Verified User in Medical Devices

Small-Business (50 or fewer emp.)

11/21/2023

"In-house training is a breeze with iSpring Learn!"

4/5

What do you like best about iSpring LMS?

I was looking for an online platform that allowed me to administer the internal training of SOPs as we had been doing this manually. It was so tedious and inefficient as it was a waste of resources in every possible manner. We chanced upon iSpring Learn while sourcing for suitable solutions.

iSpring Learn met all of our requirements, from its features to the implementation/subscription cost. It was the most intuitive platform among our choices, and it certainly made sense for us to subscribe to iSpring Learn as they did not require a large number of users for subscription.

It was a breeze to set up the system, it took me a coupel of days to get the system up and running. So far, end users have had a positive experience using this platform. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

If I really have to find something to complain about, I hope that they will eventually charge by per user subscription. The demo session could be less restrictive in terms of the functions we could test on. Review collected by and hosted on G2.com.

iSpring LMS Reviews & Product Details

iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, from structured onboarding to continuous employee development. It helps reduce employee turnover, improve performance, and ensure that teams stay aligned, skilled, and ready to support the company’s long-term growth. iSpring LMS gives managers and trainers a simple way to organize training, guide employees through skill-building, and see exactly how their learners are progressing. Employees get a clear path to follow, and leaders get the visibility they need to support growth, maintain standards, and keep performance on track. Here are the core capabilities that make this possible: - The mirrored organizational structure reflects how your company works, so training stays aligned with roles and teams. - Specified learning tracks guide learners step by step through required courses and programs. - Detailed reporting highlights progress, deadlines, and knowledge gaps with actionable insights. - The Supervisor Dashboard gives managers instant visibility into team performance without extra admin work. - Automated workflows handle enrollments, reminders, and assignments, saving time and reducing manual tasks. - The corporate portal and newsfeed centralize updates and announcements to keep everyone aligned. - 360-Degree Reviews gather well-rounded performance feedback from peers and supervisors. - On-The-Job Training validates real-world skills with structured checklists. - Knowledge Base gives employees quick access to SOPs, product info, and internal documentation. - Development Plans build personalized growth paths that connect training to long-term skill development.

Product Website

Seller

iSpring

Discussions

iSpring LMS Community

Languages Supported

Arabic, Azerbaijani, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Indonesian, Italian, Japanese, Kazakh, Korean, Lithuanian, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Uzbek, Chinese (Simplified)

Product Description

iSpring LMS is an all-in-one platform for corporate training and employee development. It helps training teams teams onboard new hires, upskill staff, and ensure compliance training is completed and tracked.

Overview by

Kseniya Bright (Community Manager at iSpring Solutions)

Pricing

Pricing provided by iSpring LMS.

300 users

$4.46

300 user Per Year

View More Pricing Information

iSpring LMS Integrations

(14)

Verified by iSpring LMS

iSpring LMS Media

Everything you need to provide effective training and achieve measurable business growth

iSpring LMS Demo - Intuitive user portal

The adaptive user portal includes a clear content library that neatly organizes courses into To Do and Completed sections.

The free iSpring LMS mobile app for iOS and Android lets learners study anytime, anywhere, even without an internet connection.

Offer each learner a personalized learning path

Save time with an AI assistant that delivers instant tech support, step-by-step guidance, and quick links to help docs — all in your native language.

Keep all corporate resources, guides, and FAQs in one secure, cloud-based hub accessible anytime.

Fast LMS to accelerate your business momentum l ispring LMS overview

Official Downloads

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How to Select a Learning Management System

G2 reviews are authentic and verified.

Here's how.

Ruchi S.

Quality Assurance Coordinator

Mid-Market (51-1000 emp.)

11/21/2025

"Seamless Onboarding and Outstanding Support with iSpring LMS"

4.5/5

What do you like best about iSpring LMS?

iSpring LMS has been a really solid tool for us when it comes to setting up and organizing our onboarding training. The fact that we can easily pull reports, create newsletters, plan development paths, and even run 360-degree evaluations makes the whole experience much more impactful.

What I appreciate the most, though, is their customer support — always quick to respond and genuinely helpful every time. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

Sometimes I find it difficult to understand certain features on the platform, such as checklists and its integration. For example, the on-the-job training feature currently does not provide much value for us. Review collected by and hosted on G2.com.

What problems is iSpring LMS solving and how is that benefiting you?

The LMS has significantly reduced the time our team used to spend on repeating in-person training for every new hire. It allows our experienced employees to focus on higher-value tasks, while giving us a more structured, consistent, and trackable onboarding process. It also helps us strike a better balance between in-person and online training, making the entire experience far more efficient. Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

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Ruchi, thank you for your kind words about our stellar support team. I’m glad to hear that our product has proven itself as a seamless onboarding tool. Have you considered expanding learning scenarios by adding experienced employees to learning tracks? You can target high-skill modules for experienced employees to deepen expertise in their current roles or prepare for next-level responsibilities, resulting in a shorter time-to-proficiency for senior tasks and higher employee retention. Alternatively, design a program for experienced employees to upskill in data-driven decision making, analytics literacy, and practical use of automation tools relevant to their domain. Targeting measurable ROI from automation projects, factoring time saved and error reductions.

Ruchi, what if we arrange a session with your personal account manager? Alongside with additional scenarios, I'd suggest you touch upon our branded On-job Training module as well. It's unique in that it allows you to integrate real work tasks with targeted learning in the moment, ensuring employees acquire the exact skills they need while they perform their daily duties and immediately apply new knowledge to drive tangible business outcomes. It’s already included in your package, and at no additional cost you can outline improvement areas through the end of the year.

Victoria .

Director of Training and Development

Mid-Market (51-1000 emp.)

11/20/2025

"Effortless Learning Management with Intuitive Interface and Seamless Integration"

4.5/5

What do you like best about iSpring LMS?

iSpring LMS stands out most for its clean, intuitive interface and dependable performance. It’s incredibly easy to administer and even easier for learners to navigate, which reduces friction and boosts engagement. I also appreciate how seamlessly it integrates with their course creation Suite. Being able to publish and deploy content in just a few clicks streamlines the entire training cycle. The reporting features are clear and actionable, making it simple to track progress, identify gaps, and demonstrate ROI. Overall, it strikes an excellent balance between usability, functionality, and reliability. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

While iSpring LMS is strong overall, there are a few areas that could be improved. The customization options for the learner portal and interface are somewhat limited, which makes it harder to tailor the environment to specific branding needs. Reporting is solid, but more advanced analytics and deeper filtering capabilities would make it even more valuable. Additionally, some administrative tasks require a few extra steps that could be streamlined. None of these are deal-breakers, but enhancing them would elevate the user experience even further. Review collected by and hosted on G2.com.

What problems is iSpring LMS solving and how is that benefiting you?

ISpring is helping us streamline and professionalize training across our firm. Because we operate in a fast-paced legal environment, especially in personal injury where accuracy, consistency, and compliance are essential, having a centralized platform has been a major advantage. It allows us to organize role-specific training, standardize onboarding for new team members, and ensure everyone stays current on procedures, case-management protocols, and client-service expectations.

The seamless workflow with iSpring Suite makes it easy to convert internal expertise into structured training modules, which reduces preparation time and helps us roll out updates quickly when policies or processes change. The clear reporting tools give us visibility into who has completed required training, where there may be knowledge gaps, and how effectively teams are absorbing the material. Overall, it saves administrative time, keeps training consistent across departments, and supports the high standards of service our firm is known fo Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

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Victoria, thank you for your detailed review and for providing a great example to apply training consistency in the legal industry.

As for customization options for the learner portal and interface, we already have custom CSS to adjust layout, typography, and styling beyond standard themes; role-based access and personalized dashboards for learners, instructors, and administrators, with customizing the navigation menu to emphasize your most-used sections. You can adjust UI for responsive design to work well on desktops, tablets, and phones, and localize the portal and course content into multiple languages. iSpring LMS allows to adjust progress tracking visuals, certificates, and completion criteria displays, and really much much more. To sum up, it's is designed to allow organizations to tailor the learner experience to their specific needs while ensuring accessibility and measurable learning outcomes across all roles and devices.

Compliance tracking and certification reports help our customers stay aligned with regulatory and internal requirements, while export options (CSV, Excel, PDF) enable offline analysis and sharing with stakeholders.

And on a separate note, it's very pleasant to hear that you and your company aim to high service standards. That's what has always been a key focus for us as well. I'm sure you've experienced this both with account team, assistants and support. We are 100% human (we intentively don't use bots) and we deliver not only the software that strengthens your business success, but also confidence in product maintenance and mutual trust.

Anna K.

Manager ds. jakości

Mid-Market (51-1000 emp.)

10/22/2025

"Intuitive, Feature-Rich, and Excellent Support—Highly Recommend iSpring Learn"

4.5/5

What do you like best about iSpring LMS?

I have been using the iSpring Learn platform for several months now. My experience with iSpring has been very positive so far. As a manager, I create training materials and courses for people in my company, and I really appreciate how clear and intuitive the program is, as well as the fact that it offers a wide range of features I can use. I’m very satisfied and can’t wait to explore and make use of more of iSpring’s features.The software is easy to operate, and the support team is very helpful and efficient – whenever I have any questions, I receive quick and professional assistance. I’m glad to have the opportunity to use such a useful and modern tool, and I highly recommend the platform for supporting company growth. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

So far, I haven’t found any disadvantages that would matter. Review collected by and hosted on G2.com.

What problems is iSpring LMS solving and how is that benefiting you?

The platform allows us to create structured onboarding courses that help new employees quickly get up to speed, reducing the time managers spend on repetitive training. With standardized online courses, we can ensure that every employee receives the same high-quality training, regardless of their location or department. Instead of organizing multiple in-person sessions, we can train many employees at once online, saving both time and costs. The platform supports ongoing learning and skill improvement, helping employees grow and stay aligned with the company’s goals. Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

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Anna, thank you very much for sharing your thoughtful experience with iSpring Learn! Truly thrilled to hear that you find the platform clear, intuitive, and feature-rich.

As for further exploring of iSpring's fetures, our Account team is at your thorough disposal. I'd personally prefer your manager contact you directly, but unfortunately I can not recognise your company details. Would you be kind to reach out to your manager or leave a brief message under customer.care@ispring.com please? Be assured you are taken care of and supported.

Great to hear that support team has been promt and efficient. We aim for your confidence, and strive to be reliable partners.

It’s wonderful to know that your onboarding courses are saving time and ensuring consistent, high-quality training across locations. Your recognition of our ongoing learning capabilities and the impact on company growth means a lot to us. We’re committed to continuously improving so if there’s anything else you’d like us to enhance or tailor, mic is yours!

Verified User in Professional Training & Coaching

Mid-Market (51-1000 emp.)

11/25/2025

"My iSpring experience for creating e-learning modules"

3.5/5

What do you like best about iSpring LMS?

Multiple options to make training modules interactive. I very much like the option for different types of quizzes and interactions e.g. drag and drop, multiple choice, hotspot etc. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

I feel it's quite difficult to pick up, if you've never used a tool similar to this before it can be quite complicated in terms of finding out where to find things/how to do things however saying that there are a large amount of tutorials available as well as the livechat support option which always answers my questions. Review collected by and hosted on G2.com.

What problems is iSpring LMS solving and how is that benefiting you?

I couldn't work out how to add subtitles to my module. When I found out how it still wasn't picking up the audio but I later realised it was because it was imported into the presentation as opposed to being converted in the iSpring ribbon. The support team advised and guided me through it giving clear instructions along with step by step printscreens and links where necessary. Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

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Thank you for your review. I see you’re referring to our interactive and unique iSpring Suite AI tool for course authors. It comes packaged with iSpring LMS to ensure seamless integration between the materials and the platform itself. Most of our customers actively use it, since, even though there are plenty of ready-made courses on the market, professional trainers and talent developers tend to invest in quality and content personalization, along with the ability to tailor branding and learning styles to their specific learners.

I’m glad you highlighted the outstanding product documentation designed for customers who prefer to self-study and explore in-depth, distinctive features. For those who prefer more guidance, we provide a personal account manager from the moment you download the trial. Live support is available 24/7 as an alternative. Unlike other vendors, the iSpring support team also offers feature consultations and can even provide a personalized screencast tailored to your needs. If you require a deeper technical tutorial, we also offer an individual session with a Customer Success Manager with different coverage options dependent on the request.

Not to forget, we have live webinars with new feature updates and industry trends. We adore our product and generously share practical insights in the recordings on our YouTube iSpring channel.

Marjolein K.

Project Manager

Small-Business (50 or fewer emp.)

11/26/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Excellent Features and User Experience for Companies"

4.5/5

What do you like best about iSpring LMS?

iSpring LMS is improving on an on. The features are great for companies, and extending each and every day. The user experience is great. For trainees, but also for administors. It's easy to implement in just days, as you have made a plan. Or ask a partner in your country to help you out with that. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

There are still some integrations to make with well-known software tools, but iSpring is always ready to help out and see what can be arranged. Review collected by and hosted on G2.com.

Verified User in Wholesale

Enterprise (> 1000 emp.)

11/20/2025

"Effortless LMS with Outstanding Support and Versatility"

5/5

What do you like best about iSpring LMS?

iSpring LMS is easy to use, both on the administrator side and the learner platform. iSpring LMS support tech is always responsive for any questions that may come up. It is easy to set up and keep up to date. There are tons of features, that allow us to use it for all different kinds of needs, and iSpring constantly listens to feedback and implements updates. We heavily rely on iSpring LMS for our remote sales force, to be able to reach them quickly with updates or changes. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

I have yet to experience a downside, we love iSpring LMS. Review collected by and hosted on G2.com.

Justina N.

Training coordinator

Mid-Market (51-1000 emp.)

7/15/2025

"Quick problem resolution"

5/5

What do you like best about iSpring LMS?

I am impressed with the very quick assistance. Although the iSpring system itself is easy to understand, I made a mistake in my rush: I downloaded the Group Progress Report instead Learner Progress at the end of the training time and deleted the users. I was worried that I wouldn't know who had completed the training and wouldn't be able to produce the report I needed. I contacted iSpring Support and received my first reply within 15 minutes! What a quick and fast response! The team made a sincere effort to help me and clarify the problem. I was clearly informed that they would get back to me with a reply within 24 hours. Which is also great when you know how long it can take to resolve a problem. It did not take them 24 hours to solve my problem. I got a clear report and a detailed letter. I am very grateful for the clarity and kindness of the communication and the quick resolution of the problem. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

It's hard to say what I don't like. I've only been working with the system for a short time, so it's likely that I'll only see after a while if there's something missing. Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

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Justina, thank you for sharing your positive experience with our support team! Glad to hear that we were able to assist you quickly and effectively with your report download issue. We understand the importance of timely and clear communication when it comes to resolving problems, and we are glad we could provide that for you.

If you encounter any further issues or have any questions as you continue to use iSpring Learn, please do not hesitate to reach out to us. We are here to help and ensure your experience with our system remains smooth and productive.

Thank you for choosing iSpring Learn to streamline your training processes. We appreciate your feedback and look forward to supporting you in the future.

Evan N.

Environmental, Health and Safety Manager

Mid-Market (51-1000 emp.)

12/1/2025

"User-Friendly and Customizable Solution for All Admin Levels"

4/5

What do you like best about iSpring LMS?

iSpring has an easy to understand layout and is customizable without involving a lot of support--it's a great product for any level of admin to use. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

Their turnaround time with technical support can sometimes be slower than I would like, but I have dealt with much worse. Typically about 24 hours. Review collected by and hosted on G2.com.

What problems is iSpring LMS solving and how is that benefiting you?

We have both annual and ongoing training requirements, and iSpring has made fulfilling these needs easy and almost effortless. Our training cycles are now scheduled and automated, with reports accessible to several team members. This is particularly helpful for those working on the floor, as they can easily monitor how their teams are performing. Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

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Evan, thank you for your candid review and for being with us since 2020 (with roughly only 1 technical case yearly!). Your continued trust signals that we’re moving in the right direction. We appreciate you highlighting how automation has empowered and expanded your visibility. We are investing heavily in automation to deliver measurable results for our customers. For example, IMT Matcher switched to iSpring LMS and reduced training expenses by 25%. Similarly, Jazz cut training costs by 30% while training five times more employees with iSpring LMS.

Key areas where automation adds value include not only performance tracking but also recurring training - refresher courses, product updates, and ongoing skill development to keep employees up to date with the latest developments. Compliance training is especially crucial in automated healthcare contexts, where regulatory compliance directly affects safety and service quality. onboarding processes are also streamlined with automated paperwork and policy acknowledgments.

Sorry to hear that our response time was longer than you expected. For urgent inquiries, we offer 24/7 phone support, with most cases resolved in a single call. And what sets our support apart is the human touch - we don’t rely on bots. Our team takes a human-centered approach, both in our products and our service.

Kira A.

Head of HR Department

Small-Business (50 or fewer emp.)

6/9/2025

"Good platform, but there is room for improvement"

4/5

What do you like best about iSpring LMS?

Good interface, many opportunities to create high-quality courses, it's convenient to track employee progress, it's great that you can purchase the Suite and create awesome materials.

Sales representative Alexandra was also nice to me and tried to help all the time. Even after Implementation she followed it several times and checked how everything's going. The bad side that several times before "buying" I had to push for updating me on some issues I've shared with her.

CSM: My first meeting was with Damian, and he is a real expert: open to questions, answers immediately – everything was clear. I liked our communication.

Afterwards, we continued with Alexander. He is also good: always supportive, even outside of working hours (which is really important for me because our project has lots of urgent tasks and I need to resolve issues "right now"). His explanations were good. However, I would recommend practicing the demo side because sometimes the explanation was chaotic, and we couldn’t keep up or remember everything. (But we reviewed the meeting recording later, and it helped.) Nevertheless, Alexander did his best and answered all the questions we asked him. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

he report format for all employees is inconvenient (it would be better to have a division by departments, as everything is mixed together right now). The organizational chart is not flexible – it would be better if it were like a builder where the chart could be 'drawn.' In fact, every company has its own structural features, and here we can't take them into account. There is no integration with Telegram. The Suite also has limitations in terms of design and functionality.

Another problem: downloading requires Windows – I work on a Mac with iOS, and downloading Windows is not an option for me at all. In the end, I had to look for workarounds. It really pissed me off :) Review collected by and hosted on G2.com.

What problems is iSpring LMS solving and how is that benefiting you?

It has become a unified platform for employee training. Currently, we are training the product part of the company, but we will also be creating onboarding materials, releasing updates about news, and completing the organizational chart setup. It's very convenient to track employee progress.The next step is to use it as a knowledge base. Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

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Kira, thank you for sharing your valuable feedback about your experience with iSpring Learn. We're delighted to hear that you appreciate the platform's interface and its capabilities for creating high-quality courses. It's heartwarming to know that both Alexandras and Damian were able to provide the support you needed, especially during those urgent moments. We understand how crucial it is to have timely assistance, and we're glad to hear they were there for you.

Your suggestions regarding the report formats and the flexibility of the organizational chart are insightful, and we are committed to enhancing these features in future updates. We're also aware of the challenges you've faced with our software on Mac systems, and we apologize for inconvenience caused. We truly value your input and hope to create a better, more flexible experience for you and all our users. Thank you again for your truly constructive feedback and for being a part of our community!

May you be successful in what you are doing :)

Verified User in Professional Training & Coaching

Mid-Market (51-1000 emp.)

11/18/2025

"Great tool for engaging traininf"

4/5

What do you like best about iSpring LMS?

The varied options of additional add ons you can include in a training presentation making it fun, engaging and interactive. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

Updates are required quite frequently which sometimes causes certain functions to not work anymore. I understand some of this is out of their control as a lot of the voice overs and changes are from Google directly. Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

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Thank you for the review, and great that you actively use our iSpring Suite authoring tool which comes complimentary with iSpring LMS package to drive higher course quality, consistency, and faster ROI across your organization.

Loved that you mentioned interactive add-ons: drag-and-drop activities, achievements, certificates, and gamification, screen recording with simulations, interactive quizzes and assessments, storyline-like branching scenarios, and more. This is what our customers name as a unique set at a reasonable price.

Our Text-to-speech is an integration with Google which allows users to access a broad set of voices and languages. However, Google periodically updates voices, languages, and their naming. To maintain reliability and avoid disruptions for our customers, we implement a staged rollout and interim compatibility checks. Until we achieve full support for the latest Google voice updates, we may temporarily restrict access to newly released voices. This approach helps minimize the risk of errors and ensures a smooth experience for users while we complete necessary refinements on our side. Once full support is in place, users benefit from improved quality and availability.

Would be interested to hear from you about LMS platform as well. Your personal Account Manager is there to guide you along your project way until you reach your ROI goals.