Products

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

Freshdesk Customer Success helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships.

Frio is a fully responsive theme and is Retina ready to give your readers a pleasant reading experience. It has been tested out to the hilt, and its minimalistic design makes it super easy to navigate. Frio features a floating search box at the center of a large parallax image.

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Combine the best of two worlds: integrate the power of PureCloud with your Freshdesk Mint environment. This omnichannel integration sets a new standard for CTI’s, empowering your team far beyond what you’re used to. Your team will be in full control of all interactions needed to optimize the cx of your customers

Devart SSIS Data Flow Components for Freshdesk allow you to integrate Freshdesk data with other databases and cloud applications via SQL Server Integration Services (SSIS). They include optimized Freshdesk Source, Freshdesk Destination, and Freshdesk Lookup components and provide their own Freshdesk Connection Manager with lots of Freshdesk-specific connectivity features. - Export data from Freshdesk to various sources - Import XML, CSV, and other files to Freshdesk - Automate Freshdesk int

Devart Excel Add-in for Freshdesk allows you to connect Microsoft Excel to Freshdesk, quickly and easily load data from Freshdesk to Excel, instantly refresh data in an Excel workbook from the database, edit these data, and save them back to Freshdesk. It enables you to work with Freshdesk data like with usual Excel worksheets, easily perform data cleansing and de-duplication, and apply all the Excel's powerful data processing and analysis capabilities to these data.

Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

ClearFeed is an AI-powered support platform designed to streamline customer and employee interactions within Slack and Microsoft Teams. By converting chat conversations into support tickets, ClearFeed enables service teams to promptly address requests while adhering to service level agreements . This approach helps manage information overload and ensures that critical matters are prioritized and resolved efficiently. Key Features and Functionality: - Intelligent Reminders: Monitors Slack chan

Kindly is one of Europe’s leading chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. With Kindly, you

TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultim

An agile localization management tool built for scaling multilingual customer support. Our app is available as an integration on platforms like Zendesk, Freshdesk and Intercom, and development is ongoing for other platforms. Lingpad has powerful features like an in-built smart editor, Translation Memory, Glossary, Pre-translation and much more.

👩‍💻 Trusted by 1600+ Support teams. 🎬 Screen Recording and Co-browsing to resolve tickets up to 5x faster 🔌 Integrates with Zendesk, Intercom, Jira, Freshdesk, Freshchat & Helpscout. 🪄 End-users don't need to download anything. 👀 View end-users' console logs 🔐 Enterprise-grade security 📈 Customer Stories: +60% Time to Resolution, -35% Escalation Rate, +20% Customer Effort Score.

OpenSesame offers a marketplace of more than 40,000 courses from expert publishers—but its value extends far beyond the breadth and freshness of its content. With world-class support, customers gain a true partner in developing their learning strategy, along with customized curation to align course selections with business needs. OpenSesame empowers L&D teams to scale their programs effectively and demonstrate the impact of learning within their organization.

The EdgeTier platform is a complete customer conversation analytics platform that helps brands dramatically improve their customer experience through the insights hidden within their support and survey messages. It's hard to manage high-volume, fast-paced, multi-lingual customer conversations in B2C environments. There is relentless pressure to meet service level agreements, continually improve customer satisfaction, and report insights back to the business. Operations managers and customer expe

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

Redpanda is designed for developer ease of use, but with support, security, storage, and streamlined connectivity to fuel critical business applications with the freshest data.

Breezy Themes provides responsive themes for Freshdesk Self Service Portal.

GrowthMate – a relationship-based link-building agency that helps small and mid-size brands grow in SERP and generate more revenue. We’ve delivered thousands of high-quality backlinks from authoritative SaaS and service websites with an average DR of 72 to clients, including Small PDF, Semrush, Cloudtalk, Modash, Omniscient, Astra, Ayanza, Community Phone, and many more. Our guest posts are published on top platforms like HubSpot, Smashing Magazine, G2, Freshdesk, and 100+ more. The approac