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Language IO

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86 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2011

Profile Name

Star Rating

64
19
1
1
1

Language IO Reviews

Review Filters
Profile Name
Star Rating
64
19
1
1
1
Verified User in Human Resources
AH
Verified User in Human Resources
09/29/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Great service!

I like the ability to add a glossary of our business specific terms
Verified User in Online Media
AO
Verified User in Online Media
09/29/2026
Validated Reviewer
Verified Current User
Review source: Organic

Clunky Zendesk App: Heavy UI, Errors, and No Manual Language Override, no multi-chat support

Zendesk app: UI/UX needs to be improved, it's so clunky and disruptive. There must be an easy way to change the detected language manually. Language i/o wins in translation quality against Zendesk (Gemini model) for some languages (German, Dutch, Polish). Support is helpful.
NG
Nersan G.
09/29/2026
Validated Reviewer
Verified Current User
Review source: Organic

Seamless Flexibility In and Beyond Salesforce

The flexibility of the tool from both within the Salesforce platform and off. Allowing us to extend the use case to other areas of the business seamlessly.

About

Contact

HQ Location:
Cheyenne, US

Social

@languageio

What is Language IO?

Language IO's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With our unique machine translation technology, we can get your team up and running with accurate, secure translations for your company and industry within 4 hours. Our GDPR compliant and ISO- 7001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to your customer service agents in the platforms they already use, we empower them to respond to customer email and chat queries with the click of a button. We are the mothership of multilingual customer support. Welcome aboard!

Details

Year Founded
2011
Website
languageio.com