![Leo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo .")
L

Leo .

IT Support Technician

Mid-Market (51-1000 emp.)

8/19/2025

"Technical Associate"

5/5

What do you like best about Boost.ai?

I really appreciate Boost.ai for helping us transition from a rigid, limited predefined flow to a flexible and dynamic agentic flow. I like the flexibility and user customizability it offers, allowing us to tailor a very bespoke and focused experience for the end customer. The initial setup was easy, and we were able to recreate 100% of our previous chatbot in less than a week. Review collected by and hosted on G2.com.

What do you dislike about Boost.ai?

I did experience in one ticket for support that the tech support first responses were obvious AI generated responses that gave false information at first, and afterwards the issue wasn't explored despite having volunteered my time to guide through the issue with the steps I was able to reproduce the issue. Review collected by and hosted on G2.com.

What problems is Boost.ai solving and how is that benefiting you?

Boost.ai helped us move from a rigid, limited chatbot flow to a flexible and dynamic agentic flow. Review collected by and hosted on G2.com.

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Rating Updated (3/5/2026)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 33 reviewers think of Boost.ai

4.7 out of 5 · Verified reviews from real users

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