Search results for Chainner

Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests. We are WhatsApp Official Solution Providers and Messenger Partners.

Advertise your brand on CTV & OTT content with Vibe's self-serve ad platform to target hundreds of channels & networks and reach millions of households.

Yotpo’s integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers’ content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 employees globally.

Chain-free technology eliminates the need to perform labor-intensive reseeding of data, significantly reduces management costs, and ensures the integrity of backups.

HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

evamX is a real-time customer engagement platform designed to help businesses create personalized, context-aware journeys across digital and offline channels. With its no-code scenario designer, AI-powered decisioning, and advanced stream analytics, evamX enables marketing, CX, and digital teams to act instantly on customer behavior and data. Whether it’s triggering next-best actions, sending relevant offers, or managing omnichannel campaigns, evamX empowers enterprises to boost engagement, increase retention, and drive measurable business results.

Enterpret is an AI-powered customer feedback analytics platform designed to help product and customer experience teams transform unstructured feedback into actionable insights. By centralizing feedback from diverse channels—such as support tickets, social media, surveys, and sales calls—Enterpret enables organizations to make informed decisions that drive product growth and enhance customer satisfaction. Its adaptive AI models are tailored to each business's unique feedback architecture, ensuring precise and relevant analysis. Key Features and Functionality: - Unified Feedback Repository: Consolidates customer feedback from multiple sources into a single, organized platform, eliminating data silos and providing a comprehensive view of customer sentiments. - Adaptive AI Models: Utilizes custom machine learning models to categorize and analyze feedback, delivering granular insights specific to each organization's needs. - Real-Time Insights: Offers instant analysis of feedback trends, enabling teams to identify emerging issues and opportunities promptly. - Seamless Integrations: Connects effortlessly with various tools and platforms, including support systems, survey tools, and social media channels, ensuring a smooth data flow. - Enterprise-Grade Security: Ensures data protection with SOC-2 Type II certification, regular vulnerability assessments, and robust encryption protocols. Primary Value and Problem Solved: Enterpret addresses the challenge of fragmented and overwhelming customer feedback by providing a centralized, AI-driven solution that automates the analysis process. This empowers product and customer experience teams to: - Enhance Decision-Making: Gain clear, data-backed insights into customer needs and preferences, leading to more informed product development strategies. - Improve Customer Satisfaction: Identify and address customer pain points efficiently, resulting in better user experiences and reduced churn rates. - Drive Product Growth: Prioritize feature development based on comprehensive feedback analysis, ensuring resources are allocated to initiatives with the highest impact. By transforming raw feedback into strategic insights, Enterpret enables organizations to build products that truly resonate with their customers, fostering loyalty and driving business success.

RezGain is a channel manager desined to enable complete control of online distribution strategy.

ChannelRUSH is an easy to use, reliable, and affordable hotel channel management and online distribution software for independent hotels, large hotel groups, and hotel management companies.

ChannelReply syncs buyer conversations from connected marketplaces and stores into the helpdesk support teams already use. Supported buyer messages, conversation history, and available order information sync into one helpdesk ticket, so agents can understand the issue and reply without switching between marketplace inboxes and their helpdesk. ChannelReply works with helpdesks including Zendesk, Freshdesk, Help Scout, Gorgias, Re, Zoho Desk, and Kustomer, and supports buyer conversations from selling channels including Amazon, eBay, Walmart, Shopify, Etsy, Newegg, WooCommerce, Back Market, and more. Support teams can continue working with the routing rules, assignments, macros, ticket history, and workflows already set up in their helpdesk. ChannelReply also supports AI agents, allowing buyer conversations from connected selling channels to become part of AI-supported customer service workflows. ChannelReply is built for eCommerce support teams handling buyer conversations across multiple selling channels. With inbound message-based pricing and unlimited helpdesk users, teams can add selling channels without adding separate marketplace inboxes for agents to work from.

The all-in-one platform for internal communication, intranet, knowledge management, and employee advocacy. Sociabble is a multichannel SaaS solution designed to communicate effectively with all employees, from office to field. It is built to provide the same rich, intuitive, and efficient experience on mobile and desktop. A solution designed for the challenges of large organizations Sociabble supports complex international organizations by offering precise audience management and multilingual capabilities, including instant translation. Employee onboarding is simplified through secure and structured identification protocols (SSO, whitelisting, etc.), enabling large-scale deployment. Sociabble partners with global leaders across various industries, such as AXA, Coca-Cola CCEP, Tata Consultancy Services, Primark, and CMA CGM. A single platform to meet multiple strategic needs Sociabble is highly customizable, designed to adapt to the priorities and challenges specific to each organization. It can be deployed in different ways depending on the desired use cases: • Internal communication tool, to share key news and announcements in an engaging way. • Modern intranet, to centralize content, applications, documents, and daily-use resources. • Knowledge base, to structure, share, and make internal knowledge easily accessible to all employees. • Employee and leader advocacy solution, to amplify the voice of the company and its executives on social media. Each organization activates only the functional modules it needs and can evolve the platform over time, in line with its strategy and usage. Communicate and engage all employees through the most comprehensive multichannel distribution on the market Sociabble aggregates content from enterprise social networks, curation tools, official announcements, and internal contributions. This content is then organized into thematic spaces and highlighted in a personalized feed unique to each employee. The platform makes it easy to distribute messages across all communication channels used in the organization: • TV screens • Newsletters • Social media • Mobile app • Desktop version • Microsoft Teams • Intranet & SharePoint Employees thus receive the right information at the right time, on the channels they use daily. The result: communication that is more visible, coherent, and engaging for all teams, from office to field. Engagement mechanics built into the core of the platform Gamification, recognition messages, points, leaderboards, and rewards are natively integrated into the platform. These features help highlight contributions, motivate employees, and strengthen engagement without adding operational complexity for your teams. A platform recognized by experts for its advanced AI capabilities* Ask AI is the conversational entry point of the platform. It allows employees and communication teams to easily perform many actions directly from Sociabble. Key use cases include: • Content generation and adaptation: creating news, visuals, quizzes, video dubbing, transcription, and chaptering of videos and podcasts, etc. • Intelligent search, RAG, and specialized AI agents: fast access to relevant information, both within Sociabble and connected sources. • Integration of “Micro-apps”: performing everyday tasks (leave requests, IT tickets, etc.) via third-party tools like Workday, ServiceNow, or SAP, without leaving the platform. With Ask AI, Sociabble becomes a true productivity accelerator for all employees. High standards of security and compliance Sociabble meets the security standards expected by the most demanding organizations. The platform is ISO 27001 certified, natively GDPR-compliant, and hosted with geo-redundancy on Microsoft Azure in Europe. Companies thus maintain full control over their data and usage. In conclusion, Sociabble is a robust, secure, and scalable platform designed to sustainably support internal communication, knowledge management, and employee advocacy strategies for large organizations, regardless of their size or complexity. *According to the ClearBox Intranet & Employee Experience 2025 Report

Pylon is the customer ops platform for modern businesses. Pylon helps companies that interact with their customers over shared Slack or Microsoft Teams channels scale their operations. This includes syncing customer questions in Slack with support systems (Intercom, Zendesk, etc), sending product updates across your shared Slack channels, and automating customer operations in conversational platforms. Pylon is trusted by fast growing companies like Hightouch, Causal, and Courier to help improve customer experience and scale your CX operations across customer support and customer success.

Revenue Intelligence platform that enables sales and revenue teams to identify and eliminate revenue leaks, accelerate sales cycles, and provide better visibility of pipeline performance using contextual real-time guidance Revenue Grid helps sales teams sell more by providing: Guided selling - Reduce human error and increase sales velocity with guiding Signals based on AI suggestions and your team’s own playbook Pipeline Visibility - See the health of every deal at a glance, along with what’s already been done, and what’s next. Find out immediately when deals are at risk, what’s gone wrong, and what to do to get them back on track Relationship intelligence - See how much time is being spent with decision-makers and other members of the buyer’s team, plus what connections your organization has inside an account Conversational intelligence - Get extra insights and timely warnings about prospects’ intentions by analyzing speech from calls and meetings Sales coaching - Find out who needs coaching and with what, based on reliable performance and behavior analytics Automated sequences – Automate highly-customizable outreach across multiple channels CRM and email integration - Automatically gather data from email and calendar and save it properly to your CRM, bring full CRM access into your inboxes

Customer care chat on your website, mobile app and messaging channels, using AI to lighten the load on your live agents via one seamless system.

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

Vin OMS: Once the product catalog is published across channels. Vin OMS acts as the order management and inventory management layer across channels. The use cases we address include:  Aggregating Orders, synchronizing inventory across multiple webstores and online marketplaces.  Provide a Real Time View of Inventory Across the Supply Chain and enable fulfillment from own warehouses, 3PLs, marketplace led fulfillment, own stores, shop in shops, distributors and franchisees. This helps enable omnichannel experience by enabling buy online pickup in store, return in store, fulfil by store flexibility to customers. Vin OMS also helps enable omni channel experience for Online marketplaces to fulfil orders from offline sales locations thereby seamlessly enabling omni channel presence and experience for customers across channels.  Enable Omni Channel Experience to customers by enabling returns in any stores with seamless integration to leading loyalty systems and gift cards thereby allowing customers to return in any location and convert the purchases to gift cards which can be used for purchase in store.  Mobile applications to fulfil from stores, kiosks and to enable endless aisle/ close the sale by helping sales associates to have a view of available inventory across the entire sales locations, including multi brand outlets, distributors and warehouses. This helps convert sales from out of stock situations leading to increased loyalty and revenues for the brand.

Raptor Services is a Software-as-a-Service (SaaS) company that delivers premium personalization software and a Customer Data Platform. Our solutions recognize, collect, and act on each individual and their interactions in all channels, enabling marketers to deliver the most intelligent content and product recommendations. Raptor's personalization engine delivers tailored recommendations for websites, e-mails, ads, and search bars. Personalization helps your customers find the exact products they are looking for while also maximizing basket size and conversions. Remind your customer of products they left behind with well-timed Behavioral Trigger e-mails, and sell retail media ad space to retailers through the Merchandising center. Raptor delivers the ultimate personalization solution across every marketing channel and platform. A Customer Data Platform is a single operational platform that empowers you to unify all your customer touchpoints from every data source and make the data available to all activation channels in your tech stack. Break down data silos to bring together customer data that is spread among all your different systems to achieve a Single Customer View of each of your individual customers. With a complete 360° view of all your customers, you are able to build the most effective audiences and target them at the right time with the right message.

Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.

Hornetsecurity is a leading global provider of next-generation cloud-based security, compliance, backup, and security awareness solutions that help companies and organizations of all sizes around the world. Its flagship product, 365 Total Protection, is the most comprehensive cloud security solution for Microsoft 365 on the market. Driven by innovation and cybersecurity excellence, Hornetsecurity is building a safer digital future and sustainable security cultures with its award-winning portfolio. Hornetsecurity operates in more than 30 countries through its international distribution network of 8,000+ channel partners and MSPs. Its premium services are used by more than 50,000 customers. For more information, visit www.hornetsecurity.com.

Ameyo by Exotel Could Contact Center is an AI-driven solution that manages customer communication channels, including inbound and outbound calls, chatbot interactions, text messages, social media engagement, and video communications through an IP-based connection. It eliminates the need for telecom hardware, reducing deployment time and upfront costs while increasing scalability. Ameyo by Exotel Could Contact Center solution leverages advanced technologies to offer real-time dashboards and analytics, providing actionable insights to enhance customer interactions. With seamless integrations and regular updates, it ensures businesses can communicate from anywhere, delivering personalized customer experiences.