--- title: Know Your Customer Reviews meta_title: 'Know Your Customer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Know Your Customer works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 14 scale: '5' date_modified: '2026-06-29' parent_category: name: Financial Services url: https://www.g2.com/categories/financial-services --- # Know Your Customer Reviews **Vendor:** Know Your Customer **Category:** [Digital Customer Onboarding Software](https://www.g2.com/categories/digital-customer-onboarding) **Average Rating:** 4.3/5.0 **Total Reviews:** 14 ## About Know Your Customer Know Your Customer Limited is an award-winning RegTech company that specialises in next-generation business verification solutions for financial institutions and regulated organisations worldwide. The company’s mission is to revolutionise anti-money laundering compliance, client onboarding, and periodic review processes through customer-centric solutions and high-quality entity data. For teams facing inefficient client due diligence and onboarding, Know Your Customer Limited offers an intuitive digital compliance workspace that combines unmatched real-time registry data from over 140 countries, seamless integrations, and AI-powered smart automation. This streamlined approach transforms compliance functions, allowing clients to customise their solutions by selecting only the functionalities they require, all accessible via a robust REST API. Founded in Hong Kong in 2015, Know Your Customer Limited has established a local presence in Singapore, Malaysia, Dublin, London, and Malaysia. The company has built a global customer base of over 100 enterprise and SME clients and more than 1,000 active users across 11 sectors and 18 jurisdictions, including: 4 out of the top 10 Tier-One banks in Hong Kong 2 out of the top 3 Tier-One banks in Singapore 2 virtual banks Numerous digital payment firms In 2023, Know Your Customer Limited’s solution was incorporated into the Hong Kong Monetary Authority's (HKMA) Commercial Data Interchange (CDI), becoming an official data partner. This partnership enables more efficient financial intermediation within the banking system and enhances financial inclusion in Hong Kong. https://www.knowyourcustomer.com/ ## Know Your Customer Pros & Cons **What users like:** - Users find the **ease of use** of Know Your Customer invaluable for efficient digital onboarding and comprehensive customer insights. (1 reviews) - Users praise the **ease of onboarding customers digitally** with KYC, offering a thorough understanding of their business transactions. (1 reviews) - Users praise the **easy onboarding process** with Know Your Customer, enhancing digital customer management for financial institutions. (1 reviews) - Users find the **verification process efficient** , enabling effective digital onboarding and in-depth customer insights. (1 reviews) ## Know Your Customer Reviews ### 1. Customer's Overview **Rating:** 4.5/5.0 stars **Reviewed by:** Ali R. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about Know Your Customer?** It is very easy to use, now we are able to onboard our customers digital way and KYC is the important part for financial institutions as well where we may able to know customer's monthly average transactions, nature of business, counter parties, ultimate beneficiaries etc. KYC provide in depth overview of customer's business and their day to day transactions. **What do you dislike about Know Your Customer?** There is nothing dislike i found in KYC platform yet. It is truly beneficial for FIN tech industry. **What problems is Know Your Customer solving and how is that benefiting you?** It was very difficult for financial institutions to manage compliance requirements on AML and onboard new customers but by using KYC platform our digital customers onboarding is now convenient and we enhanced our business efficiently. ### 2. Seems good enough but cautious about security **Rating:** 4.0/5.0 stars **Reviewed by:** Hamza Arshad D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Know Your Customer?** I think it's easy to use. I had no problem understanding and using it. The security and identification confirmation process is quite strict to prevent the chances of fraud or identity theft or to prevent digital scams. **What do you dislike about Know Your Customer?** I think it's more intrusive and intimidating. Maybe do checks but also trust regular users. I used it many times but improvements are welcome. **What problems is Know Your Customer solving and how is that benefiting you?** It helps me identify potential fraudsters who sound suspicious. Digital crimes/scam are increasing day-by-day and its great to know that I can use a reliable product in order to conduct safe dealings. ### 3. Insightful and quick **Rating:** 4.5/5.0 stars **Reviewed by:** Mardan Ali T. | senior admission counsellor, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2024 **What do you like best about Know Your Customer?** efficiency is greatly increase reducing onboarding time by more than 3/4th Helps us with authentication and security as well **What do you dislike about Know Your Customer?** Misuse of data and reduced privacy could be a small concern depending upon whos using KYC **What problems is Know Your Customer solving and how is that benefiting you?** Authentication and stoping fake account onboarding Risk management customer analytics and retention ### 4. THIS IS A SCAM: Abysmal service, no replies, no report delivery. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2024 **What do you like best about Know Your Customer?** Literally nothing - they failed to deliver my order and never responded to my emails. **What do you dislike about Know Your Customer?** Everything. I placed an order, was charged, and the report never arrived. I have emailed them six times to follow up, and they have ignored my emails. 0/10 - this is a scam **What problems is Know Your Customer solving and how is that benefiting you?** Know Your Customer is not solving any problems. They sell "reports" but they do not deliver the reports. ### 5. Know your customer is great for fraud protection **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary J. | Assistant Store Manager & Small Business Expert, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Know Your Customer?** Know Your Customer is a great fraud prevention tool. It really helped when checking the validity of a customers payments. **What do you dislike about Know Your Customer?** The least helpful thing and this may just be my opinion, was that it's not super intuitive, but it still works great. It just takes some getting used to the system. **What problems is Know Your Customer solving and how is that benefiting you?** It helped me to verify the that the source of customer funds was legitimate. That in itself was extremely helpful as it's easy for people to commit fraud unless you have a system and are able to verify legitimacy of funds. ### 6. KYC is mandatory when dealing with the financial transactions of any individual or organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Khurram K. | VP Sales, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Know Your Customer?** You can devise all of your offerings according to clients' likings and also place your offer accordingly. Moreover, it helps as a tool for Fraud early warning system (FEWS) **What do you dislike about Know Your Customer?** You sometimes have to probe the client which you know is legit but still, need to fill up all of the KYC and compliance details hence it kind of gets awkward at times as well. **Recommendations to others considering Know Your Customer:** Highly recommended for anyone who wants clarity about the kind of client portfolio they are building **What problems is Know Your Customer solving and how is that benefiting you?** We know by using KYC that these clients have the potential for availing out of our unsecured lending facilities or not and if we approve their loan what will be the probability of it not performing well when it comes to paying EMI's ### 7. A One Stop Site to literally "Know Your Customer"! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about Know Your Customer?** From the first time I started a course on International Trading, I heard about this thing called the KYC. where I can learn more about our customers. Never did I know that it is an actual platform that covers a wide coverage of countless companies around the world! **What do you dislike about Know Your Customer?** Currently, there are a few jurisdictions that the KYC is not covering, so it can be a pain when we have to try other resources to gather the information that we need. However, the KYC team is all very helpful in finding some solutions for us. **What problems is Know Your Customer solving and how is that benefiting you?** Most times, we need to check on each company to see if they are suitable to work with us, and it is important that we can do a simple check on that. We are glad that we can find more information from the KYC that can help us. ### 8. Great for Banking Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Divyesh G. | Chief Pilot, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2022 **What do you like best about Know Your Customer?** This product has been great for compliance with federal banking regulations. **What do you dislike about Know Your Customer?** I have not seen any drawbacks with using this product. **What problems is Know Your Customer solving and how is that benefiting you?** This product makes it simple and efficient for complying with baking regulations. ### 9. Know your Customer app review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Know Your Customer?** Kyc helps us to know more about customer data and also it helps us to maintain more number of data **What do you dislike about Know Your Customer?** It should have open access to all registered users **What problems is Know Your Customer solving and how is that benefiting you?** It's helps us to review customer data on time with all details.thus helps us to run business smoothly ### 10. Expertise **Rating:** 4.5/5.0 stars **Reviewed by:** Harris I. | Social Media Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Know Your Customer?** Know your customer helps you make an perfect picture of the required customer with all required attributes **What do you dislike about Know Your Customer?** I didn't find anything which may I don't like it **What problems is Know Your Customer solving and how is that benefiting you?** It helps to identifying the prospect, and their main common things lik name age sex address etc ### 11. Great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Know Your Customer?** It's good information and simple to navigate. **What do you dislike about Know Your Customer?** I don't think there are any downsides, it's simple. **What problems is Know Your Customer solving and how is that benefiting you?** getting new hires to be more aware of theft and seeing red flags ### 12. It's a good and handy program **Rating:** 4.0/5.0 stars **Reviewed by:** Faizan u. | Head of Assurance & Business Advisory Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2022 **What do you like best about Know Your Customer?** It's user friendly and it is helpful to use **What do you dislike about Know Your Customer?** Sometimes problem occurs during functioning **What problems is Know Your Customer solving and how is that benefiting you?** I can conduct know your client procedures during preliminary assessment ### 13. KYC provides you a basic data about the customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Know Your Customer?** It tells about customer background and bu **What do you dislike about Know Your Customer?** It doesn't account for abnormal transactions **What problems is Know Your Customer solving and how is that benefiting you?** Provide maximum and minimum transaction range helps to identify unusual transactions ### 14. Trustworthy business partner - the experience that should become a standard **Rating:** 5.0/5.0 stars **Reviewed by:** Viktorija N. | Customer Experience Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Know Your Customer?** From the very first contact, KYC team was all in helping us find the best way to solve our challenges and provide what we actually needed. **What do you dislike about Know Your Customer?** Wish Know Your Customer would grow and we could use them more widely. **Recommendations to others considering Know Your Customer:** KYC team will help you every step of the way and will exceed your expectations. Reach out and you surely will find a solution that suits you the best. **What problems is Know Your Customer solving and how is that benefiting you?** We use KYC to help us reach the company registers in different jurisdictions, which help us a lot in our internal procedures and overall customer experience. - [View Know Your Customer pricing details and edition comparison](https://www.g2.com/products/know-your-customer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+20%3A19%3A56+-0500&secure%5Bsession_id%5D=32d52ff9-f983-4af5-853d-732ef9986029&secure%5Btoken%5D=f36db8ed88ea6dc6874cfdcbd04c27a26086aaabf32e398ae2c26556cda964f1&format=llm_user) ## Know Your Customer Features **Process Automation** - Onboarding Flow Management - E-Signature - Data Capture - Auto-Capture **Fraud Detection** - Name Matching - Watch List - Scoring - E-filing - Workflows and Alerts **Identity Verification** - ID Scanning - KYC - Credit Check **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Agentic AI - Digital Customer Onboarding** - Decision Making **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top Know Your Customer Alternatives - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) - 4.4/5.0 (877 reviews) - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (374 reviews) - [Pirani](https://www.g2.com/products/pirani/reviews) - 4.6/5.0 (330 reviews)