Products

eGain Virtual Assistant for Agents™ continuously monitors conversations to serve up best-practice guidance and knowledge to agents when relevant.

The Toshiba Contact Center Suite runs as an application on Toshiba’s Media Application Server (MAS) or MicroMAS to create simple yet powerful contact centers

AloTech is a web-based, pay-as-you-go solution running on Google Powered Cloud Call Center.

CormSquare automates your procurement process, greatly reducing time, cost and effort. It also helps find right suppliers at lower price. CormSquare saves procurement cost and ease of procurement.

EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals.

TelTel is a company that creates and develops modern call center systems, which are of high quality, convenient, and reliable.

MobiChord integrates telecom and cloud providers with ServiceNow. This creates a single system of record with extremely accurate data, complete transparency and standardizes telecom processes.

3C Consulting suit of customized development and strategic planning solutions are designed to help you create a path forward for your organization that is designed to achieve peak performance and marketplace leadership.

Auto Scaling is a service to automatically adjust computing resources based on your volume of user requests. When demand for computing resources increase, Auto Scaling automatically adds ECS instances to serve additional user requests, or alternatively removes instances in the case of decreased user requests.

Streamline your hybrid cloud with application-consistent data-backup management.

AnswerAide provides quality customer service solutions and answering services 24/7. The services we offer help our clients stay at the top of their industries because of the excellent support their customers receive from us. In addition to taking a traditional message, AnswerAide also collects and qualifies new leads, takes orders, dispatches emergency calls, provides technical support, places orders, collects donations, schedules appointments, and much more. In addition to phone service

Eclipse CMS is a web-enabled call logging tool to provide your business with information on communication infrastructure preformance, utilisation, fraud, capacity and cost/billing.

A quality call monitoring solution to help you understand trends and data and improve your customer service!

Build a business that keeps you in the loop with customers and colleagues.

Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming calls. And depending upon the customer inputs, it routes the calls to the best-suited agent. By integrating IVR number into your telephony system, you can handle a large volume of calls. The identification, segmentation, and routing processes of all the incoming calls are also enhanced making busin

A complete platform to build, manage, & maintain relationships at scale.

For revenue leaders with a mandate to grow (fast!) that think outbound could help them grow faster and with more predictability. Predictable Revenue is a sales development training company that helps B2B companies create repeatable, scalable, and predictable revenue. Through our outsourced sales development representatives, we have booked over 10,000 meetings and have built the sales development function for over 55 companies. The Predictable Revenue framework was conceived at one of the

Asset Infinity is a software that list down, track, manage and control assets across multiple locations and categories.

Robust, web-based solutions integrate governance, risk and compliance management across your Core Business Areas, Vendor Management as well as Information Security.

CommPeak’s Hosted Cloud IP-PBX is a web-based highly customizable and feature-rich solution - the ideal, low-cost solution for an enterprise of all sizes.