sized businesses, including sales and support teams, clinics, and service companies that need more structure than a lightweight phone app, without the cost or complexity of a legacy phone system.

Average Rating: 4.5/5.0

Total Reviews: 3

Who Is the Company Behind Dialbird?

  • Seller: Dialbird
  • Year Founded: 2026
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 167% Small

What Are Recent G2 Reviews of Dialbird?

Loman

Loman is an AI-powered phone agent designed specifically for the restaurant industry, providing 24/7 automated call handling to ensure no customer inquiry goes unanswered. By managing tasks such as taking orders, booking reservations, answering menu questions, and handling catering requests, Loman allows restaurant staff to focus on in-house operations, enhancing overall efficiency and customer satisfaction. Seamlessly integrating with leading POS systems like Square, Toast, Clover, and Revel, Loman ensures accurate order processing and reservation management. Its multilingual capabilities enable communication in over 30 languages, broadening customer reach and improving service accessibility. By automating phone communications, Loman reduces labor costs, increases order accuracy, and captures revenue from previously missed calls. Key Features and Functionality: - 24/7 AI Call Handling: Instantly answers all incoming calls, managing orders, reservations, and inquiries without human intervention. - Menu and Business Knowledge: Trained on your specific menu and business information to provide accurate and personalized responses. - POS Integration: Seamlessly integrates with major POS systems to synchronize orders and reservations directly into your workflow. - Order and Reservation Automation: Efficiently processes and confirms orders and bookings, reducing errors and wait times. - Multilingual Support: Communicates in over 30 languages, catering to a diverse customer base. - Lead Capture and Website Chat: Captures leads, books appointments, and generates quotes through website chat functionality. - Call Recording and Analytics: Records and transcribes calls (with consent), providing insights into customer interactions and business performance. - Seamless Human Handoff: Transfers calls to human staff when necessary, ensuring complex or sensitive issues are handled appropriately. Primary Value and Solutions Provided: Loman addresses common challenges in the restaurant industry, such as missed calls, high labor costs, and inconsistent customer service. By automating phone communications, it ensures that every customer inquiry is promptly addressed, leading to increased customer satisfaction and loyalty. The integration with existing POS systems streamlines operations, reducing manual errors and improving order accuracy. Additionally, Loman's 24/7 availability captures revenue opportunities that might otherwise be lost due to unanswered calls or limited staffing during off-hours. Overall, Loman enhances operational efficiency, reduces costs, and boosts revenue, making it a valuable asset for any restaurant aiming to improve its customer service and bottom line.

Average Rating: 4.5/5.0

Total Reviews: 3

Who Is the Company Behind Loman?

  • Seller: Loman
  • Year Founded: 2024
  • HQ Location: Austin, US
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Loman?

PolyAI

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Proven on more than a billion conversations and powered by our proprietary model Dialog-RSN-1, our agents are built for complexity, open at every layer, and sovereign by design. We serve hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.

Average Rating: 5.0/5.0

Total Reviews: 12

Who Is the Company Behind PolyAI?

  • Seller: PolyAI
  • Year Founded: 2017
  • HQ Location: London, England
  • LinkedIn® Page: www.linkedin.com
    369 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 25% Small

What Do G2 Reviewers Say About PolyAI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation and efficiency of PolyAI, enhancing the customer experience with seamless conversations.
  • Users find PolyAI's automation and efficiency impressive, enhancing customer interactions with seamless conversational AI.
  • Users value the 24/7 support of PolyAI, feeling it provides real-time assistance that resonates with human interaction.
  • Users find PolyAI's AI integration excellent for creating seamless, customer-led conversational AI experiences.
  • Users find PolyAI to be a powerful automated voice assistant for creating seamless conversational AI experiences.
Cons
  • Users find PolyAI slow at times and report issues with annoying advertising detracting from the experience.
  • Users report lagging issues that disrupt the experience, along with some frustrating advertisements during usage.
  • Users find the slow loading times frustrating, impacting their experience and engagement with PolyAI.
  • Users find the slow performance of PolyAI frustrating, particularly when combined with distracting advertisements.
  • Users find the slow speed of PolyAI frustrating at times, compounded by irritating advertising interruptions.

What Are Recent G2 Reviews of PolyAI?

Posh

Posh is building agentic AI for community banks and credit unions, helping them serve customers, reach new audiences, and empower their teams. Purpose-built for financial services, Posh's AI works across voice, digital, and knowledge channels, powering conversational customer service, 24/7 self-service, and dramatically more efficient frontline teams. From customer-facing assistants to employee productivity tools, Posh helps institutions serve their communities, reach more people, and empower the staff behind every interaction. Backed by leading AI and financial services experts, Posh delivers measurable gains in both customer and employee experience. Explore posh.ai and follow Posh on LinkedIn to learn more.

Average Rating: 4.9/5.0

Total Reviews: 4

Who Is the Company Behind Posh?

  • Seller: Posh AI
  • Year Founded: 2018
  • HQ Location: Boston, US
  • LinkedIn® Page: www.linkedin.com
    184 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Small

What Are Recent G2 Reviews of Posh?

TeleWizard

TeleWizard is a U.S.-based AI phone answering and virtual receptionist solution developed by NextGen AI Tech LLC, a registered Delaware company. It provides businesses with an AI phone agents that handle inbound and outbound calls, appointment scheduling, lead qualification, and customer support. Designed for small businesses to large enterprises, TeleWizard helps companies improve customer engagement, reduce operational costs, eliminate wait times, and ensure every call is handled efficiently. With 24/7 availability, businesses can provide uninterrupted customer service without the need for human operators, making it an effective solution for industries with high call volumes. The platform offers AI call handling, real-time call analytics, automated appointment scheduling, lead qualification, and multilingual support for over 36 languages. It seamlessly integrates with CRM, scheduling, and customer support platforms such as Google Calendar, Microsoft Calendar, Freshdesk, Zendesk, Clio, Lawmatics and more to streamline workflow automation. Additional capabilities include AI-generated call summaries, after-call work automation, sentiment analysis, and in-call actions like note-taking, updating records and pulling information. TeleWizard also features an AI Supervisor, which monitors call performance in real time, provides coaching insights, and ensures that calls meet predefined quality standards. The real-time call analytics dashboard gives businesses valuable insights into call trends, CSAT, customer sentiment, and agent efficiency, allowing for data-driven improvements. By automating phone calls, analyzing call data in real time, and streamlining post-call processes, TeleWizard helps businesses reduce missed opportunities, enhance customer satisfaction, and increase operational efficiency. Industries such as healthcare, legal services, real estate, financial services, and e-commerce benefit from its ability to screen and qualify leads, schedule appointments, and handle customer inquiries instantly. For customer support teams, after-call work automation reduces manual tasks, ensuring that call notes, CRM updates, and follow-ups happen in real-time. With 24/7 availability, AI-driven analytics, and automated post-call workflows, TeleWizard ensures businesses remain responsive, improve service quality, and make data-driven decisions to optimize customer interactions.

Average Rating: 4.3/5.0

Total Reviews: 3

Who Is the Company Behind TeleWizard?

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Do G2 Reviewers Say About TeleWizard?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support of TeleWizard, ensuring 24/7 assistance and improved engagement for their businesses.
  • Users value the efficiency of TeleWizard, enhancing customer care while freeing time for complex issues.
  • Users appreciate the 24/7 support from TeleWizard, enhancing customer engagement and streamlining client care efficiently.
  • Users value the efficient case management of TeleWizard, which enhances customer satisfaction with quick, accurate support.
  • Users value the easy access to information, enhancing customer service with prompt and accurate support during calls.
Cons
  • Users experience delays in response times with TeleWizard, which can hinder the overall user experience.
  • Users find TeleWizard expensive due to high credit consumption for changes, leading to unexpected costs.
  • Users experience delays in issue resolution, with responses taking 5-10 minutes, affecting their overall satisfaction.
  • Users often face limited connectivity issues with TeleWizard, which can disrupt calls and overall experience.
  • Users find the time-consuming adjustments of TeleWizard frustrating, leading to unexpected credit losses during usage.

What Are Recent G2 Reviews of TeleWizard?

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi
Updated October 9, 2026