Call Center Designer is a staffing, prediction, modeling, and analysis software tool for your inbound call center.
Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI. Voca Conversational Interaction Center from AudioCodes is a certified Microsoft Teams contact center built in Azure, giving your contact center the same 99.999% uptime and reliability as Microsoft Teams.
M.Folio by Matilda Technologies is a fulfillment technology suite built for warehouses, distribution centers, and 3PLs. It brings yard management, eBOL (electronic bill of lading), dock scheduling, and fulfillment analytics into one integrated system. The yard management module automates the full driver workflow from gate to dock to departure. Drivers check in through self-service kiosks or mobile workflows with no app download required. Automated gates and license plate recognition cameras h
DRACOON is a German enterprise cloud platform designed for highly secure file sharing and collaboration. It offers end-to-end encryption, ensuring that only authorized users can access data, thereby meeting stringent data protection standards such as GDPR. With over 400,000 users across various industries, DRACOON provides a centralized solution for storing, managing, and sharing files securely. Key Features and Functionality: - End-to-End Encryption: Client-side encryption ensures that data r
KloudGin combines asset management, work management and mobile field enablement seamlessly from a single cloud solution. Companies can manage all EAM supportive processes such as inventory management, procurement and labor resources including internal and external subcontractor crews. KloudGin gives transparency into your company’s assets (linear & vertical) and resources, ensuring your ability to make timely, data-driven decisions. Predictive Asset Maintenance (PdM) KloudGin supports asset
800APP is a leading Chinese cloud computing company specializing in SaaS-based online Customer Relationship Management solutions. Established in June 2004, 800APP offers a comprehensive suite of enterprise management tools designed to enhance business operations through cloud technology. Their flagship product, the 800APP CRM system, provides a robust platform for managing customer interactions, sales processes, and business workflows, enabling organizations to streamline operations and improve
RSVP is a sales and service agency that specialises in campaign creation and consultancy, providing proactive strategies and solutions that generate real business growth.
iManage Drive is a client application designed for Microsoft Windows and macOS that provides a seamless and intuitive interface to the iManage platform. It enables users to select workspaces from iManage Work and sync them to their local drive, making files accessible anytime and anywhere, even without internet connectivity. The synchronization feature ensures that changes to local files are reflected in iManage Work and vice versa. Key Features and Functionality: - Offline Access: Users can
Thunai is an Agentic AI Platform with a self-learning brain that transforms your organization’s knowledge into intelligent agents—automating calls, chats, emails, and tasks across support, sales, and marketing. These AI agents continuously learn, ensuring smarter and faster responses over time. You can deploy Thunai agents for ticketing, content generation, scheduling, lead generation, and various repetitive workflows to streamline your business operations. With Thunai’s Enterprise Contact Cente
Centreli simplifies employee management and automatically calculates and tracks employee paid time off. Provide your employees with a secure portal to submit requests for manager review, a company directory, and shared calendars all accessible from anywhere.
VoipTower is a managed VoIP infrastructure solution for international businesses. The platform helps companies set up and manage business telephony across 25+ countries, including DID numbers, SIP trunking, SIP routing, call routing, PBX/CRM integrations, failover routing, and international business phone numbers. VoipTower is used by call centers, sales teams, logistics companies, e-commerce support teams, outsourcing companies, and B2B service providers that need reliable voice connectivity
Atlas BPO is a full-service business process outsourcing company that offers a wide range of services to businesses of all sizes. We have a team of customer support specialists, dedicated dispatchers, and call center agents who are available 24/7 to answer your calls and queries. We also offer a wide range of marketing and advertising services, including search engine optimisation, social media marketing, and email marketing. Contact us today to learn more about our services and how we can
iCallify, developed by iNextrix Technologies, is an intelligent call center software designed to enhance customer experience, boost sales, and improve productivity. Leveraging advanced algorithms and cutting-edge technologies, iCallify offers a comprehensive suite of features tailored for inbound, outbound, blended, and helpdesk call center operations. Its scalability and flexibility make it suitable for businesses of all sizes and across various industries. Key Features and Functionality: - M
An application called a call center dialer automates outbound calls. It is available in several varieties, all of which are programmable and typically coupled with your CRM system. When you make a lot of outbound calls, a call center dialer is one of the greatest tools to have. It serves more than simply call centers as a dialer. It might increase your salesperson's or agent's productivity. You can gain from employing a call center dialer whether your business is a start-up with a small staff or
Just four steps to finish a promising call center without any hassle
GoFileRoom not only lets you easily store and manage documents electronically, it also helps you automate scanning processes and workflow.
eSHARE Collaborate is a Microsoft-certified enhancement to Microsoft 365 that enables secure, seamless external collaboration without compromising data security or compliance. By integrating directly with Microsoft Teams, SharePoint, and OneDrive, it allows organizations to share sensitive information with external partners while maintaining full control over their data. Key Features and Functionality: - Real-Time Policy Enforcement: Apply dynamic access controls to content, even after sharing