Channelscaler is the result of the merger of two leading vendors in the partner technology market: Allbound and Channel Mechanics. Together, we deliver what channel leaders need most: an exceptional partner experience on the front end, and enterprise-grade automation and flexibility behind the scenes. Now as Channelscaler, we provide the full spectrum of capabilities modern partner programs demand. From frictionless partner engagement and deep automation, to a relentless focus on customer experience and the flexibility to scale. We call it channel expert ease: a unique combination of customer commitment, AI-powered technology, and deep domain expertise that helps you win partner mindshare and deliver measurable results.
ChannelMix leverages AI and advanced machine learning algorithms to analyze data from various online and offline channels including social media, email marketing, search engine marketing, TV, radio, print and more. This deep data insight is delivered in a user-friendly interface for effortless campaign optimization.
Channel.me Cobrowsing is a remote support software designed to enhance customer service and sales interactions by enabling real-time, collaborative web browsing sessions between agents and clients. This tool allows support teams to view and interact with a customer's web browser without requiring any downloads or installations, facilitating immediate assistance and guidance through complex processes.
Key Features and Functionality:
- Co-Browsing: Agents can navigate web pages alongside customers, assisting with form completion, troubleshooting, and providing step-by-step guidance in real time.
- Live Chat Integration: Seamlessly combines co-browsing with live chat, allowing agents to communicate with customers through text while simultaneously viewing their browser activity.
- Data Security and Privacy: Implements data masking to protect sensitive information, ensuring that confidential data such as credit card details remain hidden during sessions.
- Easy Implementation: Requires the addition of a single script to web pages, enabling quick and straightforward integration without extensive development resources.
- Multi-Device Access: Supports co-browsing sessions across various devices, ensuring a consistent experience for users on desktops, tablets, and smartphones.
- Analytics and Reporting: Provides insights into agent performance, session metrics, and customer interactions through built-in analytics and reporting tools.
Primary Value and Solutions Provided:
Channel.me Cobrowsing addresses the challenge of effectively assisting customers during online interactions by offering a visual, interactive support experience. It reduces the need for lengthy explanations over the phone or via email, as agents can directly demonstrate solutions and guide customers through processes. This leads to faster resolution times, increased customer satisfaction, and higher conversion rates by minimizing frustration and abandonment during complex transactions. Additionally, the platform's emphasis on security and privacy ensures that customer data is handled responsibly, fostering trust and compliance with data protection regulations.
Channeltivity is the leading SaaS Partner Relationship Management (PRM) solution for emerging and mid-market companies. It’s the PRM that Partners like to use.
1Channel is a comprehensive platform designed to empower businesses with next-gen automation across sales, distribution, and customer engagement. Trusted by companies in 40+ countries, we deliver measurable outcomes through our suite of solutions: Sales Force Automation (SFA), Field CRM, Channel and Influencer Loyalty, and Retail Merchandising Execution. Clients trust 1Channel not just for software, but for solving real business problems with data-driven insights, innovative technology, and reliable support. From organizing field force operations to strengthening channel partnerships and ensuring flawless retail execution, we help brands achieve growth with efficiency and clarity. What makes 1Channel stand apart is its nimbleness, adaptability, and responsiveness. Our solutions are configurable to diverse business models, offering configurations without unnecessary complexity. With AI-powered tools, intuitive dashboards, and timely support, we enable organizations to transform processes, drive loyalty, and maximize ROI. More than a technology provider, 1Channel is a partner committed to delivering on promises including high-quality execution, on-time delivery, and an eager-to-help culture. Businesses rely on us for growth, reliability, and a fair return on every investment they make.
Brands increase sales with ChannelSight by enabling customers to quickly and easily find their desired products without distraction at authorised retailers, in order to complete their purchase instantly.
Verint Engagement Orchestration provides a holistic method for integrating customer interactions across an entire organization to eliminate silos and accelerate ROI.
You have many channels and need to deliver one experience. We make it simple for customers to start a conversation in one channel and then seamlessly switch to another one and continue from there.
Even if a new agent picks up the interaction, the customer won’t have to repeat themselves. Agents have all the information they need and customers get the experience they deserve.
We have built the leading ecommerce infrastructure that allows our clients to use their store or back end system to sell to a global audience. By creating seamless integration between businesses and marketplaces, we empower companies to automate and maximize their international sales potential.
Channel99 is a B2B performance marketing platform that unites marketing and finance teams to more effectively improve the value of marketing investment. By measuring the performance of vendors and channels driving high-quality website traffic, Channel99 helps B2B companies gain more meaningful and accurate insights into which investments reduce dollar inefficiencies, lower customer acquisition cost, and more predictably exceed sales pipeline numbers. Pioneering the next wave of B2B marketing, Channel99 provides the industry’s only solution for measuring the quality of the channels generating pipeline. Learn more at www.channel99.com
DataChannel is an automated, no-code data integration platform which allows teams to aggregate, visualize and analyze data from cloud platforms quickly and draw key consumer, campaign and business insights.
FUJIFILM MicroChannel is a multi-award-winning business solutions and technology provider, serving mid-sized to large businesses, corporate divisions, government agencies, and enterprise organizations across Australia, New Zealand, and Asia. Established in 1995, the company specializes in delivering end-to-end solutions that enhance operational efficiency and drive commercial success. With a team of experienced professionals and over 100 awards from industry leaders like Microsoft, SAP, Sage, MYOB, Qlik, and Körber, FUJIFILM MicroChannel is recognized as one of Australia's most respected technology providers.
Key Features and Functionality:
- Enterprise Resource Planning : Comprehensive ERP solutions from Microsoft, SAP, Sage, and MYOB to streamline business processes.
- Warehouse Management Systems : Advanced WMS solutions to optimize inventory management and logistics.
- Customer Relationship Management : CRM systems to enhance customer engagement and sales performance.
- Marketing Automation: Tools to automate marketing campaigns and improve customer outreach.
- Retail and E-Commerce: Integrated solutions for point-of-sale systems, inventory management, and e-commerce platforms.
- Business Intelligence and Extended Financial Planning and Analysis : BI tools and xFP&A solutions for data-driven decision-making.
- IT, Hosting, and Cyber Security: Managed IT services, cloud hosting, and robust cyber security measures.
- Field Service Management: Solutions to manage field operations and service delivery efficiently.
- Accounts Payable Automation and Expense Management: Systems to automate financial processes and manage expenses effectively.
Primary Value and Solutions for Users:
FUJIFILM MicroChannel empowers businesses to innovate and achieve operational excellence by providing tailored technology solutions that address unique organizational needs. By leveraging partnerships with world-leading technology companies, the company delivers superior solutions that enhance efficiency, streamline workflows, and support scalable growth. Clients benefit from dependable service, measurable value, and a commitment to continuous improvement, enabling them to stay competitive in a rapidly evolving market.
Field Team Manager PRO is the only retail tool that gives you crystal-clear, real-time visibility into all of your stores around the world—all at once.
Channelize.io is a Platform-as-a-Service (PaaS) product that enables businesses (eCommerce Stores & D2C Brands) to leverage the power of Live Shopping and Real-time Engagement to Boost Sales, Build Brand Image and Credibility.
Deepija Telecom Pvt. Ltd offers diverse range of customer engagement software for everyone under the trademark name ConVox. ConVox Call Center Solution is a prominent product offering from Deepija Telecom. With 17+ years of Industry presence and over 15000+ happy customers, ConVox CCS has helped businesses grow right from it’s inception and continuing. ConVox CCS has a plethora of features for every scenario of contact centre such as superior outbound dialers, ACD and IVRS, Telecom interfacing with PRI/SIP & VOIP trunking,Open API integrations with major CRM providers and organizational CRM, Live performance dashboards,Andriod CCS APP,Comprehensive reporting and analytics. ConVox CCS is designed as easy to learn, easy to use, easy to manage and scales to fit your needs,Thereby giving businesses the benefits of increased productivity, faster go to market and better business results.