Search results for HelpDocs

HelpDocs is a fully-featured knowledge base software designed to enable users to drive down support ticket volume and guide customers.

HR365 Helpdesk - HR365's Sharepoint help desk is a simple, customizable helpdesk tool that ensures your organization can handle every issue effectively. Assign every ticket to a specific team so there is no confusion about who should take care of the issue. Office 365 ticketing system offers different ticket views to help you automatically organize your tickets based on priority, category, time, status, or groups. Teams like yours can provide support across IT, HR, legal, finance, and more. This Sharepoint ticketing system helps you in organizing your tickets based on priority, category, time, & status hence improving efficiency. Employees can submit requests to teams or through the Sharepoint ticketing system’s customer portal, via email, or through an embedded web part. Support teams like IT, HR, legal, finance, etc. can then work on these requests, track and monitor using this office 365 ticketing system. This app is based on Office 365, which means all of your data stays within your Office 365 tenant.

Mojo Helpdesk is the super simple help desk app for customer service, IT requests, Maintenance request, and more.

Jira Integration Plus for Slack supercharges the speed at which you create, assign, and transition work in Jira—without ever leaving Slack. The solution works for Jira Server and Cloud and a one time setup process enables the integration for all of your channels. Get more done in Slack with Jira Integration+

The ALL IN ONE customer support helpdesk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.

HelpDesk is a service desk software designed for collaboration. Your team uses a single app for your customer problem resolution.

Super friendly helpdesk ticketing system, offered both as a cloud-based solutin and on-premise version

HelpNDoc helps you write and manage your documentation from an easy to use yet powerful help authoring environment

Plumsail HelpDesk is a tool for SharePoint that helps to make customers happy with quick and efficient support.

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Leapdocs is an affordable, secure, easy document management application for enterprises, small businesses, and start-ups.

HelpDeskZ is a PHP based which allows managing the site's support with a web-based support ticket system. It receives and answers customers any doubts.

This is SteadyPoint Helpdesk, Office 365’s Best Helpdesk Solution

HelpDesk 3 has been made to have an all in one solution including Live Chat, Support Tickets, Email to Tickets, Client Management, Billing, Client Api, FAQ, CMS and a Blog.

Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.

Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

Powerful knowledge base software for smarter Customer Support teams

ITarian provides an app store where you have the option to buy a range of additional network security and endpoint management applications. The app store is open for any vendor to sell their products, but we hope that the trust and confidence we build by giving you the ITarian Platform for free will result in you purchasing your applications for all your additional needs.