
The level of support is outstanding, especially for people who are just getting started. Marta’s responses are fast, clear, and genuinely helpful, which builds a lot of confidence when you’re setting things up and refining agents.
The platform is very easy to use, and the agents perform extremely well in real scenarios. Seeing how smoothly everything works has been motivating and has made me excited to keep building, launch my first sales, and grow long term with Nedzo. Overall, it feels like a high quality product backed by real human support. Review collected by and hosted on G2.com.
One limitation is flow customization. When you have multiple agents in the same workspace, flows apply globally, which makes it difficult to control which agent triggers which flow. More granular, per-agent flow control would be a big improvement.
Another area for improvement is reporting. It’s currently hard to generate comprehensive reports that show all activity across agents and interactions. More detailed reporting would be very valuable as usage scales. Review collected by and hosted on G2.com.