Search results for ASO Analytics

Observe.AI is the Conversation Intelligence Platform for Contact Centers that uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance.

Sumo Logic enables enterprises to build analytical power that transforms daily operations into intelligent business decisions

BusyBusy is the leading construction time tracking and job costing software. Leverage GPS to efficiently track field time, equipment, materials, and progress. Simplify payroll, manage employee schedules, and generate daily reports in one easy-to-use app. busybusy’s job site data is instantly available to your team, allowing you to see what’s happening anytime, anywhere. Voted #1 by employees for ease of use and reliability, join 75,000+ happy customers who’ve ditched outdated paper timesheets.

SuccessKPI is a leading contact center intelligence and analytics platform that empowers executives, managers, and agents to deliver a great customer experience. SuccessKPI provides visibility of all customer interactions across channels throughout the contact center with over 180 pre-built data connectors. Our platform uses AI to create actions from insights to improve operational efficiency, enforce adherence to compliance and coaching processes, and increase agent retention. Leading companies like Banner Health, Palo Alto Networks, Grupo Multi, and many more trust SuccessKPI to unlock contact center intelligence.

Bigtincan is an AI-Powered Sales Enablement Automation platform that helps sales and service teams learn faster, sell smarter, and be more productive everyday.

Launchmetrics is a launch-to-market software company created by the Fashion GPS and Augure merger in 2016. We help brands from concept to consumer. Our software and data insights enable brands to accelerate their product launches into the marketplace and build a strong and lasting exposure through the activation of the influencers that matter for their audience.

Fullcast is the leading AI-native Revenue platform that unifies planning, execution, and performance across go-to-market teams. Through its integrated product suite, Fullcast enables organizations to connect strategy to action and optimize every part of the revenue engine. Fullcast delivers a complete “Plan-to-Pay” platform that drives predictable growth and productivity. Founded with the mission to help companies scale smarter, Fullcast empowers GTM teams to align, automate, and accelerate revenue — all within a single connected ecosystem.

Thomas is a psychometric assessment platform that provides key insights to HR teams and people managers. These insights help teams and managers to make smarter and more objective decisions when hiring new people and developing exisiting talent.

Language IO powers meaningful conversations between global organizations and their customers. Language IO allows its customers to provide real-time customer support in more than 100 languages, ensuring that company-specific terms are accurately translated through its proprietary core technology. The software focuses on translation across B2B e-support channels including email, articles, chat and social messaging, etc.

With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.

Your end-to-end solution to collect, create, enrich, manage, syndicate, and analyze all your digital assets, Core Marketing, and Enhanced product content.

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

The Bloomberg Terminal is a comprehensive software system developed by Bloomberg L.P. that provides financial professionals with real-time access to financial market data, news, analytics, and trading tools. Since its inception in 1982, it has become an essential platform for monitoring and analyzing global financial markets, facilitating informed decision-making and efficient trade execution. Key Features and Functionality: - Extensive Market Coverage: Offers data on markets, industries, companies, and securities across all asset classes, ensuring users have a holistic view of the financial landscape. - Advanced Data and Analytics: Provides powerful tools for data analysis, including proprietary and third-party research, enabling users to perform in-depth evaluations and forecasts. - Integrated Collaboration Tools: Features such as Instant Bloomberg (IB) allow real-time communication and information sharing with a global network of over 350,000 financial professionals. - Multi-Asset Execution Capabilities: Facilitates efficient trade execution and order management with sophisticated pre- and post-trade analytics, streamlining the trading process. - Customizable Workspace: The Launchpad feature enables users to create dynamic, multi-asset class monitors, set up alerts, and access advanced charting tools tailored to their specific needs. Primary Value and User Solutions: The Bloomberg Terminal addresses the critical need for timely and accurate financial information in a rapidly evolving market environment. By consolidating vast amounts of data, news, and analytical tools into a single platform, it empowers users to make informed decisions swiftly. Its integrated communication features enhance collaboration among financial professionals, while the comprehensive market coverage and advanced analytics support strategic planning and risk management. Ultimately, the Bloomberg Terminal serves as a vital resource for navigating the complexities of global financial markets.

Veloxy empowers sales reps and managers with a single, take-anywhere software for sales engagement, sales enablement, sales productivity, and Salesforce adoption. Unique features include Geo-location prospect downloads, proactive funnel and opportunity management, account and contact 360° views, account-based selling email tracking (including email forward tracking), Salesforce Caller ID, and the ability to launch email marketing campaigns from any computer or smartphone.

Oracle PeopleSoft is a comprehensive suite of enterprise resource planning (ERP) applications designed to meet the complex business requirements of organizations across various industries. Originally developed to support human resources and financial operations, PeopleSoft has evolved to offer a wide range of industry-specific solutions, including those for healthcare, education, communications, and manufacturing. Acquired by Oracle Corporation in 2005, PeopleSoft now provides an integrated platform that helps organizations manage human capital, finance, supply chain, customer relationships, and business analytics from a centralized system. Key Features and Functionality: - Human Capital Management (HCM): Streamlines HR processes, including talent acquisition, payroll, benefits administration, and workforce analytics. - Financial Management Solutions (FMS): Offers tools for managing financial operations, such as general ledger, accounts payable and receivable, and asset management. - Supply Chain Management (SCM): Enhances supply chain efficiency through inventory management, procurement, and supplier collaboration. - Customer Relationship Management (CRM): Provides capabilities for sales automation, customer service, and marketing campaigns. - Enterprise Performance Management (EPM): Delivers analytics and reporting tools to monitor and improve business performance. - PeopleTools Technology: A robust development toolset that supports the customization and extension of PeopleSoft applications, facilitating integration with other systems and adherence to service-oriented architecture (SOA) principles. Primary Value and Solutions Provided: PeopleSoft's primary value lies in its ability to integrate various business functions into a unified system, thereby enhancing operational efficiency and decision-making. By offering a modular and scalable architecture, it allows organizations to tailor the software to their specific needs, ensuring flexibility and adaptability in a dynamic business environment. The platform's intuitive user interface and powerful analytics empower users to access critical information and insights, facilitating informed decision-making and strategic planning. Additionally, PeopleSoft's continuous delivery model ensures that organizations can adopt new features and updates seamlessly, reducing the total cost of ownership and improving the overall user experience.

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Outdoo is an enterprise AI roleplay and training platform specifically designed for customer-facing teams, aimed at transforming training into actionable skills and measurable revenue outcomes. By integrating AI Tutor-led learning, pre-call roleplays, real customer interactions, and post-call evaluations, Outdoo effectively bridges the gap between preparation and performance, ensuring that teams are well-equipped to engage with clients effectively. This platform is particularly beneficial for organizations that prioritize structured coaching and performance measurement. Targeting customer service representatives, sales teams, and other client-facing roles, Outdoo provides a comprehensive solution for enhancing communication skills and customer engagement strategies. By utilizing realistic roleplay scenarios that reflect actual customer interactions, teams can practice and refine their skills in a safe environment, ultimately leading to improved results in real-world situations. Outdoo's key features include AI roleplay simulations that are grounded in authentic customer scenarios, allowing users to experience various personas and situations. The platform also offers unified scorecards that standardize assessments across both training and live interactions, providing a consistent framework for evaluating performance. Personalized micro-learning paths are tailored to address specific skill gaps, ensuring that each team member receives targeted training that aligns with their developmental needs. Additionally, manager dashboards facilitate tracking of readiness and coaching effectiveness, enabling leaders to support their teams more effectively. With over 120 integrations, including support for SCORM and xAPI, Outdoo seamlessly connects with existing Learning Management Systems (LMS), Customer Relationship Management (CRM) tools, and conversation intelligence platforms. This interoperability allows organizations to leverage their current technology stack while enhancing their training capabilities. Trusted by more than 250 enterprises globally, including notable names like Globe Life and Keller Williams, Outdoo has established itself as a leader in customer satisfaction, as evidenced by its top ranking on G2. Overall, Outdoo stands out in the realm of enterprise training solutions by providing a holistic approach that links training directly to real-world performance outcomes. Its innovative use of AI and roleplay not only prepares teams for customer interactions but also fosters a culture of continuous improvement and accountability, making it an essential tool for organizations looking to enhance their customer engagement strategies.

Infor Talent Science is a patented, cloud-based Predictive Talent Analytics solution that helps you put the right people in the right positions to achieve your business objectives. By leveraging large quantities of behavioral and performance data, Talent Science delivers insight that is then customized into predictive models that let you better select, retain, and develop the right talent across the entire employee life cycle and, over time, completely transform your business

Rhombus provides cloud managed security cameras and IoT sensors for the enterprise that are intelligent, accessible anywhere, and don’t require complicated hardware like NVR’s or servers. Everything is plug and play where setting up a new device just takes a matter of minutes. The platform leverages AI with computer vision to power features like facial recognition, license plate recognition, and people analytics.    Rhombus is backed by top tier investors and delivers better physical security to enterprises, organizations, and partners around the world.

With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the next level with Interactive Voice Response (IVR), Call Recording, Call Queuing, Local and International phone numbers, Mobile App, Web-based call analytics and many other advanced features. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve customer support department and modernize your company.