Products

Know Your Customer’s award-winning technology empowers compliance teams to protect their business against money laundering and terrorism financing through the power of automation.

Incentivesmart Customer Loyalty improve your profits using communication, reward and recognition to help businesses of all sizes to drive sales, increase brand engagement and improve performance of their employees, customers and channel partners.

Pega Customer Service is an advanced customer relationship management (CRM) application designed to streamline and enhance customer interactions for large enterprises. By integrating artificial intelligence (AI), automation, and real-time decision-making, it enables organizations to deliver personalized, efficient, and consistent service experiences across multiple channels. This solution not only improves customer satisfaction but also boosts operational efficiency by automating routine tasks a

Statisfy's AI Agents–Health, Knowledge, and Meeting Agents–were built to help Customer Success Teams create healthy, growing customers.

The Customer Factor is a service management software that allows you to track the aspects of your business with automated features to help you manage quality, productivity and more.

Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin.

Doxim Customer Engagement Platform can help integrate eStatement & print services for financial service providers and businesses.

Collection of Stripe custom Data Actions expand the functionality of Genesys Cloud.

Collection of Zendesk custom Data Actions expand the functionality of Genesys Cloud's Architect flows.

Most popular OKR software is expensive, bloated and doesn't actually care about making a great OKR tool. JustOKRs is laser focused on making the best OKR tool. Inspired by the ease of using Google Docs or Sheets to track your OKRs, JustOKRs adds the ablility to easily score OKRs, assign ownership and align your OKRs. JustOKRs is fast, easy, cheap and likely exactly what you need and nothing more.

FICO Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell.

Azure Custom Vision Service is a tool for building custom image classifiers, and for making them better over time. This service enables you to identify your own objects and things in images.

Make customer support in Jira more efficient: store and access info, link customer data with Jira tasks

Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change

Acoustic Experience Analytics (Tealeaf) Customer Experience Management Solutions provide the common "view" of the online customer.

Customised Jira Reporting A consistent display makes at a glance data visualization with Jira reports easy. Want your RAG status charts to actually be red, amber, and green? Choose the colors you need for every segment of your Jira reports. Reorder your reports however makes sense to you. Merge and hide segments with a simple click and drag interface to make the charts you need. Whether you’re keeping on brand or supporting your colorblind teammate, everyone can now easily make great looking J

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Make better decisions and proactively improve customer satisfaction with AI-driven insights.

Pega is helping enterprises become future empowered by revolutionizing their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform. With Pega, the world’s leading brands sense customer moments of need in real-time, act using prescriptive, analytic-driven insights and adapt based on the results of every interaction­ to optimize future performance.

Alendei Platforms Pvt Ltd is committed to empowering Businesses, SMEs, and Government Institutions with cutting-edge communication and customer engagement solutions. With a focus on scalability, reliability, and strong analytics, we help our clients optimize their communication strategies and drive success in today's dynamic market landscape. Alendei Platform's mission is to provide innovative communication technology solutions that enable businesses to connect with their customers seamlessly an