--- title: Freshdesk Gmail Gadget for G Suite Reviews meta_title: 'Freshdesk Gmail Gadget for G Suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Freshdesk Gmail Gadget for G Suite works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 21 scale: '5' date_modified: '2026-07-07' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Freshdesk Gmail Gadget for G Suite Reviews **Vendor:** Freshworks **Category:** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales) **Average Rating:** 4.5/5.0 **Total Reviews:** 21 ## About Freshdesk Gmail Gadget for G Suite The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply. ## Freshdesk Gmail Gadget for G Suite Reviews ### 1. Nice Integration! **Rating:** 4.0/5.0 stars **Reviewed by:** Katie G. | Lead Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2021 **What do you like best about Freshdesk Gmail Gadget for G Suite?** The best part of using Freshdesk and the Gmail integration is being able to reply and work on tickets through my Gmail interface. I have to send a lot of emails out of my Gmail, so using the Freshdesk integration is super nice! I love how this gadget helps tie all the communications and tickets from different contacts all in one place so I can get information on a communication I might have missed that will help me reply. Overall the best thing about this software is how it keeps all our ticket communications in one place, so we don't have to hop around a million applications to track down what happened. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** A disadvantage that I have noticed is you can only Cc additional people on a ticket or forward them the ticket, so you can't direct message the ticket to someone that the original sender Cc'd. This can be frustrating when a client just wanted to introduce someone else to us, and then the client is included in every communication after that. Beyond that, we are still learning all the integrations Freshdesk allows, and we've been very impressed! **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** We've solved the issue of background digging whenever we have a request sent in. With Freshdesk Gmail gadget we can better track our communications with clients and get up to speed on other tickets they've sent in or outstanding requests they may have. ### 2. Good communication source for colleagues **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Freshdesk Gmail Gadget for G Suite?** This is an overall good software. It is easy to connect to things, like your email. It is great to see what is going on in real time, to see and have that control and exact knowledge. You can also set up good practices and limitations for certain employees. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** It has some connectivity issues; some call problems at times, which is like most software at times. The reporting capabilities also need to be revised to be better. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** Candid responses via chat. The ability to quickly send conversations and responses is huge for a busy working environment. Customer outreach is good also. ### 3. Freshdesk Centralizes your Workday **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron S. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Freshdesk Gmail Gadget for G Suite?** What I like best is the ability to have all issues and or tasks in one place. It allows for a workday to be more structured, for communication to be more centralized and for greater productivity. The way in which tasks fall into response times prevents anything from falling off of a radar and the reminders are more than helpful. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** I dont like the way in which old task managers stay on your account. Sometimes it can confuse clients when the name attached to a response is from a former employee. If it were easier to remove past employees so that responses are more updated, that would be a great help. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** Make sure that you use this if your departments have cross over. If your company has issues that need the attention of multiple departments (users) I highly suggest using freshdesk. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** We are getting rid of past problems falling off of our radar. Some issues that take time to resolve were being forgotten. By using the waiting on customer delegation, we are able to keep tasks in our FD queue. This allows us to be constantly reminded about what still needs to be done and or what is still pending resolution. ### 4. Freshdesk is a major change over taking care of help by means of email. It keeps reactions from clie **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay S. | Review for apache websh, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** Freshdesk is by all accounts proposed for help for programming organizations, not purchaser items. Thusly, it is extremely one-sided toward a semi-specialized client base. For instance, for a client to get bolster, they should tap the catch that says "make a ticket". In the product world, that is exceptionally evident language, anyway it confounds non-specialized clients (in my reality, the ones well on the way to require bolster). It would be more general to have the catch say something like "get in touch with us" for instance. I have had a great deal of negative input from my clients since they didn't know where to begin, with the goal that frequently results in a telephone call which is significantly less powerful and considerably costlier. Moreover, the Freshdesk framework wants to have clients make a record before presenting a ticket. That is a considerable measure to ask of clients who are simply searching for an answer. Since I enable clients to make a ticket without expressly making a record, Freshdesk accept the client name to be the initial segment of their email address - which makes for exceptionally indifferent starting reactions. Altering the client name requires an amazing number of steps. There are numerous other comparable issues with Freshdesk that I have answered to Freshdesk and they have guaranteed to react, however that was numerous months prior now - which influences me to think they are experiencing considerable difficulties overseeing bolster utilizing their own instrument. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** Freshdesk is a practical arrangement, yet isn't without issues. I presume the same could be said of any help arrangement, so at the cost Freshdesk is a sensible decision. Freshdesk seems, by all accounts, to be a generally youthful organization with potential for extraordinary change. In the event that they are effective, it will be great to develop with them, however the choice isn't without chance. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** Fresh desk is very useful platform othe then communication software,we can use for chat , create tickets, share mail,files etc. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** Utilizing Freshdesk has enabled me to employ extra low maintenance bolster specialists and give a very much organized reaction to client specialized inquiries, item data, supports, and general input. While it requires some push to work around the things I detest, we have still possessed the capacity to make a ton of long lasting clients since we tackled their issues. We have additionally understood various new merchants and wholesalers who reached us by means of our Freshdesk entrance. ### 5. Efficiency in the tracking of incidents at the organizational level! **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio G. | Especialista en ventas y marketing , Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Freshdesk Gmail Gadget for G Suite?** With this application and could have a better tracking in the control of incidents without having to leave aside the use of my email Gmail, I love it because it generates a business domain giving formality to this area in addition to showing each ticket in an organized manner. that allows to locate any information without loss of time as well as share with any member of the team, streamlines the response to the client and can achieve customer satisfaction in less time thanks to the establishment of due dates once the ticket is generated, does not require download processes favors large-scale effective attention to customers and suppliers. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** Its only disadvantage is that it requires the use of internet to receive a ticket, but this is something that can not be solved. It is an excellent platform that speeds up the timely response, avoiding wasting time. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** I recommend the use of this application for any company that works with clients allows a better follow-up giving formality to this area, provides a business domain for control, streamlines the response process to keep the customer satisfied in less time and manage the same information by all the members of the work team. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** It allows to organize the incident control in an organized way, being more effective when answering, allowing to reach goals in the satisfaction of the client thanks to the establishment of expiration date to each ticket which guarantees the efficiency, the handling of incidences is very important for any organization on all when working with the public while maintaining reprocity and good image in turn that guarantees that the client returns to make use of the services and be a multiplier of the quality of the service received. ### 6. Efficient monitoring in the control and handling of incidents. **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio M. | Especialista en ventas y marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Freshdesk Gmail Gadget for G Suite?** I love the versatility of this application and the organization in the event log can be grouped in the same panel also easy to adjust to email Gmail for my work in the area of ​​Sales and Marketing caters personalized each situation presented by the use of services being this aspect of vital importance that has helped considerably in keeping the client satisfied in less time. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** It is a fairly complete and functional software in the reception, organization and tracking of incidents works great in the efficient response to the client, guarantees your satisfaction. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** I recommend the use of this application because it is a tool that greatly favors customer attention in a personalized way in the solution to incidents, problems or questions that may arise during the provision of the service, it is an excellent tool for companies dedicated to the sales area facilitates the reception of requests, organized and interactive panel, allows to carry a more efficient monitoring generating trust and good receptivity to the clients! **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** It allows maintaining an excellent business positioning at the market level through timely organization and response to the client, making it use the services in addition to being a multiplier of the information, in the sales area and Marketing is a very useful tool especially for the amount of customer that is handled every day where many times this type of inconvenience could occur, providing all the necessary tools to make the tracking of incidents more organized and efficient. ### 7. Perfect for a big customer support team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Freshdesk Gmail Gadget for G Suite?** The easy way to create canned response and check the tickets **What do you dislike about Freshdesk Gmail Gadget for G Suite?** The writing email is not user friendly, the caps, bold, italic etc **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** Is very easy to handle your tickets and share with other departments within the company **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** All our client's issues and tickets. Also, communication within departments is very good when you can assign tickets to other departments and leave notes ### 8. One of the best emailing tools **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Freshdesk Gmail Gadget for G Suite?** I like how each email for each person is organized into very neat and Identifiable categories and that each email is high accessible. Th search engine is also highly effective at finding specific emails. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** The only thing I really dislike about this email extension product is that the site runs a little slow. However, this may be due to the fact that our business has a-lot of emails to sort through. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** Organizational problems regarding email, the organizational benefits are great! ### 9. Maximum tracking and control of notifications to customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander V. | Oficial de control y perdida, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** This application is great to carry a technical support with daily results keeping track of the incidents reported by customers or other people, giving them timely responses to each request, this being very important for any organization, has a well-explained directory where you can visualize the required information, has a chat to solve the concerns that may be in the application. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** Offers a panel of pending tasks where you can add all the information that is to be made as a reminder, can be seen once entered the application, has forums where you can discuss a specific issue in improving each situation, is light does not affect at all the operation of my machine, applicable to any equipment either mobile or fixed. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** For any organization that seeks to get closer to each client and achieve their satisfaction, it is important to have a support control where all the notifications of the clients that have made use of our services through a follow-up where the client observe the important that is for us your satisfaction, getting it to make use of our services in coming years improving the image reflected. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** At the end of each day a follow-up report of all the requests can be obtained, which is very practical to verify the status of each one and to see more closely what each client deserves to achieve the satisfaction of this one with a prompt response. and personalized. ### 10. Access Freshdesk from Gmail with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** Allows you and your users to seemlessly connect to Freshdesk through your companies Gsuite account. I no longer have to remember another username and password, or navigate to our support site, but can seemlessly integrate into my standard email use (which is almost always on one of my screens) **What do you dislike about Freshdesk Gmail Gadget for G Suite?** Nothing that I experienced so far. Obviously, if you are not a G suite user, or Freshdesk user it will be utterly useless, but for those already using these tools, it works well. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** If you use G-Suite and already have Freshdesk, it's an obvious choice! **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** I and other Freshdesk users no longer have to keep track of logins, passwords, and bookmarks/websites for our Freshdesk account. It is all seemlessly integrated into Gmail and makes for a fast and efficient process. ### 11. Freshdesk Gsuite gadget **Rating:** 5.0/5.0 stars **Reviewed by:** Justin R. | MDM Systems Administrator, Primary/Secondary Education, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** The ability to have all our users have one unified place to sign in and they don't have to use a separate login for the service. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** I wish there was a little easier way to link to it. Currently you can use the URL that the gadget takes you to but it doesn't specify which freshdesk you are going to so if someone accidentally used their personal email it might not take them to the right freshdesk page **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** The Gmail gadget allows us to have a single sign on experience for our users. It also makes it easier for them to access freshdesk because they don't have to remember another url or look for a link somewhere they know it's right inside their Gmail account ### 12. I am an agent in Frs\eshdesk from my company, I review the flexibility of the services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** I like the way I can use Freshdesk, you can customize it on your willing's. It is very comfortable to have phone, chat and mailing support in one application. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** I do not like the design of the freshdesk. I wish it was comfortable and suggests to find new applications or ways to improve using Freshdesk. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** More advertisement! **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** I have a daily conversation with my company customers'. I have a phone and chat, also mailing conversation. We have 24/7 customer support with financial operations. ### 13. Gmail Gadget Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** It is able to integrate all parts of the system together seamlessly and incredibly swiftly. I love the ability it gives employees to access several different parts of the workplace into the application itself. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** I dislike the add-on needed to be had in order to access the feature. However, there are very few complaints that I have of the program overall. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** This is a great program, but at first you will need to be patient with learning the program. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** Integrating different programs into one online workspace that is convenient for all, and done by a company that we all trust. The benefit is to allow employees to integrate all aspects of their work life into one program. ### 14. Gather point. **Rating:** 5.0/5.0 stars **Reviewed by:** Vinod K. | Team Lead, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** Here we can use answer query of all the customer through one go. No separate login required for all user. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** I guess there might be a little easier way to link to it. Currently, we can use the URL that the system takes you to but it doesn't specify which console we are going to personal mail directly. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** This side gives us one login to access the query of all the customers. Also, they allow us to make it simplier by filtering our query accordingly ### 15. best help desk service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** it's easy to set and customize, it offers multiple support channels such as phone and email, as well as social media, chats, and forum.No matter which channel customers use, all support queries are converted into tickets in one place. Ticketing features are accessible right inside each ticket which helps agents focus on each ticket without needing to shift to another window for tasks like status change or customer details. Freshdesk is easy to set up and you can add agents in a jiffy.Freshdesk is a big improvement over handling support via email. It keeps responses from customers together and provides good tools for sharing support responsibilities with other agents. The "solutions" section is very helpful to my customers and is easier to create and edit than my web site, plus solutions can be easily linked or added to customer responses. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** sometimes the notification doesn't come at all,Freshdesk seems to be intended for support for software companies, not consumer products. As such, it is very biased toward a semi-technical customer base. For example, for a user to get support, they must click the button that says "create a ticket". In the software world, that is very obvious lingo, however it confuses non-technical customers (in my world, the ones most likely to need support). It would be more universal to have the button say something like "contact us" for example. I have had a lot of negative feedback from my customers just because they didn't know where to start, so that often results in a phone call which is much less effective and much costlier. Additionally, the Freshdesk system prefers to have users create an account before submitting a ticket. That is a lot to ask of customers who are just looking for an answer. Because I allow customers to create a ticket without explicitly creating an account, Freshdesk assumes the customer name to be the first part of their email address - which makes for very impersonal initial responses. Editing the customer name requires a surprising number of steps. There are many other similar issues with Freshdesk that I have reported to Freshdesk and they have promised to respond, but that was many months ago now - which makes me think they are having a hard time managing support using their own tool. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** I suspect the same could be said of any support solution, so for the price Freshdesk is a reasonable choice. Freshdesk appears to be a relatively young company with potential for great improvement. If they are successful, it will be very good to grow with them, but the decision is not without risk. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** we are solving our customer queries and regarding all the finance service.Using Freshdesk has allowed me to hire additional part-time support agents and provide a well coordinated response to customer technical questions, product information, endorsements, and general feedback. While it takes some effort to work around the items I dislike, we have still been able to create a lot of lifelong customers because we solved their problems. We have also realized a number of new dealers and distributors who contacted us via our Freshdesk portal. ### 16. Freshdesk Gadget **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** It integrates well with G Suite and it's core products. Helps me to be more productive when navigating between FreshDesk and GMAIL. It saves navigation steps and i can repsond and update tickets from GMAIL. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** At this point the only problem appears to be a periodic bug that resets itself if you refresh the page. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** The process of navigating between EMAIL and FreshDesk ticketing system. Clients who wish to use EMAIL versus the portal can be less productive. GMAIL gadget solves this ### 17. Best Companion for Freshdesk on Gmail **Rating:** 3.5/5.0 stars **Reviewed by:** MohammadAshraf V. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** Makes mailbox and Support request organized. Complete search without any hassle of different applications. Gmail integration with FreshDesk needed this add-on. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** Sometimes it works & sometimes it's buggy. Needs to refresh multiple times with Gmail interface. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** If you're using FreshDesk in your Organization, this is must for everyone. **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** Easy to explain to an novice user as well. New members easily understand to ### 18. Gadgets for Freshdesk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** I can sync my information very easy and access the agent portal without a problem. Makes my day very dynamic. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** I wish to have more things I could do, like create a ticket from a widget. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** Since it's very easy to use, you waste no time Logging in and out from your agent portal **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** Customer support and promote self service support ### 19. Freshdesk for Gmail Gadget **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** Freshdesk Gmail Gadget lets you quickly check into ticket and requestor information right from your email. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** The support should be implemented very well but in short. I'm good with the software **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply. ### 20. As expected **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** Using this service was as expected..wasnt a mind blowingly different experience from a standard support client **What do you dislike about Freshdesk Gmail Gadget for G Suite?** Support tickets don't seem to load all the time..very sporadic reliability **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** Retrieving support tickets & being able to prioritize them for order of action ### 21. user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Freshdesk Gmail Gadget for G Suite?** customer support is really good, instant resolution. **What do you dislike about Freshdesk Gmail Gadget for G Suite?** little bit improvement should is required. **Recommendations to others considering Freshdesk Gmail Gadget for G Suite:** yes **What problems is Freshdesk Gmail Gadget for G Suite solving and how is that benefiting you?** customer queries resolving on this desk. ## Freshdesk Gmail Gadget for G Suite Discussions - [What does Freshdesk Gmail Gadget For G Suite do?](https://www.g2.com/discussions/what-does-freshdesk-gmail-gadget-for-g-suite-do) - [What is freshdesk Google?](https://www.g2.com/discussions/freshdesk-gmail-gadget-for-g-suite-what-is-freshdesk-google) - [How do I link Gmail to freshdesk?](https://www.g2.com/discussions/how-do-i-link-gmail-to-freshdesk) - [Does Freshdesk integrate with Gmail?](https://www.g2.com/discussions/does-freshdesk-integrate-with-gmail) - [View Freshdesk Gmail Gadget for G Suite pricing details and edition comparison](https://www.g2.com/products/freshdesk-gmail-gadget-for-g-suite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-03+05%3A50%3A36+-0500&secure%5Bsession_id%5D=814445bf-d998-45b4-b413-3277b1e625c7&secure%5Btoken%5D=2561eb1fec35c5bac9d7f393816e6b071f6efe945e12de57b6c378072b373c1a&format=llm_user) ## Freshdesk Gmail Gadget for G Suite Features **Agentic AI - Google Workspace for Sales** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Freshdesk Gmail Gadget for G Suite Alternatives - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,438 reviews) - [Copper](https://www.g2.com/products/copper/reviews) - 4.5/5.0 (1,125 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,565 reviews)