What are Disaster Recovery as a Service (DRaaS) Solutions?

Disaster recovery as a service (DRaaS) solutions enable companies to back up their data along with IT infrastructure in a third-party cloud computing environment. In the event of power outages, cyberattacks, equipment failures, human errors, natural disasters, or any form of disruption, this will allow companies to regain access to the backup data and mirrored IT infrastructure. Since DRaaS solutions follow the as-a-service model, companies don't have to own all the disaster recovery (DR) resources or handle all the associated processes. Instead, they can rely on the provider. The third-party DRaaS provider reduces the burden of regularly backing up company data and is also helpful for organizations that lack the needed expertise to plan, configure, and test a DR plan. DRaaS is also sometimes known as business continuity as a service (BCaaS). DRaaS solutions are a form of failover insurance for cloud computing environments and are crucial for business continuity. In the context of disaster recovery, failover is an operational mode that (automatically) shifts to a standby server, network, or database if the primary system fails or is shut down for some reason. In the managed DRaaS model, third-party service providers are responsible for the failover process and transitioning the users from the primary environment to their hosted services. Like infrastructure as a service (IaaS) and cloud platform as a service (PaaS), DRaaS solutions were made possible through the widespread adoption of cloud computing. These tools make the disaster recovery process more manageable by bringing all aspects into a SaaS product. DRaaS tools reduce or eliminate downtime for customer-facing applications and internal networks and are critical for business continuity. They replace traditional backup software and hardware using the cloud and offer data protection and replication, better security, and faster recovery. What Types of Disaster Recovery as a Service (DRaaS) Solutions Exist? There are typically three types of DRaaS—self-service, assisted, and managed. Buyers should note that not all implementations of these solutions can meet all the requirements of an organization. Therefore, it’s essential to evaluate which variation of the software meets their needs fully. Self-service DRaaS As the name suggests, the self-service DRaaS model offers businesses tools and essential resources to perform its own disaster recovery planning and backups. Although this model provides greater flexibility, businesses are fully responsible for every aspect of DR strategy, testing, management, and executing the recovery process. Although self-service DRaaS models are less expensive, the time and resources required to manage them may not make them the most cost effective solution. More precisely, self-service DRaaS is ideal for organizations with internal IT teams that have the required DR expertise. Assisted DRaaS In the assisted DRaaS model, the disaster recovery service provider acts as an adviser to the organization. The service provider typically handles the infrastructure and replication and offers advice on implementing, testing, and managing DR solutions. When disruption occurs, the provider may also offer additional support for failover and failback operations. Generally speaking, assisted DRaaS doesn't provide a recovery service level agreement (SLA). That's because the organization is mainly responsible for executing the recovery procedures. In the case of disaster recovery operations, SLAs are made up of recovery time objectives (RTOs) and recovery point objectives (RPOs). RTO refers to the time frame within which a business process must be restored after a disaster to prevent unacceptable consequences. RPO refers to the amount of data that can be lost during a disaster without affecting a business process. Companies can also utilize assisted DRaaS to identify weaknesses in their disaster recovery capabilities and avail the provider's specific services. When compared to the self-service model, this model is typically more expensive. Managed DRaaS In this model, the service provider is responsible for all aspects of the DRaaS strategy, including planning, testing, managing, and implementing. A managed DRaaS provider enables organizations and their IT teams to offload all DR concerns, as a third-party service provider is fully responsible for recovery. When disaster strikes, the managed DRaaS provider will carry out the recovery process. These services offer a recovery SLA unique to a company's requirements. Managed DRaaS providers can also provide a platform-agnostic solution that provides failover for virtual or physical hardware, both within on-premises data centers and across multiple cloud service providers. In short, managed DRaaS reduces the effort the IT team has to put in during disaster recovery to almost zero. As expected, managed DR solutions are typically the most expensive when compared to self-service or assisted DRaaS models. However, managed models are especially useful for small businesses that may lack the infrastructure and in-house expertise to plan and execute IT disaster recovery plans.

What are the Common Features of Disaster Recovery as a Service (DRaaS) Solutions?

The following are some of the common features of cloud disaster recovery as a service tools. Orchestration: Automates the recovery process to ensure that the crucial applications, servers, and their dependencies get back online without much IT intervention. One-click failover: Helps configure the sequence and timing in which mission-critical systems are restored. Automated discovery: Reduces the number of manual steps required in DR and, therefore, the likelihood of human errors. Recovery point options: Helps to failback to a specific point in time or recover the most recent replicated data. Bandwidth optimization: Enhances performance and bandwidth by sending only small amounts of data on an ongoing basis. DNS redirect: Automates the updating of DNS and redirecting of requests to the new system.

What are the Benefits of Disaster Recovery as a Service (DRaaS) Solutions?

Disaster recovery can help minimize data loss and downtime in the event of a disruption. When compared to traditional disaster recovery approaches, DRaaS offers enhanced reliability and resiliency. The following are some of the notable benefits of DRaaS solutions. Improved administration: DRaaS software reduces the administrative burden otherwise placed on the IT team and empowers team members to focus on other tasks that offer greater business value. Minimizes downtime: These solutions come with high availability, which means that businesses can rapidly recover. Immediate recovery means lower downtime, which also means that the organization wouldn't be drastically affected in terms of productivity. More precisely, DRaaS offers a faster and automated recovery process when compared to traditional DR methods. Scalability: Scaling up the data storage or computational infrastructure might be an inconvenient process for on-premises disaster recovery systems, but not for DRaaS solutions. When using a disaster recovery system, organizations can continually review their needs and scale upwards or outwards when necessary. The scalability of DRaaS tools makes it notably cost effective. The ability to scale up or down based on requirements ensures organizations don't have to make significant investments in these solutions. Additionally, opting for a managed DRaaS solution means that the service provider is responsible for hardware protection. This means that companies don't have to pay for hardware maintenance, and if a natural disaster makes the office unusable, they'll be able to continue business from another location. Access to resources: When a disaster strikes, a managed DRaaS provider can help provide resources such as temporary employees, facilities, and communications assistance to get a business back on track and running smoothly. Ransomware recovery: DRaaS can minimize the effects of ransomware attacks, which are becoming more common. Businesses can restore stolen or corrupted data with ease as the data is stored in a remote location. This will ensure the business operations aren't affected drastically.

Best Disaster Recovery as a Service (DRaaS) Solutions: User Reviews from September 2026

Rubrik

Rubrik is the leading cyber resilience and data protection company with a mission to secure the world’s data. Rubrik pioneered Zero Trust Data SecurityTM to help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, built with a Zero Trust design and powered by machine learning, delivers complete cyber resilience in a single platform across enterprise, cloud, and SaaS. Rubrik’s platform automates data policy management and enforcement, safeguards sensitive data, delivers data threat analytics and response, and orchestrates rapid cyber and operational recovery.

Average Rating: 4.6/5.0

Total Reviews: 286

How Do G2 Users Rate Rubrik?

Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
Infrastructure Compatibility: 7.5/10 (Category avg: 9.0/10)

Who Is the Company Behind Rubrik?

Seller: Rubrik
Company Website:
Year Founded: 2014
HQ Location: Palo Alto, California
Twitter: @rubrikInc
44,021 Twitter followers
LinkedIn® Page: www.linkedin.com
5,167 employees on LinkedIn®

Who Uses This Product?

Who Uses This: System Administrator, Network Engineer
Top Industries: Information Technology and Services, Hospital & Health Care
Company Size: 48% Large, 34% Medium

What Do G2 Reviewers Say About Rubrik?

AI-generated summary from verified user reviews

Pros

Users commend Rubrik for its ease of use, enabling staff to manage backups without specialized training.
Users appreciate Rubrik for its comprehensive backup solutions, offering a unified and efficient management experience for data recovery.
Users commend Rubrik's reliable backup performance, ensuring data security with ease of use and efficiency.
Users value the backup efficiency of Rubrik, enjoying intuitive management and rapid recovery in a secure environment.
Users admire the user-friendly interface of Rubrik, enabling simpler backup management for staff without advanced certification.

Cons

Users find Rubrik's pricing to be expensive, particularly for smaller environments compared to alternative solutions.
Users feel that Rubrik has limited features and could greatly benefit from expanded capabilities and better reporting.
Users find Rubrik's system to have a steep learning curve, requiring training and causing initial setup challenges.
Users express concern about the cost management during yearly renewals and support timelines for APAC customers.
Users feel that Rubrik needs to improve its offering with more features and better analytics for enhanced performance.

What Are Recent G2 Reviews of Rubrik?

"Reliable and User-Friendly Backup Solution"

Rating: 4.5/5.0 stars

— Aditi S.

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