Telewizard offers a AI call support. By simply feeding a knowledge base or providing your brand's domain link, it can easily access relevant information and deliver prompt, polite and accurate responses to the customer throughout the call. This engages with a personal touch with the customer throughout the call. Setting it up to Freshdesk is very easy and every call comes with a complete transcription and summarized notes, this will save time if not we should listen to the entire call. This can handle an unlimited number of calls and ensure no customer frustration experience due to delayed response. The key advantages are the reduction of abandoned calls by providing fast and efficient support, leading to greater customer satisfaction. Review collected by and hosted on G2.com.
The tool is a little expensive, and each time you make changes to the settings it consumes a significant amount of credits. I was unaware of this at first and it led to a loss of credits, and later I got to know about it from their team. Review collected by and hosted on G2.com.
