

Collection of Stripe custom Data Actions expand the functionality of Genesys Cloud.
Collection of Zendesk custom Data Actions expand the functionality of Genesys Cloud's Architect flows.
Collection of ServiceNow custom Data Actions expand the functionality of Genesys Cloud's Architect flows.

Collection of Genesys Cloud custom Data Actions expand the functionality of Genesys Cloud's Architect flows.

Collection of Microsoft Dynamics 365 custom Data Actions expand the functionality of Genesys Cloud's Architect flows.

Genesys and AWS have teamed up to deliver the next generation inbound IVR and chat experience. This joint solution enables businesses with context-aware and intent-driven conversational AI capability supported by Lex bots and Kendra search. With this solution, businesses can answer even more complex customer queries and increase the use of self-service channels without live agent assistance.

A guide/template for customers using Genesys Cloud for their business. This solution enables contact centers to a chat assistant for agents as interaction widgets over Genesys Cloud chat interactions.
A guide/template for customers using both Genesys Cloud and Vonage Video solutions for their business. This solution enables contact centers in integrating Vonage Video room sessions as interaction widgets over Genesys Cloud ACD interactions.
AppFoundry is a dynamic and innovative software development company based in Belgium, dedicated to crafting custom digital solutions to meet the diverse needs of businesses. Specializing in mobile and web application development, AppFoundry leverages state-of-the-art technologies and creative thinking to deliver user-centered designs and applications that enhance user engagement and business efficiency.Their approach combines a deep understanding of the digital landscape with practical expertise in cutting-edge programming languages and frameworks, ensuring tailored solutions that are both scalable and sustainable. The team at AppFoundry collaborates closely with clients to develop applications that not only meet specific business requirements but also create meaningful experiences for the end users.