Language IO Reviews & Product Details

Quick response in translation and multiple language support, and also easy for version upgradation and installation. Due to its quick response, it is more easier for customer support agents to give quick resolution. Language Io is easiest to use and also very easy to setup and integrate with enterprise orgs. Review collected by and hosted on G2.com.

delivered, read and typing indicator feature is not implemented in previous versions than 2.0 Review collected by and hosted on G2.com.

Language IO is an easy-to-use translation tool with several unique features, including self-improving glossaries, translation optimization, attachment translations, and high-quality translations. We also appreciate how simple it is to configure and maintain, and the customer support has been top-notch. Review collected by and hosted on G2.com.

The downside of Language IO is that it’s a bit more expensive, especially when you compare it with API-based translation services and the evolving capabilities of AI. Review collected by and hosted on G2.com.

Their client services team is very helpful and receptive to feedback and working towards solutions, even for complex integrations. The software itself works well, and most of our customers report that the translations are effective in communication. It was easy to implement overall, and we used it frequently with all of our clients that could not communicate in English. Review collected by and hosted on G2.com.

Unfortunately, some languages (e.g. Japanese, Mandarin, etc.) are not translated effectively and often mix up formalities. These languages, in particular, have been reported by clients to be unprofessional and especially impact technical discussions when supporting those clients. Review collected by and hosted on G2.com.

Language IO has been a great help in translating different languages ​​so that the information shared is as accurate and/or close to the original language as possible. Review collected by and hosted on G2.com.

The integration with certain platforms can be a bit complicated in terms of adapting to use it; it was quite a challenge, but with use and practice, efficiency was optimized. Review collected by and hosted on G2.com.

I love how it integrates with Salesforce and really facilitates the process for language translation. Review collected by and hosted on G2.com.

The UI could use some updating - it's a little outdated. Review collected by and hosted on G2.com.

Very easy to use, gives accurate translations and it is easy to integrate with Salesforce Review collected by and hosted on G2.com.

Some of the built-in functions could be enhanced so that custom LWCs don't have to be used Review collected by and hosted on G2.com.

It helps me handle tickets from global markets more efficiently. Review collected by and hosted on G2.com.

I don’t like that it doesn’t show any indication when a translation is ready. Review collected by and hosted on G2.com.

I like the ability to add a glossary of our business specific terms Review collected by and hosted on G2.com.

Tier level pricing requires a lot of use to get the best value Review collected by and hosted on G2.com.

Empowering our agents with digital multi-language support (including localization) within their familiar desktop environment is effortless with Language I/O. Its simplicity stems from direct integration with standard Salesforce objects and a user-friendly Chrome plugin for broader application across non-standard objects. Review collected by and hosted on G2.com.

I haven't found anything to dislike about this product so far. However, the integration of Google SSO would be a great addition. Review collected by and hosted on G2.com.

The ease of use and realtime translation of the page is what makes it very attractive in the market Review collected by and hosted on G2.com.

Nothing that matters to me or a bottleneck in work Review collected by and hosted on G2.com.